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FSS CIT Presentation


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FSS CIT Presentation

  1. 1. Academic Technologies,Collaborative Tools, andWeb ServicesCIT/ATSUS<br />January 31, 2011<br />
  2. 2. Who we are:<br />Assistant Director: Clare van den Blink<br />Todd Maniscalco<br />Dina Banning<br />Dave Brooks<br />Colbert McClellan<br />Charlie Parry<br />Marina Tokman<br />Benoit McNicholl<br />Pat Graham<br />Eric Howd<br />Roberta Militello<br />Mike Tolomeo<br />Barbara Friedman<br />Lori Beebe<br />Brandon Bowers<br />Kelly Chan<br />Megan Gatch<br />Al Heiman<br />Kim Nicholson<br />Pat Washburn<br />Shannon Osburn<br />Anthony Adinolfi<br />Sue Gleason<br />Stacy Pendell<br />Jerry Shipman<br />Franck Vidal<br />Irina Zhankov<br />
  3. 3. What we do:<br />Course Technologies<br />Audio/Video hosting and streaming<br />Course Site hosting<br />Blackboard<br />iClicker Polling<br />Qualtrics Surveys<br />Product Owners of<br /> Adobe Connect videoconferencing<br /> Blogs… wikis… and more<br />Also supporting:<br />
  4. 4. What we do:<br />Collaborative Tools<br />for teaching, research, and communications<br />Vendor-hosted Blog service<br />Confluence wiki<br />SourceForge application management tool<br />Remedy service desk software<br />
  5. 5. What we do:<br />Faculty Support<br />Course technology selection<br />Audio/Video consulting and production<br />Digitization of course materials<br />Outreach and Collaboration<br />the Student Technology Assistants Program (STAP)<br />with assistance from<br />
  6. 6. What we do:<br />Academic and Pilot Projects<br />Innovation in Teaching Program<br />Web development for courses<br />Creation of digital materials<br />Selection of new technologies<br />Current pilot: Panopto lecture capture<br />
  7. 7. What we do:<br />Integrated Web Services<br />Web design and development for campus<br />a “cost recovered” service<br />Architecture analysis and planning<br />Layout and design<br />Programming and implementation<br />Site support and maintenance<br />
  8. 8. What we do:<br />Computing Spaces<br />Academic Technology Centers<br />Instructional Computing Labs<br />General Purpose Computing Labs with specialized software<br />
  9. 9. Where you can see our work<br />
  10. 10. Some of our Strengths<br />Innovation<br />Top-notch support<br />Significant efficiency<br />Quality service delivery<br />
  11. 11. Opportunities for Collaboration<br />Work with college IT Service Groups to provide better academic support<br />Coordinate training and other offerings with the CU Libraries<br />Work with service organizations to look at the service “big picture” to reduce user frustration<br />
  12. 12. Improving Efficiency<br />Take advantage of online tools such as GoToAssist and GoToTraining to provide better training and support with less travel<br />Take advantage of the new service desk application to streamline support activities<br />some ideas:<br />
  13. 13. Thanks!<br />