IA summit Ben Reason

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IA summit Ben Reason

  1. 1. IA SummitWhat isCross-channel?23rd March 2012
  2. 2. Ubiquitous computing
  3. 3. Web & call centre
  4. 4. Patients & agents
  5. 5. kids, parents, teachers,nurses, social workers,volunteers...
  6. 6. offline
  7. 7. Thank you:www.livework.co.ukben@livework.co.uk

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