Manufacturing Dilemma            by      Steven B. Shook
Manufacturing Dilemma            Page 2O Management informed me that the    product was “New”. Sold as “NEW”O   VERY well ...
Manufacturing Dilemma        Page 3O I worked for the Company approximately 7  years before I was informed by a  Customer ...
Manufacturing Dilemma           Page 4   Internal dilemma for         departing        Internal dilemma for stayingO Keep ...
Manufacturing Dilemma        Page 5   Rationalizing of Unethical Behavior                  Justify                        ...
Manufacturing Dilemma        Page 6
Manufacturing Dilemma        Page 7                     Views of Ethics Explained1       Individualism: Does decision or b...
Manufacturing Dilemma         Page 8                        LinksJeffrey Seglin: Associate Professor at Harvard University...
Manufacturing Dilemma       ConclusionO The Company and I parted ways  December 2010.O Many other Unethical situations  di...
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Manufacturing dilemma

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  • Rationalization of Unethical Behavior is directly related to Maslow’s Theory of Human Needs. Self-Actualization, Esteem Needs, Social Needs, Safety Needs, and Physiological Needs.
  • Manufacturing dilemma

    1. 1. Manufacturing Dilemma by Steven B. Shook
    2. 2. Manufacturing Dilemma Page 2O Management informed me that the product was “New”. Sold as “NEW”O VERY well Established CompanyO Occurred for many years before I arrivedO I was informed by a customer that the product I sold them was NOT “New”O Informed Management immediately and they replaced the product with something New.
    3. 3. Manufacturing Dilemma Page 3O I worked for the Company approximately 7 years before I was informed by a Customer that they product I had been selling as new, was remanufactured.O I worked for the Company another year before we parted waysO Very difficult environment for meO I was very careful not to sell the product as “New”
    4. 4. Manufacturing Dilemma Page 4 Internal dilemma for departing Internal dilemma for stayingO Keep quiet: Keep O Morally very difficult my job O Misrepresentation toO Need job to provide the customer for family O Poor for return businessO Sold as “new” O Opens Civil Suits before (legality?)O Warranty is the same
    5. 5. Manufacturing Dilemma Page 5 Rationalizing of Unethical Behavior Justify Self- Need for Income CONFUSION Preservation Security
    6. 6. Manufacturing Dilemma Page 6
    7. 7. Manufacturing Dilemma Page 7 Views of Ethics Explained1 Individualism: Does decision or behavior promote one’s self-interest 2 Utilitarian: Does decision or behavior do the greatest good for the most people 3 Justice: Does decision and behavior show fairness and impartiality4 Moral Rights: Does decision or behavior maintain fundamental rights of all humans
    8. 8. Manufacturing Dilemma Page 8 LinksJeffrey Seglin: Associate Professor at Harvard University. Heis a Lecturer and Director of Communication Program atHarvard Kennedy School. http://youtu.be/H7eAB6u2HqsDr. Bruce Weinstein: Also known as “The Ethics Guy”.He is the Creator and Host of 60 Seconds Ethics. Alsothe Author of the recent book “Ethical Intelligence: FivePrinciples for Untangling Your Toughest Problems at Workand Beyond”. (New World Library, 2011).http://youtu.be/85HgXXjyw2Q
    9. 9. Manufacturing Dilemma ConclusionO The Company and I parted ways December 2010.O Many other Unethical situations discovered not related to my direct position.O This has lead to many other competitors in the area. Originally only 2 in the area.O More sense of self-esteem and purpose for myself. Returned to finish my Education.

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