RightScale in the Enterprise
Delivering Open and Proven Solutions

Cloud Management!
2
#

The Cloud Opportunity

Cloud Management!
3
#

Let’s define “Cloud” first…
An IT delivery model with:
On demand self service

Several types of clouds:
Public = Vend...
4
#

Shifting Expectations
Drive New IT Imperatives
Increasing	
  
Agility	
  

•  Internal	
  customers	
  expect	
  inst...
5
#

No Wait IT Expands Market Opportunities

Market	
  Window	
  

✖
Business	
  
Opportunity	
  

$£¥€

Time to Market

...
6
#

Workload Liberation Preserves Choice
Multi-Cloud filters!
• 
• 
• 
• 
• 
• 
• 

App
App
App

App

App
App

Geography"
...
7
#

IT at Scale Requires Curating Chaos
Data	
  

Users	
  

Apps	
  

More data collected,
stored and analyzed

More use...
8
#

Capital Leverage

Workforce Leverage

Cloud Infrastructure Gives the CIO Leverage
Self Service

Remove IT from the cr...
9
#

The Cloud Challenge

Cloud Management!
10
#

What	
  End	
  Users	
  See	
  
What	
  IT	
  
Management	
  Sees	
  
	
  

U=lity	
  
Compu=ng	
  

Chargeback/Bill...
11
#

Cloud Challenges You Face
•  Visibility
•  Standardization
•  Self-Service

Cloud Management!
12
#

Visibility
•  Shadow IT / Rogue IT / IT leakage
–  For every cloud project you know about, there may
be 3-5 others y...
13
#

Standardization
•  Cloud builds are everywhere
–  Machine image & workload sprawl
–  Configuration language smorgasb...
14
#

Self-Service
•  IT can be the hero, agility with control
•  Provide standardized builds with
operational excellence
...
15
#

Cloud Management Requirements
No Wait IT

Workload
Liberation

Simplified
provisioning

Public, private &
hybrid

Ac...
16
#

RightScale

Cloud Management!
17
#

The Experts in Cloud Management
More Applications
More than

launched

At Production Scale
Cloud deployments with

O...
18
#

Enterprises Powered by RightScale

Cloud Management!
19
#

No Wait IT at Lilly
Requirements:
•  Self-service access
•  Deploy on selected IT resource
pools based on job and gr...
20
#

No Wait IT at Quest
Requirements:
•  Compliance and BAA
•  Self Service, API driven
•  Hybrid Cloud

Solution:
•  Bu...
21
#

Workload Liberation at IHG
Requirements:
•  Public and private clouds
•  Geographic reach
•  Scalable provisioning

...
22
#

Workload Liberation at Zynga
Zynga manages their public and private/
hybrid cloud (zCloud) with RightScale –
through...
23
#

IT at Scale: Pearson
Requirements:
•  Large scale, 3M+ students
•  Single-tenant SaaS
•  Multi-cloud
•  Fast custome...
24
#

IT at Scale at Sony Music
Requirements:
•  Rapid provisioning
•  Unknown demands
•  PCI compliance

Solution:
•  Rep...
25
#

Hybrid Cloud at Samsung SDS
Requirements:
•  Private cloud offering by ‘central
IT’ to business units
•  AWS-like an...
26
#

The Reasons for RightScale
No Wait IT

Unified
Environment

Workload
Liberation

Automation to
Power IT at Scale

Le...
27
#

How RightScale Works

Cloud Management!
28
#

What Does RightScale Deliver?
No Wait IT

Workload
Liberation

IT at Scale

Pre-built
ServerTemplates

12 public &
p...
29
#

No Wait IT
Cloud-ready stacks
App & Web Servers

Databases & Caches

And more…

Cloud Management!

Self service with...
30
#

Workload Liberation

3
Cloud Management!

Private!
Clouds

!

9

Public
Clouds

!
31
#

IT at Scale
Automated Environments

Multi-cloud backup and failover

•  Auto-scaling and pre-built
scripts to recove...
32
#

Bridging Apps and Infrastructure
Dashboard
Governance
Controls

API
Usage and cost management
Identity and access ma...
33
#

Why SaaS Cloud Management
Built for Multi-Cloud
• 
• 
• 
• 

Geographic reach
Multi-vendor
Hybrid
Outage-proof DR

D...
Additional Detail

Cloud Management!
35
#

MultiCloud Platform
Deployment-level abstraction
•  Abstracts resources such as:
• 
• 
• 

Virtual machines (instanc...
36
#

Configuration Framework
Configuration Management
•  ServerTemplates™, RightScripts, hosted Chef
•  Reproducible: Pre...
37
#

MultiCloud Marketplace
Application stack store
•  Published by RightScale, partners, and users
•  Images, scripts, r...
38
#

Automation Engine
Resource monitoring
•  Server and application monitoring
•  Alerts and escalations

Capacity manag...
39
#

Governance Controls
Identity and access management
•  Authentication, roles, permissions
•  Umbrella accounts and sh...
40
#

Gartner Cloud Management Definition
Access Management

þ
þ

Self-service interface
[Self-service Lite UI]
Programm...
41
#

RightScale SaaS Architecture
•  Cloud-specific services are managed locally
•  In cloud or geographically nearby for...
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Right scale enterprise solution

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Right scale enterprise solution

  1. 1. RightScale in the Enterprise Delivering Open and Proven Solutions Cloud Management!
  2. 2. 2 # The Cloud Opportunity Cloud Management!
  3. 3. 3 # Let’s define “Cloud” first… An IT delivery model with: On demand self service Several types of clouds: Public = Vendor infrastructure with utility pricing Global access via API Resource pooling Rapid elasticity Metered service Cloud Management! Private = Single-tenant infrastructure driven by an API Hybrid = Multi-vendor or public/ private
  4. 4. 4 # Shifting Expectations Drive New IT Imperatives Increasing   Agility   •  Internal  customers  expect  instant  on   •  Driving  use  of  public  cloud  outside  of  IT   No  Wait  IT   Rapidly  Evolving   Landscape   •  Shi:  to  cloud  shakes  up  vendor  landscape   •  Heterogeneity  is  the  norm   •  Vendor  lock-­‐in  drives  prices  SW  prices  up   Workload   Libera=on   Unprecedented   Scale   •  Explosion  in  apps,  data,  users   •  Mobile,  social  and  big  data  increase  scale   •  IT  needs  to  do  more  with  less   IT  at  Scale   Cloud Management!
  5. 5. 5 # No Wait IT Expands Market Opportunities Market  Window   ✖ Business   Opportunity   $£¥€ Time to Market Cloud Management!
  6. 6. 6 # Workload Liberation Preserves Choice Multi-Cloud filters! •  •  •  •  •  •  •  App App App App App App Geography" Cost" Performance" Features" Compliance" Security" Existing vendors" Cloud  Management  PlaKorm   " Internal Private" " External" Private" Cloud Management! " Public" "Hybrid  IT  is  the   new  IT  and  it  is   here  to  stay.”   Gartner    
  7. 7. 7 # IT at Scale Requires Curating Chaos Data   Users   Apps   More data collected, stored and analyzed More users on more devices More interconnected applications Cloud Management!
  8. 8. 8 # Capital Leverage Workforce Leverage Cloud Infrastructure Gives the CIO Leverage Self Service Remove IT from the critical path of service delivery Management Automation Reduce IT labor costs and shorten SLAs Workload Standardization Ensure consistency with each application and service deployment Usage Metering Retain real-time visibility into resource allocation and line of business usage Centralized Management Increase server/admin ratio and delivers benefits of scale Smarter Virtualization Reduce capital and licensing requirements Cloud Management!
  9. 9. 9 # The Cloud Challenge Cloud Management!
  10. 10. 10 # What  End  Users  See   What  IT   Management  Sees     U=lity   Compu=ng   Chargeback/Billing   Runbook/Process  Automa=on   Applica=on  Lifecycle  Management   Workload  Management   Configura=on  Management   Applica=on  Streaming   Automa=on   OS  Provisioning   Virtualiza=on   GRID/HPC/clusters   Cloud Management!
  11. 11. 11 # Cloud Challenges You Face •  Visibility •  Standardization •  Self-Service Cloud Management!
  12. 12. 12 # Visibility •  Shadow IT / Rogue IT / IT leakage –  For every cloud project you know about, there may be 3-5 others you don’t know about (Forrester) •  Not rebellion, but revenue & productivity –  Security and compliance –  Billing and chargeback Enterprise Business Unit A Business Unit B Tokyo Region z Retail platform w/ PII and PCI San Diego Region 1 Marketing Site Dev Cloud Management! Business Unit C QA Chicago Region n Business SaaS Unit 2 Stage Busines Analytics s Unit 1 Prod
  13. 13. 13 # Standardization •  Cloud builds are everywhere –  Machine image & workload sprawl –  Configuration language smorgasbord –  Almost limitless cloud deployment options •  How can IT support this? By 2016, more than 70% of large enterprises will choose a heterogeneous IT operations management vendor (rather than an infrastructure vendor) for their cloud management platform to unify cloud investments through a single manager-of-managers style of management and control. Donna Scott, Gartner Cloud Management!
  14. 14. 14 # Self-Service •  IT can be the hero, agility with control •  Provide standardized builds with operational excellence •  Legacy management approaches are not designed for cloud Cloud Management!
  15. 15. 15 # Cloud Management Requirements No Wait IT Workload Liberation Simplified provisioning Public, private & hybrid Access controls & chargeback Heterogeneous stacks Cloud Management! IT at Scale Scalable and automated Highly available
  16. 16. 16 # RightScale Cloud Management!
  17. 17. 17 # The Experts in Cloud Management More Applications More than launched At Production Scale Cloud deployments with On More Clouds supported public and private cloud providers Since IaaS Began Managing cloud deployments globally for With a Strong Growth Platform More than employees, offices in Cloud Management! countries, and in funding
  18. 18. 18 # Enterprises Powered by RightScale Cloud Management!
  19. 19. 19 # No Wait IT at Lilly Requirements: •  Self-service access •  Deploy on selected IT resource pools based on job and group •  Share best practices •  Consumption metering Solution: •  IT Vending Machine •  Reduce provisioning time from 36,000 to 30 minutes •  Measure costs in cents per hour for compute and storage Cloud Management!
  20. 20. 20 # No Wait IT at Quest Requirements: •  Compliance and BAA •  Self Service, API driven •  Hybrid Cloud Solution: •  Built self-service HashBang UI on RightScale •  Use multiple clouds to power Quest apps Cloud Management!
  21. 21. 21 # Workload Liberation at IHG Requirements: •  Public and private clouds •  Geographic reach •  Scalable provisioning Solution: •  Host Chinese customer website •  Rapid elasticity using auto-scaling •  Consistent configurations for development, test, and production Cloud Management!
  22. 22. 22 # Workload Liberation at Zynga Zynga manages their public and private/ hybrid cloud (zCloud) with RightScale – through a ‘single pane of glass’ “zCloud also integrates with the operational and management tools that have proven critical to our business, such as RightScale and CloudStack.” Allan Leinwand, Zynga CTO Infrastructure Engineering •  •  •  1,000 servers launched in 24 hours 100x increase in infrastructure in 2 years From 20% to 80% of workloads in zCloud in 1 year Cloud Management!
  23. 23. 23 # IT at Scale: Pearson Requirements: •  Large scale, 3M+ students •  Single-tenant SaaS •  Multi-cloud •  Fast customer POC & onboarding Solution: •  Clone-able, customizable environments •  Consistent dev and production environments •  AWS and Rackspace •  Ability to easily pilot and test Cloud Management!
  24. 24. 24 # IT at Scale at Sony Music Requirements: •  Rapid provisioning •  Unknown demands •  PCI compliance Solution: •  Reproducible artist sites •  Scalable architectures •  Ecosystem of ISV vendors Cloud Management!
  25. 25. 25 # Hybrid Cloud at Samsung SDS Requirements: •  Private cloud offering by ‘central IT’ to business units •  AWS-like and AWS-integrated •  Low latency for data replication Solution: •  Hybrid OpenStack & AWS cloud •  Additional ‘Availability Zone’ for cost, HA, and performance •  Unified management with RightScale Cloud Management!
  26. 26. 26 # The Reasons for RightScale No Wait IT Unified Environment Workload Liberation Automation to Power IT at Scale Leading Cloud Expertise Cloud Management!
  27. 27. 27 # How RightScale Works Cloud Management!
  28. 28. 28 # What Does RightScale Deliver? No Wait IT Workload Liberation IT at Scale Pre-built ServerTemplates 12 public & private clouds Auto-scaling & orchestration Easy to customize inputs MultiCloud Marketplace Database managers Access controls & chargeback Cloud-portable configurations Resilient, secure SaaS Cloud Management!
  29. 29. 29 # No Wait IT Cloud-ready stacks App & Web Servers Databases & Caches And more… Cloud Management! Self service with showback
  30. 30. 30 # Workload Liberation 3 Cloud Management! Private! Clouds ! 9 Public Clouds !
  31. 31. 31 # IT at Scale Automated Environments Multi-cloud backup and failover •  Auto-scaling and pre-built scripts to recover from performance degradation and isolated instance failures •  High availability database architectures •  Match your architecture to your applications’ availability requirements Cloud Management!
  32. 32. 32 # Bridging Apps and Infrastructure Dashboard Governance Controls API Usage and cost management Identity and access management Policy management Configuration Service catalog Multi-cloud configuration management Framework License management Automation Engine Resource monitoring Capacity management Deployment orchestration MultiCloud Platform Self-service provisioning Public, private & hybrid cloud abstraction Deployment-level resource management Cloud Infrastructure Software Private Clouds Hypervisor Hardware Cloud Management! IaaS Public Clouds
  33. 33. 33 # Why SaaS Cloud Management Built for Multi-Cloud •  •  •  •  Geographic reach Multi-vendor Hybrid Outage-proof DR Data Optimized •  Largest repository of data on cloud deployments •  Best practice configurations Cloud Management! More Resilient & Secure •  Geographically distributed across clouds •  Architected for hostile environments Agile Delivery •  Instant on •  Feature agility
  34. 34. Additional Detail Cloud Management!
  35. 35. 35 # MultiCloud Platform Deployment-level abstraction •  Abstracts resources such as: •  •  •  Virtual machines (instances) Storage (object storage, block volumes) Virtual networks (firewalls, subnets, VPNs, etc) •  Abstracts providers: •  •  9 public cloud providers 3 private cloud technologies Self-service provisioning •  Click to launch or clone fully configured servers and deployments Cloud Management!
  36. 36. 36 # Configuration Framework Configuration Management •  ServerTemplates™, RightScripts, hosted Chef •  Reproducible: Predictable deployment •  Dynamic: Configuration from scripts at boot time •  Multi-cloud: Cloud agnostic and portable •  Modular: Role and behavior abstracted from infrastructure Service Catalog •  Edit and customize to specific use cases •  Limit usage to certain users and sub-accounts Cloud Management!
  37. 37. 37 # MultiCloud Marketplace Application stack store •  Published by RightScale, partners, and users •  Images, scripts, recipes, and macros •  Versioned and supported License management •  ISV single billing and pay-per-hour billing •  Open source RightScale ISV Partners Community Cloud Management!
  38. 38. 38 # Automation Engine Resource monitoring •  Server and application monitoring •  Alerts and escalations Capacity management •  Auto-scaling Deployment orchestration •  Database backup, failover, recovery •  Script execution •  Code deploys and patches Cloud Management!
  39. 39. 39 # Governance Controls Identity and access management •  Authentication, roles, permissions •  Umbrella accounts and sharing Policy management •  Infrastructure audits and tracking •  Event and user audit events Usage and cost management •  Cost tracking and quotas •  Real-time run rate projections Cloud Management!
  40. 40. 40 # Gartner Cloud Management Definition Access Management þ þ Self-service interface [Self-service Lite UI] Programmable interface [Widgets, Quickmonitors, Bookmarks] Service Management Service Optimization þ þ Subscriber management þ Identity and access management [Enterprise Manager, SAML & OpenID] Vendor, contract, and license management [Single billing, ISV ServerTemplates] Service catalog [Library] Service model þ Configuration management [ServerTemplates] Service level management þ þ þ Cloud Management! Availability and performance management [Monitoring, Alerts, Escalations] Demand and capacity management [Autoscaling] Metering, showback, and billing [Usage Estimates, Enterprise Report Manager] Policy management and optimization þ þ þ Orchestration [CloudFlow Deployment Orchestration] Abstraction layer to resource management tier [Multi-cloud API, Cloud Gateways] Federation [Monitoring, logging, and alert data export]
  41. 41. 41 # RightScale SaaS Architecture •  Cloud-specific services are managed locally •  In cloud or geographically nearby for high performance and low latency •  RightScale core services are managed in global clusters •  Geographically distributed with highly available, replicated clusters Replicated Public Cloud A Public Cloud A Public Cloud B Cloud Management! Public Cloud D Public Cloud C Private Cloud 1

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