Simplicity is a clear view of patient care and how our ...
Simplicity is a clear view of patient care
and how our customers use technology
Philips: sense and simplicity
At Philips Medical Systems Canada, good service and support do not end when the decision to choose
Philips is made. The relationship Philips seeks with its clients stretches beneficially for both, far beyond the
traditional bounds of vendor and customer.
“It’s a philosophy we’ve consciously embraced over the past few years, at all levels of Philips,” says Vice
President John Cieslowski. “We concern ourselves from day one – not just with providing a hospital or clinic
or other healthcare facility client with state of the art equipment, but also with how that equipment is
supported. That philosophy is based on the awareness that hospital needs are constantly changing and so,
too, is technology. Consequently, the relationship we strive to have with our clients is a very flexible one.”
Philips has been fostering adaptable relationships that have customers responding in growing numbers,
vaulting Philips towards the Number One position in the Canadian medical systems marketplace. “We’ve
enjoyed that success, I think, partly because being partner oriented and flexible builds trust. And that has
benefits both to us and to the hospital,” says Cieslowski. “If you trust someone, then that tends to lead
to a long-term relationship. So for us, having comfortable, lengthy connections with clients helps Philips
attract better quality employees who are not worried that a short, up and down, market cycle is going to
result in loss of employment. They can spend the time it takes to properly look after the changing needs
of our customers.”
Philips provides its support not just to a customer’s operational and technical people, but also to
management – from the chief financial officer and the head of human resources, to the CEO and the board
of directors. “We are prepared to help clients at all levels modernize their medical systems,” says Cieslowski.
– John Cieslowski, Vice President, Philips Medical Systems Canada
John Cieslowski, Vice President,
Philips Medical Systems Canada
Thin-client computing for the PACS user improves performance
Computed tomography (CT) imaging at The Credit Valley Hospital, near Toronto, has emerged from a
systems upgrade in the caring hands of Philips Medical Systems Canada. Like many a discharged patient, it’s in
thinner, but far better condition. “Credit Valley has two Philips Brilliance CTs – one a 16-slice and the other
a 64-slice – but now we have linked both to what’s known as a thin-client portal server,” explains Philips CT
product specialist Michael Regan. “That server holds all of the CT clinical software applications that used to
be loaded on every workstation, in effect leaving the workstations as ‘thin’ clients of the server.”
That means the much more powerful server is now doing all the
‘heavy lifting’ of processing the CT images. This greatly facilitates
clinician access to the images from any computer, laptop, tablet, or
other remote device they can connect to the hospital information
From just about anywhere, including home, they can go online via the
internet and open up the portal, which functions as a gateway to
those images – and all the other features they could find before only
by sitting at the workstations. “Because the portal server is doing the
bulk of the work, it also means that the visualization or appearance of clear CT images on those remote thin
clients happens much faster,” says Regan. “And that solves the problem of older, remote-access systems.
They were quite slow at reconstructing the images.”
Radiologist Dr. Stephen Florence, the medical director of CT in Credit Valley’s diagnostic imaging
department, likes all that new accessibility and speed. “We’re the Philips beta test site for this portal concept.
We’ve been using it now for more than a year and it is working very well,” says Dr. Florence. “The biggest
advantage is that the portal has the Philips comprehensive cardiac package on it, so now we can look at the
heart without having to go way down the hall and maybe line up to use the workstation. I can access all the
cardiac package’s features right from my desktop. And as we add more and more packages to the system,
like virtual colonoscopy, for example, that will become even more of an advantage.”
A helping hand
Dr. Matt Downey, medical director of
diagnostic imaging for Quinte Health
Care, in Belleville, Ont., says that more
than three years of solid after-sales
support by Philips has enabled the
four-hospital regional institution to
both streamline its workflow and
greatly expand the use of CT in
“Philips has been extremely helpful
– first with the CT equipment
installation itself and then with the use
of our CT applications. And in the
process they have also kept us on the
leading-edge of CT technology.”
Dr. Downey cites the approach
Philips took when it helped Quinte
Health Care install a second Brilliance
CT at its Trenton site to complement
the 64-slice Brilliance machine in
“When we negotiated our original
deal three years ago, it was to be a
basic 6-slice CT. What we received
from Philips for Trenton was a 16-slice
CT that’s far more sophisticated and
functional than other machines that
were leading-edge when we
conducted our orginal due diligence for
these CT purchases.”
Simplicity is results where and when you need them
because with Brilliance, better patient care is everywhere
Dr. Matt Downey, Rita Downhill, Techs
Shannon Rodgers and Cathy Tomaso.
Dr. Stephen Florence, Medical
Director CT, Credit Valley Hospital.
Philips Brilliance CT
Count on Philips for top-level technology, along with planning and installation services
When choosing ultrasound machines, Canada’s largest partnership of radiologists went with Philips.
Medical Imaging Consultants (MIC) consists of approximately 70 radiologists and is Canada’s largest
private radiology partnership. MIC owns and operates five major
clinics that provide “imaging excellence” in a full range of modalities
to patients and physicians in the Edmonton area. In ultrasound alone,
MIC performs approximately 100,000 exams annually. So when MIC
makes an ultrasound purchasing decision it will likely get the attention
of others in the radiological community.
“A few years ago, after a comprehensive review of ultrasound
technology available in the marketplace, we purchased 16 general
ultrasound (iU22) and 5 cardiac ultrasound (iE33) machines, certainly
one of the largest ultrasound sales Philips has made,” says Ivan Olsen, CEO of MIC. “Since then, our
radiologists have indicated they are very happy with the performance of the Philips machines. We certainly
have the confidence to deal with Philips for additional equipment when the need arises.”
What’s keeping Philips popular with MIC, however, is not just its ultrasound technology but its whole
approach to doing business.
“Over the course of the first six months of 2007, MIC converted its enterprise to digital imaging
technology, so we could eliminate film and put all our imaging on PACS. Philips was one of the
vendors who played a very significant role in making that happen,” says Olsen. “We bought our fluoroscopy
and other digital equipment from Philips, and they were also very much on the ball when it came to planning
the installation of the equipment and meeting deadlines.
“To their credit, their sales people don’t abandon you as soon as the sale is secured,” adds Olsen. “If
something needs fixing throughout the product’s life cycle, they don’t argue; they just step right in and get it
done. When your organization is investing millions of dollars in imaging equipment, those are the kind of
people you want to do business with.”
Simplicity is confidence you're getting complete
and accurate diagnostic for every patient every time
Dr. Trevor Horwitz, Radiologist,
Medical Imaging Consultants.
Leading-edge 3D echocardiology
Transesophageal echocardiography, or
TEE for short, a method of examining
the heart with ultrasound, became a
lot more attractive in June, when
Philips announced its new Live 3D TEE
probe. “This new development has the
potential to give us a quantum leap in
information – and then become the
standard of cardiac care,” says Dr.
Harry Rakowski, a senior cardiologist at
the Toronto General Hospital, and the
development director of the Peter
Munk Imaging Centre.
“With this technique, the TEE
probe is put in the esophagus (the
swallowing tube) of a sleeping patient
in the operating room, and that allows
you to get high resolution pictures of
the heart because you do not have
intervening chest and lungs in the
way,” explains Dr. Rakowski. “Until
now, those pictures were only
two-dimensional. But the new probe
will give you live, three-dimensional
images in spectacular detail – to the
point, for example, of being able to
see where the small sutures are in an
implanted mechanical heart valve.”
Philips iU22 Ultrasound System
3D imaging results in faster, safer procedures
Three-dimensional imaging is helping radiologists expand the range of procedures they do – resulting in
quicker treatment and better outcomes. “Our older patients, in particular, are benefiting because by using
the new 3D applications we have on our imaging equipment, we are finding new ways to do more
complicated treatment procedures and to do them faster,” says Dr. Ferguson, divisional head of vascular &
interventional radiology at Atlantic Health Sciences Corp., based in Saint John, N.B.
The imaging tools Dr. Ferguson and his Atlantic Health colleagues have at hand include the Philips Allura
FD20, an advanced x-ray machine that comes with “three-dimensional rotational angiography,” or 3D-RA for
short. This 3D-RA capability improves significantly on the two-dimensional, or 2D imaging, that has
traditionally guided angiographic interventions. In vessel-reinforcing stenting procedures for instance, 3D gives
clinicians a much more complete picture of what life-threatening embolisms or blockages in the vessels look
like and where they are. So interventions can be mapped out and planned more accurately – with the result
that interventionalists can usually go in, remove the threat, insert the stent, and get out far sooner, all with
less risk to the patient.
“What we can say for sure is that technologies like 3D-RA are allowing us to expand the boundaries of
patients that we can treat – especially older patients who have complex morbidities and histories,” says Dr.
Ferguson. “It’s a known fact that the longer a procedure takes, the higher the risk is of complications setting
in. The 3D technology helps us make procedures faster and safer with the usual result of a shorter hospital
stay. So in that sense we are definitely improving outcomes.”
Simplicity is treating more patients with superior
interventional imaging and live 3D guidance
Expanding the medical envelope
Precise, 3D imaging is enabling
physicians to perform new and
innovative procedures. An example
includes a minimally invasive bone-
cementing procedure known as
Kyphoplasty is used when someone
has suffered bone deterioration of the
vertebrae – often through osteoporosis
or bone cancer. To remedy the
condition, the physician, guided by the
3D-RA images, navigates a needle into
the centre of the collapsed vertebrae
and then inflates a small balloon, which
pries the collapsed bones open like it
would a clamshell. The space is then
filled with cement.
“What’s crucial during the
procedure is to accurately assess the
position of that cement and prevent it
from touching the spinal cord, as this
can cause pain, altered sensation, or
even very rarely, paralysis,” explains
Dr. Ferguson. “What the 3D-RA
allows is a three-dimensional, real-time
digital re-construction during the
procedure, so we can see from every
angle exactly where that cement is
going–and not going.”
Interventional Staff, Saint John
Flexibility makes a world of difference in General X-ray
You’re more likely to make a team if you can play more than one position. That’s an old sports adage that’s
quickly gaining currency with diagnostic imaging decision makers too. Indeed, selectors at Markham Stouffville
Hospital, just northeast of Toronto, put the new Philips
MultiDiagnost (MD) Eleva flat detector x-ray machine on the
hospital roster, very much because it is a flexible player.
“The MD Eleva is called MultiDiagnost for good reason,” says
Michael Rice, Philips’ general x-ray sales specialist. “The
reality in Canada is that what customers are called to do in
their R&F rooms (radiology and fluoroscopy) is really
changing. The number of gastric examinations is diminishing,
while the spectrum of other procedures is widening. That
flexibility is really the forté of this equipment.”
That’s not to say that Markham-Stouffville made
a snap judgment.
“We did our due diligence process
Simplicity is improved efficiency and produ
Philips MD Eleva
involving our whole team in making the decision and picking Philips,” says Andrea
MacKenzie, Markham Stouffville’s manager of diagnostic imaging.”
Much like a professional baseball team might size up its new players, MacKenzie
says her team applied four major criteria to decide which x-ray player would win the
nod: “Vendor characteristics, financial and contractual, service and support, and finally,
product strength, were the four factors we considered.”
The ‘we’ making the call for Markham-Stouffville included not just hospital
management, but also the hospital’s radiologists, x-ray technologists, information
technology staff, radiological information specialists, and PACS operators.
“We had input from everybody and from
every perspective, and that’s how we came
to choose Philips,” says MacKenzie.
One perspective that counted most in
Philips’ favour was Eleva’s digital capability.
“One of the major competitive advantages
Philips had was that with the Eleva, we could
send fluoroscopy images digitally and directly
to our PACS system for distribution,” says
Lynne Campkin, director of diagnostic and
respiratory services at Markham Stouffville. “The Philips Eleva, is a multipurpose room
with a flat detector and we could reduce the amount of radiation that’s needed,
without compromising the image quality.”
For its part, Philips sent its own installation team onto a field of play that was
bounded by tight deadlines.
“Our project management team pulled out all the stops in order to meet their
time lines,” says Rice. We have a project manager
who can call all the necessary Philips resources to
the table: the staff who co-ordinate the delivery of
the equipment, the engineers who do the installation,
and then come our application people who do the training on
the site. So what we’re really providing is a quarterback for the team.”
With an attitude that’s as flexible as the Philips equipment.
“Philips has the resources and the customer focus to meet the commitments
they make,” says MacKenzie. “They bent over backwards to help us with a very
difficult situation that we ourselves had created. We weren’t just installing the MD
Eleva, we were doing multiple installations and renovations to the hospital at the
same time. So Philips worked hard with us to co-ordinate all that effort and our
facilities folks loved to work with them as a result.”
And not just during the week.
“The one weekend in particular that I recall most, the Philips installation people
worked almost 24 hours on the last night, right around the clock in order to meet
our deadline,” says Campkin.
There are no more versatile and dedicated team players than that.
When the going gets hot, the cool keep going
It was a hotly contested request for proposal. But in the end,
Philips’ powerful mobile fluoroscopy system, the BV Pulsera
and its rotating anode technology with the power to see
through virtually any patient, won the nod.
“We chose Philips, number one because of the image
quality,” says Bill Brodie, technical director of diagnostic
imaging at Halton Healthcare Services based in Oakville,
Ontario. “But number two was definitely the ease of
operating it and learning how to use it. Our technologists
found it simple and easily understood. Also, it has a small
footprint, so it fits with our ergonomics.”
“It uses a very low level of radiation,” explains Brodie.
Equally important, Brodie says the Pulsera’s capabilities are
a good fit with the surgical procedures often done at Halton,
which require careful guidance, including hip and other joint
replacements, cardiac pacemakers, and “PICC” lines
(peripherally inserted central catheters) that deliver
chemotherapy or other drugs to specific organs.
On the integration front, the Pulsera was readily
connected to the PACS. “Pulsera meets the DICOM
communication standard, and its images are digital, so that
integrating it and building our PACS became that
All those benefits have pleased not only Brodie and his
radiology colleagues, but other departments, too.
“It’s been really well accepted by the surgeons. They are
very happy with the quality of the imaging, the maneuverability,
and the field of vision they see in the operating room,” says
Brodie. “I even had an orthopaedic surgeon stop me in the
hall to compliment me. And that doesn’t happen every day.”
Bill Brodie with Technologist Lisa Sharp.
Dr. Michael Steirman, Penny Kaminski,
and Andrea Larman-MacKenzie.
ctivity through digital workflow solutions
Simplicity is making hospitals feel less like hospitals
Patient visits brighten with Ambient Experience
Soldiers’ Memorial Hospital in Orillia, Ont., is shining a new light on the Philips Ambient Experience. In June,
the hospital opened its new MRI suite, the first in the country to fully embrace the Ambient Experience –
with patient-calming interior design, ambient lighting, and patient selected images and soothing scenes.
The new MRI suite at Soldiers’ has added another dimension to its patients’ visits. The hospital’s
Ambient Experience MRI suite, which sits adjacent to the
new six-storey patient care tower, lets in sunshine from
above through a suite-encompassing skylight.
But it is inside the examining room where the patient
experience changes the most. As never before, patients can
control the environment of the examination room – by
selecting its lighting from a range of soothing pastels, picking
music to accompany calming seascapes, mountain vistas, and
other scenes or even cartoon animation, all projected on the
walls and ceiling.
“Thanks to this suite, we’ve become a state of the art diagnostic centre,” says Gini Stringer, board chair
of Soldiers’ Memorial Hospital Foundation and cancer survivor, who has experienced firsthand the diagnostic
capabilities of Soldiers’ MRI.
The promise of working in such an advanced environment is what Maida Jeraj, MRI charge technologist
and overseer of the Ambient suite, admits attracted her to Soldiers’. “In 25 years I’ve seen a lot of MRI
centres and by far this is the prettiest one.”
“With its muted tones and lighting, patients tell me it doesn’t feel clinical. Also this new scanner and how
it will be linked in with our radiological information and PACS systems, makes for a happy staff too. So it is a
real privilege to work here.”
“We chose Philips first of all because of the excellence of their equipment, but the Ambient Experience
aspect of it was also very important because it fit right in with our aim to be patient focused in everything
we do,” says David LaFleche, the director of diagnostic imaging.
Calming for kids
As comforting as the Ambient
Experience can be for adults, fidgety
or fearful children can be quite a
“The children we examine are
either those who we need to put
under general anesthetic in order to
keep them still enough to capture clear
images, or those we sedate, or those
who are perhaps older and can lie still
at least for a short period of time,”
explains Dr. Paul Babyn, radiologist-in-
chief at The Hospital for Sick Children
(SickKids) in Toronto.
So, with two out of three patient
categories needing drugs before
examination, Dr. Babyn and SickKids,
naturally, were interested in an
“We realized that a more
welcoming and interesting environment
could distract them and make children
less concerned. We found the MR
Ambient Experience met all our needs.”
Consequently, SickKids is the
second Canadian site, along with
Soldiers’ Memorial Hospital in Orillia,
to go Ambient. Already converted is
SickKids’ 1.5 Tesla MR suite. Soon to
join it will be the new 3 Tesla suite
expected to be operational later
Dr. Paul Babyn, Radiologist-in-Chief at
The Hospital for Sick Children.
Children, like Kenny McIssac of Orillia, feel more
relaxed in the Ambient Experience environment.
Ambient Experience projection
North Bay General’s iSite PACS provides anytime, anywhere viewing
Unlike the waves that sometimes churn the waters of nearby Lake Nipissing, wavelet-based iSite PACS
technology from Philips has swept through North Bay General Hospital (NBGH) without rocking the boat.
“We’ve been live with iSite for over a year now and overall it has been a very smooth transition,” says
Brenda Monahan, the PACS/RIS co-ordinator at NBGH. “Our physicians, in particular, have really embraced
the technology. They now have instant access to all the images they want at
their fingertips – in their offices, in the clinics they work in, and just about
anywhere else in the hospital.”
Quick access to the PACS (Picture Archiving and Communications System)
results from an ingenious method of distributing the images. Instead of trying
to move whole or even compressed, network-choking images around, the
iSite system breaks images down into small, mathematically encoded
wavelets. These are re-assembled for quick viewing at the other end, even
on regular PC desktops and laptops, with no loss of data.
“We’ve seen improvements, as a result, not only in the workflow of our diagnostic imaging department
and our radiologists, but also outside the hospital, as we are a district referral centre,” says Monahan, a
former nuclear medicine technologist. “It was really quite surprising how fast the benefits started to roll in
But those quick returns are the result of some earlier painstaking help from Philips.
“When we became the vendor of choice through North Bay’s RFP (request for proposal) process, we
spent a lot of time working on their technical needs, but also working with the community and within the
hospital to help them gain acceptance for their PACS,” says Stephen Mayer, account manager for healthcare
informatics at Philips.
Simplicity is providing enterprise-wide
clinical information to optimize patient care
Xcelera, for extra efficiency
The Philips portfolio of Xcelera,
Cardiology Image Management System,
is now bringing new cardiac
department efficiencies to more than
1,500 installations worldwide.
Among them, the Xcelera
Cardiology PACS system installed at St.
Michael’s Hospital, in Toronto, has
been enabling its users for the past
three years to quickly create, review,
and distribute echo, cardiac, and soon
vascular ultrasound reports – all from a
“It is easy to see why Xcelera is so
popular,” says cardiologist Dr. Stuart
Hutchison, St. Michael’s director of the
echocardiography and vascular
ultrasound labs. “We were able to
generate reports before using a digital
network, but it was time consuming.
Xcelera is considerably more efficient,
and its connectivity with the hospital’s
IT system is truly seamless.”
Summing up his relationship with
Philips, Dr. Hutchison simply says: “It’s
excellent; never had a bad day.”
Brenda Monahan, PACS/RIS
Co-ordinator at NBGH.
Philips Healthcare Informatics
Clear images, exact locations, using SPECT/CT
“Nuclear” medicine is no longer “Unclear” medicine, as nuclear medicine’s detractors used to wryly observe.
Not for an estimated 2,600 patients a year in Edmonton’s Capital Health region, at least. Since early this
year, radiologists at Capital Health’s Royal Alexandra Hospital have been spotting tumours – and other hard-
to-see abnormalities – with greater precision than ever before. They’re doing it through the remarkably keen
eyes of a Philips nuclear medicine machine, the first of its kind in
Canada. It combines a special SPECT (single photon emission
computed tomography) gamma ray camera with an adapted 16-slice
The gamma camera visualizes the workings of an organ or an area
of tissues, while the CT scanner pinpoints their location in the patient’s
body. Together, the technologies provide for better diagnosis and
swifter, more appropriate treatment.
“Anybody who has seen this technology is overwhelmed by how
clear the images are and how cool it is to use,” says radiologist Dr.
Michael Hoskinson, clinical specialty coordinator for nuclear medicine at Capital Health. “You can hold a little
hot dot over something on the image, and show surgeons and other physicians exactly where that thyroid
tumour is, and they say oooh, we had no idea it was there.”
“SPECT images do a fine job of showing how that organ and abnormality is functioning, their resolution
isn’t very high,” explains Hoskinson. “But when you apply high-resolution CT to those images, you in effect
correct them. You still get to see the SPECT functionality, but now you see very clearly what you’re looking
at and where it is.”
Simplicity is the shortest distance to diagnosis
Light at the end of the tunnel
Not quite so clear is what the future
holds for Capital Health’s SPECT/CT –
and that’s a good thing, says Dr. Bill
Anderson, the region’s clinical director
of diagnostic imaging.
“The future possibilities are
endless,” says Dr. Anderson, pointing
out that the Philips SPECT/CT
machine, as one of just a few in the
world, will also go to work for the
Molecular Imaging Institute, a joint
initiative between Capital Health and
the University of Alberta, where plans
call for it to help researchers “...further
advance diagnostic imaging, improving
diagnosis and patient care for years
But it will remain rooted in the
daily realities of clinical care.
“The SPECT/CT is doing regular
clinical work right now, and pretty
much every day we are finding areas
where it shows new benefits,” says
Anderson. “One of them is how
patients react. Because they can come
in with little preparation, be examined
quickly, and usually don’t have to come
back in to be examined with another
modality, it seems almost magical to
them. It’s as if what they’ve seen on
Star Trek has arrived.”
Patient Danny Steeves and Karen
Allred, SPECT/CT Supervisor.
Improved breast cancer diagnosis, using MR
There’s one simple fact about breast cancer that gives us more hope at the moment than any other.
“The only means today of reducing breast cancer mortality is an early diagnosis,” says breast surgeon Dr.
Jocelyne Hébert, unequivocally. Dr. Hébert is a member of a Philips-equipped, multi-talented clinical team
devoted to breast cancer patients at a remarkable clinic in Moncton, New Brunswick. In what could well be
a model for similar sized hospitals across the country, the Multidisciplinary Breast
Clinic, based at the 320-bed Georges-L. Dumont Regional Hospital, not only
involves Hébert and two surgical colleagues full time, but also calls on medical
oncologists, radiation oncologists, pathologists, radiologists, nurse navigators, and
family physicians. All are dedicated to early detection, thorough diagnosis, and
swift, effective treatment of the breast cancer scourge.
The Breast Clinic has managed to reduce wait-times of up to six months for
a final diagnosis by more than 75 percent. Once patients are in the clinic doors,
there’s no time wasted either. “A patient at our clinic usually has a complete
workup done within two weeks,” says Dr. Marcel Caissie, the hospital and
Breast Clinic’s chief radiologist. “By then there’s a diagnosis established. The
patients have seen the surgeon and they are ready for treatment, if needed.”
Since the clinic started doing Breast MRI and Breast MRI biopsies in 2004, over 1,000 patients have had
MRI scans or biopsies. And the demand is growing very rapidly – spurred by good results, improving
technology, and most recently by a study in the New England Journal of Medicine that shows MRI scans can
spot tumours that conventional mammograms and Ultrasound miss. “With the upgraded Philips MRI
equipment and diagnosis system, we acquire images with thinner cross-sectional views faster, and this
improves both temporal and spatial resolution,” explains Dr. Caissie.
The upshot is that the Breast Clinic is catching more cancers. And most amazingly, of all cancers found,
the number of Stage 1 tumours detected has risen from spotting them in 43% of examinations done in
2000-2002 to 53% in 2006-2007. This means patients have a much better outcome and chance of survival.
Simplicity is SmartExam: one click to plan,
scan and process your MR exam
Dr. Jocelyne Hébert and
Dr. Marcel Caissie.
MR tools improve workflow
Joseph Brant Memorial Hospital in
Burlington may not be huge, but it has
a big reputation for imaging excellence.
“The hospital has become a
reference site for us,” says Philips
account manager Marcel Trentelman.
“We bring people to Joseph Brant so
they can see how well imaging
workflow can be managed.”
For MRI department boss, charge
technologist Wayne Wilson, what
impressed right from the outset were
the Achieva MR’s reliability and user
friendliness. “We have absolutely
minimal downtime, and we don’t have
to spend months and months getting
someone up to speed on a cryptic
interface,” says Wilson. “I believe the
Philips interface is one of the most
intuitive.” But it is the Achieva’s recipe-
card-like SmartExam protocols that
truly inspire him. They automate steps
for imaging specific parts of the body.
“This product really does as advertised.
When you use the SmartBrain card, for
instance, it doesn’t matter what
position the patient’s head is in, the
system automatically detects the
anatomy and compensates for the
angles. The cards standardize the work
and yet are very simple to use.”
Wayne Wilson, Charge Technologist at
Joseph Brant Memorial Hospital.