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How IBM Enables Its Workers to Innovate: Replace Management Selection with Crowd Selection


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IBM runs two programs out of their CIO Lab that encourage employees to share ideas and create prototypes, and helps them get their innovative projects in the hands of the crowd to uncover powerful new technology. I Fund IT is an in-house crowdfunding platform, and the Technology Adoption Program (TAP) helps employees create and try experimental software. Can your organization replace management decisions with crowd decisions?

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How IBM Enables Its Workers to Innovate: Replace Management Selection with Crowd Selection

  1. 1. © 2011 IBM Corporation How IBM enables its workforce to innovate Mary Keough, IBM CHQ, Innovation Communities Manager Ryan Hutton, IBM CHQ, Technology Adoption Program Manager
  2. 2. © 2013 IBM Corporation Innovation Management Today 2 Death by management selection Death by natural selection Creation by innovators Conventional Model ManagedAnarchy Model NUMBER OF GREAT IDEAS OVER TIME IDEA EVALUATION PILOT PROJECT PRODUCTION
  3. 3. © 2013 IBM Corporation3 The Innovation Lifecycle Brainstorm share ideas Incubate and collaborate Validate and iterate Identify the challenge Implement, go to market INSIDEOUTSIDE Partners Clients Internal Stakeholders IBM Lines of Business GTO, GIO, IBV reports FOAK
  4. 4. © 2013 IBM Corporation CIO I Fund IT All the activity happens on this intranet site – proposing ideas, commenting, volunteering, and funding!
  5. 5. © 2013 IBM Corporation The place where employee innovators find a community, refine their projects with early adopters and prove the business value to decision makers. 5 “Decision makers” Develop & nurture relationships to ease transition of innovation from TAP to decision outcome “Early Adopter Community” Informed by the TAP program they adopt technology offerings and contribute feedback that helps shape innovations “Innovators” Submit their innovations to TAP to gather feedback that helps iterate to shape innovations Drives a culture of innovation Self-service Accelerates adoption of new technology It’s fun! What is TAP?
  6. 6. © 2013 IBM Corporation6 A single place to make new technology accessible, test it, measure adoption and uncover disruptive innovation. IBM enables the route to market PRODUCTS OFFERINGS The TAP Site
  7. 7. © 2013 IBM Corporation promotion discovery feedback + + + hosting TAP Provides …free to all innovators 7
  8. 8. © 2013 IBM Corporation
  9. 9. 9 Thank you.