Diversity= Difference Ethnicity Marital Status Color National Origin Race Income Age Work Experience Job Function Veteran StatusPhysical Ability . Diversity of Thought Learning Style Parental Status Education Religion Sexual Orientation Communication Style Gender and MANY more . .
Ethnocentrism • Ethnocentrism is the UNCONSCIOUS belief that one’s own group is superior to and a standard for judging other groups. Exists among: • states • people • countries
Racism • A belief that race is the primary determinant of human traits and that racial differences produce an inherent superiority of a particular race.
Ethnocentrism Vs Racism• Difference between ethnocentrism and racism:* racism is more of a conscious process* ethnocentrism is wholly unconscious“Nothing moves us to act more strongly than those processes within us that are unconscious.” -Colin J. Irwin-
Ethnocentrism It is a continuum-- 3. pride in one’s country; 4. tears at hearing our national anthem; 5. willingness to go to war for our country; 6. our way is the best or only way; 7. strangers should go home; 8. immigrants are taking our jobs . . .
Stereotypes • a commonly held, often negative, assumption about a person based upon perceptions of the group to which that person belongs.
What is the problem? • In fact, stereotyping often prevents us from obtaining information about who this person really is--his/her feelings, skills, experience and capabilities. • Stereotypes limit how we think about others.
What is the problem? • Many stereotypes suggest that some groups “don’t have what it takes” to contribute to the organization and do not have the capacity to learn and develop.
What is the problem? • Managers may feel absolved of any responsibility to get them into the learning loop. • This is how people who have been stereotyped are often excluded from the meaningful work of the company.
What is the problem? • Negative stereotypes, whether conscious or not, generate negative emotional reactions and negative treatment toward people who are different in some culturally significant way.
What is the problem? • “Filters” screen out suggestions, interests • Can be bypassed and create less psychological resistance • Holding attention, focusing, and providing lasting suggestions • Increased trust
Negative Treatment • This is especially true if the judgment is about something we view as fixed and unchangeable, such as intelligence.