E-tools for Minnesota's Youth Practitioners: ISEEK and the Training Resource Center

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E-tools for Minnesota's Youth Practitioners: ISEEK and the Training Resource Center

  1. 1. E-Tools for Minnesota’s Youth Practitioners: ISEEK and the Training Resource Center January 14, 2010, 9:30 – 11 AM CST
  2. 2. Today’s Presenters Shelia Cunningham McComb Training Resource Center Coordinator Website: www.iseek.org/trc/ E-mail: [email_address] Phone: 651-556-0664 Denise Felder MnCareers Editor Website: www.iseek.org/mncareers/index.html E-mail: [email_address] Phone: 651-201-1521 Kelly Tenner , Technical Assistance CareerOneStop Outreach Specialist Website: www.careeronestop.org
  3. 3. Today’s Agenda <ul><li>Online Tools to Help Youth: </li></ul><ul><li>Set Goals & Make Career Decisions </li></ul><ul><li>Find Education & Training Options </li></ul><ul><li>Improve Work-Readiness Skills </li></ul><ul><li>Resources for Youth Practitioners: </li></ul><ul><li>Special Audiences </li></ul><ul><li>Facilitator Materials </li></ul><ul><li>Training Resource Center </li></ul><ul><li>Questions, Feedback, Best Practices </li></ul>
  4. 4. Definition: “Youth” <ul><li>14-21 years old </li></ul><ul><li>Minnesota residents </li></ul><ul><li>At-Risk / Underserved </li></ul><ul><ul><li>Low-income </li></ul></ul><ul><ul><li>Immigrants, refugees </li></ul></ul><ul><ul><li>Literacy issues </li></ul></ul><ul><ul><li>Disabilities </li></ul></ul>
  5. 5. Poll #1: Your Technology Skills <ul><li>What best describes your computer skills? </li></ul><ul><li>1. Basic: Able to use computer for your work and personal use (e.g. MS Office, some Internet use). </li></ul><ul><li>2. Average: Comfortable using most media and interactive technologies (e.g. RSS feeds, download audio/video file, etc.). </li></ul><ul><li>3. Advanced: Able to access and create user-generated content for work and personal use (e.g., have own blog/website, create videos, mobile applications, etc.). </li></ul>
  6. 7. Poll #2: Your Customers’ Technology Skills <ul><li>What best describes the computer skills of the </li></ul><ul><li>youth you work with? </li></ul><ul><li>1. Basic: Able to use computer for school and personal use. </li></ul><ul><li>2. Average: Comfortable using most media and interactive technologies. </li></ul><ul><li>3. Advanced: Able to access and create user-generated content for school and personal use. </li></ul>
  7. 10. What Teens Expect from Internet Sources <ul><li>Simplify information. </li></ul><ul><ul><li>Less text. Use bullets or graphics. </li></ul></ul><ul><ul><li>Give information through videos, blogs, polls, quizzes. </li></ul></ul><ul><li>Provide personal spaces </li></ul><ul><ul><li>Ability to interact with social media (Facebook, YouTube). </li></ul></ul><ul><ul><li>Ability to save searches, favorite links, etc. </li></ul></ul><ul><li>Provide content in multiple spaces </li></ul><ul><ul><li>Don’t expect youth to go to website, bring ISEEK content to heavily utilize social media sites. </li></ul></ul>Source: NPEC Education Gateway Project for ISEEK.org, November 2007
  8. 11. <ul><li>Intermediaries drive traffic. </li></ul><ul><ul><li>School counselors, teachers, case managers, and other advisors primary source of career, job search and college information. </li></ul></ul><ul><ul><li>Intermediaries like websites that are easy to use and engage with curriculum or program activities. </li></ul></ul><ul><li>Provide information offline </li></ul><ul><ul><li>Distribute information to parents and guardians through schools, college fairs, and public spaces. </li></ul></ul>What Teens Expect from Internet Sources Source: NPEC Education Gateway Project for ISEEK.org, November 2007
  9. 13. http:// iseekinteractive.org /blog
  10. 15. MCIS - http://mncis.intocareers.org/
  11. 16. www.CareerOneStop.org
  12. 17. www.iseek.org/mncareers/index.html
  13. 18. <ul><li>Set Goals & Make Career Decisions </li></ul><ul><li>Find Education & Training Options </li></ul><ul><li>Improve Work-Readiness Skills </li></ul>Online Tools to Help Youth
  14. 19. ISEEK – Explore Careers
  15. 20. Assessment Tools
  16. 21. ISEEK Skills Assessment: Skills Match Up
  17. 22. Career Profile
  18. 23. <ul><li>SKILLS </li></ul><ul><li>Career Cluster Inventory </li></ul><ul><li>O*NET Interest Profiler </li></ul><ul><li>O*NET Work Importance Locator </li></ul><ul><li>Assessment Link (other assessments) </li></ul>
  19. 25. Reality Check Tool
  20. 26. Results – Individual’s Budget for Lifestyle
  21. 28. <ul><li>Set Goals & Make Career Decisions </li></ul><ul><li>Find Education & Training Options </li></ul><ul><li>Improve Work-Readiness Skills </li></ul>Online Tools to Help Youth
  22. 29. Education & Training Options
  23. 33. National College Search Tools
  24. 36. <ul><li>Set Goals & Make Career Decisions </li></ul><ul><li>Find Education & Training Options </li></ul><ul><li>Improve Work-Readiness Skills </li></ul>Online Tools to Help Youth
  25. 41. Resources for Youth Practitioners <ul><li>Special Audiences </li></ul><ul><li>Facilitator Materials </li></ul><ul><li>Training Resource Center </li></ul><ul><li>Questions, Feedback, Best Practices </li></ul>
  26. 42. Information For …
  27. 43. Regional Careers Websites
  28. 44. Parent Center
  29. 45. Resources for Youth Practitioners <ul><li>Special Audiences </li></ul><ul><li>Facilitator Materials </li></ul><ul><li>Training Resource Center </li></ul><ul><li>Questions, Feedback, Best Practices </li></ul>
  30. 47. www.iseek.org/mncareers/facilitator.html
  31. 48. Resources for Youth Practitioners <ul><li>Special Audiences </li></ul><ul><li>Facilitator Materials </li></ul><ul><li>Training Resource Center </li></ul><ul><li>Questions, Feedback, Best Practices </li></ul>
  32. 49. What is the Training Resource Center? <ul><li>ISEEK’s Training Resource </li></ul><ul><li>Center is a Web-based </li></ul><ul><li>communication tool </li></ul><ul><li>connecting counselors </li></ul><ul><li>and training providers to </li></ul><ul><li>deliver short-term </li></ul><ul><li>training options. </li></ul>
  33. 50. Sponsorship/Funding <ul><li>Partnership: Co-sponsored by the Minnesota Department of Employment and Economic Development ( DEED) and MN State Colleges and Universities (MnSCU) </li></ul><ul><li>Funding: $400,000 for a 2-year, phased project through a Minnesota Job Skills Partnership grant </li></ul><ul><li>Infrastructure: Leverage the redesigned ISEEK framework and previous Training Fulfillment Center (TFC) </li></ul>
  34. 51. Leveraging and Improving TFC
  35. 52. User Centered Design <ul><ul><ul><li>Website design: If you build it, they will not come. </li></ul></ul></ul><ul><ul><ul><li>Feedback from key users: training providers, counselors, </li></ul></ul></ul><ul><ul><ul><li>WorkForce Center staff and directors, partners: ABE and DEED </li></ul></ul></ul><ul><ul><ul><li>WSA/Counselor Feedback (website and resource): </li></ul></ul></ul><ul><ul><ul><li>Make it easy to post, review and update training requests. </li></ul></ul></ul><ul><ul><ul><li>Let me know what happens after I request training. </li></ul></ul></ul><ul><ul><ul><li>Make it easy for me to find short-term training (e.g., by WIA and geography) connect it to employment trends and jobs. </li></ul></ul></ul><ul><ul><ul><li>Put all type of training together in one place for meeting with customers to discuss education plans (e.g., clearinghouse) </li></ul></ul></ul><ul><ul><ul><li>Use e-learning, webinars and other training resources (I’m too busy). </li></ul></ul></ul><ul><ul><ul><li>Create training that ends up in jobs (e.g., employer partnerships). </li></ul></ul></ul><ul><ul><ul><li>Tell the schools to make it easier to find training and enroll. </li></ul></ul></ul>
  36. 53. Vision <ul><li>Help over-extended counselors find and request </li></ul><ul><li>training for their clients. </li></ul><ul><li>Match workers with training that results in a </li></ul><ul><li>work-related credential or test preparation. </li></ul><ul><li>Inform counselors and training institutions </li></ul><ul><li>of demand-driven training needs . </li></ul><ul><li>Address skill gaps by supporting partner- </li></ul><ul><li>ships with employers, counselors, and </li></ul><ul><li>educators </li></ul>
  37. 54. Training Resource Center Home Page All available features on the left-hand menu. Counselors can find their resources here.
  38. 55. Benefits for Career Professionals Find wide variety of training in 1 place (e.g., short-term, credentials). Request short-term training that does not currently exist. Communicate with other counselors in MN (Counselor Training Network). Receive training alerts .
  39. 56. Counselor Training Network <ul><li>A private administrative/ </li></ul><ul><li>communication tool for counselors to: </li></ul><ul><li>Request training </li></ul><ul><li>Manage their training requests </li></ul><ul><li>E-mail other counselors about training needs and to pool candidates for training. </li></ul><ul><li>Update your contact information </li></ul><ul><li>Contact us for eligibility and log-in information. </li></ul>
  40. 57. Counselor Training Network Admin Tool <ul><ul><ul><li>We made it easy to : </li></ul></ul></ul><ul><ul><ul><li>Post, review and update training requests. </li></ul></ul></ul><ul><ul><ul><li>Communicate with other counselors. </li></ul></ul></ul>
  41. 58. Expand Your Counselor Network ~ It's not what you know but who you know that makes the difference. ~ Find counselors by agency, location, name.
  42. 59. Request Hard-to-Find Training <ul><li>Tell me what happens after I request training: TRC staff will research it first. If we can’t find anything comparable, we’ll contact public training providers in your area and follow up. </li></ul><ul><li>Common responses to requests: current offering, future offering with enough interest, related training, Training Alerts, employer partnerships, other… </li></ul>
  43. 60. “ Customizable ” Training <ul><li>Many short-term training is customizable. They are not currently </li></ul><ul><li>available but can be with enough interest. Currently, we’re working </li></ul><ul><li>with public institutions and planning to add ABE Education’s Workforce </li></ul><ul><li>Education. </li></ul>
  44. 61. Partnership and Service: Results <ul><li>√ 225 MN career counselors in network – mostly WFC dislocated worker counselors. </li></ul><ul><li>√ 300+ short-term, customizable training options. </li></ul><ul><li>√ Counselors requests results: </li></ul><ul><ul><li>34 requests, 32 successfully completed. </li></ul></ul><ul><ul><li>ABE (2 customized options, adding to ISEEK. </li></ul></ul><ul><ul><li>2 training alerts: weatherization and information technology. </li></ul></ul><ul><ul><li>Green jobs resources emails. </li></ul></ul><ul><ul><li>Customized training options: </li></ul></ul><ul><ul><ul><li>advanced manufacturing, soldering, pharm. tech., CNA, boiler license test prep, HR applicant tracking </li></ul></ul></ul>
  45. 62. Partnership and Service: Results <ul><ul><li>Services to further assist counselors: </li></ul></ul><ul><ul><li>√ Skills Gap Analysis Mining InDEED & MN Job Bank for skill gaps in high- demand occupations. </li></ul></ul><ul><ul><li>√ Improving ISEEK based on customer feedback </li></ul></ul><ul><li>Adding ABE to ISEEK </li></ul><ul><li>Education short-term search </li></ul><ul><li>Getting customized training options on ISEEK </li></ul><ul><li>√ Built strong MnSCU & U of MN training providers network who </li></ul><ul><li>are responsive & eager to help (e.g., Wilder Foundation Education Fair) </li></ul><ul><li>√ Capacity for customized websites: Wilder Foundation </li></ul><ul><li>√ Adding businesses (phase 1 completed, phase 2 focus groups) </li></ul>
  46. 63. Youth Practitioners & Training Resource Center <ul><li>Training Resource Center is useful the more it is used. </li></ul><ul><li>Request training: </li></ul><ul><li>Your training requests allow ISEEK to be more </li></ul><ul><li>responsive to you. </li></ul><ul><li>Provide feedback: </li></ul><ul><li>What can we do to make the Training Resource Center easy and useful to you? </li></ul><ul><li>What else would you like to see? </li></ul><ul><li>Sign up for & use the counselor network: </li></ul><ul><li>Contact Shelia McComb: [email_address] </li></ul>
  47. 64. Poll #3: Education & Training Needs <ul><li>What is your experience with finding training and education for your customers? </li></ul><ul><ul><li>Finding training is usually not part of my activities. </li></ul></ul><ul><ul><li>I focus on short-term training only. </li></ul></ul><ul><ul><li>I help them explore all kinds of colleges and school programs. </li></ul></ul><ul><ul><li>I help them apply to schools and find financial aid. </li></ul></ul><ul><ul><li>5. Other. (Please explain in “Questions” field.) </li></ul></ul>
  48. 66. Questions, Feedback, Best Practices Type your questions and comments in the Question field and click submit. Responses will be e-mailed to you after this webinar.
  49. 67. Question #1: Career Tools <ul><li>Which career or education tools do you use with your customers? </li></ul><ul><li>online, software, publications, activities, etc. </li></ul>
  50. 68. Question #2: Education Choices <ul><li>What are your customers’ biggest challenges to making and completing education/job training plans? </li></ul><ul><li>Picking the right program, financial aid, personal/family issues, etc.? </li></ul>
  51. 69. Question #3: Employment <ul><li>What are the top issues your customers have with finding or keeping jobs? </li></ul><ul><li>Skills, attitude, transportation, employers, etc. </li></ul>
  52. 70. Question #4: Best Practices <ul><li>What resources would help you to better serve your customers? </li></ul><ul><li>Share and ask for contacts, partnerships, activities, regional information, etc. </li></ul>
  53. 71. E-Tools for Minnesota’s Youth Practitioners: ISEEK and the Training Resource Center Denise Felder MnCareers Editor www.iseek.org/mncareers [email_address] Phone: 651-201-1521 Shelia Cunningham McComb Training Resource Center Coordinator www.iseek.org/trc/ [email_address] Phone: 651-556-0664

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