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www.employerbrandinternational.com
2014 Employer Branding Global Trends
Study Report
Brett Minchington MBA
Chairman/CEO
Employer Brand International
May 2014
 
 
 
 
 
OUR PASSION 
 
 
 
Connecting PEOPLE & ORGANISATIONS  
around the world to build  
employer brand leadership capability 
 
 
 
 
 
 
 
 
1
Table of Contents 
Message from the Chairman/CEO................................................................................................................. 4 
The Employer Brand International Team ...................................................................................................... 5 
About Employer Brand International ............................................................................................................ 6 
Connect with our international employer branding online communities ....................................................... 7 
Research partner acknowledgements ........................................................................................................... 8 
Objectives .................................................................................................................................................... 9 
Method ....................................................................................................................................................... 9 
1.0: EXECUTIVE SUMMARY ......................................................................................................................... 10 
2.0: IMPLICATIONS FOR BUSINESS .............................................................................................................. 14 
3.0 ‐ PART 1: .............................................................................................................................................. 17 
GLOBAL SURVEY RESPONDENTS: DEMOGRAPHICS ...................................................................................... 17 
Demographics (Global) ............................................................................................................................... 18 
3.0 ‐ PART 2: GLOBAL & REGIONAL FINDINGS ............................................................................................. 21 
Employer Brand Responsibility ......................................................................................................................... 22 
Figure 1:  Which department(s) is currently responsible for managing your employer brand? .................. 22 
Table 1:  Inside the regional data ‐ Departments responsible for managing the employer brand .......... 23 
Expenditure Forecast ........................................................................................................................................ 24 
Figure 2:  In 2014 what are your plans for expenditure on employer branding activities?.......................... 24 
Table 2:  Inside the regional data ‐ Investment plans for employer branding .......................................... 25 
Employer Brand Strategy .................................................................................................................................. 26 
Figure 3:  Has your company developed a clear employer branding strategy? ........................................... 26 
Table 3:  Inside the regional data ‐ Status of employer brand strategy ................................................... 27 
Employer Branding Initiatives ........................................................................................................................... 28 
Figure 4:  Which activities are you currently undertaking to enhance your employer brand? .................... 28 
Table 4:  Inside the regional data ‐ Which activities are you currently undertaking to enhance your 
employer brand? ...................................................................................................................................... 29 
Achieving employer branding objectives .......................................................................................................... 30 
Figure 5:  How important are the following in order to achieving your employer branding objectives? .... 30 
Table 5:  Inside the regional data ‐ Achieving employer branding objectives .......................................... 31 
Attracting talent ............................................................................................................................................... 32 
Figure 6: How important do you believe the following employer brand attributes are in attracting new 
talent to your company? .............................................................................................................................. 32 
Table 6:  Inside the regional data – The most important employer brand attributes to attract talent ... 33 
2
Employer Branding Challenges ......................................................................................................................... 34 
Figure 7: What are the challenges you have encountered in managing your employer brand program? ... 34 
Table 7:  Inside the regional data ‐ Challenges in managing the employer brand program ..................... 35 
What’s important? ............................................................................................................................................ 36 
Figure 8:  Which of the following is most important to you? ....................................................................... 36 
Table 8:  Inside the regional data ‐ What is important to people? ........................................................... 37 
Employer Brand Metrics ................................................................................................................................... 39 
Figure 9:  What metrics does your company use to measure return on investment (ROI) of your employer 
brand strategy? ............................................................................................................................................. 39 
Table 9:  Inside the regional data ‐ Metrics used to measure return on investment (ROI) of the employer 
brand strategy .......................................................................................................................................... 40 
Employer brand communications ..................................................................................................................... 41 
Figure 10:  What is the main communication medium your company is planning to use to communicate 
your Employer Brand during 2014? .............................................................................................................. 41 
Table 10:  Inside the regional data ‐ Communicating the employer brand in 2014 ................................. 42 
Most Effective Employer Branding Initiatives .................................................................................................. 43 
Figure 11:  Which activity has been most effective in enhancing your company’s employer brand? ......... 43 
Table 11:  Inside the regional data – Most effective employer branding initiatives ................................ 44 
Major benefits .................................................................................................................................................. 45 
Figure 12:  What are the main benefits you have gained from your employer brand program? ................ 45 
Table 12:  Inside the regional data ‐ Main benefits of employer branding .............................................. 46 
Appendix A: Employer Brand Excellence Pathway ...................................................................................... 47 
Appendix B: Employer Brand Excellence Framework .................................................................................. 49 
Additional resources .................................................................................................................................. 51 
 
 
3
 
Message from the Chairman/CEO 
 
It is with great pleasure I present Employer 
Brand International’s 2014 Employer Branding 
Global Trends Study Report. Our aim is to 
connect with leaders from developed and 
emerging nations to discover their opinions and 
insights on employer branding and how it is being 
applied inside their organisations to attract, 
engage and retain talent. 
 
Employer Brand International (EBI) is committed 
to the advancement of the employer brand 
concept through our global research, training, 
consulting, events and publications agenda. We 
believe Your Employer Brand is your competitive 
advantage where success in business is 
increasingly being determined by the value of 
your company’s intangible assets.  
 
Today’s most successful companies are those 
with the BEST PEOPLE, not just the best 
products. 
 
This report provides comprehensive insight into 
the current status and future ambitions of 
organisations in employer branding. It presents 
key findings to identify how employer branding 
has evolved over the past five years around the 
world. 
 
We believe the results of this survey will provide 
leaders with further clarity on how to develop 
and implement an employer brand strategy that 
builds competitive advantage. It will also provide 
insights into which initiatives deliver most value 
to organisations and how these initiatives are 
being measured.  
 
I predict the role of the employer brand manager 
will become more commonplace in the coming 
years. We are now seeing more job 
advertisements for employer brand specialists at 
companies such as Google, Starbucks, Adidas, 
Philips, Volvo Cars, EY, IBM, HSBC, Amazon, 
UnitedHealth Group and IKEA. Most recently 
Facebook placed an advertisement for a leader to 
manage their global employer branding function. 
 
I believe we will see this trend continuing across 
all sectors in the next few years. 
 
Over the past seven years I have presented at 
conferences and conducted employer brand 
masterclass events in more than 50 cities in 28 
countries with thousands of leaders and it is 
pleasing to learn that companies are becoming 
more strategic in their approach to employer 
branding.  
 
Employer Brand International’s mission is to 
build employer brand leadership capability 
around the world. We are confident graduates 
from our ‘Certificate in Employer Brand 
Leadership’ course will play a key role in 
inspiring a new generation of leaders who will 
go on to lead the employer brand strategy in 
global and national companies.  
 
Employer Brand International will continue to 
push the boundaries of employer branding 
research. We will seek and find innovative ways 
to inform leaders on their employer brand 
strategy focused on developing better working 
environments more closely aligned with the 
needs of all stakeholders. This will assist leaders 
to find a better balance between the financial 
objectives of their firm and its social, people and 
customer objectives. 
 
I welcome your feedback on how employer 
branding is evolving inside your company and can 
be contacted at   
brett@employerbrandinternational.com  
 
Please enjoy this global report, 
 
 
 
Brett Minchington MBA 
Chairman/CEO 
Employer Brand International 
Twitter: @brettminch 
www.facebook/brett.minchington 
www.linkedin.com/in/minchington 
 
 
4
 
The Employer Brand International Team 
Chairman/CEO 
Brett Minchington MBA 
(Founder) 
 
SENIOR ASSOCIATES 
USA 
Ryan Estis 
Managing Director 
Ryan Estis & Associates 
 
David Parks 
Vice President of Business Development 
Bluepoint Leadership Development 
 
Europe 
Eugenio Amendola 
Managing Director 
Anthea Consulting 
 
Véronique Frogé 
Partner, Head of Employer Branding practice 
Burson‐Marsteller i&e 
 
Birgitte Seldorf 
Birgitte Seldorf Consulting Aps &  
ex‐Partner, Summit Consulting A/S 
 
Radosław Knap 
Managing Partner, KNAPRO Consulting 
 
Per Olof Hall 
Managing Director, PlanetPeople 
 
Australasia 
Steven Goodman 
Senior Lecturer (Marketing) 
Program Director ‐ Higher Degrees by Research 
The University of Adelaide Business School 
 
Ron Tomlian 
Managing Director, Marketing Counsel 
 
Sonja Visic 
Chief Executive Officer at Regional Development 
Australia Far North Queensland & Torres Strait 
 
REGIONAL ADVISORY BOARD 
Sara Edling 
People & Employer Brand Strategy Manager 
Volvo Car Group 
 
 
 
 
Heather Polivka 
Senior Director of Global Employment Branding & 
Marketing, UnitedHealth Group 
 
Fabio Dioguardi 
Global Employer Branding & 
Talent Acquisition Director, Ferrero 
 
Stephen Fogarty 
Senior Manager Employer Branding &  
Digital Recruiting, adidas Group 
 
Michael Holm 
Employer Brand & HR Manager, Lego 
 
René Herremans 
Director Employer Branding & Employee Engagement 
 
Birgitte Brix Andersen 
Lead Consultant, Talent Management, DONG Energy 
 
Els van de Water 
HR Director Southern Europe Johnson & Johnson 
 
Kerry None 
Employer Brand Manager, Amtrak 
 
Marta Najbert 
Regional Marketing & PR Manager 
Pandora Jewelry CEE 
 
Kellie Tomney 
Director, Employer Brand Works,  
 
Linda Halse 
HR Contractor at Thiess Services 
Ex‐General Manager Human Resources 
Australian Wine Research Institute 
 
Karen Nelson‐Field. PhD 
Senior Research Associate | Social Media and Digital 
Ehrenberg‐Bass Institute for  
Marketing Science (UNISA) 
 
Prenai Pillay 
Brand and Attraction Manager, Absa/ Barclays Africa 
 
Giuliana Massimino 
Country Communications Manager, Sandvik 
 
5
 
About Employer Brand International 
 
EBI provides research, advisory and thought leadership in 
employer branding through strategic consulting, 
conferences/training, publications, research and global 
think‐tanks. EBI’s expert services are provided through an 
international network of expert employer brand Senior 
Associates. EBI’s Global Advisory Board consists of leading 
corporate professionals and academics from around the 
world. 
 
 
Senior Associates 
International Diversity 
Global Advisory Team
Industry Collaboration 
 
 
 
 
 
 
View the team online at 
 
www.employerbrandinternational.com
6
 
Connect with our international employer branding 
online communities 
 
 
 
 
 
Employer Brand International is committed to building a global community of professionals to contribute to its 
research agenda and provide a focal point for knowledge transfer to advance  
the principles and practice of employer branding. 
 
 
 
 
 
We invite you to join our EBI Employer Branding Global Community of more than 3500 members on LinkedIn 
http://www.linkedin.com/groupRegistration?gid=1338647 
 
 
 
 
 
 
 
We invite you to follow Employer Branding Online on Facebook 
https://www.facebook.com/pages/Employer‐Branding‐Online/115743318452966
 
7
 
Research partner acknowledgements 
At EBI, we value highly the level of support from individuals 
and organisations in the Employer Branding Global 
Community who are committed to furthering the science of 
employer branding to assist leaders develop a working 
environment that is more aligned with the needs of 
employees and customers. 
 
I would like to thank the Senior Associates and Advisory Team 
at Employer Brand International who contributed to the 
development and distribution of the survey around the world. 
 
We also received tremendous support from Associations, 
Companies and Individuals to distribute the survey to their 
client networks around the world. Our sincere appreciation of 
their support is extended to: 
 
• RoMarketing – www.romarketing.ro  
• HeadHunter – www.hh.ru  
• People Matters www.peoplematters.com  
• Radosław Knap, KNAPRO Consulting 
• HR Future – www.hrfuture.net  
• HainesAttract – NZ www.hainesattract.co.nz  
• Ryan Estis & Associates – www.ryanestis.com  
• Bluivy Group – www.bluivygroup.com  
 
We look forward to the ongoing support of the employer 
brand global community and our regional partners for our 
future research initiatives. 
 
 
Thank you! 
 
The team at Employer Brand International 
 
 
 
     
 
   
8
 
Objectives 
Employer Brand International Senior Associates consulted with 
regional partners, companies and vendors to assist in defining 
objectives for this research project. 
 
The key objectives of the survey are: 
 
1. To engage with leaders around the world to discover their 
opinions and insights on how employer branding is currently 
being applied inside their organisations to attract, engage and 
retain talent and their future plans for their employer branding 
program. 
2. To better understand the regional differences in the evolution of 
employer branding around the world. 
3. To obtain the latest empirical data on employer branding to 
share with the Global Community to advance employer brand 
theory, principles and practice. 
4. To identify the key employer branding trends during the period 
2009‐2014. 
Method 
The survey was conducted during the period 23rd
 October 2013 to 
28th
 February 2014. Responses were collected via an online survey. 
 
The survey was also promoted in social media channels and in 
magazine and journal articles written by the Employer Brand 
International team. It was also promoted via blogs and banner ads 
on websites of our distribution partners. 
 
A total of 1143 responses were received from 18 countries and 
regions. Europe (other) includes all European countries except 
Poland, Romania and Spain which are included separately in this 
study. 
 
Responses have been weighted to remove bias when presenting the 
global results and the actual responses have been used to present 
the regional findings. 
 
Some totals or averages may not add up due to rounding. 
 
The survey consists of 20 closed ended questions. 
 
9
1.0: EXECUTIVE SUMMARY 
Employer Brand International (EBI) is committed to undertaking global research to assist companies and 
their leaders to better manage the employment experience and create a better place to work for employees, 
whilst assisting to enhance the communities they operate in. 
 
In support of this objective EBI conducted its third global study on employer branding trends and this report 
provides highlights of the study and insights into what’s changed during the period 2009‐2014. The differences 
in regions across the world which should be considered by leaders when managing their employer brand 
strategy is also presented. 
 
The workplace has changed somewhat since our first employer branding study published in 2009.  
 
Today the challenges facing many companies in their ability to attract, engage and retain talent who can 
contribute to their strategic objectives have become increasingly complex. 
 
In today’s borderless global environment companies are face with challenges such as: 
 
• Political instability 
• Social and technological changes 
• Immigration quotas 
• The need for people systems integration 
• Understanding of culture diversity 
 
• Jobless economic recovery in many countries 
• Declining fertility rates 
• Inequality in global education standards 
• Aging populations in many developed 
economies. 
 
These threats come at a time as companies are finding it increasingly difficult to match available jobs and 
talent with the skilsets required. 
 
Minchington (2005) defines Your Employer Brand as “the image of your organization as a ‘great place to work’ 
in the mind of current employees and key stakeholders in the external market (active and passive candidates, 
clients, customers and other key stakeholders).” Employer branding is therefore concerned with the attraction, 
engagement and retention initiatives targeted at enhancing your company's employer brand.  
 
This report will inform leaders around the world across all industries and company sizes on how employer 
branding is evolving around the world and presents implications for companies to consider in developing their 
employer brand strategic agenda. 
 
Employer Branding Global Insights and Regional Analysis 
 
The global survey was conducted during the period 
23
rd
 October 2013 to 28th
 February 2014. 
 
A total of 1143 responses were received from 
respondents in nineteen regions across the world 
including Asia, Australia, Belarus, Canada/USA, 
Europe, India, New Zealand, Poland, Romania, 
Russia, Scandinavia, Spain, South Africa, South 
America, Turkey, UAE, UK, and Ukraine. 
 
The survey provides detailed insights into the 
current status of employer branding and future 
plans for organisations. It also details key trends 
over the past five years. 
 
 
Strategy ownership 
We discovered employer branding is no longer the 
sole domain of the HR department, the traditional 
custodians.  Increasingly teams of HR, Marketing 
and Communication professionals are managing 
the employer brand strategy.  36% of employer 
brand strategies are now managed by HR 
departments compared to 31% in our 2009 study 
(43% in 2009). 
 
Investment plans 
Employer branding is continuing to receive a larger 
resource allocation with 38% of companies 
planning to increase their investment or maintain 
current expenditure levels (32%) for employer 
branding initiatives in 2014.  
10
 
 
The number of companies planning to increase 
their investment is higher than in 2011 (33%) and 
comes at a time when economic indicators show 
more promising signs of economic growth in 
Europe, UK and USA. 
 
Clarity of strategy 
Whilst the survey found employer branding 
continues to rank highly on the leadership agenda, 
many organisations still lack a clearly defined 
strategy with only 17% reporting they have 
evolved to this status. However this is a 21% 
improvement on the 2011 result of 14%.  
 
More than a third of companies (35%) have an 
employer brand strategy but believe it can be 
further developed.  
 
Interestingly, respondents also said having a 
clearly defined strategy is the key to achieving 
their employer brand objectives. 
 
The need for a clearly defined strategy is critical 
given the plethora of communication channels 
available to promote your employer brand and 
employer value propositions (EVP’s) to your target 
audience.   
 
The online environment provides companies with 
the opportunity for greater market reach and can 
be a cost effective tool to integrate the various 
channels to market and provide a reliable measure 
of your return on investment. 
 
Employer branding initiatives 
The survey found social media is the main activity 
(58%) being undertaken by companies to enhance 
their employer brand. Career website 
development (56%) continues to rate highly along 
with recruitment advertising/ employer marketing 
(51%), recruitment branding (45%), induction 
programs (42%), developing an employer brand 
strategy (39%) and defining an EVP’s (39%). 
  
Advocacy 
It is widely accepted word of mouth is a credible 
and effective form of promotion for products and 
services.  In an employment context, how 
companies are perceived as a place to work by an 
employee’s friends and family is also important. 
The survey found 53% of respondents said it is 
important other people want to work for their 
employer and other people’s perception of the 
company they work for is also important (45%).  
 
 
 
Measuring return on investment 
There is no universal standard of employer 
branding effectiveness, nor should there be ‐ all 
organisations are different.  Metrics should be 
defined which can be assessed against the 
objectives of the employer brand program. 
 
Companies are using a range of metrics to 
measure ROI of their employer brand projects. 
Globally, employee engagement (44%), retention 
rates (41%), number of applicants (34%), quality of 
hire (33%) and cost per hire (33%) are the main 
metrics being used to measure ROI.   
 
At the regional level, employee engagement is the 
main metric used to measure ROI in places 
including Asia, Canada/USA, Scandinavia, New 
Zealand, Turkey and UAE. 
 
Communicating the employer brand 
Social media (76%) remains the main 
communication channel being used to promote 
the employer brand. Career websites (64%), 
training and development programs (43%), 
internal newsletters (40%), employee referral 
program (39%) and online job boards (38%) also 
rate highly. The speed at which social media has 
been embraced by companies is evident by the 
209% increase (between 2009‐2011) and 72% 
increase (between 2011 to 2014) of companies 
using social media channels to communicate their 
employer brand. 
 
Strategy effectiveness 
The survey demonstrates a lack of measures to 
determine the effectiveness of the employer brand 
strategy. Many activities such as social media 
participation and talent management are lagging 
indicators and will require time to assess the most 
effective benefits of your strategy  
 
Across regions many companies are still in the 
early stages of their employer brand strategy. 17% 
of companies report their most effective initiatives 
are not yet clear which a vast improvement on 
26% in 2011 is. 
 
The survey found social media participation (11%), 
defining EVP’s (11%), talent development strategy 
(9%) and career website development (9%) are the 
most effective activities to enhance the employer 
brand. 
 
11
 
 
Company videos which have become increasingly 
popular for companies to communicate their 
employer brand and EVP’s in recent years, rates 
low (1%) as an effective initiative.  It will be 
interesting to see how this develops in the coming 
years when penetration rates increase and 
company videos evolve from highly scripted 
storytelling to more authentic insights about what 
it’s like to work at the company. 
 
The main benefits 
Ease in attracting candidates (35%), employee 
engagement (32%) and recognition as an employer 
of choice (28%) are the main benefits gained from 
employer branding programs. 
 
Other major benefits include reduced recruitment 
costs (22%), higher job acceptance rate (19%) and 
decrease in staff turnover (19%). 
 
Achieving objectives 
Employer branding programs require top down 
sponsorship by the CEO and Executive.  Having a 
clearly defined strategy (average 6.08 on a scale of 
1=least important to 7=most important), engaging 
senior management (5.98) and CEO (5.97) rank 
highest in importance to achieving employer 
branding objectives. 
 
Attracting talent 
Career development (average 6.07) is the most 
important attribute in attracting new talent to a 
company along with leadership (6.02), work 
environment (5.97), corporate reputation and 
culture (5.95) and reward and recognition (5.76)  
 
Employee research (4.49), corporate social 
responsibility (4.81) and communication systems 
(4.95) rated the lowest in importance. 
 
The employer branding process is about building 
and sustaining employment propositions which are 
unique, compelling and relevant to your internal 
and external target audience. This is an area where 
organisations need to apply more focus and use 
the collective experience of internal teams and 
experts in the broader marketplace to build 
capabilities. 
 
The challenges 
In today’s uncertain economic climate companies 
need to ensure money invested in their employer 
brand strategy provides short and long term value.  
 
 
 
 
The survey found defining an adequate budget 
(average 4.89 on a scale of 1=very little extent to 
7=very great extent) is the biggest challenge facing 
companies in managing their employer brand 
program.   
 
Employer brand messaging across departments 
(4.75), being creative and innovative to distinguish 
the employment offering (4.66) and senior 
leadership engagement (4.64) and are also major 
challenges.  
 
There are many employer branding activities 
companies can implement which have a high 
impact at a low cost. However the key to success is 
ensuring the initiatives sit within a framework 
which allows your company to strategically 
manage the employer brand strategy across the 
business. Leaders require training in how to 
implement the employer brand strategy and clarity 
in how to deliver an optimal employment 
experience.  In 2012 Employer Brand International 
launched the  
‘Certificate in Employer Brand Leadership’ to build 
leadership capability in this area. 
 
The findings of the survey highlight areas leaders 
need to address and take action to ensure their 
employer brand strategy is holistic and not one 
that is solely focused on recruiting talent. It needs 
to align with talent engagement and retention 
programs which will require coordination and 
input between the different business units 
responsible for these functions. As talent 
shortages become more prevalent around the 
world your employer brand will become an 
increasingly valuable asset in ensuring your 
company’s sustainability. 
 
We encourage companies to apply the results of 
this survey and critically assess the regional 
differences to better understand the impact of 
culture and geographical location on their 
employer brand. Global leaders must empower 
regional leaders to localise the strategy and 
identify which functions will be managed at a 
global level (e.g. applicant tracking system, 
employer brand blueprint, recruitment templates, 
etc) and those adaptable at the local level (e.g. 
media, recruitment strategy, leadership 
development, etc). 
 
12
 
 
This report highlights the need to educate leaders 
about the business benefits of employer branding 
and train leaders how to develop and implement 
the employer brand strategy. Ask any CEO their 
main priorities and ‘attracting and retaining 
talent,’ will generally appear in their top three.  
 
Employer brand strategy provides a way forward 
for organisations to ensure they can attract and 
retain the talent required for growth. 
 
The pathway to employer branding success should 
be considered an ongoing journey (see appendix A 
Employer Brand Excellence Pathway Model). 
 
The evolution of the employer brand concept over 
the past five years has been significant and what 
was for many years considered to be a recruitment 
function is now being embraced by companies as a 
strategic response to building competitive 
advantage around their talent. 
 
Companies are fast realising that 
 
 “Today’s most successful companies are those 
with the BEST PEOPLE, not just the best 
products!” 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
13
2.0: IMPLICATIONS FOR BUSINESS 
 
The findings of this Employer Branding Global Trends Study have several implications for business. 
 
We present 65 Questions for consideration by your organisation: 
 
Strategy 
1. Do we adopt a strategic approach to 
employer branding and consider all 
factors which impact on our employer 
brand (see appendix B). 
2. Have we identified the priority areas to 
invest in our employer brand strategy 
over the next two years? 
3. Have we allocated sufficient resources to 
effectively deliver our employer brand 
strategy? 
4. How integrated is our customer 
engagement and employee engagement 
initiatives? 
5. Are we prepared to meet our next phase 
of growth? How strong is our talent 
pipeline to support this growth? 
6. Can we source the expertise internally to 
deliver our employer brand strategy or do 
we need to partner with external experts? 
How are we connected to these experts? 
7. Do we have the right measures in place to 
measure the effectiveness of our 
employer brand strategy in the short, 
medium and long term? 
8. How will the political environment in the 
regions we operate impact on our 
employer brand strategy? 
9. Are we developing strategies to tap into 
the talent amongst the rising levels of 
youth unemployment in many countries? 
10. Have we defined our employer value 
propositions (EVP’s)?  
11. How effective are we in communicating 
our EVP’s to our target audience(s)? 
12. How are we managing social changes 
which impact on our employer brand? 
How effective are we in supporting our 
employee’s need for a richer, fuller 
lifestyle? 
13. How are we perceived by our external 
partners? Do we treat them any 
differently to our employees?  
14. How distinctive is our employer brand 
and EVP’s? Have we identified our 
distinctive assets? 
15. How do we differentiate our employment 
experience compared to our competitors? 
16. How do we identify opportunities for 
innovation?  
17. How do we know we are attracting and 
retaining the best latent? 
18. How do we measure our corporate 
reputation? Is it a reliable measure? How 
does it impact our employer brand? 
19. How engaged are the Executive team in 
our employer brand strategy? Are they 
assisting or hindering our progress? 
20. How important is the support of our CEO 
to effectively deliver our employer brand 
strategy? 
21. How integrated is our employer brand 
across online and offline touchpoints? 
22. How much do we know about the 
employer brand strengths of our 
competitors? 
23. How prepared are we to meet the 
challenges from market forces which will 
impact on our business over the next 
three years? 
24. How well do we collaborate across 
functions to implement our employer 
brand strategy? 
25. How will mergers or acquisitions impact 
on our employer brand? How effective 
are we in managing change and 
integrating cultures? 
26. How will the uncertainty of the global 
economic environment impact on our 
employer brand program? What are the 
key initiatives we should focus on over 
the next five years? 
27. Is our employer brand strategy aligned 
with our organisational objectives? 
 
14
 
 
28. Is our investment in employer branding 
consistent with achieving our objectives? 
29. What are the challenges we need to 
address to ensure leaders in countries 
where we operate engage in the effective 
delivery of our employer brand strategy? 
30. What are the key focus areas to ensure 
we address the priorities of our people 
policies, systems and processes which will 
have most impact on our employer 
brand? 
31. What are we doing to communicate our 
employer brand objectives to line 
managers and how engaged are they in 
supporting the strategy? 
32. What are we doing to improve the 
community we operate in? 
33. What is the best team we can bring 
together based on our objectives and 
resources to deliver our employer brand 
strategy to the highest standard? 
34. What is the connection between our 
corporate, consumer and employer brand 
strategies? Are we optimising the 
outcomes for each and investing 
efficiently? 
35. What is the optimal staffing model for our 
company and how will contingent 
workforce planning benefit our employer 
brand? 
36. What is the role of diversity in our 
company and how is it impacting on our 
employer brand? 
37. What leadership skills, experiences and 
capabilities do we need to effectively 
deliver our employer brand strategy? 
 
Talent Acquisition 
38. Do we collect feedback from candidates 
on their satisfaction with our recruitment 
process? 
39. Have we assessed our most effective 
channels for recruiting talent? Are we 
allocating sufficient resources to optimise 
the quality of new hires? 
40. How effective are we in developing our 
existing talent? Have we identified the 
skill and capability gaps? 
 
 
 
41. How effective is our employer referral 
program? 
42. What are we doing to mobilize our 
recruitment processes? 
43. How effective are we in inducting new 
hires? What are three initiatives we can 
implement to enhance our employer 
brand during the induction process? 
 
Social media 
44. How effective are we in using social 
media to better understand the needs of 
our target audience? 
45. How effective is our social media content 
strategy and how does it enhance our 
employer brand? 
46. How social is our company? Who are the 
key social media influences in our 
company? 
47. Do our social media policies support or 
hinder our ability to become a social 
business? 
 
Technology 
48. How capable are our employees in using 
mobile technology to support our 
employee engagement initiatives? 
49. How can we leverage mobile technology 
to build a stronger employer brand? 
50. How can we use technology to assist 
internal teams and external vendor 
collaborations to foster innovation and 
growth? 
51. How well do we communicate our EVP’s 
on mobile devices? 
52. How are we ensuring the privacy and 
integrity of our employee and candidate 
online data? 
53. Do we provide employees with access to 
modern technology and equipment to 
enhance their workflow? 
 
15
 
 
Talent retention 
54. Have we provided training for our 
managers and senior leaders in how to 
deliver an ‘on brand’ employment 
experience for their teams? What should 
we include in the training program to 
maximise impact? 
55. What is the most effective way to ensure 
all employees understand what behaviors 
are reflective of our brand promise? 
56. How can we align rewards and incentives 
to reduce the focus on the salary package 
as the key driver of why people join or 
leave our organisation? 
57. How do we consider and adapt to the 
changing needs of employees as they 
transition through the employee lifecycle 
from hire to retire? 
58. How effective are we at managing 
employee engagement across the 
company? How do we make leaders 
accountable for engagement in their 
teams? 
59. How effective are we in rewarding talent 
in an environment of low wage growth? 
60. How effective are we in managing the 
diversity of generations in the workplace? 
61. How effective does communication flow 
throughout our company? 
 
 
62. What are the benefits to our employer 
brand in offering employees the 
opportunity to work virtually? 
63. What are we doing to empower 
employees to take charge of their career 
and personal development? What are we 
doing to support the development of our 
employees? 
64. What are we doing to support a family 
friendly workplace? 
65. Can we realistically offer job security to 
our employees and what are we doing to 
ensure our talented employees have a 
future with us? 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
16
 
 
3.0 ‐ PART 1:  
GLOBAL SURVEY RESPONDENTS: DEMOGRAPHICS 
17
Demographics (Global) 
 
© Employer Brand International 
2013 Employer Branding Global Insights Research Study
    
   59%     41% 
Asia 44 • Australia 78 • Belarus 24 • Canada/USA 86 • Europe (other) 102 • India 36 • New Zealand 51 • Poland 78 • Romania 49 
Russia 231 • Scandinavia 45 • South Africa 36 • South America 45 • Spain 78 •Turkey 30 • UAE 24 • UK 62 • Ukraine 44 
18
Demographics (Global) 
  Age  Employee Number  Organisation Type 
14%
42%
29%
13%
2%
<20‐29 30‐39 40‐49 50‐59 60
13%
15%
23%16%
33%
1‐10 11‐100 101‐1000 1001‐5000 5000
3%
5%
92%
Government Not for profit For profit
© Employer Brand International 2014 Employer Branding Global Trends Study 
 
19
Demographics (Global) 
3%
3%
3%
3%
3%
3%
3%
4%
4%
5%
5%
6%
6%
7%
8%
8%
10%
Electricity, Gas & Water
Financial Services
Health Care
Construction
Telecommunications
Banking
Transportation & …
Retail
Consumer Products‐…
Engineering
Education Services
Professional Services
Recruitment/Staffing
Information Technology
Manufacturing
Advertising & Marketing
Consulting
Industry
1%
2%
4%
4%
5%
6%
8%
9%
12%
23%
26%
Chairman
Administrator
Vice President
Supervisor
General Manager
Team leader
Executive
Officer
CEO/Managing Director
Manager
Senior manager
Position Level
5%
12%
14%
14%
15%
16%
24%
20+
< 1
1‐2
2‐3
10‐20
3‐5
5‐10
Tenure
Other industries <3% 
 
© Employer Brand International 2014 Employer Branding Global Trends Study 
 
20
3.0 ‐ PART 2: GLOBAL & REGIONAL FINDINGS 
21
Employer Brand Responsibility 
Figure 1:  Which department(s) is currently responsible for managing your employer brand? 
(>100% as more than one answer is possible) 
 
© Employer Brand International 2014 Employer Branding Global Trends Study 
1%
2%
2%
4%
4%
6%
6%
6%
7%
7%
8%
11%
36%
Corporate Affairs
I don't know
Branding
HR & Marketing
Communications
Talent Management
Executive team
HR, Marketing & Communications
Directors
HR & Communications
CEO
Marketing
Human Resources
46
33
36
2009 2011 2014
HR Ownership
5 year trend
percent
22
Table 1:  Inside the regional data ‐ Departments responsible for managing the employer brand 
Top 3 responses –the % represents the highest response 
 
  Asia Australia Europe (other)  New Zealand Scandinavia Spain Canada/USA 
Human Resources 55% 35% 40% 73% 40% 60% 53% 
Marketing  2 2 2 2 
CEO  3 2  
Directors  3 3  
HR, Marketing & Communications  3  
Talent Management 3 3 
HR & Communications 2 2  
Communications 3  
  Belarus India Poland Romania Russia South Africa South America 
Human Resources 56% 31% 48% 2 2 56% 
Marketing  3 2 3 33% 2 
Executive team 2 3 
CEO  3 3  
Directors  2  
HR, Marketing & Communications  2  
Branding  3  
Human Resources & Communications  3  
Human Resources & Marketing  27% 25%  
  Turkey UAE UK Ukraine
Human Resources 65% 2 35% 3
Marketing  3
CEO  38% 2
Talent Management 2
HR & Communications 2 3 2
HR & Marketing 25%
23
Expenditure Forecast 
Figure 2:  In 2014 what are your plans for expenditure on employer branding activities? 
 
 
5%
12%
13%
32%
38%
A decrease in the amount invested
Unsure
Need to justify investment
Approximately unchanged investment
An increase in the amount invested
46
33
38
2009 2011 2014
Increased investment
5 year trend
percent
© Employer Brand International 2014 Employer Branding Global Trends Study   
 
24
 
Table 2:  Inside the regional data ‐ Investment plans for employer branding 
Top response ‐ the % represents the highest response 
 
  Asia Australia Europe (other)  New Zealand Scandinavia Spain Canada/USA 
An increase in the amount invested  46% 46% 59% 44% 
Approximately unchanged investment  37% 53% 45%  
Need to justify investment   
Unsure   
A decrease in the amount invested   
  Belarus India Poland Romania Russia South Africa South America 
An increase in the amount invested  48% 33% 31% 45%  
Approximately unchanged investment  41% 44% 
Need to justify investment  44%  
Unsure   
A decrease in the amount invested   
  Turkey UAE UK Ukraine
An increase in the amount invested  45% 38%
Approximately unchanged investment  36% 37%
Need to justify investment 
Unsure 
A decrease in the amount invested 
 
25
Employer Brand Strategy 
Figure 3:  Has your company developed a clear employer branding strategy? 
 
 
2%
14%
17%
32%
35%
I don't know
No, we have not developed a strategy
Yes, we have a clear strategy
No, but we are working on it
Yes, but it can be further developed
16
14
17
2009 2011 2014
Clear strategy
5 year trend
percent
© Employer Brand International 2014 Employer Branding Global Trends Study 
 
26
 
Table 3:  Inside the regional data ‐ Status of employer brand strategy 
Top response ‐ the % represents the highest response 
 
  Asia Australia Europe (other)  New Zealand Scandinavia Spain Canada/USA 
Yes, we have a clear strategy   
Yes, but it can be further developed  41% 48% 41% 53% 
No, but we are working on it  32% 35% 42%  
No, we have not developed a strategy   
I don't know  
  Belarus India Poland Romania Russia South Africa South America 
Yes, we have a clear strategy   
Yes, but it can be further developed  46% 
No, but we are working on it  39% 33% 31% 39% 47% 56%  
No, we have not developed a strategy   
I don't know  
  Turkey UAE UK Ukraine
Yes, we have a clear strategy 
Yes, but it can be further developed 
No, but we are working on it  40% 38% 29% 45%
No, we have not developed a strategy 
I don't know
 
 
27
Employer Branding Initiatives 
Figure 4:  Which activities are you currently undertaking to enhance your employer brand?  
(>100% as more than one answer is possible) 
 
 
 
8%
11%
15%
15%
19%
21%
21%
22%
23%
23%
24%
29%
31%
31%
35%
36%
38%
39%
39%
42%
45%
52%
56%
58%
Focus groups (external)
Employer brand forums with leaders
Customer research
Employer brand forums with external stakeholders
Focus groups with current employees
Public relations
Mobile careers site
Alumni program
Competitor analysis
Retention initiatives
Audit of current employer brand
Employer brand positioning
Applicant tracking system
Coaching/mentoring
Current employee research
Employee referral program
Leadership development program
Defining EVP's
Developing employer brand strategy
Induction program
Recruitment branding
Recruitment advertising/employer marketing
Career website development
Social media
14
44
58
2009 2011 2014
Social Media
5 year trend
percent
© Employer Brand International 2014 Employer Branding Global Trends Study 
28
Table 4:  Inside the regional data ‐ Which activities are you currently undertaking to enhance your employer brand? 
Top 3 responses ‐ the % represents the highest response 
 
  Asia Australia Europe (other)  New Zealand Scandinavia Spain Canada/USA 
Career website development  59% 2 2 76% 2 2 
Defining employer value proposition(s)  3 3  
Employee referral program  3 3  
Recruitment ad./employer marketing  2   3 2 3 
Social media 62% 67% 2 75% 55% 71% 
Alumni programs 3  
  Belarus India Poland Romania Russia South Africa South America 
Career website development  2 59% 2  
Defining employer value proposition(s)  44% 
Developing employer brand strategy  3  
Employer brand positioning  2  
Employee referral program  3  
Induction program 67% 3 64% 2 
Leadership development program  3  
Recruitment ad./employer marketing  83% 2 69%  
Recruitment branding 2  
Social media 56% 3 3 
FG with employees to define EB  3 2  
  Turkey UAE UK Ukraine
Career website development  2 63% 2
Applicant tracking system  3
Induction program 55%
Recruitment ad./employer marketing  62% 3 2
Social media 3 2 67%
FG with employees to define EB  3
 
29
Achieving employer branding objectives 
Figure 5:  How important are the following in order to achieving your employer branding objectives?  
(1 = least important 7= most important) 
 
 
© Employer Brand International 2014 Employer Branding Global Trends Study 
4.8
5.27
5.53
5.56
5.57
5.75
5.84
5.88
5.89
5.97
5.98
6.08
Conducting market research
Participation in social media
Producing communications materials
Conducting internal research
Collaboration b/t different departments
Developing  strategies for recruiting talent
Developing strategies for retaining talent
Defining our EVP’s
Communications planning
CEO engagement
Senior management engagement
Having a clearly defined strategy
6.04
5.9
6.08
2009 2011 2014
Clearly defined strategy
5 year strategy
percent
 
30
Table 5:  Inside the regional data ‐ Achieving employer branding objectives 
Top response (rating out of 7) ‐ the % represents the highest response 
 
  Asia Australia Europe (other)  New Zealand Scandinavia Spain Canada/USA 
Having a clearly defined strategy  6.06 5.76 6.07 5.93 
CEO engagement  
Senior management engagement  6.32 6.09 6.13  
  Belarus India Poland Romania Russia South Africa South America 
Having a clearly defined strategy  6.23 5.82 6.78 
Senior management engagement  5.90 6.63  
Communications planning  6.56 6.49  
  Turkey UAE UK Ukraine
Having a clearly defined strategy  6.37
CEO engagement 6.50  
Senior management engagement  6.09  
Defining our EVP 6.13  
 
31
 
Attracting talent 
Figure 6: How important do you believe the following employer brand attributes are in attracting new talent to your company? 
(1 = least important 7= most important) 
 
© Employer Brand International 2014 Employer Branding Global Trends Study 
4.49
4.81
4.95
5.26
5.33
5.38
5.43
5.58
5.65
5.76
5.95
5.97
6.02
6.07
Employee research
Corporate Social Responsibility
Communication systems
Innovation
Performance management
Compensation and benefits
Recruitment and induction processes
Mission, vision, values
People management practices and policies
Reward and recognition
Corporate reputation and culture
Work environment
Leadership
Career development
5.99
5.76
6.07
2009 2011 2014
Leadership
5 year trend
percent
 
32
 
Table 6:  Inside the regional data – The most important employer brand attributes to attract talent 
Top response (rating out of 7) ‐ the % represents the highest response 
  Asia Australia Europe (other)  New Zealand Scandinavia Spain Canada/USA 
Compensation and benefits  6.32          6.17   
Corporate reputation and culture               6.19
Leadership    6.25  5.96    6.33     
Work environment              6.09 
  Belarus India Poland Romania Russia South Africa South America 
Career development  6.35        6.40     
Compensation and benefits             5.90  5.27
Corporate reputation and culture            6.50  6.33 
Recruitment and induction processes               6.67
  Turkey UAE UK Ukraine
Career development        6.50 
Corporate reputation and culture         6.43
Leadership      5.97   
Work environment  6.50       
33
 
Employer Branding Challenges 
Figure 7: What are the challenges you have encountered in managing your employer brand program? 
1‐7 (1 = very little extent 7= very great extent) 
 
3.51
3.81
4.16
4.18
4.42
4.64
4.66
4.75
4.89
Engaging external agency
Communicating EB to suppliers
Communicating EB to customers
CEO engagement
Communicating EB to candidates
Senior leadership engagement
Distinctive employment offering
EB messaging across departments
Obtaining an adequate budget
4.56
4.4
4.75
2009 2011 2014
Employer branding messaging across departments
5 year trend
percent
© Employer Brand International 2014 Employer Branding Global Trends Study 
 
34
 
Table 7:  Inside the regional data ‐ Challenges in managing the employer brand program 
Top response (rating out of 7) ‐ the % represents the highest response 
 
  Asia Australia Europe (other)  New Zealand Scandinavia Spain Canada/USA 
Being creative and innovative to 
distinguish our employment offering 
          5.17   
Senior leadership engagement             4.70  4.38
Obtaining an adequate budget    4.99      4.71    4.91 
Communicating key employer brand 
messages to potential recruits 
5.32             
  Belarus India Poland Romania Russia South Africa South America 
Being creative and innovative to 
distinguish our employment offering 
4.48             
Senior leadership engagement    5.38           
Obtaining an adequate budget          5.09  5.89  5.33 
Communicating key employer brand 
messages to potential recruits 
             5.13
Co‐oordinating employer brand 
messages across different departments 
      5.45       
  Turkey UAE UK Ukraine
Being creative and innovative to 
distinguish our employment offering 
4.90       
Obtaining an adequate budget        5.40 
Co‐oordinating employer brand 
messages across different departments 
  5.25  5.07   
35
 
What’s important? 
Figure 8:  Which of the following is most important to you?  
(>100% as more than one answer is possible) 
© Employer Brand International 2014 Employer Branding Global Trends Study 
14%
21%
24%
29%
30%
45%
53%
None of the above
That my family knows the company I work for
That my friends know the company I work for
My family's perception of the company I work
My friends’ perception of the company I work
Other people’s perception of the company I work for
That other people want to work for my employer
53
51
45
2009 2011 2014
Other people’s perception of the company
I work for is important
5 year trend
percent
 
36
 
Table 8:  Inside the regional data ‐ What is important to people? 
Top 3 responses ‐ the % represents the highest response 
 
  Asia Australia Europe (other)  New Zealand Scandinavia Spain Canada/USA 
It is important to me that my friends know 
the company I work for
3  
My friends’ perception of the company I 
work for is important
2 3 
It is important to me that my family knows 
the company I work for
 
My family's perception of the company I 
work for is important
2 3 3 3 2 
It is important that other people want to 
work for my employer 
46% 2 3 2 2 63% 53% 
Other people’s perception of the company 
that I work for is important to me. 
3 46% 43% 47% 47% 2  
  Belarus India Poland Romania Russia South Africa South America 
It is important to me that my friends know 
the company I work for
3 2  
My friends’ perception of the company I 
work for is important
3 3 3 2 3 
It is important to me that my family knows 
the company I work for
 
My family's perception of the company I 
work for is important
2 3  
It is important that other people want to 
work for my employer 
75% 67% 69% 67% 75% 67% 60% 
Other people’s perception of the company 
that I work for is important to me. 
2 2 2 3 2 
37
 
  Turkey UAE UK Ukraine
It is important to me that my friends know 
the company I work for
3
My friends’ perception of the company I 
work for is important
2
It is important to me that my family knows 
the company I work for
My family's perception of the company I 
work for is important
3 2 3
It is important that other people want to 
work for my employer 
72% 48% 72%
Other people’s perception of the company 
that I work for is important to me. 
2 68% 3 2
 
 
38
 
Employer Brand Metrics 
Figure 9:  What metrics does your company use to measure return on investment (ROI) of your employer brand strategy? 
(>100% as more than one answer is possible) 
 
5%
15%
19%
20%
24%
25%
25%
29%
33%
33%
34%
41%
44%
I don't know
Profit per employee
Sourcing effectiveness
Candidate conversion ratio
None defined as yet
Employee referral rate of new hires
Promotion of internal candidates
Ranking in best employer awards
Cost per hire
Quality of hire
Number of applicants
Retention rate
Employee engagement
12
15
29
2009 2011 2014
Ranking in best employer awards
5 year trend
percent
© Employer Brand International 2014 Employer Branding Global Trends Study 
39
 
Table 9:  Inside the regional data ‐ Metrics used to measure return on investment (ROI) of the employer brand strategy 
Top 3 responses ‐ the % represents the highest response 
 
  Asia Australia Europe (other)  New Zealand Scandinavia Spain Canada/USA 
Cost per hire              3 
Employee engagement  37% 3 2 41% 53% 2 48% 
Employee referral rate of new hires  3  
Number of applicants  2  
Ranking in best employer awards  2 3 46%  
Retention rate  2 39% 3 2 3 2 
Quality of hire  46% 3  
  Belarus India Poland Romania Russia South Africa South America 
Cost per hire  2 3 2  
Employee engagement  2 3 2 2 
Employee referral rate of new hires  3 3 3 
Number of applicants  46% 3  
Ranking in best employer awards  64%  
Retention rate  52% 3 48%  
Quality of hire  2 49%  
None, we haven't defined our metrics as yet  2 44% 52% 
  Turkey UAE UK Ukraine
Cost per hire  3 53%
Employee engagement  68% 37% 2
Number of applicants  2
Ranking in best employer awards  45%
Retention rate  3
Quality of hire  3 3 2
None, we haven't defined our metrics as yet  2
40
 
Employer brand communications 
Figure 10:  What is the main communication medium your company is planning to use to communicate your Employer Brand during 2014? 
 
(>100% as more than one answer is possible) 
© Employer Brand International 2014 Employer Branding Global Trends Study 
4%
10%
11%
11%
16%
16%
19%
22%
22%
22%
22%
31%
32%
32%
33%
34%
37%
38%
39%
40%
43%
64%
76%
I don't know
Trade shows
Newspaper job ads
Mobile app
External newsletters 
Alumni events
Sponsorship
Mobile careers site
Blogs
Company events
Performance appraisal
Induction process
Graduate programs
On campus activities
Employee video testimonials
Career fairs
Company brochures
Online job boards
Employee referral program
Internal newsletters (e.g. staff e‐news)
Training & development programs
Career website
Social media
14
44
76
2009 2011 2014
Social media
5 year trend
percent
41
 
 
Table 10:  Inside the regional data ‐ Communicating the employer brand in 2014 
Top 3 responses ‐ the % represents the highest response 
 
  Asia Australia Europe (other)  New Zealand Scandinavia Spain Canada/USA 
Career fairs          3     
Career website  59% 2 78% 2 2 76% 
Employee referral program  3 
Internal newsletters (e.g. staff e‐news)  2  
Online job boards  3  
Social media  3 65% 2 70% 72% 57% 2 
Training & development programs  3 3 3  
Company brochures  2  
  Belarus India Poland Romania Russia South Africa South America 
Career fairs  59% 3  
Career website  78% 69% 60% 2 67% 
Employee referral program  3 3 3 3 
Induction process  2  
Internal newsletters (e.g. staff e‐news)  2 
Social media  2 2  
Training & development programs  3 2 2 74%  
On campus activities  71%  
Company brochures  3  
  Turkey UAE UK Ukraine
Career website  70% 62% 80% 70%
Company events e.g. AGM, product 
launches 
Employee referral program  3
Online job boards  3 2
Social media  3 2 2 3
Training & development programs  2
 
42
 
Most Effective Employer Branding Initiatives 
Figure 11:  Which activity has been most effective in enhancing your company’s employer brand? 
 
 
© Employer Brand International 2014 Employer Branding Global Trends Study 
1%
2%
2%
2%
3%
5%
5%
5%
5%
5%
6%
6%
9%
9%
11%
11%
17%
Company videos
CSR program
Salary increases
Talent relationship management
Introducing work flexibility policies
Employee referral program
Increased comms b/t internal depts
Talent pool development
I don't know
Effective leadership dev. program
Training leaders to manage employment exp
Ranking in best employer awards
Career website development
Talent development strategy
Defining our EVP's
Social media participation
None identified as yet, too early to tell
14
9
11
2009 2011 2014
Defining our EVP's
5 year trend
percent
 
43
 
Table 11:  Inside the regional data – Most effective employer branding initiatives 
Top 3 responses ‐ the % represents the highest response 
 
  Asia Australia Europe (other)  New Zealand Scandinavia Spain Canada/USA 
Effective leadership development program          2     
Career website development  18% 3 2 3  
Defining our employer value propositions  2 3 
Our ranking in Best Places to Work survey  16%  
Social media participation  3 2 2 22% 
Talent development strategy  2 30% 3  
None identified as yet, too early to tell  3 16% 17% 38% 3 2 
  Belarus India Poland Romania Russia South Africa South America 
Effective leadership development program  3 2 2  
Defining our employer value propositions  2 2 3  
Employee referral program  2 3 3  
Increased communications b/t int. depts.  3 3 2 
Social media participation  22%  
Talent development strategy  33% 25% 
I don't know  2  
None identified as yet, too early to tell  30% 23% 20% 41% 3 
  Turkey UAE UK Ukraine
Career website development  2
Defining our employer value propositions  2 18%
Employee referral program  3
Increased communications b/t int. depts.  2
Our ranking in Best Places to Work survey  2
Social media participation  20% 3
Talent development strategy  3 38%
I don't know 
None identified as yet, too early to tell  2 38%
44
 
Major benefits 
Figure 12:  What are the main benefits you have gained from your employer brand program?  
(>100% as more than one answer is possible) 
 
 
© Employer Brand International 2014 Employer Branding Global Trends Study 
3%
7%
8%
10%
11%
11%
12%
13%
19%
19%
21%
22%
28%
32%
35%
Increased investor engagement
Engaging customers through social media
I don't know
Increased customer engagement
Decreased time‐to‐fill
Setting a standard/framework for HR
Increase in unsolicited resumes
Increased internal hire rate
Decrease in staff turnover
Higher job acceptance rate
None, too early to tell
Reduced recruitment costs
Recognition as an employer of choice
Increased employee engagement
Ease in attracting candidates
28 28
35
2009 2011 2014
Ease in attracting candidates
5 year trend
percent
45
 
Table 12:  Inside the regional data ‐ Main benefits of employer branding 
Top 3 responses ‐ the % represents the highest response 
 
  Asia Australia Europe (other)  New Zealand Scandinavia Spain Canada/USA 
Decrease in staff turnover  3  
Ease in attracting candidates  36% 36% 43% 3 33% 3 34 
Higher job acceptance rate  3 3  
Increased employee engagement  2 2 2 47%  
Recognition as an employer of choice  3 2 2 
Reduced recruitment costs  2  
None identified as yet, too early to tell  35% 28% 
Setting a standard & framework for all 
HR activity 
2  
  Belarus India Poland Romania Russia South Africa South America 
Decrease in staff turnover  2  
Decreased time‐to‐fill 52% 33%  
Ease in attracting candidates  2 2 37% 3 30% 
Higher job acceptance rate  3  
Increase in number of unsol. resumes  2 44%  
Increased employee engagement  3 62% 33% 2 3 2 
Recognition as an employer of choice  3 3 
None identified as yet, too early to tell  3 2  
  Turkey UAE UK Ukraine
Decrease in staff turnover  2 2 55%
Decreased time‐to‐fill 2
Ease in attracting candidates  38% 42%
Higher job acceptance rate  60% 3
Increase in number of unsol. resumes  3
Increased employee engagement  3  
Recognition as an employer of choice  2  
None identified as yet, too early to tell  3  
46
Appendix A: Employer Brand Excellence Pathway 
47
© www.brettminchington.com
• Employer branding for business transformation
• Support of culture diversity across countries
• Dedicated employer branding department with representatives
living in countries outside headquarters
• Open lines of communication across borders
• Systems integration to support global talent attraction,
engagement and retention strategy
• Support of employer brand strategy at Executive level
• Integrating Employer Brand and EVP’s into company culture
• Alignment of policies, systems, processes with EVP’s
• Development and management of global careers site
• Employer brand metrics developed and reported on
• Employer branding across employee lifecycle
• Internal and external research to define EVP’s
• Distinctive assets defined and promoted
• Employer brand strategy developed
• Cross functional collaboration on employer brand strategy
• Training of line managers in employer brand management
• Company siloed with very little collaboration on employer
branding between departments
• Above the line EVP development
• Employer branding for recruitment
• Knowledge of employer branding limited to a few people
in organisation
• Lack of support for employer brand strategy at Executive level
• Technical skills focus
• Cost control v quality of hire/talent
• Recruitment disorganised, dysfunctional and highly operational
• Web 1.0 career site
• Absence of coordinated global talent attraction, engagement
and retention strategy
EMPLOYER BRAND EXCELLENCE PATHWAY
FOCUS
Appendix B: Employer Brand Excellence Framework 
49
Employer Brand Excellence FrameworkTM
Stakeh
olders
M
arke
tForces
Cust
om
ers
Prospective
Em
ployees
Corporate Brand
EBSP
EBEP
EVP
Employer Value Proposition
Employer Brand Employee PlatformTM
(EBEP)
Recruitment and induction
Compensation and benefits
Career development
Employee research
Reward and recognition
Communication systems
Work environment
Employer Brand Strategic PlatformTM
(EBSP)
Mission, vision, values
CSR
Leadership
Corporate reputation and culture
People management policies and practice
Performance management
Innovation
www.brettminchington.com
 
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FOR FURTHER DETAILS CLICK HERE> 
 
 
 
The world's leading resource on how to develop a world class careers website with practical guidance and case 
study examples of best practice. 
 
FOR FURTHER DETAILS CLICK HERE> 
51
 
 
 
 
 
 
‘'EMPLOYER BRAND LEADERSHIP ‐ A Global Perspective' (2010) 
The follow up book to Your Employer Brand Attract, Engage, Retain, ‘EMPLOYER BRAND LEADERSHIP ‐ A Global 
Perspective' defines a practical approach to building a world class employer brand from concept to design, to 
organisation wide integration, to measuring your return on investment. 
 
Sharing the best insights from the author’s Employer Brand Global Tour where he has shared best practice and 
trained thousands of leaders around the world, ‘EMPLOYER BRAND LEADERSHIP‐A Global Perspective' is a 
practical management resource for leaders at all levels and includes frameworks, models, tools, strategies and 
tips to assist you to lead your employer brand strategy. The book features previously unseen world's best practice 
employer branding global case studies from companies including Philips, IBM, Deloitte, UnitedHeath Group, BASF, 
Sodexo, Intuit, Australia Wine Research Institute and Vestas Wind Systems. The key learnings from these 
companies will ensure you focus your resources to achieve the best return on your employer brand investment.  
 
FOR FURTHER DETAILS CLICK HERE> 
 
 
 
 
‘Employer Brand Managers Handbook’ ‐ 2014 Edition  
Previously published in 2009, 2010, 2011, 2012, 2013 
The Annual, “Employer Brand Manager's Handbook” provides a wealth of knowledge, tools and tips shared with 
thousands of senior managers around the world during Brett Minchington's Employer Branding Global Tour to 
50+ cities in 28 countries since 2007. The publication is the world's leading management resource on how to 
develop, implement, measure and manage a world class employer strategic program. The publication contains 
practical exercises which can be conducted with your team  
 
FOR FURTHER DETAILS CLICK HERE> 
52
Certificate in
Employer Brand Leadership
About Employer Brand International
EBI provides research, advisory and thought
leadership in employer branding through
strategic consulting, conferences/training,
publications, research and global think-
tanks. EBI’s expert services are provided
through an international network of expert
employer brand Senior Associates. EBI’s
Global Advisory Board consists of leading
corporate professionals and academics
from around the world.
Why choose to study the Certificate in
Employer Brand Leadership?
	 • Study for an in demand leadership skill
	 • Case study approach to support
theoretical frameworks
	 • Real world application
	 • Flexible study options
	 • Supportive learning environment
	 • Access to the world’s most extensive
employer branding learning resources
	 • Alumni support
1. Since 2007 EBI has trained thousands
of managers in employer branding in
more than 50 cities in 28 countries.
2. Access to an employer branding global
community of 3500+ members.
3. Course is supported by world class
learning resources including books,
handbooks and global research reports.
4. The first course of its kind offered in
partnership with educational institutions,
business and the community.
5. Accredited by EBI
5QUICKFACTS
Enrol Today!
www.employerbrandinternational.com
WELCOME FROM THE
CHAIRMAN/CEO
Welcome to the Certificate in
Employer Brand Leadership
Course – a contemporary
leadership program for
managers around the world.
Since 2007, Employer Brand
International has conducted
training for thousands of
managers in employer branding
in more than 50 cities in
28 countries since 2007 including Australia, Belgium, Denmark,
France, Germany, Italy, Russia, UAE, UK, and the USA.
Employees are fast becoming central to the process of brand
building and their behavior can either reinforce a brand’s advertised
values or, if inconsistent with these values, undermine the credibility
of your messages. Employer branding is a whole of business
concept concerned with the attraction, engagement and retention
initiatives targeted at enhancing your company’s employer brand.
The contest amongst employers to attract and retain talented workers
takes place in a world where changes in the political, economic,
social and technological environments and concerns about a
company’s environmental footprint is driving widespread change in
employment patterns. Today, competition for the best employees
is as fierce as competition for customers and market share.
The course brings together a talented team of academics,
strategists and corporate leaders to create an inspiring learning
experience in the growing field of employer branding.
Our emphasis is on assisting you to develop leadership,
communication, problem solving and team building skills, which
will enable you to better understand and deal with the complex
issues of management in a changing business environment.
In selecting students we look for high quality people with the potential
to not only benefit but also contribute to the learning experience.
Whilst practical in orientation, your learning experience will include
networking with like minded professionals around the world to
support a solid theoretical grounding in employer brand leadership.
Organizations that can attract and retain the best minds by
leveraging a unique, relevant and distinctive employer brand
will have a competitive edge in the marketplace.
We look forward to welcoming you and wish
you the very best with your studies.
Brett Minchington
Chairman/CEO
Employer Brand International
PROGRAM STRUCTURE
CORE MODULE A
THE BUSINESS CASE FOR EMPLOYER BRANDING
Study Unit 1: The Fundamentals Of Employer Branding (EBLFU)
CORE MODULE B
BEST PRACTICE IN EMPLOYER BRANDING
Study Unit 2: Employer Brand Leadership Principles  Practices
(EBLPP)
Study Unit 3: Employer Brand Strategic Management (EBLSM)
Study Unit 4: Employer Branding Mapping  Competitor Analysis
(EBLCA)
Study Unit 5: Employer Brand Analytics  Reporting (EBLAR)
Study Unit 6: Contemporary Practices in Employer Branding  Social
Media (EBLSM)
Study Unit 7: Employee and Customer Experience (EBLCE)
CORE MODULE C
THE FUTURE FOR EMPLOYER BRANDING
Study Unit 8: Employer Branding Social Responsibility (EBLSR)
Study Unit 9: Future Trends in Employer Branding (EBLTD)
Study Unit 10: Employer Branding Case Study Analysis (EBLCS)
HOW TO APPLY
Apply online at
www.employerbrandinternational.com
or to enquire please email Andrea at:
andrea@employerbrandinternational.com
Please direct all course
enquiries to:
Ms Andrea Fielding
P +61 8 8443 4115
F +61 8 8443 4149
ALUMNI SUPPORT
The EBI Employer Branding Global Community is an important part of
the life and community of the School, as it forms an integral part of the
School’s business relationships.
The network is diverse, including students and graduates who work and
live locally, interstate and overseas.
With more than 3500 members, the EBGC supports members in
various ways:
• Fostering global networking opportunities
• Informing the business community of latest trends in employer branding
www.employerbrandinternational.com
 
 
 
© 2014 Employer Brand International 
All rights reserved.  
No part of this publication may be reproduced, 
distributed, or transmitted in any form or by any 
means, including photocopying, recording, or other 
electronic or mechanical methods, without the prior 
written permission of the publishers, except in the 
case of brief quotations embodied in critical reviews 
and certain other non commercial uses permitted 
by copyright law. For permission requests please 
write to EBI, Publications Department, Box 614, 
Torrensville SA 5031 Australia 
The information contained herein is of a general 
nature and is not intended to address the 
circumstances of any particular individual or entity. 
Although we endeavour to provide accurate and 
timely information, there can be no guarantee such 
information is accurate as of the date it is received 
or it will continue to be accurate in the future. No 
one should act on such information without 
appropriate professional advice after a thorough 
examination of the particular situation.  
 
53
www.employerbrandinternational.com

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