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'Manaaki' in the Workplace

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This is a special presentation I conducted for New Zealand Trade & Enterprise, Philippines (NZTE).

Manaaki [Maori, New Zealand] is a verb that means to support, take care of, give hospitality to, protect, look out for - show respect, generosity and care for others. In other words, it means FAMILY.

So, how do we show 'manaaki' to our clients, co-workers and peers?

In this short talk, I will attempt to show you the key element for developing 'manaaki' in our work environment and the main stumbling block for 'manaaki' to thrive in our workplace.

Published in: Self Improvement
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'Manaaki' in the Workplace

  1. 1. ‘Manaaki’ in the Workplace By Boom San Agustin for NZTE Philippines
  2. 2. This is a special presentation I conducted for New Zealand Trade & Enterprise, Philippines (NZTE). Acknowledgement… Manaaki means… [Maori Language] - (verb) to support, take care of, give hospitality to, protect, look out for - show respect, generosity and care for others. In other words, it means FAMILY.
  3. 3. what is the most important thing we need to do to achieve manaaki
  4. 4. let’s find out
  5. 5. activity getting it right
  6. 6. so, how should we communicate
  7. 7. empathize concentrate ask or acknowledge respond c.a.r.e. The Active Communication Cycle
  8. 8. what keeps us from achieving manaaki
  9. 9. activity challenge of the pattern
  10. 10. so, what prevents us from communicating
  11. 11. our paradigms are… how we think things work in the world around us
  12. 12. to explain this, we need an elephant
  13. 13. why can’t the elephant break free
  14. 14. let’s try to change our thinking
  15. 15. transform the following… there’s nothing i can do about it he/she is difficult to work with that’s what my client wants the boss/client won’t allow that i have to… if only… it’s his/her fault that’s not my job
  16. 16. how do we manage our paradigms
  17. 17. activity swiss army knife
  18. 18. managing our paradigms be open-minded be courageous be imaginative
  19. 19. “ If you want small changes in your life, work on your attitude; but, if you want big and primary changes, work on your paradigms. - Stephen Covey
  20. 20. @BoomYourSales @BoomYourSales @BoomYourSales

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