Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.


Usability review

  • Login to see the comments

  • Be the first to like this


  1. 1. Chapter 10 - Usability <ul><li>Brian Cary - ENGL 2116 </li></ul><ul><li>- Reasons for usability testing </li></ul><ul><li>- How usability fits into writing processes </li></ul><ul><li>- Understand the goal of always improving usability </li></ul><ul><li>- Know about planning sessions </li></ul><ul><li>- Recognize participants must represent users </li></ul><ul><li>- Know that usability testers must observe and record reactions </li></ul><ul><li>- Know that testers analyze the data </li></ul>
  2. 2. Usability <ul><li>Usability refers to how successfully and satisfactorily a person uses a product, document, or website. </li></ul><ul><li>Usability Traits: </li></ul><ul><li>Easy to learn </li></ul><ul><li>Easy to remember </li></ul><ul><li>Efficient </li></ul><ul><li>Satisfying </li></ul><ul><li>Error free </li></ul>
  3. 3. Usability in the workplace <ul><li>Usability testing helps designers and writers catch problems in their documents and websites before the final version is produced. </li></ul><ul><li>Usability testing can help writers and designers create better documents which helps users </li></ul><ul><li>Not every document must be tested </li></ul>
  4. 4. User-Centered Design <ul><li>Steps to put users at the center of design: </li></ul><ul><li>Predesign </li></ul><ul><li>Usability measurement </li></ul><ul><li>Iterative design </li></ul>
  5. 5. Usability testing in a lab <ul><li>2 rooms </li></ul><ul><li>Users in one room, engaging in tasks </li></ul><ul><li>Administrators in other room, recording info </li></ul><ul><li>Microphones between rooms </li></ul><ul><li>Sometimes contracted out to companies </li></ul>
  6. 6. Usability testing outside a lab <ul><li>In the field: </li></ul><ul><li>Real office, home, or other workplace environment </li></ul><ul><li>Testing takes place after something has been released </li></ul><ul><li>Real-world situations </li></ul>
  7. 7. Establish a team <ul><li>Collaborative testing produces good usability </li></ul><ul><li>Can be one or two people </li></ul><ul><li>All members of team must have interest in learning more about the usability of the product </li></ul><ul><li>Must have different viewpoints </li></ul>
  8. 8. Define the parameters of the test <ul><li>What is the time frame for the test? </li></ul><ul><li>What is the budget for the testing? </li></ul><ul><li>Where will the testing take place? </li></ul><ul><li>Who is the audience for the test results? </li></ul>
  9. 9. Define the user profile <ul><li>Identify the type of people: </li></ul><ul><li>Age </li></ul><ul><li>Education </li></ul><ul><li>Gender </li></ul><ul><li>Job type </li></ul><ul><li>Physical characteristics </li></ul><ul><li>Stress levels </li></ul>
  10. 10. Establish the issues and goals of the test <ul><li>Issues: </li></ul><ul><li>Will users be able to quickly and easily find the online registration from the home page? </li></ul><ul><li>Will users be able to recover quickly and easily if they make an error? </li></ul><ul><li>Goals: </li></ul><ul><li>Registration will be easy to reach, with only 1 mouse click from the homepage </li></ul><ul><li>Students will be able to review before submitting </li></ul>
  11. 11. Write the test plan <ul><li>Allows others to see what the test will accomplish </li></ul><ul><li>It is the outline for the test and its procedures </li></ul><ul><li>Clarifies the issues and goals </li></ul>
  12. 12. Components of a test plan <ul><li>Title page </li></ul><ul><li>Table of contents </li></ul><ul><li>Statement of purpose </li></ul><ul><li>Statement of test issues and goals </li></ul><ul><li>Description of test environment </li></ul><ul><li>User profile </li></ul><ul><li>List of participant tasks </li></ul><ul><li>Methods of evaluation </li></ul>
  13. 13. Recruit and screen participants <ul><li>Advertising in a newspaper </li></ul><ul><li>Searching through customer lists </li></ul><ul><li>Contacting professional organizations </li></ul><ul><li>Scanning a preformed database of qualified users </li></ul>
  14. 14. On the Web: <ul><li> </li></ul>