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Product Managers, Teams and their secrets
Product Talks Brisbane
July 2019 #ProductTalks
Welcome to Product Talks
2
#ProductTalks
Thanks to our host & sponsor!
3
Leading The Product 2019
4
EARLY BIRD Tickets
on sale on www.leadingtheproduct.com
Today’s Speaker
5
Harmeet Saini
Product Manager, Insurance Subsidiaries
Credit Union Australia (CUA)
Today in Brisbane.. 19 events on business, customer & innovation….
Lord Mayor’s Innovation lecture, State of Origin, World...
Me..
I am a Product Manager (Pragmatically Sarcastic Optimist)
 Product Management roles (12+ Years)  Product Management...
Lets talk about Product
Managers
Brisbane Product Meetup; August 2019
What is a Product?
- A combination of goods and services
- Satisfies a need of the specific market
- Is deliberately creat...
So…What is Product Management?
Wikipedia Says:
Simple version:
“Product Management is the process of conceiving, planning,...
Product Management’s purpose is to create…
and what does a Product manager do?
Identify unsolved customer
problems
To create Customer
experiences
That outwit that
co...
and what does a Product manager do?
Plus: Guide Product & Market strategy
And where do these product managers
come from?
Most product managers start their careers in other professions
An Accidental Profession
For Product people in the room…
…there’s good news!
You have an amazing job!
You have the resources
Your have great ideas.
You do all the research.
You have all the data at hand.
You are completely accountable.
BUT…
2. Everyone is sceptical about everything
you are optimistic about.
1. You have no (or little) authority.
WHY?
- Without Sales, nothing will ever get sold.
Because in a traditional business model…
- Without Engineering/Systems nothin...
- And….
Without Product Management???
until….
PM function
ensures
‘until….’
…does not
happen
- Sales are selling.
- Engineering/Systems are building
- Customers getting...
Ina traditional hierarchy, every other function has
a clear role, product mangers are usually slotted
wherever they seem r...
WHY?
The product management role as taught in business school
The product management role in real world
 Ken Morton, Google In...
- PMs are usually not well entrenched in hierarchy.
- Little or no authority is handed to PMs.
- Generally little or no ma...
What makes Product management
interesting?
Product Management is
all about solving
problems and
meet needs
….Spending time...
Good Product Management is about delivering products that customers
love.
Product Managers use logic, insight and a degree...
#ProductTalks
#ProductManagement
Panel Discussion:
Product,
Product Managers,
Product Management.
Stories from across various industries
Today’s panel
Quintin Nienaber
General Manager, Product Management
(Surface Mining)
CQMS Razer
Damon Stanton
Director
Reck...
Until next time!
39
#ProductTalks
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Product Talks Brisbane July 2019 - CUA

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Slides from the Meetup event: Product Talks - Product Managers, Product Teams and their Secrets
Thanks to our host and sponsor: CUA

Join the group: https://www.meetup.com/Product-Talks-Brisbane/

Published in: Education
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Product Talks Brisbane July 2019 - CUA

  1. 1. Product Managers, Teams and their secrets Product Talks Brisbane July 2019 #ProductTalks
  2. 2. Welcome to Product Talks 2 #ProductTalks
  3. 3. Thanks to our host & sponsor! 3
  4. 4. Leading The Product 2019 4 EARLY BIRD Tickets on sale on www.leadingtheproduct.com
  5. 5. Today’s Speaker 5 Harmeet Saini Product Manager, Insurance Subsidiaries Credit Union Australia (CUA)
  6. 6. Today in Brisbane.. 19 events on business, customer & innovation…. Lord Mayor’s Innovation lecture, State of Origin, World Cup Semi Final…and more Thank You for coming today!!!
  7. 7. Me.. I am a Product Manager (Pragmatically Sarcastic Optimist)  Product Management roles (12+ Years)  Product Management Certifications  And most importantly…….. ……..a lifetime of being a customer.
  8. 8. Lets talk about Product Managers Brisbane Product Meetup; August 2019
  9. 9. What is a Product? - A combination of goods and services - Satisfies a need of the specific market - Is deliberately created - Intended for trade or commerce - Encompasses the entire experience - If one component fails, the entire product experience is poor  Nick Coster, www.brainmates.com.au, “What is Product Management”
  10. 10. So…What is Product Management? Wikipedia Says: Simple version: “Product Management is the process of conceiving, planning, developing, testing, launching, delivering and withdrawing products in the market” –ProdBOK pages 37-38
  11. 11. Product Management’s purpose is to create…
  12. 12. and what does a Product manager do? Identify unsolved customer problems To create Customer experiences That outwit that competition over a sustainable period
  13. 13. and what does a Product manager do? Plus: Guide Product & Market strategy
  14. 14. And where do these product managers come from? Most product managers start their careers in other professions
  15. 15. An Accidental Profession
  16. 16. For Product people in the room… …there’s good news!
  17. 17. You have an amazing job!
  18. 18. You have the resources
  19. 19. Your have great ideas.
  20. 20. You do all the research.
  21. 21. You have all the data at hand.
  22. 22. You are completely accountable.
  23. 23. BUT…
  24. 24. 2. Everyone is sceptical about everything you are optimistic about. 1. You have no (or little) authority.
  25. 25. WHY?
  26. 26. - Without Sales, nothing will ever get sold. Because in a traditional business model… - Without Engineering/Systems nothing would ever get built. - Without operations and support, customers will not get service.
  27. 27. - And…. Without Product Management???
  28. 28. until….
  29. 29. PM function ensures ‘until….’ …does not happen - Sales are selling. - Engineering/Systems are building - Customers getting service And…
  30. 30. Ina traditional hierarchy, every other function has a clear role, product mangers are usually slotted wherever they seem right. (Think Of your workplace – where are you? … stand alone, marketing, operations, finance, compliance, pricing… I have worked under CFO, HO Marketing, CEO, CCO, Brand & Corp affairs, Brand & Marketing, Delivery Office) Why is it that way?
  31. 31. WHY?
  32. 32. The product management role as taught in business school The product management role in real world  Ken Morton, Google Inc, “Product Managers and Cross Functional Teams”
  33. 33. - PMs are usually not well entrenched in hierarchy. - Little or no authority is handed to PMs. - Generally little or no managerial oversight of people who work on their product(s). - But PMs are accountable for success (and somehow responsible for lack thereof) The simple reality Ken Morton, Google Inc, “Product Managers and Cross Functional Teams”
  34. 34. What makes Product management interesting? Product Management is all about solving problems and meet needs ….Spending time Understanding what customers need and will buy …and develop solutions that solve those problems, meet needs and wants And deliver a benefit to your business
  35. 35. Good Product Management is about delivering products that customers love. Product Managers use logic, insight and a degree of creativity in defining, developing, Launching and maintaining these products. Product managers must guide and collaborate with other parts of the business and external stakeholders. Product managers have a duty to deliver measurable benefits to their organisation. In summary…
  36. 36. #ProductTalks #ProductManagement
  37. 37. Panel Discussion: Product, Product Managers, Product Management. Stories from across various industries
  38. 38. Today’s panel Quintin Nienaber General Manager, Product Management (Surface Mining) CQMS Razer Damon Stanton Director Recknor (Start up) Former General Manager, Product Virgin Australia Rakalene Condon Chief Technology Officer (Acting) Corelogic Australia
  39. 39. Until next time! 39 #ProductTalks

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