Brian Solis

altimeter group book branding brian solis business change customer customer experience customer service cx design digital disruption experience innovation keynote keynote speaker marketing media social social media technology transformation user experience ux wtf more…

2014 2015 2016 2017 2018 abstract addiction adly advertising ai airbnb albert einstein altimeter group amazon andela anil dash anthropology architecture art artificial intelligence artistry attribution author automation autonomous award-winning b2b behavior best best-seller bestseller bird bitcoin blablacar black mirror blockbuster blogger blueprint bonus book boomer brand branding brazil brian soils brian sois brian solis briansolis burberry business business as usual business intelligence bx c-suite case study catroons celebrity centannial change change management channel chapter charlene li charlie sheen chatbot cio cision climate change clv cmo cognizant commerce communication community connected consumer contact center contact centre context contextual marketing contract control corp comms creative creativity credit credit score crm culture 2.0 customer customer engagement customer experience customer journey customer relationship management customer service cx cyber security cycle dark side darwinist dcx decision dell demographic design design innovation detox digital digital anthroplogy digital anthropologist digital anthropology digital darwinism digital detox digital disruption digital influence digital marketing digital sociologist digital sociology digital strategy digital transformation disruption disruptive division drones e-mobility eaas ebook ecommerce economics ecosystem electric vehicle electricity email emobility empathy empatía employee employee engagement employee experience enel enelfocuson engage engagement enterprise entrepreneur startup vision entreprise environment escooter español etail ev ex executive experience experience innovation experiential expert export facade facebook fcx finance fmot formula formula e framework free funny future future of business future shock futureof futureproof futurist gallop gapingvoid gary vaynerchuk generation c generation x generation y generation z genesys geneva getabstract gina trapani google growth guru guy kawasaki hcd health healthcare highlights hollywood hospitality hr huddle hugh macleod human capital human centered design human resources humanity ibm influence influencer infographic innovation insights inspirational inspire instacart international internet of things interview iot it iteration jaimy szymanski jessica glass jobs jon chu joseph gelman journey justin bieber kahuna keynote keynote speaker klout kodak label lead leader leadership letter leweb leweb14 lifescale lift lime linkedin list lyft machine learning magic leap makerbot mall management manifesto mapping marketing marketplace marketplaces mature measurement media mekanism midem milan millennial mindful mindfullness mindset mobile mobile payments modern moment of truth moments moments of truth morale motivation movies music net promoter score netflix nose dive nps obsolete oculus omni-channel omnichannel onestop online operator oracle pandora paris peerindex personal personal brand personal branding personalization perspective persuasive design pivot pivot conference platform playbook plenary portuguese positivity pr presentation presenter prezly products prophet provider public relations purpose quotes relationship economics relationships remote control report reputation research retail robot robotics roi royalty sales salesforce saopaulo scooter screen seis etapas de la transformación digital service service experience service innovation services sharing economy shopper shopping silicon valley skully slack slideshare smartfocus smb smot socia social social business social business forum social business forum x social capital social currencies social currency social media social media marketing social media strategy social network social referral value society sociology sony spam spanish speaker speech sponsored spotify stages startup state strategy streaming study success summary survey sx sxsw tech technology thank you think thinkup thought leader thought leadership tim ferris top transformación digital transformation transportation travel travel and tourism traveler traveller trends truth tweets twitter uber ui umot unicorn user experience ux value vocus wearepopup wellness what's the future of business whitepaper wiley wirtschaftsblatt wtf x yik yak zmot …less