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<ul><li>The Challenge </li></ul><ul><ul><li>Divergent ‘stakeholder’ (client) Difficult Conversations in Creative Environments ~ IA Summit 2009


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The Challenge Divergent ‘stakeholder’ (client) interests are inhibiting progress The Techniques Work from a foundation of agreements Encourage discussion to arrive at the root disagreement Ideate with each stakeholder (collectively or separately) Focus on the business; take personal interests out of the equation Forward Focused Managing Bumps in The Road (People) Resolving Conflicts (among Stakeholders)

Published in: Education, Business
  • exceptional presentation..convinced me to have a hardlook at my business model..brilliant
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