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Business Excellence at Halcrow
- 1. Business Excellence in Halcrow Sellafield November 2009
- 3. Business structure Latin America Europe & Central Asia Middle East North America Asia Pacific Regions Main board United Kingdom Consulting Property Transport Water Business groups India The company is organised into seven domestic regions focused on five principal business groups Maritime
- 4. Consulting business model Staff Capital Resources/ Supply chain Satisfied staff Profit Customer value Client Relationship management Better Bidding Project management BEM Knowledge management Training Business processes INPUTS OUTPUTS BUSINESS PROCESSES PROJECTS
- 5. Planning and Economics Consulting Services
- 6. The places we work Slide 2 01-09-03 Headquartered in the UK, Halcrow has a total of 61 permanent offices - 29 in Britain and further 32 elsewhere in the world. The company is currently undertaking commissions in over 70 different countries
- 8. The Starting Point: Engaged people ...oh no...not another ******* initiative! Why bother? Let’s go through the motions to keep management happy! New fangled spin for common sense What’s wrong with how we’ve always done things?
- 11. Engagement 3: present the evidence >Twice as good!
- 15. EG: UK 2008 client survey results summary Ahead of best competitor in 9 of 10 factors
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