Integrated Knowledge Management

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Presentation given @ EBS, IRIS - 08-04-08

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Integrated Knowledge Management

  1. 1. Integrated Knowledge Management Boris Jaeger, JaegerKM I&C @ EBS, IRIS 08-04-2008
  2. 2. Overview - Problem - Analysis - Challenge - Solution
  3. 3. Problem What is integrated KM? Any Answers?
  4. 4. Analysis Systemic view of KM Everything is interrelated!
  5. 5. Analysis (cont.) Integrated view of KM
  6. 6. Analysis (cont.) Vertical dimension „ hierarchical management / temporal planning level“ - normative / meta level - strategic level - tactical level - operational level Classification
  7. 7. Analysis (cont.) Horizontal dimension „ functional structure / learning level “ - traditional functional value chain - terms of learning - degree of collaboration Classification
  8. 8. Analysis (cont.) Diagonal dimension „ socio-technical or holistic level “ - lively and unlively organisational parts - human, technology, and (their) organisation - other classifications Classification
  9. 9. Analysis (cont.) Content dimension „ Knowledge base <-> KM process + KM instruments “
  10. 10. Challenge The challenge of KM To identify a set of appropriate instruments within the KM process in oder to affect the organisational knowledge base efficiently -> direct and indirect intervention The effective way:
  11. 11. Challenge (cont.) The challenge of a KM framework / model Looking for interfaces between the elements and parts of KM‘s dimensions; terminology adaption -> choosing and connecting the dots pragmatically This means:
  12. 12. Solution Conceptual KM framework / model
  13. 13. Solution (cont.) Conceptual KM framework / model Advantage: Utility for Practice and Equipment for Research
  14. 14. Thank You! Challenge me!

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