Brian Solis

altimeter group book brian solis business change customer customer experience customer service cx design digital disruption experience futureof innovation keynote marketing media research social social media technology transformation ux wtf x more…

2014 2015 2016 2017 2018 addiction adly advertising ai airbnb altimeter group amazon andela anil dash architecture art artificial intelligence artistry attribution automation b2b behavior best bitcoin blablacar blueprint book boomer brand branding brian soils brian solis briansolis burberry business business as usual business intelligence bx case study catroons celebrity centannial change change management channel charlene li charlie sheen chatbot cio cision cmo cognizant commerce communication community connected consumer contact center contact centre context contextual marketing contract control corp comms creative creativity crm customer customer experience customer journey customer relationship management customer service cx cyber security cycle dark side dcx decision dell demographic design detox digital digital darwinism digital detox digital disruption digital influence digital marketing digital transformation disruption disruptive division drones ebook ecommerce economics ecosystem email employee employee engagement engage engagement entrepreneur startup vision entreprise español etail experience experiential expert facade facebook fcx finance fmot framework free funny future future of business future shock futureof futurist gallop gapingvoid gary vaynerchuk generation c generation x generation y generation z geneva gina trapani google guru guy kawasaki hcd health healthcare hollywood hospitality hr huddle hugh macleod human capital human centered design human resources humanity ibm influence influencer infographic innovation insights inspirational inspire instacart internet of things interview iot it jaimy szymanski jessica glass jobs jon chu joseph gelman journey justin bieber kahuna keynote klout label lead leader leadership letter leweb leweb14 lift linkedin list machine learning magic leap makerbot mall management manifesto mapping marketing marketplace marketplaces mature media mekanism midem millennial mindful mindfullness mobile mobile payments modern moment of truth moments moments of truth morale motivation movies music oculus omni-channel omnichannel onestop online operator pandora paris peerindex personal brand personalization pivot pivot conference platform playbook positivity pr presentation prezly products prophet provider public relations purpose quotes relationship economics relationships report research retail robot robotics royalty sales salesforce screen seis etapas de la transformación digital service services sharing economy shopper shopping silicon valley skully slack slideshare smartfocus smb socia social social business social capital social media social media marketing social media strategy society sony spam spanish speaker sponsored spotify stages startup state strategy streaming study survey sxsw tech technology thank you think thinkup thought leader tim ferris top transformación digital transformation travel travel and tourism traveler traveller trends truth tweets twitter uber ui umot unicorn user experience ux vocus wearepopup wellness what's the future of business whitepaper wiley wirtschaftsblatt wtf x yik yak zmot …less