A roadmap to solution building conversations
'3? Establishing Rapport
Inquire about pre-session change
Acknowledge client's experience & perspectives
#2 Engaging Expectations
Listen for what/ who is important to the client
# Clarify & confirm what is wanted instead of the problem
Agree on the session goal: what needs to happen in the
session in order to be useful for the client?
2'; Elaborating Preferred Future
Suppose. ... what would be different?
F A miracle happens overnight. How would you discover
that the miracle took place?
What would you do differently because of the miracle?
“ How would others notice that this miracle took place?
'; '-4' Exploring Strategies
Scaling Questions: mirac| e/ today, solution precursors,
motivation, confidence, competence, etc.
Progress Clues: How would you know ?
Relationship Questions: What would others notice?
"*"~ Exchange Feedback
Direct Compliments: I am impressed with. ..
Indirect Compliments: What do others say/ appreciate . . ?
Self Compliments: What do you appreciate about
yourself? What would you like to continue to do (that you
are already doing?
We cannot solve our problems with the some thinking
we used when we created them.
~ Albert Einstein
Moon, Haeiun. [PowerPoint Slides] Retrieved from BRIEF Coaching.
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