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CENTRE FOR
THE
EXPERIENCE
ECONOMY
VALUE CREATION
DEVELOPING THE VALUE ECO-SYSTEM X 2017
TWO PERSPECTIVES
by demystifying the
definition of experience
business
perspective
by exploring new
forms of value creation...
The psychology of experience and meaning
CENTRE FOR
THE
EXPERIENCE
ECONOMY
PERSONAL PERSPECTIEF
Daniel Kahneman
TWO FUNCTIONS OF THE BRAIN
the experiencing
self
the memorizing
self
THINKING FAST AND SLOW
fast
(system one)
slow
(system two)
Daniel Kahneman
WE CREATE MEANING THROUGH EXPERIENCE
challenging
unavoidable
doing &
undergoing
emotion
anticipation
memorable
unique
bein...
CENTRE FOR
THE
EXPERIENCE
ECONOMY
now we face the challenge: how do we create
value or meaningful experiences…
COMPETING VALUES FRAMEWORK AS A PIVOTING BASE
values vision
INTERNAL
4 | people & culture
How do we develop and train the ...
E
Organisation &
Quality processes
consistency
Create
Strategy &Vision
Value Proposition
Engaging experiences
Culture, lea...
Read the book
with illustrating
case studies
www.experience-economy.com
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Value creation eco system 17

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THE VALUE CREATION ECO-SYSTEM based on the Competing Values Framework

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Value creation eco system 17

  1. 1. CENTRE FOR THE EXPERIENCE ECONOMY VALUE CREATION DEVELOPING THE VALUE ECO-SYSTEM X 2017
  2. 2. TWO PERSPECTIVES by demystifying the definition of experience business perspective by exploring new forms of value creation BA personal perspective
  3. 3. The psychology of experience and meaning CENTRE FOR THE EXPERIENCE ECONOMY PERSONAL PERSPECTIEF
  4. 4. Daniel Kahneman TWO FUNCTIONS OF THE BRAIN the experiencing self the memorizing self
  5. 5. THINKING FAST AND SLOW fast (system one) slow (system two) Daniel Kahneman
  6. 6. WE CREATE MEANING THROUGH EXPERIENCE challenging unavoidable doing & undergoing emotion anticipation memorable unique being part of it losing sense of time wonder about
  7. 7. CENTRE FOR THE EXPERIENCE ECONOMY now we face the challenge: how do we create value or meaningful experiences…
  8. 8. COMPETING VALUES FRAMEWORK AS A PIVOTING BASE values vision INTERNAL 4 | people & culture How do we develop and train the people who have to support the experience strategy Which skills need to be trained and what is the desired culture? 3 | which internal processes create xp value? Which experience co-creation architecture? Which core competences are required? EXTERNAL CONTROL FLEXIBILITY 2 | experience (co-)creation Which experience environments? Which core competences are required? 1 | innovation & learning Where do we need to be creative, Think outside the box, to creat new environments and platforms and which networks are relevant? initiatives goals creativity empower- ment systems standards 5 how is money being earned
  9. 9. E Organisation & Quality processes consistency Create Strategy &Vision Value Proposition Engaging experiences Culture, leadership Changing competences business model MODUS OPERANDI 5 STEPS OFVALUE CREATION A BC E D
  10. 10. Read the book with illustrating case studies www.experience-economy.com

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