This document is a report from Employer Brand International (EBI) on their 2014 global employer branding trends study. Some key findings include:
- HR and marketing are most commonly responsible for employer branding efforts.
- Most companies plan to maintain or increase spending on employer branding in 2014.
- Developing a clear employer brand strategy and using social media are widely seen as important to achieving talent attraction goals.
- Attracting and retaining talent, improving employer perception, and increasing applicant quality are the top benefits companies report from employer branding.
15. 2.0: IMPLICATIONS FOR BUSINESS
The findings of this Employer Branding Global Trends Study have several implications for business.
We present 65 Questions for consideration by your organisation:
Strategy
1. Do we adopt a strategic approach to
employer branding and consider all
factors which impact on our employer
brand (see appendix B).
2. Have we identified the priority areas to
invest in our employer brand strategy
over the next two years?
3. Have we allocated sufficient resources to
effectively deliver our employer brand
strategy?
4. How integrated is our customer
engagement and employee engagement
initiatives?
5. Are we prepared to meet our next phase
of growth? How strong is our talent
pipeline to support this growth?
6. Can we source the expertise internally to
deliver our employer brand strategy or do
we need to partner with external experts?
How are we connected to these experts?
7. Do we have the right measures in place to
measure the effectiveness of our
employer brand strategy in the short,
medium and long term?
8. How will the political environment in the
regions we operate impact on our
employer brand strategy?
9. Are we developing strategies to tap into
the talent amongst the rising levels of
youth unemployment in many countries?
10. Have we defined our employer value
propositions (EVP’s)?
11. How effective are we in communicating
our EVP’s to our target audience(s)?
12. How are we managing social changes
which impact on our employer brand?
How effective are we in supporting our
employee’s need for a richer, fuller
lifestyle?
13. How are we perceived by our external
partners? Do we treat them any
differently to our employees?
14. How distinctive is our employer brand
and EVP’s? Have we identified our
distinctive assets?
15. How do we differentiate our employment
experience compared to our competitors?
16. How do we identify opportunities for
innovation?
17. How do we know we are attracting and
retaining the best latent?
18. How do we measure our corporate
reputation? Is it a reliable measure? How
does it impact our employer brand?
19. How engaged are the Executive team in
our employer brand strategy? Are they
assisting or hindering our progress?
20. How important is the support of our CEO
to effectively deliver our employer brand
strategy?
21. How integrated is our employer brand
across online and offline touchpoints?
22. How much do we know about the
employer brand strengths of our
competitors?
23. How prepared are we to meet the
challenges from market forces which will
impact on our business over the next
three years?
24. How well do we collaborate across
functions to implement our employer
brand strategy?
25. How will mergers or acquisitions impact
on our employer brand? How effective
are we in managing change and
integrating cultures?
26. How will the uncertainty of the global
economic environment impact on our
employer brand program? What are the
key initiatives we should focus on over
the next five years?
27. Is our employer brand strategy aligned
with our organisational objectives?
14
16.
28. Is our investment in employer branding
consistent with achieving our objectives?
29. What are the challenges we need to
address to ensure leaders in countries
where we operate engage in the effective
delivery of our employer brand strategy?
30. What are the key focus areas to ensure
we address the priorities of our people
policies, systems and processes which will
have most impact on our employer
brand?
31. What are we doing to communicate our
employer brand objectives to line
managers and how engaged are they in
supporting the strategy?
32. What are we doing to improve the
community we operate in?
33. What is the best team we can bring
together based on our objectives and
resources to deliver our employer brand
strategy to the highest standard?
34. What is the connection between our
corporate, consumer and employer brand
strategies? Are we optimising the
outcomes for each and investing
efficiently?
35. What is the optimal staffing model for our
company and how will contingent
workforce planning benefit our employer
brand?
36. What is the role of diversity in our
company and how is it impacting on our
employer brand?
37. What leadership skills, experiences and
capabilities do we need to effectively
deliver our employer brand strategy?
Talent Acquisition
38. Do we collect feedback from candidates
on their satisfaction with our recruitment
process?
39. Have we assessed our most effective
channels for recruiting talent? Are we
allocating sufficient resources to optimise
the quality of new hires?
40. How effective are we in developing our
existing talent? Have we identified the
skill and capability gaps?
41. How effective is our employer referral
program?
42. What are we doing to mobilize our
recruitment processes?
43. How effective are we in inducting new
hires? What are three initiatives we can
implement to enhance our employer
brand during the induction process?
Social media
44. How effective are we in using social
media to better understand the needs of
our target audience?
45. How effective is our social media content
strategy and how does it enhance our
employer brand?
46. How social is our company? Who are the
key social media influences in our
company?
47. Do our social media policies support or
hinder our ability to become a social
business?
Technology
48. How capable are our employees in using
mobile technology to support our
employee engagement initiatives?
49. How can we leverage mobile technology
to build a stronger employer brand?
50. How can we use technology to assist
internal teams and external vendor
collaborations to foster innovation and
growth?
51. How well do we communicate our EVP’s
on mobile devices?
52. How are we ensuring the privacy and
integrity of our employee and candidate
online data?
53. Do we provide employees with access to
modern technology and equipment to
enhance their workflow?
15
17.
Talent retention
54. Have we provided training for our
managers and senior leaders in how to
deliver an ‘on brand’ employment
experience for their teams? What should
we include in the training program to
maximise impact?
55. What is the most effective way to ensure
all employees understand what behaviors
are reflective of our brand promise?
56. How can we align rewards and incentives
to reduce the focus on the salary package
as the key driver of why people join or
leave our organisation?
57. How do we consider and adapt to the
changing needs of employees as they
transition through the employee lifecycle
from hire to retire?
58. How effective are we at managing
employee engagement across the
company? How do we make leaders
accountable for engagement in their
teams?
59. How effective are we in rewarding talent
in an environment of low wage growth?
60. How effective are we in managing the
diversity of generations in the workplace?
61. How effective does communication flow
throughout our company?
62. What are the benefits to our employer
brand in offering employees the
opportunity to work virtually?
63. What are we doing to empower
employees to take charge of their career
and personal development? What are we
doing to support the development of our
employees?
64. What are we doing to support a family
friendly workplace?
65. Can we realistically offer job security to
our employees and what are we doing to
ensure our talented employees have a
future with us?
16
26.
Table 2: Inside the regional data ‐ Investment plans for employer branding
Top response ‐ the % represents the highest response
Asia Australia Europe (other) New Zealand Scandinavia Spain Canada/USA
An increase in the amount invested 46% 46% 59% 44%
Approximately unchanged investment 37% 53% 45%
Need to justify investment
Unsure
A decrease in the amount invested
Belarus India Poland Romania Russia South Africa South America
An increase in the amount invested 48% 33% 31% 45%
Approximately unchanged investment 41% 44%
Need to justify investment 44%
Unsure
A decrease in the amount invested
Turkey UAE UK Ukraine
An increase in the amount invested 45% 38%
Approximately unchanged investment 36% 37%
Need to justify investment
Unsure
A decrease in the amount invested
25
28.
Table 3: Inside the regional data ‐ Status of employer brand strategy
Top response ‐ the % represents the highest response
Asia Australia Europe (other) New Zealand Scandinavia Spain Canada/USA
Yes, we have a clear strategy
Yes, but it can be further developed 41% 48% 41% 53%
No, but we are working on it 32% 35% 42%
No, we have not developed a strategy
I don't know
Belarus India Poland Romania Russia South Africa South America
Yes, we have a clear strategy
Yes, but it can be further developed 46%
No, but we are working on it 39% 33% 31% 39% 47% 56%
No, we have not developed a strategy
I don't know
Turkey UAE UK Ukraine
Yes, we have a clear strategy
Yes, but it can be further developed
No, but we are working on it 40% 38% 29% 45%
No, we have not developed a strategy
I don't know
27
30. Table 4: Inside the regional data ‐ Which activities are you currently undertaking to enhance your employer brand?
Top 3 responses ‐ the % represents the highest response
Asia Australia Europe (other) New Zealand Scandinavia Spain Canada/USA
Career website development 59% 2 2 76% 2 2
Defining employer value proposition(s) 3 3
Employee referral program 3 3
Recruitment ad./employer marketing 2 3 2 3
Social media 62% 67% 2 75% 55% 71%
Alumni programs 3
Belarus India Poland Romania Russia South Africa South America
Career website development 2 59% 2
Defining employer value proposition(s) 44%
Developing employer brand strategy 3
Employer brand positioning 2
Employee referral program 3
Induction program 67% 3 64% 2
Leadership development program 3
Recruitment ad./employer marketing 83% 2 69%
Recruitment branding 2
Social media 56% 3 3
FG with employees to define EB 3 2
Turkey UAE UK Ukraine
Career website development 2 63% 2
Applicant tracking system 3
Induction program 55%
Recruitment ad./employer marketing 62% 3 2
Social media 3 2 67%
FG with employees to define EB 3
29
32. Table 5: Inside the regional data ‐ Achieving employer branding objectives
Top response (rating out of 7) ‐ the % represents the highest response
Asia Australia Europe (other) New Zealand Scandinavia Spain Canada/USA
Having a clearly defined strategy 6.06 5.76 6.07 5.93
CEO engagement
Senior management engagement 6.32 6.09 6.13
Belarus India Poland Romania Russia South Africa South America
Having a clearly defined strategy 6.23 5.82 6.78
Senior management engagement 5.90 6.63
Communications planning 6.56 6.49
Turkey UAE UK Ukraine
Having a clearly defined strategy 6.37
CEO engagement 6.50
Senior management engagement 6.09
Defining our EVP 6.13
31
36.
Table 7: Inside the regional data ‐ Challenges in managing the employer brand program
Top response (rating out of 7) ‐ the % represents the highest response
Asia Australia Europe (other) New Zealand Scandinavia Spain Canada/USA
Being creative and innovative to
distinguish our employment offering
5.17
Senior leadership engagement 4.70 4.38
Obtaining an adequate budget 4.99 4.71 4.91
Communicating key employer brand
messages to potential recruits
5.32
Belarus India Poland Romania Russia South Africa South America
Being creative and innovative to
distinguish our employment offering
4.48
Senior leadership engagement 5.38
Obtaining an adequate budget 5.09 5.89 5.33
Communicating key employer brand
messages to potential recruits
5.13
Co‐oordinating employer brand
messages across different departments
5.45
Turkey UAE UK Ukraine
Being creative and innovative to
distinguish our employment offering
4.90
Obtaining an adequate budget 5.40
Co‐oordinating employer brand
messages across different departments
5.25 5.07
35
38.
Table 8: Inside the regional data ‐ What is important to people?
Top 3 responses ‐ the % represents the highest response
Asia Australia Europe (other) New Zealand Scandinavia Spain Canada/USA
It is important to me that my friends know
the company I work for
3
My friends’ perception of the company I
work for is important
2 3
It is important to me that my family knows
the company I work for
My family's perception of the company I
work for is important
2 3 3 3 2
It is important that other people want to
work for my employer
46% 2 3 2 2 63% 53%
Other people’s perception of the company
that I work for is important to me.
3 46% 43% 47% 47% 2
Belarus India Poland Romania Russia South Africa South America
It is important to me that my friends know
the company I work for
3 2
My friends’ perception of the company I
work for is important
3 3 3 2 3
It is important to me that my family knows
the company I work for
My family's perception of the company I
work for is important
2 3
It is important that other people want to
work for my employer
75% 67% 69% 67% 75% 67% 60%
Other people’s perception of the company
that I work for is important to me.
2 2 2 3 2
37
39.
Turkey UAE UK Ukraine
It is important to me that my friends know
the company I work for
3
My friends’ perception of the company I
work for is important
2
It is important to me that my family knows
the company I work for
My family's perception of the company I
work for is important
3 2 3
It is important that other people want to
work for my employer
72% 48% 72%
Other people’s perception of the company
that I work for is important to me.
2 68% 3 2
38
41.
Table 9: Inside the regional data ‐ Metrics used to measure return on investment (ROI) of the employer brand strategy
Top 3 responses ‐ the % represents the highest response
Asia Australia Europe (other) New Zealand Scandinavia Spain Canada/USA
Cost per hire 3
Employee engagement 37% 3 2 41% 53% 2 48%
Employee referral rate of new hires 3
Number of applicants 2
Ranking in best employer awards 2 3 46%
Retention rate 2 39% 3 2 3 2
Quality of hire 46% 3
Belarus India Poland Romania Russia South Africa South America
Cost per hire 2 3 2
Employee engagement 2 3 2 2
Employee referral rate of new hires 3 3 3
Number of applicants 46% 3
Ranking in best employer awards 64%
Retention rate 52% 3 48%
Quality of hire 2 49%
None, we haven't defined our metrics as yet 2 44% 52%
Turkey UAE UK Ukraine
Cost per hire 3 53%
Employee engagement 68% 37% 2
Number of applicants 2
Ranking in best employer awards 45%
Retention rate 3
Quality of hire 3 3 2
None, we haven't defined our metrics as yet 2
40
43.
Table 10: Inside the regional data ‐ Communicating the employer brand in 2014
Top 3 responses ‐ the % represents the highest response
Asia Australia Europe (other) New Zealand Scandinavia Spain Canada/USA
Career fairs 3
Career website 59% 2 78% 2 2 76%
Employee referral program 3
Internal newsletters (e.g. staff e‐news) 2
Online job boards 3
Social media 3 65% 2 70% 72% 57% 2
Training & development programs 3 3 3
Company brochures 2
Belarus India Poland Romania Russia South Africa South America
Career fairs 59% 3
Career website 78% 69% 60% 2 67%
Employee referral program 3 3 3 3
Induction process 2
Internal newsletters (e.g. staff e‐news) 2
Social media 2 2
Training & development programs 3 2 2 74%
On campus activities 71%
Company brochures 3
Turkey UAE UK Ukraine
Career website 70% 62% 80% 70%
Company events e.g. AGM, product
launches
Employee referral program 3
Online job boards 3 2
Social media 3 2 2 3
Training & development programs 2
42
45.
Table 11: Inside the regional data – Most effective employer branding initiatives
Top 3 responses ‐ the % represents the highest response
Asia Australia Europe (other) New Zealand Scandinavia Spain Canada/USA
Effective leadership development program 2
Career website development 18% 3 2 3
Defining our employer value propositions 2 3
Our ranking in Best Places to Work survey 16%
Social media participation 3 2 2 22%
Talent development strategy 2 30% 3
None identified as yet, too early to tell 3 16% 17% 38% 3 2
Belarus India Poland Romania Russia South Africa South America
Effective leadership development program 3 2 2
Defining our employer value propositions 2 2 3
Employee referral program 2 3 3
Increased communications b/t int. depts. 3 3 2
Social media participation 22%
Talent development strategy 33% 25%
I don't know 2
None identified as yet, too early to tell 30% 23% 20% 41% 3
Turkey UAE UK Ukraine
Career website development 2
Defining our employer value propositions 2 18%
Employee referral program 3
Increased communications b/t int. depts. 2
Our ranking in Best Places to Work survey 2
Social media participation 20% 3
Talent development strategy 3 38%
I don't know
None identified as yet, too early to tell 2 38%
44
47.
Table 12: Inside the regional data ‐ Main benefits of employer branding
Top 3 responses ‐ the % represents the highest response
Asia Australia Europe (other) New Zealand Scandinavia Spain Canada/USA
Decrease in staff turnover 3
Ease in attracting candidates 36% 36% 43% 3 33% 3 34
Higher job acceptance rate 3 3
Increased employee engagement 2 2 2 47%
Recognition as an employer of choice 3 2 2
Reduced recruitment costs 2
None identified as yet, too early to tell 35% 28%
Setting a standard & framework for all
HR activity
2
Belarus India Poland Romania Russia South Africa South America
Decrease in staff turnover 2
Decreased time‐to‐fill 52% 33%
Ease in attracting candidates 2 2 37% 3 30%
Higher job acceptance rate 3
Increase in number of unsol. resumes 2 44%
Increased employee engagement 3 62% 33% 2 3 2
Recognition as an employer of choice 3 3
None identified as yet, too early to tell 3 2
Turkey UAE UK Ukraine
Decrease in staff turnover 2 2 55%
Decreased time‐to‐fill 2
Ease in attracting candidates 38% 42%
Higher job acceptance rate 60% 3
Increase in number of unsol. resumes 3
Increased employee engagement 3
Recognition as an employer of choice 2
None identified as yet, too early to tell 3
46
51. Employer Brand Excellence FrameworkTM
Stakeh
olders
M
arke
tForces
Cust
om
ers
Prospective
Em
ployees
Corporate Brand
EBSP
EBEP
EVP
Employer Value Proposition
Employer Brand Employee PlatformTM
(EBEP)
Recruitment and induction
Compensation and benefits
Career development
Employee research
Reward and recognition
Communication systems
Work environment
Employer Brand Strategic PlatformTM
(EBSP)
Mission, vision, values
CSR
Leadership
Corporate reputation and culture
People management policies and practice
Performance management
Innovation
www.brettminchington.com
54. Certificate in
Employer Brand Leadership
About Employer Brand International
EBI provides research, advisory and thought
leadership in employer branding through
strategic consulting, conferences/training,
publications, research and global think-
tanks. EBI’s expert services are provided
through an international network of expert
employer brand Senior Associates. EBI’s
Global Advisory Board consists of leading
corporate professionals and academics
from around the world.
Why choose to study the Certificate in
Employer Brand Leadership?
• Study for an in demand leadership skill
• Case study approach to support
theoretical frameworks
• Real world application
• Flexible study options
• Supportive learning environment
• Access to the world’s most extensive
employer branding learning resources
• Alumni support
1. Since 2007 EBI has trained thousands
of managers in employer branding in
more than 50 cities in 28 countries.
2. Access to an employer branding global
community of 3500+ members.
3. Course is supported by world class
learning resources including books,
handbooks and global research reports.
4. The first course of its kind offered in
partnership with educational institutions,
business and the community.
5. Accredited by EBI
5QUICKFACTS
Enrol Today!
www.employerbrandinternational.com
55. WELCOME FROM THE
CHAIRMAN/CEO
Welcome to the Certificate in
Employer Brand Leadership
Course – a contemporary
leadership program for
managers around the world.
Since 2007, Employer Brand
International has conducted
training for thousands of
managers in employer branding
in more than 50 cities in
28 countries since 2007 including Australia, Belgium, Denmark,
France, Germany, Italy, Russia, UAE, UK, and the USA.
Employees are fast becoming central to the process of brand
building and their behavior can either reinforce a brand’s advertised
values or, if inconsistent with these values, undermine the credibility
of your messages. Employer branding is a whole of business
concept concerned with the attraction, engagement and retention
initiatives targeted at enhancing your company’s employer brand.
The contest amongst employers to attract and retain talented workers
takes place in a world where changes in the political, economic,
social and technological environments and concerns about a
company’s environmental footprint is driving widespread change in
employment patterns. Today, competition for the best employees
is as fierce as competition for customers and market share.
The course brings together a talented team of academics,
strategists and corporate leaders to create an inspiring learning
experience in the growing field of employer branding.
Our emphasis is on assisting you to develop leadership,
communication, problem solving and team building skills, which
will enable you to better understand and deal with the complex
issues of management in a changing business environment.
In selecting students we look for high quality people with the potential
to not only benefit but also contribute to the learning experience.
Whilst practical in orientation, your learning experience will include
networking with like minded professionals around the world to
support a solid theoretical grounding in employer brand leadership.
Organizations that can attract and retain the best minds by
leveraging a unique, relevant and distinctive employer brand
will have a competitive edge in the marketplace.
We look forward to welcoming you and wish
you the very best with your studies.
Brett Minchington
Chairman/CEO
Employer Brand International
PROGRAM STRUCTURE
CORE MODULE A
THE BUSINESS CASE FOR EMPLOYER BRANDING
Study Unit 1: The Fundamentals Of Employer Branding (EBLFU)
CORE MODULE B
BEST PRACTICE IN EMPLOYER BRANDING
Study Unit 2: Employer Brand Leadership Principles Practices
(EBLPP)
Study Unit 3: Employer Brand Strategic Management (EBLSM)
Study Unit 4: Employer Branding Mapping Competitor Analysis
(EBLCA)
Study Unit 5: Employer Brand Analytics Reporting (EBLAR)
Study Unit 6: Contemporary Practices in Employer Branding Social
Media (EBLSM)
Study Unit 7: Employee and Customer Experience (EBLCE)
CORE MODULE C
THE FUTURE FOR EMPLOYER BRANDING
Study Unit 8: Employer Branding Social Responsibility (EBLSR)
Study Unit 9: Future Trends in Employer Branding (EBLTD)
Study Unit 10: Employer Branding Case Study Analysis (EBLCS)
HOW TO APPLY
Apply online at
www.employerbrandinternational.com
or to enquire please email Andrea at:
andrea@employerbrandinternational.com
Please direct all course
enquiries to:
Ms Andrea Fielding
P +61 8 8443 4115
F +61 8 8443 4149
ALUMNI SUPPORT
The EBI Employer Branding Global Community is an important part of
the life and community of the School, as it forms an integral part of the
School’s business relationships.
The network is diverse, including students and graduates who work and
live locally, interstate and overseas.
With more than 3500 members, the EBGC supports members in
various ways:
• Fostering global networking opportunities
• Informing the business community of latest trends in employer branding
www.employerbrandinternational.com