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<ul><li>Personalize the Message </li></ul><ul><li>“ Great Difficult Conversations in Creative Environments ~ IA Summit 2009


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Personalize the Message “ Great Question, Molly .” “ Jason , what do you think about that?” Repeat the Questions You’re Asked “ So the question is .... Did I get that right?” Position Your Questions for Success Use Humor Communication Best Practices Engage Your Audience

Published in: Education, Business
  • exceptional presentation..convinced me to have a hardlook at my business model..brilliant
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