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Atomizer - Microcontent and the Future of IA

  1. @bramwessel
 @factorfirm/ factorfirm.com
  2. @bramwessel*|*@factorfirm*|*factorfirm.com ???
  3. @bramwessel*|*@factorfirm*|*factorfirm.com
  4. @bramwessel*|*@factorfirm*|*factorfirm.com More and more experiences involve multiple contexts.
  5. @bramwessel*|*@factorfirm*|*factorfirm.com “Context is an agent’s understanding of the relationships between the elements of the agent’s environment.” 
 -Andrew Hinton, 
 Understanding Context
  6. @bramwessel*|*@factorfirm*|*factorfirm.com
  7. @bramwessel*|*@factorfirm*|*factorfirm.com Proliferation of contexts 
 is an inexorable trend.
  8. @bramwessel*|*@factorfirm*|*factorfirm.com In/the/US/64%/of/people/own/a/ smartphone. pewinternet.org/2015/04/01/introduction>20/
  9. @bramwessel*|*@factorfirm*|*factorfirm.com People/spend/more/time/online/
 with/mobile/devices/than/PC’s./ 84%/use/a/smartphone/or/tablet/to/multitask. nielsen.com/us/en/insights/reports/2014/the>us>digital>consumer>report.html
  10. @bramwessel*|*@factorfirm*|*factorfirm.com There/are/now/more/devices/than/ people/on/this/planet!
  11. @bramwessel*|*@factorfirm*|*factorfirm.com Topology/of/Awesome! f
  12. @bramwessel*|*@factorfirm*|*factorfirm.com The problem with the
 “Omni-Channel” model…
  13. @bramwessel*|*@factorfirm*|*factorfirm.com
  14. @bramwessel*|*@factorfirm*|*factorfirm.com “Today, I think I’ll engage with one of the many channels my favorite brand offers,” — said no one, ever.
  15. @bramwessel*|*@factorfirm*|*factorfirm.com Immediate, fragmented, and continuous.
 The challenge of proliferating contexts…
  16. @bramwessel*|*@factorfirm*|*factorfirm.comdonttextdrive.com
  17. @bramwessel*|*@factorfirm*|*factorfirm.com Content organizations are 
 at a point of consequence…
  18. @bramwessel*|*@factorfirm*|*factorfirm.com
  19. @bramwessel*|*@factorfirm*|*factorfirm.com
  20. @bramwessel*|*@factorfirm*|*factorfirm.com The Atomization of Content
  21. @bramwessel*|*@factorfirm*|*factorfirm.com
  22. @bramwessel*|*@factorfirm*|*factorfirm.com
  23. @bramwessel*|*@factorfirm*|*factorfirm.com
  24. @bramwessel*|*@factorfirm*|*factorfirm.com How is micro content different from content as we know it, 
 or just plain old data?
  25. @bramwessel*|*@factorfirm*|*factorfirm.com
  26. @bramwessel*|*@factorfirm*|*factorfirm.com Blob Blob Blob Blob Metadata: a few terms
  27. @bramwessel*|*@factorfirm*|*factorfirm.com Compound Content Element Chunk Chunk Chunk Chunk ChunkChunk Chunk Chunk Chunk
  28. @bramwessel*|*@factorfirm*|*factorfirm.com Chunk Metadata set: a shit-ton of terms Metadata set: a shit-ton of terms Metadata set: a shit-ton of terms Metadata set: a shit-ton of terms
  29. @bramwessel*|*@factorfirm*|*factorfirm.com
  30. @bramwessel*|*@factorfirm*|*factorfirm.com
  31. @bramwessel*|*@factorfirm*|*factorfirm.com
  32. @bramwessel*|*@factorfirm*|*factorfirm.com Microcontent Chunk Chunk Chunk Chunk ChunkChunk Chunk Chunk Chunk Chunk Metadata set: a shit-ton of terms Metadata set: a shit-ton of terms Metadata set: a shit-ton of terms Metadata set: a shit-ton of terms
  33. @bramwessel*|*@factorfirm*|*factorfirm.com Simple objects, 
 Massive complexity.
  34. @bramwessel*|*@factorfirm*|*factorfirm.com
  35. @bramwessel*|*@factorfirm*|*factorfirm.com
  36. @bramwessel*|*@factorfirm*|*factorfirm.cominformationweek.com/big>data>analytics/catalina>marketing>aims>for>the>cutting>edge>of>big>data
  37. @bramwessel*|*@factorfirm*|*factorfirm.com Compound Content Element Chunk Chunk Chunk Chunk ChunkChunk Chunk Chunk Chunk Chunk Metadata set: a shit-ton of terms Metadata set: a shit-ton of terms Metadata set: a shit-ton of terms Metadata set: a shit-ton of terms
  38. @bramwessel*|*@factorfirm*|*factorfirm.com Coupons — 
 ubiquitous microcontent.
  39. @bramwessel*|*@factorfirm*|*factorfirm.com Marketing Copy Image Value and Qualifier Copy Legal Copy Retailer Brand
  40. @bramwessel*|*@factorfirm*|*factorfirm.com Marketing Copy Image Value and Qualifier Copy Legal Copy Retailer Brand
  41. @bramwessel*|*@factorfirm*|*factorfirm.com Marketing Copy Image Value and Qualifier Copy Legal Copy Retailer Brand = $
  42. @bramwessel*|*@factorfirm*|*factorfirm.com Transaction 
 Augmentation 
 As A Service
  43. @bramwessel*|*@factorfirm*|*factorfirm.com •What items are being purchased? •Where are they being purchased? •What partners of the coupon provider are involved in the transaction? •Are there offers or campaigns related to any of the items being purchased?
  44. @bramwessel*|*@factorfirm*|*factorfirm.com •What items are being purchased? •Where are they being purchased? •What partners of the coupon provider are involved in the transaction? •Are there offers or campaigns related to any of the items being purchased?
  45. @bramwessel*|*@factorfirm*|*factorfirm.com •What items are being purchased? •Where are they being purchased? •What partners of the coupon provider are involved in the transaction? •Are there offers or campaigns related to any of the items being purchased? Marketing Copy Image Value and Qualifier Copy Legal Copy Retailer Brand
  46. @bramwessel*|*@factorfirm*|*factorfirm.com Coupons 
 and Contexts
  47. @bramwessel*|*@factorfirm*|*factorfirm.com Distribution: Customer Acquisition Customer Retention Average Order Value
  48. @bramwessel*|*@factorfirm*|*factorfirm.com Redemption
  49. @bramwessel*|*@factorfirm*|*factorfirm.com So… 
 How does this work in real life?
  50. @bramwessel*|*@factorfirm*|*factorfirm.com Meet/Andrea
  51. @bramwessel*|*@factorfirm*|*factorfirm.com Andrea/shops/at…
  52. @bramwessel*|*@factorfirm*|*factorfirm.com …and/at…
  53. @bramwessel*|*@factorfirm*|*factorfirm.com Andrea/clips/coupons…
  54. @bramwessel*|*@factorfirm*|*factorfirm.com Andrea/uses…
  55. @bramwessel*|*@factorfirm*|*factorfirm.com A/typical/transaction…
  56. @bramwessel*|*@factorfirm*|*factorfirm.com A/typical/transaction…
  57. @bramwessel*|*@factorfirm*|*factorfirm.com A/typical/transaction…
  58. @bramwessel*|*@factorfirm*|*factorfirm.com A/typical/transaction…
  59. @bramwessel*|*@factorfirm*|*factorfirm.com A/typical/transaction…
  60. @bramwessel*|*@factorfirm*|*factorfirm.com Step 1: Distribution
 Step 2: Redemption
 Step 3: Profit!
  61. @bramwessel*|*@factorfirm*|*factorfirm.com Contemporary Disruptions
  62. @bramwessel*|*@factorfirm*|*factorfirm.com
  63. @bramwessel*|*@factorfirm*|*factorfirm.com
  64. @bramwessel*|*@factorfirm*|*factorfirm.com A/typical/transaction…
  65. @bramwessel*|*@factorfirm*|*factorfirm.com A/typical/transaction…disrupted.
  66. @bramwessel*|*@factorfirm*|*factorfirm.com Digital Coupons
  67. @bramwessel*|*@factorfirm*|*factorfirm.com
  68. @bramwessel*|*@factorfirm*|*factorfirm.com A/typical/transaction…disrupted.
  69. @bramwessel*|*@factorfirm*|*factorfirm.com A/typical/transaction…disrupted.
  70. @bramwessel*|*@factorfirm*|*factorfirm.com Marketing Copy Image Value and Qualifier Copy Legal Copy Retailer Brand
  71. @bramwessel*|*@factorfirm*|*factorfirm.com Marketing Copy Image Value and Qualifier Copy Legal Copy Retailer Brand
  72. @bramwessel*|*@factorfirm*|*factorfirm.com
  73. @bramwessel*|*@factorfirm*|*factorfirm.com Marketing Copy Image Value and Qualifier Copy Legal Copy Retailer Brand
  74. @bramwessel*|*@factorfirm*|*factorfirm.com Marketing Copy Image Value and Qualifier Copy Legal Copy Retailer Brand ?
  75. @bramwessel*|*@factorfirm*|*factorfirm.com ?
  76. @bramwessel*|*@factorfirm*|*factorfirm.com ? ? ? ? ?
  77. @bramwessel*|*@factorfirm*|*factorfirm.com Modeling 
 a new coupon experience 
 in the near future
  78. @bramwessel*|*@factorfirm*|*factorfirm.com Remember/Andrea?
  79. @bramwessel*|*@factorfirm*|*factorfirm.com Andrea,/18N36/months/from/now… Can we show you the quickest route for today’s list items at Fred Meyer?
 
 Accepting will allow Fred Meyer to share information with Grocery IQ. Accept
  80. @bramwessel*|*@factorfirm*|*factorfirm.com Are you at Fred Meyer at 130th and Lake City Way?
 Yes Can we show you the quickest route for today’s list items at Fred Meyer?
 
 Accepting will allow Fred Meyer to share information with Grocery IQ. Accept
  81. @bramwessel*|*@factorfirm*|*factorfirm.com
  82. @bramwessel*|*@factorfirm*|*factorfirm.com
  83. @bramwessel*|*@factorfirm*|*factorfirm.com
  84. @bramwessel*|*@factorfirm*|*factorfirm.com
  85. @bramwessel*|*@factorfirm*|*factorfirm.com
  86. @bramwessel*|*@factorfirm*|*factorfirm.com
  87. @bramwessel*|*@factorfirm*|*factorfirm.com Implications
 for Enterprise
 Content Management
  88. @bramwessel*|*@factorfirm*|*factorfirm.com ? ? ? ?
  89. @bramwessel*|*@factorfirm*|*factorfirm.com Compound Content Element Chunk Chunk Chunk Chunk ChunkChunk Chunk Chunk Chunk Chunk Metadata set: a shit-ton of terms Metadata set: a shit-ton of terms Metadata set: a shit-ton of terms Metadata set: a shit-ton of terms
  90. @bramwessel*|*@factorfirm*|*factorfirm.com Marketing Copy Image Value and Qualifier Copy Legal Copy Retailer Brand
  91. @bramwessel*|*@factorfirm*|*factorfirm.com Marketing Copy Image Value and Qualifier Copy Legal Copy Retailer Brand
  92. @bramwessel*|*@factorfirm*|*factorfirm.com Marketing Copy Image Value and Qualifier Copy
  93. @bramwessel*|*@factorfirm*|*factorfirm.com The Coupon as a distributed 
 microcontent experience.
  94. @bramwessel*|*@factorfirm*|*factorfirm.com Implications
 for Enterprise
 Information Architecture
  95. @bramwessel*|*@factorfirm*|*factorfirm.com ? ? ? ? Acquisition?/ Retention?/ AOV?/ Other?
  96. @bramwessel*|*@factorfirm*|*factorfirm.com
  97. @bramwessel*|*@factorfirm*|*factorfirm.com Campaigns a shit-ton of terms Offers in Market a shit-ton of terms Retailers a shit-ton of terms Locations a shit-ton of terms Floor Plans a shit-ton of terms Stock a shit-ton of terms Apps a few terms, at least Payment Systems a few terms, at least Loyalty Programs a shit-ton of terms Transaction Histories a big taxonomy with a shit-ton of data Brands
 a shit-ton of terms Sub-Brands
 a shit-ton of terms Products
 a shit-ton of terms SKU#’s
 a shit-ton of terms UPC#’s
 a shit-ton of terms Competitors
 a shit-ton of terms
  98. @bramwessel*|*@factorfirm*|*factorfirm.com
  99. @bramwessel*|*@factorfirm*|*factorfirm.com
  100. @bramwessel*|*@factorfirm*|*factorfirm.com Modeling Behind the Scenes
  101. @bramwessel*|*@factorfirm*|*factorfirm.com Microcontent As A Service
  102. @bramwessel*|*@factorfirm*|*factorfirm.com Retailers a shit-ton of terms Locations a shit-ton of terms Floor Plans a shit-ton of terms Stock a shit-ton of terms Loyalty Programs a shit-ton of terms Microcontent As A Service
  103. @bramwessel*|*@factorfirm*|*factorfirm.com Can Current Techniques (and systems) Handle Microcontent as a Service?
  104. @bramwessel*|*@factorfirm*|*factorfirm.commartinfowler.com/articles/microservices.html
  105. @bramwessel*|*@factorfirm*|*factorfirm.com Agile
 +/ IA
 =
  106. @bramwessel*|*@factorfirm*|*factorfirm.com “A content-driven API stores data in a central place where other services can access and use it.” - Sarah Wachter- Boettcher
  107. @bramwessel*|*@factorfirm*|*factorfirm.com 1. An Evolution 
 from Monolithic 
 to Decentralized
  108. @bramwessel*|*@factorfirm*|*factorfirm.com 2. Business-Driven
  109. @bramwessel*|*@factorfirm*|*factorfirm.com 3. Smart Endpoints 
 and 
 Dumb Pipes
  110. @bramwessel*|*@factorfirm*|*factorfirm.com 4. Services, 
 not 
 Projects
  111. @bramwessel*|*@factorfirm*|*factorfirm.com 5. Decentralized 
 Governance
  112. @bramwessel*|*@factorfirm*|*factorfirm.com Let’s not get too crazy…
  113. @bramwessel*|*@factorfirm*|*factorfirm.com What is an Enterprise 
 Information Model?
  114. @bramwessel*|*@factorfirm*|*factorfirm.com Enterprise 
 Information Models:
 Tying it all back together.

  115. @bramwessel*|*@factorfirm*|*factorfirm.com It’s not about an ontology for context; it’s about building contextual ontologies
  116. THANK/YOU! @bramwessel
 @factorfirm/ factorfirm.com
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