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” One of the things The 2016 Mobile Growth Handbook

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” One of the things you overlook is that the app is in your users pocket or hands.
That it’s a communication channel & you have an opportunity to talk to your
users. Especially in the early days when 100 or 1000 users are using your app,
you should allow for users to talk to you & vice versa. That’s your easiest way to
build a community, its not going to happen on Twitter and Facebook, users are
too lazy to switch channels. But when they are in the app, make it easy for them
to talk to you. At the beginning, their community is YOU, bootstrap your
community and as you grow expand your strategy. Talk to your users before
they land in the app store with a bad review.”
Robi Ganguly, Apptentive
TIP 23: Talk to Users Within the App

Published in: Mobile
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