How do we move forward without knowing exactly where we’re going or how we’ll get there? This talk is about managing uncertainty, complexity, and change in any role. We’ll cover different types of research methods and competing schools of thought, including Lean and Agile development, Design Sprints, and emerging practices like ResearchOps. We’ll also talk about professional growth and personal discovery. Because the best research tool isn’t any method or technique, it’s a desire to learn.