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Getting the most juice from a government Yammer network

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How are governments across the world using Yammer? How can Yammer be used it to it's full potential inside government?

Published in: Self Improvement
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  • nice presentation Bryony :). a while back we set up a “Local Government” Yammer Community to link local authorities using Yammer, share best practice, make contacts, discuss new initiatives etc….you can find the “Local Government” Yammer Community here http://www.yammer.com/localgovernment ..so far there’s representation from 18 authorities, including some from Netherlands + Australia (thanks Bryony!) …it’s open to anyone working in govt :)
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Getting the most juice from a government Yammer network

  1. Getting the most juice from a government Yammer network Bryony Cole Digital Strategist Department of Justice
  2. Yammer is an internal social network. Friends and family Work
  3. Yammer is used by governments across the globe 29% Australia 33% US 26% UK
  4. for many different reasons… I like Yammer because of its ability to "throw a stone into the pond" and see what ripples come back. I did that about three times last week, and again a couple of times today, either in open Yammer, or one of the Groups to which I belong. In short, it's a hot house for innovation that fits into five minute windows during lulls in the day. Dan Slee – Walsall Council, UK. Tom Phillips – Kent County Council, UK. Yammer is a boundary spanning tool that transcends space and time! It allows people widely dispersed to connect in real time and crowdsource ideas into practice. Neil Houghton – DPCD, Victoria.
  5. US government <ul><li>  </li></ul>Co-ordinate crisis communications across departments
  6. Flemish government Reduce inbox clutter updating co-workers on congress visits Meeting with local congress this morning. Joan Sander
  7. United Kingdom ‘ Live Traffic’ community
  8. Netherlands - Rijkswaterstaat Cross-regional communication
  9. Australia <ul><li>Australia is the second largest government user of Yammer </li></ul>over 110 active networks
  10. Australia <ul><li>One of the largest Aussie networks with around 15,000 members  </li></ul>Department of Education and Training NSW
  11. Victorian government Dhs.vic.gov.au Dpc.vic.gov.au Health.vic.gov.au Diird.vic.gov.au Sustainability.vic.gov.au Transport.vic.gov.au Dtf.vic.gov.au Dpcd.vic.gov.au Prov.vic.gov.au Dpi.vic.gov.au 14 active networks across the VPS
  12. Our network at Justice
  13. How to get the most juice from your Yammer network?
  14. 1. Changing perceptions … by coaching digital immigrants
  15. 2. Customising to team’s needs
  16. 3. Identify key individuals Social media champions at the top
  17. 4. prepare for criticism … and build up a portfolio of success cases
  18. …online & offline 5. then share what works
  19. Lastly, Yammer is not the only tool in the toolbox
  20. Thanks! Questions? @bryonycole [email_address]

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