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Box Investor
Presentation
1
Investor Disclosure: Forward-Looking Statements
and Non-GAAP Financial Measures
This presentation contains forward‐looking statements that involve risks and uncertainties, including statements regarding Box’s expectations regarding the
size of its market opportunity, the demand for its products, its ability to scale its business and drive operating leverage, its long‐term revenue target
expectations, its ability to achieve and maintain positive free cash flow for the full fiscal year ending January 31, 2018, profitability, recent and planned
product introductions and enhancements, benefits of such product introductions and enhancements, and success of strategic partnerships, its ability to
achieve its long-term revenue target and related operating metrics at a $1 billion annual revenue run rate, as well as expectations regarding its revenue,
billings, GAAP and non‐GAAP earnings per share, the related components of GAAP and non‐GAAP earnings per share, and weighted average basic and
diluted outstanding share count expectations for Box’s fiscal first quarter and full fiscal year 2018.
There are a significant number of factors that could cause actual results to differ materially from statements made in this press release, including: (1)
adverse changes in general economic or market conditions; (2) delays or reductions in information technology spending; (3) factors related to Box’s
intensely competitive market, including but not limited to pricing pressures, industry consolidation, entry of new competitors and new applications and
marketing initiatives by Box’s current or future competitors; (4) the development of the Cloud Content Management market; (5) risks associated with Box’s
ability to manage its rapid growth effectively; (6) Box’s limited operating history, which makes it difficult to predict future results; (7) the risk that Box’s
customers do not renew their subscriptions, expand their use of Box’s services, or adopt new products offered by Box; (8) Box’s ability to provide timely
and successful enhancements, new features and modifications to its platform and services; (9) actual or perceived security vulnerabilities in Box’s services
or any breaches of Box’s security controls; and (10) Box’s ability to realize the expected benefits of its third‐party partnerships.
You should not rely on any forward‐looking statements, and we assume no obligation, nor do we intend, to update them. All information in this
presentation is as of March 1, 2017.
This presentation contains non‐GAAP financial measures and key metrics relating to the company's past and expected future performance. You can find
the reconciliation of these measures to the nearest comparable GAAP measures in the appendix at the end of this presentation.
Any unreleased services or features referenced in this presentation or other public statements by Box are not currently available and may not be delivered
on time or at all. Customers who purchase Box products and services should make their purchase decisions based upon services and features that are
currently available.
All growth rates represent year-over-year comparisons, except as otherwise noted.
2
Fourth Quarter Fiscal 2017 Financial Highlights
Record Revenue, Achieved Positive Free Cash Flow and Continued Operational Efficiencies
Note: See GAAP to Non-GAAP reconciliation tables in the Appendix at the end of this presentation.
3
All your work, together
Every Business is Becoming a Digital Business
New ways
to work
Insight-led
collaboration &
productivity
New approaches
to IT
100% cloud
to maximize agility
New digital
experiences
User-centric
and best-in-class
The New Way to Work
One
platform for
all your
content
Secure and
compliant for
every industry
and geo
Integrated
with every
app you use
Built for
collaboration
and
workflow
across
borders
User centric
and
developer
friendly at
the same
time
Created to
leverage
cloud
economics
DCTM
FTP
Email
Email
Email
The way most enterprises work
is fractured and often unsecured
7
Where All Your Work Comes Together
Connects to all the apps your
enterprise uses today
Adds security into every content
application, automatically
End-users love
Box – fast adoption
BOX
APPS
CUSTOM
APPS
8
Analytics
Compliance
Data protection policies
Workflow automation
Key management
Information governance
Data residency
Box is Cloud Content Management
9
API
Files
Collaboration
Search
Metadata
Fortune 500
64%
71K
Customers
10
1. Three year risk adjusted results from a commissioned TEI study conducted by:
Proven value across the organization
$2M savings by retiring
storage and ECM
Infrastructure
$3M avoided by improved
compliance and security1
Risk Productivity
20% improvement
in user productivity1
11
The cloud content management platform
Simple Secure Open
12
Access to all your content from any device
Real-time team collaboration
Online & offline access to files
Native rich media previews
Unlimited storage
Work simply from any device, anywhere
13
Work on your files in any app, including Office 365
14
Sales
Share presentations
and sales collateral with
customers and prospects
Finance
Collaborate on business
planning, revenue recognition,
customer proposals & deal terms
HR
Collaborate on headcount
planning, performance reviews,
HR benefits and compensation
Internal Workflows
Supply Chain
Share inventory planning
documents with all
relevant parties
Law Firm
Collaborate on sensitive
documents related to IP,
patents, litigation & M&A
Ad Agency
Collaboration with design
agencies, distribute assets
to media and creative teams
External Collaborators
Work with teams inside and outside the company
15
The cloud content management platform
Simple Secure Open
16
User Security
• Enterprise Identity Integration
• Granular Access and Collaboration Controls
• Native Device & Mobile Controls
• Detailed Logging and Reporting
Enterprise Controls
• Seamless Retention Management
• Defensible eDiscovery
• Legal Holds
• Enforceable Content Policies
Infrastructure
• 3 Data Centers and 99.9% SLA
• Encryption: AES 256 and TLS
• Choose Your Network
• Penetration Tests and Secure Software Dev. Lifecycle (SDLC)
Compliance
• HIPAA
• FINRA
• PCI
• ISO 27018
• FedRAMP
• BCRs (Binding Corporate Rules) + Privacy Shield
Comprehensive security and compliance to stay protected
17
Unparalleled visibility and control over your content
7 permission types
Trusted device access controls
Document Retention Policies
Full activity audit trails
Watermarking
18
In-region data storage to meet local regulations
United States
Canada
Ireland
Germany
Japan
Australia
Singapore
19
Retention Management
Data Loss Prevention
Full Activity Audit Trails
Defensible Discovery
Legal Holds
Modern information governance to ensure compliance
20
Independent Key Control
Preserves Cloud Benefits
Full Lifecycle Encryption
Unchangeable Audit Log
Full control over your encrypted content
Customer
Logs
21
The cloud content management platform
Simple Secure Open
22
Box Apps Partner Ecosystem Custom Apps
Metadata Retention Workflow Search Collaboration Security Policies
Box Platform integrates into any application
Files Notes
Storage
Capture
23
Powering digital transformation in every industry
24
Storage
($23 Billion)
Enterprise Content
Management & Collaboration
($16 Billion)
Platform
($5 Billion)
File Sync/Share
($2 Billion)
Retire legacy storage, shift to cloud
Power next-gen content-driven apps
Store, share, access
Govern, secure, audit, enable workflows
Source: IDC Worldwide Forecasts for File Sync & Share, Storage for Public & Private Cloud, Content
Management Software, Content Collaboration Software, Team Collaboration Applications, BPM Software,
Gartner Public Cloud Services Worldwide - 2013-2019 and management estimates for platform.
Large & growing addressable market
$45+ Billion by 2019
25
Driving Long
Term Growth
Note: Billings is calculated by adding the change in deferred revenue to GAAP revenue recognized during the quarter.
History of strong financial execution
$59
$124
$216
$303
$399
FY13 FY14 FY15 FY16 FY17
$86
$174
$246
$369
$454
FY13 FY14 FY15 FY16 FY17
BillingsRevenue
27
Catalysts for sustainable and rapid growth
Strong foundation for growth
Seat Growth
18% annual
expansion rate
in Q4FY17
New Products
Well positioned to
address $45B market
opportunity
Box Platform
Greenfield opportunity
to serve app developers
in B2B2C use cases
Partner Leverage
IBM, MSFT, AWS, GOOG
and other key partners
expand technology and
distribution, including
internationally
New Logos
71K current
customers
28
Compelling customer economics
95% recurring revenue provides strong revenue visibility
Improved Churn
Product stickiness
3% 18% 115%
Net Expansion(1)
Continued growth within
existing customers
Retention Rate(2)
Best-in-Class
1.Net expansion defined as the net increase in contract value from our existing customers, who had $5K+ in TAV 12 months ago.
2.Retention rate is defined as the net % of Total Account Value (“TAV”) retained from existing customers, including expansion.
This metric is calculated by dividing current TAV of customers who 12 months ago had $5K+ in TAV by their TAV 12 months ago.
29
Note: Sales expense includes customer success costs, which is our team that engages with customers to understand their specific use cases and deployment needs.
Phase 1: Land Phase 2: Expand Phase 3: Renew
Revenue
Sales & Marketing
Contribution Margin
High leverage model with strong upsell economics
30
Inflection point in growth and innovation
New products provide further competitive differentiation
31
Inherent Business Model Leverage
• Lower cost of customer expansion and renewals
• Improve sales rep tenure and productivity
• Scale drives free user marketing leverage
Focus Areas
• New products drive higher productivity and ACV
• Leverage partners to enhance sales efficiency
• Expand self-service model for small customers
Driving significant S&M operating leverage
Q4’17 S&M as % of revenue improved 14 Points to 54%
Q4FY16 Q4FY17
Facilities and IT
Free User
Marketing
People and
Programs
S&M spend as % Revenue
Note: Sales and marketing expenses by type as a percentage of revenue are presented on a non-GAAP basis and exclude stock-based compensation.
54%
10%
4%
44%
5%
5%
32
Progressing toward profitability
37% 29% 23% 20% 14%
47%
34%
25% 26%
21%
166%
134%
91%
74%
57%
FY13 FY14 FY15 FY16 FY17
G&A R&D S&M
Non-GAAP Operating Expenses
(% of Revenue)
-172%
-117%
-59%
-44%
-18%
FY13 FY14 FY15 FY16 FY17
Non-GAAP Operating Margin
(% of Revenue)
Free Cash Flow
(% of Revenue)
Significant YoY FCF improvement
due to:
• Improvements in non-GAAP
operating loss
• Cash flow from operations
improving with tighter
working capital management
• End of significant HQ move
costs
Note: Expenses and operating margin shown on a non-GAAP basis (reconciliations to the GAAP basis can be found in the Appendix of this presentation). Free
Cash Flow Margin = Free Cash Flow as a percentage of Revenue. Free Cash Flow is defined as cash (used in) provided by operating activities less purchases of
property and equipment, principal payments of capital lease obligations, and other items that did not or are not expected to require cash settlement and which
management considers to be outside of Box’s core business. Refer to the Appendix for the reconciliation of Free Cash Flow to the nearest GAAP measure. 33
-25%
-18%
-8% -11%
9%
Q4'16 Q1'17 Q2'17 Q3'17 Q4'17
Tracking to reach $1B annual run rate in FY21
Customer base expansion & market size drive confidence in future growth
~25% cohort growth rates
($ weighted)
~15% cohort growth rates
($ weighted)
New cohort sizes = FY14-16 Avg
75%
25%
FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21
FY17 and Prior FY18 and Forward
Note: Goal to achieve $250 million in a quarter in FY21.
34
Target Model at ~$1B Annual Revenue Run Rate
Scaling to ~$1B with existing customers, new products & improved efficiency
FY15 FY16 FY17 Key Drivers At ~$1B
Gross Margin 80% 75% 75%
Scale into expanded data
center footprint
~75%
S&M as a % of
revenue
91% 74% 57%
Drive business model leverage
and rep productivity ~39%
R&D as a % of
revenue
25% 26% 21%
Continue to innovate on world
class products
~16%
G&A as a % of
revenue
23% 20% 14%
Focus on operational
excellence ~9%
Operating
Margin
(59%) (44%) (18%)
Manage expenses and benefit
from economies of scale
~11%
Free Cash Flow
Margin
(57%) (38%) (6%)
Improve payment durations;
major CapEx in past
~17%
35
Box Highlights
Product
Differentiation
#AllNewBox furthers
market leadership
New Product
Offerings
New products drive
upsell opportunity and
expand addressable
market
Early Platform
Traction
Box as Content Platform
extends opportunity to
new multi-billion dollar
greenfield market
Partner Ecosystem
Expansion
World-class ecosystem
broadens technology and
sales distribution
Compelling
Economics
Inherent business model
leverage with strong
customer economics
36
Thank You
37
Appendix
38
GAAP to Non-GAAP Reconciliation – Billings
($ in thousands) FY13 FY14 FY15 FY16 FY17
GAAP revenue $58,797 $124,192 $216,440 $302,704 $398,605
Deferred revenue, end of period 40,099 90,072 120,057 186,413 241,984
Less: deferred revenue, beginning of
period
(13,169) (40,099) (90,072) (120,057) (186,413)
Billings $85,727 $174,165 $246,425 $369,060 $454,176
39
GAAP to Non-GAAP Reconciliation – Operating Expenses
($ in thousands)
FY2013
As a % of
revenue
FY2014
As a % of
revenue
FY2015
As a % of
revenue
GAAP research and development $28,996 49% $45,967 37% $66,402 31%
Less: stock-based compensation (1,211) (3,154) (11,767)
Non-GAAP research and development $27,785 47% $42,813 34% $54,635 25%
GAAP sales and marketing $99,221 169% $171,188 138% $207,749 96%
Less: stock-based compensation (1,893) (5,017) (11,616)
Non-GAAP sales and marketing $97,328 166% $166,171 134% $196,133 91%
GAAP general and administrative $25,429 43% $39,843 32% $61,672 28%
Less: stock-based compensation (3,345) (3,128) (7,054)
Less: intangible assets amortization (176) (174) (169)
Less: expenses related to a legal verdict - - (3,900)
Non-GAAP general and administrative $21,908 37% $36,541 29% $50,549 23%
40
GAAP to Non-GAAP Reconciliation – Operating Expenses (Cont’d)
($ in thousands)
FY2016
As a % of
revenue
FY2017
As a % of
revenue
GAAP research and development $102,500 34% $115,928 29%
Less: stock-based compensation (24,696) (30,796)
Non-GAAP research and development $77,804 26% $85,132 21%
GAAP sales and marketing $242,184 80% $253,020 63%
Less: stock-based compensation (19,530) (26,142)
Non-GAAP sales and marketing $222,654 74% $226,878 57%
GAAP general and administrative $71,923 24% $68,182 17%
Less: stock-based compensation (10,614) (13,552)
Less: intangible assets amortization (154) (155)
Less: (expenses) income related to a legal verdict (1,586) 1,664
Non-GAAP general and administrative $59,569 20% $56,139 14%
41
GAAP to Non-GAAP Reconciliation – Gross Margin
($ in thousands) FY2015
As a % of
revenue
FY2016
As a % of
revenue
FY2017
As a % of
revenue
GAAP gross margin $169,167 78% $215,604 71% $286,475 72%
Add: stock-based
compensation
1,492 4,664 7,882
Add: intangible assets
amortization
3,455 5,443 3,197
Non-GAAP gross margin $174,114 80% $225,711 75% $297,554 75%
42
GAAP to Non-GAAP Reconciliation – Operating Margin
($ in thousands)
FY2013
As a % of
revenue
FY2014
As a % of
revenue
FY2015
As a % of
revenue
GAAP operating margin ($109,129) (186%) ($158,780) (128%) ($166,656) (77%)
Add: stock-based compensation 7,536 11,749 31,929
Add: intangible assets amortization 176 1,987 3,624
Add: accruals related to a legal verdict - - 3,900
Non-GAAP operating margin ($101,417) (172%) ($145,044) (117%) ($127,203) (59%)
43
GAAP to Non-GAAP Reconciliation – Operating Margin
($ in thousands) FY2016
As a % of
revenue
FY2017
As a % of
revenue
GAAP operating margin ($201,003) (66%) $(150,655) (38%)
Add: stock-based compensation 59,504 78,372
Add: intangible assets amortization 5,597 3,352
Add: expenses (income) related to a legal
verdict
1,586 (1,664)
Non-GAAP operating margin ($134,316) (44%) $(70,595) (18%)
44
GAAP to Non-GAAP Reconciliation – Free Cash Flow
$ in thousands) FY15
As a % of
revenue FY16
As a % of
revenue FY17
As a % of
revenue
GAAP net cash used in operating activities ($84,800) (39%) ($66,321) (22%) ($1,218) (-%)
Add: Restricted cash used to guarantee a letter
of credit for Redwood City HQ
- 25,000 -
Less: purchases of property and equipment (38,681) (72,939) (14,956)
Less: Payments of capital lease obligations (69) (2,036) (8,675)
Free cash flow ($123,550) (57%) ($116,296) (38%) ($24,849) (6%)
45
GAAP to Non-GAAP Reconciliation – Free Cash Flow
($ in thousands)
Q4FY16
As a % of
revenue Q1FY17
As a % of
revenue Q2FY17
As a % of
revenue Q3FY17
As a % of
revenue Q4FY17
As a % of
revenue
GAAP net cash (used in)
provided by operating
activities
$4,865 6% ($4,231) (5%) ($4,879) (5%) ($6,829) (7%) $14,721 13%
Less: purchases of property
and equipment
(25,097) (10,976) (771) (1,892) (1,317)
Less: Payments of capital lease
obligations
(1,108) (949) (2,312) (2,178) (3,236)
Free cash flow ($21,340) (25%) ($16,156) (18%) ($7,962) (8%) ($10,899) (11%) $10,168 9%
46
GAAP to Non-GAAP Reconciliation – Earnings per Share (EPS)
Q4FY16 Q4FY17
GAAP EPS ($0.41) ($0.28)
Stock-based compensation 0.13 0.18
Intangible assets amortization 0.02 -
Non-GAAP EPS ($0.26) ($0.10)
47

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Box investor presentation

  • 2. Investor Disclosure: Forward-Looking Statements and Non-GAAP Financial Measures This presentation contains forward‐looking statements that involve risks and uncertainties, including statements regarding Box’s expectations regarding the size of its market opportunity, the demand for its products, its ability to scale its business and drive operating leverage, its long‐term revenue target expectations, its ability to achieve and maintain positive free cash flow for the full fiscal year ending January 31, 2018, profitability, recent and planned product introductions and enhancements, benefits of such product introductions and enhancements, and success of strategic partnerships, its ability to achieve its long-term revenue target and related operating metrics at a $1 billion annual revenue run rate, as well as expectations regarding its revenue, billings, GAAP and non‐GAAP earnings per share, the related components of GAAP and non‐GAAP earnings per share, and weighted average basic and diluted outstanding share count expectations for Box’s fiscal first quarter and full fiscal year 2018. There are a significant number of factors that could cause actual results to differ materially from statements made in this press release, including: (1) adverse changes in general economic or market conditions; (2) delays or reductions in information technology spending; (3) factors related to Box’s intensely competitive market, including but not limited to pricing pressures, industry consolidation, entry of new competitors and new applications and marketing initiatives by Box’s current or future competitors; (4) the development of the Cloud Content Management market; (5) risks associated with Box’s ability to manage its rapid growth effectively; (6) Box’s limited operating history, which makes it difficult to predict future results; (7) the risk that Box’s customers do not renew their subscriptions, expand their use of Box’s services, or adopt new products offered by Box; (8) Box’s ability to provide timely and successful enhancements, new features and modifications to its platform and services; (9) actual or perceived security vulnerabilities in Box’s services or any breaches of Box’s security controls; and (10) Box’s ability to realize the expected benefits of its third‐party partnerships. You should not rely on any forward‐looking statements, and we assume no obligation, nor do we intend, to update them. All information in this presentation is as of March 1, 2017. This presentation contains non‐GAAP financial measures and key metrics relating to the company's past and expected future performance. You can find the reconciliation of these measures to the nearest comparable GAAP measures in the appendix at the end of this presentation. Any unreleased services or features referenced in this presentation or other public statements by Box are not currently available and may not be delivered on time or at all. Customers who purchase Box products and services should make their purchase decisions based upon services and features that are currently available. All growth rates represent year-over-year comparisons, except as otherwise noted. 2
  • 3. Fourth Quarter Fiscal 2017 Financial Highlights Record Revenue, Achieved Positive Free Cash Flow and Continued Operational Efficiencies Note: See GAAP to Non-GAAP reconciliation tables in the Appendix at the end of this presentation. 3
  • 4. All your work, together
  • 5. Every Business is Becoming a Digital Business New ways to work Insight-led collaboration & productivity New approaches to IT 100% cloud to maximize agility New digital experiences User-centric and best-in-class
  • 6. The New Way to Work One platform for all your content Secure and compliant for every industry and geo Integrated with every app you use Built for collaboration and workflow across borders User centric and developer friendly at the same time Created to leverage cloud economics
  • 7. DCTM FTP Email Email Email The way most enterprises work is fractured and often unsecured 7
  • 8. Where All Your Work Comes Together Connects to all the apps your enterprise uses today Adds security into every content application, automatically End-users love Box – fast adoption BOX APPS CUSTOM APPS 8
  • 9. Analytics Compliance Data protection policies Workflow automation Key management Information governance Data residency Box is Cloud Content Management 9 API Files Collaboration Search Metadata
  • 11. 1. Three year risk adjusted results from a commissioned TEI study conducted by: Proven value across the organization $2M savings by retiring storage and ECM Infrastructure $3M avoided by improved compliance and security1 Risk Productivity 20% improvement in user productivity1 11
  • 12. The cloud content management platform Simple Secure Open 12
  • 13. Access to all your content from any device Real-time team collaboration Online & offline access to files Native rich media previews Unlimited storage Work simply from any device, anywhere 13
  • 14. Work on your files in any app, including Office 365 14
  • 15. Sales Share presentations and sales collateral with customers and prospects Finance Collaborate on business planning, revenue recognition, customer proposals & deal terms HR Collaborate on headcount planning, performance reviews, HR benefits and compensation Internal Workflows Supply Chain Share inventory planning documents with all relevant parties Law Firm Collaborate on sensitive documents related to IP, patents, litigation & M&A Ad Agency Collaboration with design agencies, distribute assets to media and creative teams External Collaborators Work with teams inside and outside the company 15
  • 16. The cloud content management platform Simple Secure Open 16
  • 17. User Security • Enterprise Identity Integration • Granular Access and Collaboration Controls • Native Device & Mobile Controls • Detailed Logging and Reporting Enterprise Controls • Seamless Retention Management • Defensible eDiscovery • Legal Holds • Enforceable Content Policies Infrastructure • 3 Data Centers and 99.9% SLA • Encryption: AES 256 and TLS • Choose Your Network • Penetration Tests and Secure Software Dev. Lifecycle (SDLC) Compliance • HIPAA • FINRA • PCI • ISO 27018 • FedRAMP • BCRs (Binding Corporate Rules) + Privacy Shield Comprehensive security and compliance to stay protected 17
  • 18. Unparalleled visibility and control over your content 7 permission types Trusted device access controls Document Retention Policies Full activity audit trails Watermarking 18
  • 19. In-region data storage to meet local regulations United States Canada Ireland Germany Japan Australia Singapore 19
  • 20. Retention Management Data Loss Prevention Full Activity Audit Trails Defensible Discovery Legal Holds Modern information governance to ensure compliance 20
  • 21. Independent Key Control Preserves Cloud Benefits Full Lifecycle Encryption Unchangeable Audit Log Full control over your encrypted content Customer Logs 21
  • 22. The cloud content management platform Simple Secure Open 22
  • 23. Box Apps Partner Ecosystem Custom Apps Metadata Retention Workflow Search Collaboration Security Policies Box Platform integrates into any application Files Notes Storage Capture 23
  • 24. Powering digital transformation in every industry 24
  • 25. Storage ($23 Billion) Enterprise Content Management & Collaboration ($16 Billion) Platform ($5 Billion) File Sync/Share ($2 Billion) Retire legacy storage, shift to cloud Power next-gen content-driven apps Store, share, access Govern, secure, audit, enable workflows Source: IDC Worldwide Forecasts for File Sync & Share, Storage for Public & Private Cloud, Content Management Software, Content Collaboration Software, Team Collaboration Applications, BPM Software, Gartner Public Cloud Services Worldwide - 2013-2019 and management estimates for platform. Large & growing addressable market $45+ Billion by 2019 25
  • 27. Note: Billings is calculated by adding the change in deferred revenue to GAAP revenue recognized during the quarter. History of strong financial execution $59 $124 $216 $303 $399 FY13 FY14 FY15 FY16 FY17 $86 $174 $246 $369 $454 FY13 FY14 FY15 FY16 FY17 BillingsRevenue 27
  • 28. Catalysts for sustainable and rapid growth Strong foundation for growth Seat Growth 18% annual expansion rate in Q4FY17 New Products Well positioned to address $45B market opportunity Box Platform Greenfield opportunity to serve app developers in B2B2C use cases Partner Leverage IBM, MSFT, AWS, GOOG and other key partners expand technology and distribution, including internationally New Logos 71K current customers 28
  • 29. Compelling customer economics 95% recurring revenue provides strong revenue visibility Improved Churn Product stickiness 3% 18% 115% Net Expansion(1) Continued growth within existing customers Retention Rate(2) Best-in-Class 1.Net expansion defined as the net increase in contract value from our existing customers, who had $5K+ in TAV 12 months ago. 2.Retention rate is defined as the net % of Total Account Value (“TAV”) retained from existing customers, including expansion. This metric is calculated by dividing current TAV of customers who 12 months ago had $5K+ in TAV by their TAV 12 months ago. 29
  • 30. Note: Sales expense includes customer success costs, which is our team that engages with customers to understand their specific use cases and deployment needs. Phase 1: Land Phase 2: Expand Phase 3: Renew Revenue Sales & Marketing Contribution Margin High leverage model with strong upsell economics 30
  • 31. Inflection point in growth and innovation New products provide further competitive differentiation 31
  • 32. Inherent Business Model Leverage • Lower cost of customer expansion and renewals • Improve sales rep tenure and productivity • Scale drives free user marketing leverage Focus Areas • New products drive higher productivity and ACV • Leverage partners to enhance sales efficiency • Expand self-service model for small customers Driving significant S&M operating leverage Q4’17 S&M as % of revenue improved 14 Points to 54% Q4FY16 Q4FY17 Facilities and IT Free User Marketing People and Programs S&M spend as % Revenue Note: Sales and marketing expenses by type as a percentage of revenue are presented on a non-GAAP basis and exclude stock-based compensation. 54% 10% 4% 44% 5% 5% 32
  • 33. Progressing toward profitability 37% 29% 23% 20% 14% 47% 34% 25% 26% 21% 166% 134% 91% 74% 57% FY13 FY14 FY15 FY16 FY17 G&A R&D S&M Non-GAAP Operating Expenses (% of Revenue) -172% -117% -59% -44% -18% FY13 FY14 FY15 FY16 FY17 Non-GAAP Operating Margin (% of Revenue) Free Cash Flow (% of Revenue) Significant YoY FCF improvement due to: • Improvements in non-GAAP operating loss • Cash flow from operations improving with tighter working capital management • End of significant HQ move costs Note: Expenses and operating margin shown on a non-GAAP basis (reconciliations to the GAAP basis can be found in the Appendix of this presentation). Free Cash Flow Margin = Free Cash Flow as a percentage of Revenue. Free Cash Flow is defined as cash (used in) provided by operating activities less purchases of property and equipment, principal payments of capital lease obligations, and other items that did not or are not expected to require cash settlement and which management considers to be outside of Box’s core business. Refer to the Appendix for the reconciliation of Free Cash Flow to the nearest GAAP measure. 33 -25% -18% -8% -11% 9% Q4'16 Q1'17 Q2'17 Q3'17 Q4'17
  • 34. Tracking to reach $1B annual run rate in FY21 Customer base expansion & market size drive confidence in future growth ~25% cohort growth rates ($ weighted) ~15% cohort growth rates ($ weighted) New cohort sizes = FY14-16 Avg 75% 25% FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY17 and Prior FY18 and Forward Note: Goal to achieve $250 million in a quarter in FY21. 34
  • 35. Target Model at ~$1B Annual Revenue Run Rate Scaling to ~$1B with existing customers, new products & improved efficiency FY15 FY16 FY17 Key Drivers At ~$1B Gross Margin 80% 75% 75% Scale into expanded data center footprint ~75% S&M as a % of revenue 91% 74% 57% Drive business model leverage and rep productivity ~39% R&D as a % of revenue 25% 26% 21% Continue to innovate on world class products ~16% G&A as a % of revenue 23% 20% 14% Focus on operational excellence ~9% Operating Margin (59%) (44%) (18%) Manage expenses and benefit from economies of scale ~11% Free Cash Flow Margin (57%) (38%) (6%) Improve payment durations; major CapEx in past ~17% 35
  • 36. Box Highlights Product Differentiation #AllNewBox furthers market leadership New Product Offerings New products drive upsell opportunity and expand addressable market Early Platform Traction Box as Content Platform extends opportunity to new multi-billion dollar greenfield market Partner Ecosystem Expansion World-class ecosystem broadens technology and sales distribution Compelling Economics Inherent business model leverage with strong customer economics 36
  • 39. GAAP to Non-GAAP Reconciliation – Billings ($ in thousands) FY13 FY14 FY15 FY16 FY17 GAAP revenue $58,797 $124,192 $216,440 $302,704 $398,605 Deferred revenue, end of period 40,099 90,072 120,057 186,413 241,984 Less: deferred revenue, beginning of period (13,169) (40,099) (90,072) (120,057) (186,413) Billings $85,727 $174,165 $246,425 $369,060 $454,176 39
  • 40. GAAP to Non-GAAP Reconciliation – Operating Expenses ($ in thousands) FY2013 As a % of revenue FY2014 As a % of revenue FY2015 As a % of revenue GAAP research and development $28,996 49% $45,967 37% $66,402 31% Less: stock-based compensation (1,211) (3,154) (11,767) Non-GAAP research and development $27,785 47% $42,813 34% $54,635 25% GAAP sales and marketing $99,221 169% $171,188 138% $207,749 96% Less: stock-based compensation (1,893) (5,017) (11,616) Non-GAAP sales and marketing $97,328 166% $166,171 134% $196,133 91% GAAP general and administrative $25,429 43% $39,843 32% $61,672 28% Less: stock-based compensation (3,345) (3,128) (7,054) Less: intangible assets amortization (176) (174) (169) Less: expenses related to a legal verdict - - (3,900) Non-GAAP general and administrative $21,908 37% $36,541 29% $50,549 23% 40
  • 41. GAAP to Non-GAAP Reconciliation – Operating Expenses (Cont’d) ($ in thousands) FY2016 As a % of revenue FY2017 As a % of revenue GAAP research and development $102,500 34% $115,928 29% Less: stock-based compensation (24,696) (30,796) Non-GAAP research and development $77,804 26% $85,132 21% GAAP sales and marketing $242,184 80% $253,020 63% Less: stock-based compensation (19,530) (26,142) Non-GAAP sales and marketing $222,654 74% $226,878 57% GAAP general and administrative $71,923 24% $68,182 17% Less: stock-based compensation (10,614) (13,552) Less: intangible assets amortization (154) (155) Less: (expenses) income related to a legal verdict (1,586) 1,664 Non-GAAP general and administrative $59,569 20% $56,139 14% 41
  • 42. GAAP to Non-GAAP Reconciliation – Gross Margin ($ in thousands) FY2015 As a % of revenue FY2016 As a % of revenue FY2017 As a % of revenue GAAP gross margin $169,167 78% $215,604 71% $286,475 72% Add: stock-based compensation 1,492 4,664 7,882 Add: intangible assets amortization 3,455 5,443 3,197 Non-GAAP gross margin $174,114 80% $225,711 75% $297,554 75% 42
  • 43. GAAP to Non-GAAP Reconciliation – Operating Margin ($ in thousands) FY2013 As a % of revenue FY2014 As a % of revenue FY2015 As a % of revenue GAAP operating margin ($109,129) (186%) ($158,780) (128%) ($166,656) (77%) Add: stock-based compensation 7,536 11,749 31,929 Add: intangible assets amortization 176 1,987 3,624 Add: accruals related to a legal verdict - - 3,900 Non-GAAP operating margin ($101,417) (172%) ($145,044) (117%) ($127,203) (59%) 43
  • 44. GAAP to Non-GAAP Reconciliation – Operating Margin ($ in thousands) FY2016 As a % of revenue FY2017 As a % of revenue GAAP operating margin ($201,003) (66%) $(150,655) (38%) Add: stock-based compensation 59,504 78,372 Add: intangible assets amortization 5,597 3,352 Add: expenses (income) related to a legal verdict 1,586 (1,664) Non-GAAP operating margin ($134,316) (44%) $(70,595) (18%) 44
  • 45. GAAP to Non-GAAP Reconciliation – Free Cash Flow $ in thousands) FY15 As a % of revenue FY16 As a % of revenue FY17 As a % of revenue GAAP net cash used in operating activities ($84,800) (39%) ($66,321) (22%) ($1,218) (-%) Add: Restricted cash used to guarantee a letter of credit for Redwood City HQ - 25,000 - Less: purchases of property and equipment (38,681) (72,939) (14,956) Less: Payments of capital lease obligations (69) (2,036) (8,675) Free cash flow ($123,550) (57%) ($116,296) (38%) ($24,849) (6%) 45
  • 46. GAAP to Non-GAAP Reconciliation – Free Cash Flow ($ in thousands) Q4FY16 As a % of revenue Q1FY17 As a % of revenue Q2FY17 As a % of revenue Q3FY17 As a % of revenue Q4FY17 As a % of revenue GAAP net cash (used in) provided by operating activities $4,865 6% ($4,231) (5%) ($4,879) (5%) ($6,829) (7%) $14,721 13% Less: purchases of property and equipment (25,097) (10,976) (771) (1,892) (1,317) Less: Payments of capital lease obligations (1,108) (949) (2,312) (2,178) (3,236) Free cash flow ($21,340) (25%) ($16,156) (18%) ($7,962) (8%) ($10,899) (11%) $10,168 9% 46
  • 47. GAAP to Non-GAAP Reconciliation – Earnings per Share (EPS) Q4FY16 Q4FY17 GAAP EPS ($0.41) ($0.28) Stock-based compensation 0.13 0.18 Intangible assets amortization 0.02 - Non-GAAP EPS ($0.26) ($0.10) 47