Continuous Discovery - UX Centre Stage, 2018
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How do we move forward without knowing exactly where we’re going or how we’ll get there? This talk is about managing uncertainty, complexity, and change in any role. We’ll cover different types of research methods and competing schools of thought, including Lean and Agile development, Design Sprints, and emerging practices like ResearchOps. We’ll also talk about professional growth and personal discovery. Because the best research tool isn’t any method or technique, it’s a desire to learn.
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Continuous Discovery - UX Centre Stage, 2018
- 1. Continuous Discovery @brian_frank UX Centre Stage | October 20, 2018
- 2. My Background: • UX Research & Strategy at Res.im since 2015. • IT Industry Research & Advisory, 2011-2015. • Writing publicly about uncertainty & change since 2008. brian@res.im brianfrank.ca/newsletter linkedin.com/in/brnfrnk
- 4. 1. VALUE-FOCUSED 2. SMALL BATCHES 3. TIMEBOXED 4. VISIBLE 5. SYSTEMATIZED 6. ITERATIVE 7. PURPOSEFUL
- 5. IT’S OK NOT TO KNOW. IT’S NOT OK NOT TO CARE.
- 11. 2.SMALL BATCHES
- 13. “If you know almost nothing, almost anything will tell you something.”
- 15. 3RD ITERATION 4TH ITERATION 1ST ITERATION 2ND ITERATION
- 16. 3.TIMEBOXED
- 18. Work expands to fill time… Parkinson’s Law
- 19. Work expands to fill time… shrinks to fit
- 20. Mon Tue Wed Thu Fri Map Sketch Decide Prototype Test
- 23. 4.VISIBLE
- 27. “A well-tended wall keeps research insights and user needs constant in the collective ‘mind’ of the project team.” - Kate Towsey
- 29. 5.SYSTEMATIZED
- 33. Planning Recruiting & Scheduling Learning Reporting & Remembering Planning Recruiting & Scheduling Learning Reporting & Remembering Recruiting & Scheduling Learning Planning ning Reporting & Remembering Plann Repor Reme
- 35. Source: Aurelius
- 39. 6.ITERATIVE
- 42. “We would be better served if we thought less about whether we are confident… and more about how confident we are.”
- 45. 7.PURPOSEFUL
- 46. Knowledge Confidence Early Career Mid Career Senior Level
- 47. Knowledge Confidence Early Career Mid Career Senior Level
- 49. “Vulnerability is not weakness, and the uncertainty, risk, and emotional exposure we face every day are not optional.”