1<br />
DynaFlow Profile<br /><ul><li>Main Facts:
Established in 1997
Private company dual-HQ in Canada (AM) & Netherlands (EMEA)
Partners in France, India, Thailand and Australia
Main mission:
To enable global companies to become “Simply in Control” by proactively managing enterprise risks, demonstrating complianc...
Dedicated to provide its clients a fast ROI through a short and structured implementation
Professional Services:
Implementation and Training
Compliance & Audit Support
Process Optimization
Solution Hosting Services</li></ul>2<br />
DynaFlow Solution Overview<br />Dynamic KCI & Issues Escalation<br />Process Optimization & Monitoring<br />Dynamic KPI &<...
DynaFlow: Make it EZ...<br />
Agenda<br /><ul><li>Enterprise Risk Management (ERM/GRC)
Segregation of Duties
Workflow & Process Automation
Business Processes & Knowledge Management</li></li></ul><li>Regulation  - The Hot Potato<br />Loi sur La Sécurité Financiè...
GRC : Anti-cyclical Market<br />The Markets<br />Scandals = Additional Regulations, <br />Need for Risk Management & GRC A...
Compliance<br />Regulation<br />Corporate & Executive Responsibility & Liability<br />Fear for Reputation Damage<br />Tigh...
Enterprise Risk Management (ERM/GRC)<br />The key pains & challenges: <br /><ul><li>Extra burden “on top” of running the c...
Draining resources from critical projects
Absence of clear and documented guidelines
Absence of automation
Cannot be postponed (scheduled audits)
Cost (with NO tangible ROI)</li></ul>The proposed approach & resolution:<br /><ul><li>Leverage pre-defined knowledge via l...
Avoid multiple partial systems (and integration burden)
Automate as much as possible tedious and large volume tasks</li></li></ul><li>From Regulation to Compliance<br />Regulatio...
 Resource acces and use
 Risk mitigation
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Overview of Dynaflow Solution

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DynaFlow is a leading provider of Governance, Risk and Compliance (GRC) / Enterprise Risk Management (ERM) and Workflow Automation Solutions (WFM). DynaFlow enables global companies to become “Simply in Control” by proactively managing enterprise risks, demonstrating compliance and automating and optimizing business processes. Established in 1997, DynaFlow pioneered in the area of Business Process Modeling and Knowledge Management and is dedicated to provide its clients a fast ROI through a short and structured implementation.

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  • People—Training, culture, awareness, and staff to accomplish business processes Application systems—Automated and manual procedures including systems and processes Technology—Operating systems, networks, hardware, software, database management systems, imaging, and printing systems Facilities—The physical operating environment consisting of buildings, supporting electrical and climate controls, and related safety and health equipment and structures Data—Electronic information and paper documents as stored and managed by the organization
  • People—Training, culture, awareness, and staff to accomplish business processes Application systems—Automated and manual procedures including systems and processes Technology—Operating systems, networks, hardware, software, database management systems, imaging, and printing systems Facilities—The physical operating environment consisting of buildings, supporting electrical and climate controls, and related safety and health equipment and structures Data—Electronic information and paper documents as stored and managed by the organization
  • Overview of Dynaflow Solution

    1. 1. 1<br />
    2. 2. DynaFlow Profile<br /><ul><li>Main Facts:
    3. 3. Established in 1997
    4. 4. Private company dual-HQ in Canada (AM) & Netherlands (EMEA)
    5. 5. Partners in France, India, Thailand and Australia
    6. 6. Main mission:
    7. 7. To enable global companies to become “Simply in Control” by proactively managing enterprise risks, demonstrating compliance and automating and optimizing business processes.
    8. 8. Dedicated to provide its clients a fast ROI through a short and structured implementation
    9. 9. Professional Services:
    10. 10. Implementation and Training
    11. 11. Compliance & Audit Support
    12. 12. Process Optimization
    13. 13. Solution Hosting Services</li></ul>2<br />
    14. 14. DynaFlow Solution Overview<br />Dynamic KCI & Issues Escalation<br />Process Optimization & Monitoring<br />Dynamic KPI &<br />BI Analytics<br />Management<br />Dashboard<br />Reporting<br />Process & Knowledge Publishing<br />Business Controls Checks<br />Automated Alerts &<br />Notifications<br />Employee<br />Process Dashboard<br />Process Modeling<br />Business Controls Definition<br />Process Automation<br />Modeler and<br />Auditor<br />Dashboard<br />BPM<br />Financial (Oracle, etc)<br />Transaction<br />Systems<br />ERP (SAP, Baan, Mapics, etc)<br />Base<br />Office Apps (MS, Email, VPN, etc)<br />
    15. 15. DynaFlow: Make it EZ...<br />
    16. 16. Agenda<br /><ul><li>Enterprise Risk Management (ERM/GRC)
    17. 17. Segregation of Duties
    18. 18. Workflow & Process Automation
    19. 19. Business Processes & Knowledge Management</li></li></ul><li>Regulation - The Hot Potato<br />Loi sur La Sécurité Financière (LSF)<br />Basel-II<br />J-SOX<br />SAS-70<br />BilMoG<br />SOX<br />IFRS<br />ISO<br />‘Euro-SOX’<br />8th EU Directive<br />Code Lippens<br />Clinger Cohen<br />21 CFR Part 11<br />L262/626<br />FDA<br />HIPAA<br />Code Tabaksblat<br />
    20. 20. GRC : Anti-cyclical Market<br />The Markets<br />Scandals = Additional Regulations, <br />Need for Risk Management & GRC Automation<br />
    21. 21. Compliance<br />Regulation<br />Corporate & Executive Responsibility & Liability<br />Fear for Reputation Damage<br />Tightened Credit Lines<br />Premium Insurance Fees<br />Policy Interpretation<br />Implementation Cost<br />Overhead<br />Audit Cost<br />
    22. 22. Enterprise Risk Management (ERM/GRC)<br />The key pains & challenges: <br /><ul><li>Extra burden “on top” of running the company
    23. 23. Draining resources from critical projects
    24. 24. Absence of clear and documented guidelines
    25. 25. Absence of automation
    26. 26. Cannot be postponed (scheduled audits)
    27. 27. Cost (with NO tangible ROI)</li></ul>The proposed approach & resolution:<br /><ul><li>Leverage pre-defined knowledge via libraries
    28. 28. Avoid multiple partial systems (and integration burden)
    29. 29. Automate as much as possible tedious and large volume tasks</li></li></ul><li>From Regulation to Compliance<br />Regulations <br />ImplementationFramework<br />Policy & Procedure<br />Implementation<br />Evidence<br />Collection<br />Business Risks<br />SOX<br />ERM<br />COSO-II<br />COBIT<br />...<br />Demonstratiopn of Compliance<br />Demonstratiopn of Compliance<br />Business Controls:<br /><ul><li> Information delivery
    30. 30. Resource acces and use
    31. 31. Risk mitigation
    32. 32. ...</li></ul>Demonstration of Compliance<br />HIPAA<br />BASEL II<br />Etc.<br />establish<br />document<br />test<br />People<br />Processes<br />Technology<br />Facilities<br /> Data<br />Audit<br />
    33. 33. DynaFlow simplification<br />Regulations <br />ImplementationFramework<br />Policy & Procedure<br />Implementation<br />Evidence<br />Collection<br />Business Risks<br />Business Risk Libraries<br />SOX<br />COSO-II<br />COBIT<br />......<br />Demonstratiopn of Compliance<br />Demonstratiopn of Compliance<br />Business Controls:<br /><ul><li> Information delivery
    34. 34. Resource acces and use
    35. 35. Risk mitigation
    36. 36. ...</li></ul>Business Control<br />Libraries<br />Compliance<br />Program Mgmt.<br />Web Portal<br />Demonstration of Compliance<br />HIPAA<br />Compliance<br />Change Mgmt.<br />DocumentMgmt.<br />BASEL II<br />Compliance<br />Issue Mgmt.<br />Audit<br />Trail<br />Etc.<br />establish<br />document<br />test<br />Cross-ERP Integration<br />&Mapping<br />Compliance<br />Access &SoD Mgmt.<br />eBook<br />Generation<br />People<br />Processes<br />Technology<br />Facilities<br /> Data<br />Operational Risk Monitoring<br />Audit<br />
    37. 37. GRC/ERM Support at all levels<br />Levels of GRC model<br /><ul><li>Policy
    38. 38. Enterprise Risk Management (Strategic)
    39. 39. Integrated Compliance Frameworks
    40. 40. Consolidated Dashboards (Control Statements)</li></ul>Strategical<br /><ul><li>Procedures
    41. 41. Process Risk Analysis (Tactical)
    42. 42. Process & Internal Control Design & Maintenance
    43. 43. Review (workflow)</li></ul>Review<br />Tactical<br /><ul><li>Monitoring Efficiency of Internal Controls
    44. 44. Embedded testing & test evidence
    45. 45. Document Management System
    46. 46. KPI/”In Control” reports</li></ul>Test<br />Operational<br /><ul><li>Policy
    47. 47. Enterprise Risk Management (Strategic)
    48. 48. Integrated Compliance Frameworks
    49. 49. Consolidated Dashboards (Control Statements)</li></ul>Warehouse<br />Management<br />Sales &<br />Distribution<br />Manufacturing<br />Purchasing<br />Continuous monitoring as part of normal business process<br />
    50. 50. Live demo topics ERM<br />13<br /><ul><li>Business Risks & Business Controls Library
    51. 51. 2,500+ pre-defined Controls, Risks and relationships
    52. 52. Certified Best Practices / Benchmark
    53. 53. For all regional & industry specific regulations
    54. 54. (SOX, Basel-II, L262, FDA, HIPAA, IFSR, ISO, etc…)
    55. 55. To address all auditing/auditors requirements
    56. 56. Automated Business Control Execution
    57. 57. Testing Schedules with automated notification & testing
    58. 58. Real-time monitoring & alerts for testers and Mgmt
    59. 59. Evidence Collection & audit trail
    60. 60. Dynamic Risk and Business Control Monitoring
    61. 61. Key Performance & Risks Indicators Dashboard (+ mobile)
    62. 62. Audit Support
    63. 63. Combination of Solution, Libraries and Services</li></li></ul><li>EZ-Dashboard KPRI Monitoring<br />14<br />
    64. 64. Enterprise Risk Management (ERM/GRC)<br />What you gain with DynaFlow:<br /><ul><li>Full-featured GRC/ERM Platform
    65. 65. One solution for all the global corporate entities
    66. 66. Cross-ERP Integration (SAP, Oracle, Baan, Mapics, ...)
    67. 67. Bottled Best Practices:
    68. 68. Libraries for several regulations (industry & country)
    69. 69. Pre-defined Business Controls ready-to-go
    70. 70. Fully automated Business Controls testing
    71. 71. Full-circle Electronic Evidence
    72. 72. Internationalized (interface and content)
    73. 73. Tightly integrated with Workflow Automation</li></li></ul><li>Segregation of Duties (SoD)<br />The key pains & challenges: <br /><ul><li>Now a Critical Business Control for ALL organizations
    74. 74. Involves large volume of data</li></ul>(i.e. Typical = 200,000+ authorizations in Baan alone)<br /><ul><li>Need to be done across Systems (ERP) and for ALL access types
    75. 75. Is a recurring process due to constant changes</li></ul>The proposed approach & resolution:<br /><ul><li>Automation,
    76. 76. automation
    77. 77. and automation!</li></li></ul><li>Cross-Applications ERM & SoD <br />
    78. 78. Business Processes & Controls Integration<br />Compliance Mgmt<br />Business<br />Risks<br />SoD Mgmt<br />Business<br />Controls<br />SoD<br />Conflict<br />Rules<br />Documents<br />Access Mgmt<br />SoD<br />Business<br />Conflicts<br />Process<br />Diagram<br />Employees<br />User<br />Roles<br />Applications<br />Conflict<br />Resolution<br />Documents<br />Document Mgmt<br />
    79. 79. EZ-Compliance SoD Scan<br />Mapics<br />Ceridian<br />…<br />Mapics<br />Hyperion<br />BPCS<br />…<br />Network Access<br />Facility Access<br />Security Badges<br />…<br />
    80. 80. Master SoD Matrix<br />20<br />
    81. 81. Totaling 400+ SoD “zones” to be validated<br />21<br />
    82. 82. The Baan SoD Rules Library<br />22<br /><ul><li>Introduced in 2005
    83. 83. Required 2 years initial development, and is updated regularly
    84. 84. Content and design validated by CFO, Controllers, SOX Senior Consultants, Baan Specialists, etc...
    85. 85. Covers all Baan versions (Triton, Baan IV, ERP-5, LN)
    86. 86. Compliant to Baan Tools and DEM authorizations
    87. 87. Verify 22,000+ Baan session combinations for SoD violations (with violation rating) to validate 400+ SoD sensitive “zones”
    88. 88. Auditors such as E&Y, KPMG, D&T, PWC, Grant Thornton validated the Baan SoD Rules completeness and accuracy by successful certifying all EZ-Compliance clients to be SoD/SOX compliant.</li></li></ul><li>Self-generated matrix with SoD Health indicators<br />23<br />Click to view detailed business functions & conflicts found<br />
    89. 89. EZ-Compliance Automated SoD Scan <br />SoD<br />Library<br />SoD<br />Conflict <br />Rules<br />Import<br />Employees<br />Oracle<br />LDAP<br />Employee / <br />Applications<br />Access<br /> List<br />SOX – SoD<br />Conflicts<br />List<br />(1)<br />(2)<br />Conflict<br />Scan<br />Access<br />Scan<br />Roles<br />Resolution<br />Scan<br />SoD<br />Resolution<br />Rules<br />DEM<br />(3)<br />Import<br />Business<br />Controls<br />Business<br />Processes<br />Visio<br />Mitigated<br />Conflicts<br />List<br />Mitigation<br />Controls<br />Import<br />Business<br />Risks<br />Corp-wide<br />Applications<br />ERP<br />
    90. 90. Herman Miller metrics and performance<br />SoD<br />Library<br />SoD<br />Conflict <br />Rules<br />Import<br />Employees<br />Oracle<br />LDAP<br />Employee / <br />Applications<br />Access<br /> List<br />SOX – SoD<br />Conflicts<br />List<br />(1)<br />(2)<br />Conflict<br />Scan<br />Access<br />Scan<br />Roles<br />Resolution<br />Scan<br />SoD<br />Resolution<br />Rules<br />DEM<br />(3)<br />Import<br />Business<br />Controls<br />Business<br />Processes<br />Visio<br />Mitigated<br />Conflicts<br />List<br />Mitigation<br />Controls<br />Import<br />Business<br />Risks<br />Corp-wide<br />Applications<br />ERP<br />4,300+<br />6 min<br />15 min<br />21,000+<br />250,000+<br />275+<br />15 min<br />Appr.600<br />325+<br />Baan<br />Mapics<br />Hyperion<br />Legacy<br />Oracle<br />Maximo<br />SAP<br />14,000+ / 9 systems<br />…<br />
    91. 91. Live demo topics<br />26<br /><ul><li>Access/Authorization Mgmt
    92. 92. Cross-systems authorizations (who is accessing what?)
    93. 93. SoD Conflicts Identification
    94. 94. Detective validation (what accesses constitute risks?)
    95. 95. Preventive validation (what is the impact if we change …?)
    96. 96. SoD Conflicts Resolution
    97. 97. Automated resolution/mitigation using pattern rules
    98. 98. SoD Conflicts Monitoring & Alerts
    99. 99. Self-generated SoD Matrix with dynamic alerts
    100. 100. Key Performance & Risks Indicators Dashboard (+ mobile)
    101. 101. -----
    102. 102. Enterprise Risk Management (ERM)
    103. 103. Business Risks monitoring
    104. 104. Business Controls automated testing</li></li></ul><li>The automated SoD cycle<br />ERP<br />Import<br />Automated<br />Weekly<br />or<br />Daily<br />Automated<br />Semi-Automated<br />Automated<br />Automated<br />Result: 90%+ reduction of effort & cost<br />
    105. 105. Segregation of Duties (SoD)<br />What you gain with DynaFlow:<br /><ul><li>Cross-ERP Integration (SAP, Oracle, Baan, Mapics, ...)
    106. 106. Bottled Best Practices:
    107. 107. Fully automated Segregation-of-Duties (SoD) Rules
    108. 108. Pre-Defined SoD Libraries available for Baan, SAP, Oracle, etc...
    109. 109. In line with external auditors to secure successful certification
    110. 110. Detective and also Preventative
    111. 111. Fully automated SoD validation
    112. 112. 90% reduction on implementation cost & effort
    113. 113. 50% reduction on auditing cost
    114. 114. 100% Successful SoD Audit
    115. 115. Simplified insight in all user authorizations</li></li></ul><li>Workflow & Process Automation<br />The key pains & challenges: <br /><ul><li>Most of the time made complex by IT configurations
    116. 116. Project lenght & complexity
    117. 117. Ad Hoc processes requires flexible workflow solution</li></ul>The proposed approach & resolution:<br /><ul><li>Use a solution able to be configured and operated by the business owners of the processes to be automated
    118. 118. Phased-approach by targeted processes
    119. 119. Integrated with task documentation and application invocation</li></li></ul><li>Workflow & Process Automation<br />Total-GRC<br />
    120. 120. eForms<br />EZ-Workflow Components<br />Business<br />Process<br />Definition<br />(Process Model)<br />ERP<br />Business<br />Transaction<br />Data<br />(WF instance)<br />Flow Control<br />Engine<br />Workflow<br />Rules &<br />Deadline<br />Definition<br />Users &<br />Work teams<br />Definition<br />(Organization Model)<br />
    121. 121. 32<br />Business<br />Applications<br />…<br />Workflow Routes<br />WF Users/Teams<br />Managers<br />Executors<br />Auditors<br />WF Management<br />Event History<br />& Monitoring<br />EZ-Workflow Execution (1)<br />Work<br />Flow<br />Engine<br />S<br />t<br />e<br />p<br />1<br />S<br />t<br />e<br />p<br />2<br />E<br />n<br />d<br />
    122. 122. Transaction Data<br />Business<br />Applications<br />…<br />Task Notification<br />User<br />Task Completion<br />Work<br />/Role<br />Team<br />Task Notification<br />Workflow<br />Manager<br />Task Escalation<br />33<br />Workflow Routes<br />WF Users/Teams<br />Managers<br />Executors<br />Auditors<br />Exception Resolution<br />WF Management<br />Event History<br />& Monitoring<br />Completion<br />Notification<br />EZ-Workflow Execution (2)<br />S<br />t<br />e<br />p<br />1<br />Work<br />Flow<br />Engine<br />S<br />t<br />e<br />p<br />2<br />E<br />n<br />d<br />Process Owner<br />
    123. 123. Business/ERP/Office Application<br />Task Notification<br />User<br />Approval/Completion<br />Approval/Completion<br />Work<br />/Role<br />Team<br />Task Notification<br />Email PO to Vendor<br />EZ-Workflow Execution (3)<br />Initiation<br />Data Integration<br />Process Execution<br />S<br />t<br />e<br />p<br />1<br />Work<br />Flow<br />Engine<br />Transaction Data (Baan PO):<br /> Vendor Name, Address<br /> Items, Quantity, Cost<br /> Etc…<br />Transaction Meta Data: <br /> > Attributes:<br /> Vendor Email to use to <br /> T&C form to use <br /> etc…<br />S<br />t<br />e<br />p<br />2<br /> > Documents & Links:<br /> Specifications Sheet<br /> Business Justification doc<br />Transaction Meta Data: <br /> > Attributes:<br /> Approver Signature<br /> Company Logo<br /> Etc …<br />E<br />n<br />d<br />Notify <br />Requester<br />
    124. 124. EZ-Workflow Notification Modes<br />To Management:<br /><ul><li>Monitor tasks execution
    125. 125. Receive Overdue alerts
    126. 126. Monitor KPIs and drill-down
    127. 127. Resolve escalations
    128. 128. Perform Ad Hoc re-routing</li></ul>E-mail<br />SMS<br />Office<br />PDA<br />Real-time Alerts<br />Remote<br />Locations<br />Business<br />Partners<br />Pager<br />Task Notifications<br />To Executors:<br /><ul><li>Inquire transaction details
    129. 129. Collaborate with others
    130. 130. Perform tasks
    131. 131. Monitor my transactions
    132. 132. View workflow history</li></ul>PC<br />Notebook<br />
    133. 133. Workflow & Process Automation<br />What you gain with DynaFlow:<br /><ul><li>Comprehensive Production & Ad-Hoc Workflow features
    134. 134. Rapid implementation capability (Less than 8 weeks)
    135. 135. Open architecture compliant to all ERPs (in addition to be compliant to Baan DEM)
    136. 136. Low cost of ownership made possible by the unlimited users licensing
    137. 137. Fully integrated with BPM, KM and ERM/GRC </li></li></ul><li>37<br />EZ-Workflow Benefits Summary Chart<br />Benefits<br />Manual approval<br />With EZ-Workflow<br />Benefits:Quality / Speed / Cost<br />
    138. 138. Business Process Mgmt (BPM/DEM)<br />The key pains & challenges: <br /><ul><li>Most of the time an isolated project
    139. 139. Integration of different BPM components difficult
    140. 140. Knowledge is not easily accessible
    141. 141. Not able to leverage investment</li></ul>The proposed approach & resolution:<br /><ul><li>Leverage the BPM investment to deliver a comprehensive Knowledge Mgmt framework to ALL employees
    142. 142. Integrate Process deployment with ERP invocation
    143. 143. Intranet/Extranet deployment through only a browser</li></li></ul><li>Business Process & Control Integration<br />Compliance Mgmt<br />Business<br />Risks<br />SoD Mgmt<br />Business<br />Controls<br />SoD<br />Conflict<br />Rules<br />Documents<br />Access Mgmt<br />SoD<br />Business<br />Conflicts<br />Process<br />Diagram<br />Employees<br />User<br />Roles<br />Applications<br />Conflict<br />Resolution<br />Documents<br />Document Mgmt<br />
    144. 144. Live demo topics<br />40<br /><ul><li>Access/Authorization Mgmt
    145. 145. Cross-systems authorizations (who is accessing what?)
    146. 146. SoD Conflicts Identification
    147. 147. Detective validation (what accesses constitute risks?)
    148. 148. Preventive validation (what is the impact if we change …?)
    149. 149. SoD Conflicts Resolution
    150. 150. Automated resolution/mitigation using pattern rules
    151. 151. SoD Conflicts Monitoring & Alerts
    152. 152. Self-generated SoD Matrix with dynamic alerts
    153. 153. Key Performance & Risks Indicators Dashboard (+ mobile)
    154. 154. -----
    155. 155. Enterprise Risk Management (ERM)
    156. 156. Business Risks monitoring
    157. 157. Business Controls automated testing</li></li></ul><li>Integrates all BPM/ERM/WF disciplines<br />
    158. 158. Business Process Mgmt (BPM/DEM)<br />What you gain with DynaFlow:<br /><ul><li>Ability to secure DEM investment when going to SAP
    159. 159. Process Knowledge deployed to unlimited Intranet employees and Extranet associates
    160. 160. Ability to invoke applications from web-enabled processes
    161. 161. Ability to merge into one single framework different process documentation formats</li></li></ul><li>Enterprise Risk Management (ERM/GRC)<br />Customer / Project Profile:<br /><ul><li>World-wide provider of innovative tools and services to the clinical diagnostics and life science research markets
    162. 162. Serves 85,000+ research and industry customers worldwide
    163. 163. Founded in 1952, HQ in California
    164. 164. 6700 employees
    165. 165. $1.5 billion USD in 2007
    166. 166. External Auditors: Deloitte & Touche</li></ul>“In only 4 days, not only was EZ-Compliance installed and the training completed, all our Baan authorizations (>120,000 records) were loaded and scanned, resulting in the immediate identification of our SoD conflicts. A real eyes opener for us!  In addition, several hundreds of our Bio-Rad Business Controls and Conflict Rules were also loaded within the same 4 days!... Impressive“ <br />(Head of Internal Audit, Bio-Rad)<br />
    167. 167. Workflow & Process Automation<br />Customer / Project Profile: <br /><ul><li>Leading provider of consumer-focused IT and communications solutions for the global marketplace.
    168. 168. Provider of hardware/software solutions and services for retail point of sale, specialized mobile computing and Web-enabled ATM/Kiosk applications. </li></ul>“The cost of ownership of EZ-Workflow was also significantly lower than other Workflow solutions that were investigated. This was made possible (a) through its rapid implementation capability, (b) the fact that the turn-key pricing approach offered by DynaFlow included the onsite installation & configuration, and (c) EZ-Workflow allows unlimited users to collaborate without extra cost to Fujitsu”.<br />Purchasing Manager, Fujitsu FTXS<br />
    169. 169. Business Process Mgmt (BPM/DEM)<br />Customer / Project Profile:<br /><ul><li>Market leader in design, manufacturing and distribution of furnishings, office furniture systems and related services
    170. 170. 4300 employees (HQ in Zeeland, MI)
    171. 171. Distributors in 40 countries worldwide
    172. 172. Baan IVc user
    173. 173. Revenue: $2.0b (2008)
    174. 174. External Auditors: E&Y</li></ul>“We now have an enterprise-wide process documentation tool that we use to integrate DEM process definition, ISO instructions and training manuals, thus enabling Herman Miller to develop and deploy effectively process improvements across the organization. In addition, EZ-Publisher has enabled us to further expand our use of Baan DEM by documenting business processes for non-Baan departments/users.”<br />Process Mgmt Manager, Herman Miller<br />
    175. 175. Comcast Cable(www.comcast.com)<br />Customer / Project Profile:<br />Largest US broadband cable provider<br />59,000 employees (Comcast Corporation)<br />3.7 million customers (Atlantic Division only)<br />“Our initial estimates showed that our traditional approval cycle time of 2-3 weeks would be significantly scaled down to a few days, and urgent approvals can be processed within a day. Not only has the removal of our paper-driven approval process achieved this key business objective, but the electronic approval made possible by EZ-Workflow also translated to important savings by eliminating daily inter-office couriers. Finally, capital expenditure initiators, buyers and management are able to track on a real-time basis the status and evolution of the approval process”.<br />“The implementation of EZ-Workflow has proven to be a wise decision for the Atlantic Division of Comcast Cable, as all targeted operational objectives associated with our capital expenditure approval process are being met.”.<br />(Steve Hughes, Sr. Director of Resource Management)<br />
    176. 176. Segregation of Duties (SoD)<br />Customer / Project Profile:<br /><ul><li>Olympus Winter & Ibe stands for innovative products in medical technology since its foundation in 1954. Their endoscope systems are recognized and esteemed throughout the world.
    177. 177. 3,200 employees
    178. 178. Revenue: $5.6b USD (2007)
    179. 179. Baan IV user
    180. 180. External Auditors: KPMG</li></ul>“We have selected EZ-Compliance because it is the only business solution available able to scan Baan authorizations and identify all related J-SOX Segregation of Duties (SoD) conflicts within the first day of implementation. Its ability to automate this scan daily/weekly without human intervention will not only help us secure our J-SOX audit certification, it will eliminate tedious manual effort and save Olympus significant SoD monitoring and J-SOX audit cost".<br />(Head of IT, Olympus Winter & Ibe GmbH)<br />
    181. 181. Customer / Project Profile:<br /><ul><li>Largest provider of stored energy solutions for industrial applications in the world
    182. 182. 7,800 employees / 21 manufacturing and distribution facilities
    183. 183. Over 10,000 customers worldwide
    184. 184. Revenue: $977M (2007)
    185. 185. Baan IV user
    186. 186. External Auditors: E&Y</li></ul>“We reduced our SoD validation time & effort by 90%, and increased user authorizations and SoD data accuracy by 100% compared with the manual approach of before”,<br />“Without EZ-Compliance, we believe that passing our SOX/SoD audit would have been difficult, time consuming and not humanly possible in the time allotted”<br />(Manager Business Applications, EnerSys)<br />
    187. 187. Customer / Project Profile:<br /><ul><li>Zebra Technologies delivers innovative and reliable specialty digital printing solutions for business improvement and security applications in 100 countries around the world.
    188. 188. 2,200 employees
    189. 189. Revenue: $977M (2007)
    190. 190. Baan IV & Oracle user
    191. 191. External Auditors: E&Y</li></ul>“Significant time and effort was required to review and streamline the authorizations we give to our employees globally. We appreciate greatly the ability of EZ-Compliance to enable visibility of our authorizations via a simple to use Portal and to fully automate the tedious manual work to monitor current and new SoD conflicts. A true time and cost saving for us”. <br />(Senior Internal Auditor for Zebra, Zebra Technologies)<br />
    192. 192. Customer / Project Profile:<br /><ul><li>Global in vitro diagnostics company specializing in the area of pre-transfusion diagnostics
    193. 193. Headquartered in Atlanta Georgia, USA
    194. 194. 610 employees
    195. 195. Revenue of $282M USD in 2008
    196. 196. External Auditors: Grant Thornton</li></ul>“Unlike many software solutions that usually leave me with a mixed feeling when assessing them, EZ-Compliance stood out as one that delivers impressive results with limited setup. The ability to scan in only minutes thousands of authorizations records, from Baan or other corporate applications across several Immucor business units, enables us to perform the SoD scan as often as desired. It is clear for us at Immucor that EZ-Compliance will save us time”. <br />(Project Manager & Certified Six Sigma Black Belt, Immucor)<br />
    197. 197. Customer / Project Profile:<br /><ul><li>Founded in the Netherlands in 1979., HYVA is committed to the development, production, marketing and distribution of components for the commercial vehicle industry.
    198. 198. 1,000 employees
    199. 199. Revenue: $255M (2006)
    200. 200. Baan ERP-5 & LN user</li></ul>“For HYVA, the SaaS lease model enables a flexible subscription with limited upfront investment while maximizing business value from day one. We confirmed our EZ-Compliance selection to DynaFlow and a few days later, we received the login info to connect to the EZ-Compliance SaaS server for us to directly start investigating and resolving the SoD conflicts identified. Exactly the efficiency we were looking for.” <br />(Business Process Analyst, HYVA)<br />
    201. 201. Customer / Project Profile:<br /><ul><li>Manufacturer of ductile iron pressure pipe for potable water transmission and wastewater collection
    202. 202. Part of Amsted Industries
    203. 203. 9,200 employees
    204. 204. Revenue of $2.8bn in 2007.
    205. 205. External Auditors: PWC</li></ul>“The definition of the approval routes, the configuration of the routing rules and the training of the end-users (all able to be done by non-IT personnel) took less time than anticipated. This was made possible because approval patterns and related user notifications can be defined, changed or implemented in production within only minutes” <br />(Purchasing Manager, Griffin Pipe)<br />

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