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Introduction to Wikis


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Introduction to Wikis

  1. 1. Introduction to Wikis 4 December 2008
  2. 2. What is a Wiki? "A wiki is a page or collection of Web pages designed to enable anyone who accesses it to contribute or modify content."
  3. 3. Basic Principles
  4. 4. Concepts Participants
  5. 5. Types of Wikis (vs Unstructured) Approved (e.g. Citizendium) vs moderated (e.g. Wikipedia) And many more...
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  7. 7. Commonplace Gartner predicts that wikis - such as the popular Wikipedia online encyclopedia - should become commonplace in at least 50 percent of enterprises worldwide within the next four years. 7 June 2005
  8. 8. Corporate Positioning databases wiki CMS network drives group mailboxes intranets web portals extranets
  9. 9. What for? Collaborate Cooperate Codesign Cocreate Edit Review Improve Contribute Contextualize Comment Develop Collect
  10. 10. Dynamics Traditional Content Mgmt Privacy Ownership Hierarchy Authority Copyright Individuals Wikis Open Access Sharing Relations Legitimacy Public Domain Community
  11. 11. ROI "What is important cannot always be measured and what can be measured is not always important." Albert Einstein
  12. 12. Practical Benefits Speed (time saving, capture, feedback) Flexibility (linking, embedding, distributing) Reactivity (1-click edit) Fluidity (web vs docs) Frequency (updates via feeds vs email) Visibility Quality
  13. 13. Business Benefits Creation of Value Knowledge Transfer Collective Knowledge Scope Decentralized vs Centralized Intelligence Context vs Dispersed Information Who are the Real Experts?
  14. 14. Social Benefits Autonomy Feeling of Belonging Team Spirit Recognition Learning Social Objects Connections
  15. 15. How to Sell it? One Place to Go Dead Easy Community Driven Recognized Organized Searchable