SlideShare a Scribd company logo
1 of 2
Download to read offline
Salesforce to improve collaboration in education
Though the Education sector has seen significant
transformation in the last decade, the challenges of
high cost, limited reach and quality are still matters of
grave concern. The Cloud might just prove to be the
catalysts that will enable the sector overcome these
barriers. The Education sector which has already
embraced the use of the Cloud for email services could
now consider moving critical applications such as
Virtual Learning Environment (VLE), Learning
Management Systems (LMS) and Student Information
System (SIS) into the Cloud. The Cloud promises to make the Education system more collaborative and
innovative with unique resources readily available to all students. This could change the way in which
education is delivered and financed.
The need for a customer relationship management (CRM) solution to manage relationships across the
entire student lifecycle is a top priority on most campuses, driven by increased competition and the
need to recruit and retain students more effectively. At the same time the opportunity to invest in on-
demand solutions to simplify technology costs is growing. Institutions must provide ample connectivity
and ensure security measures are in place.
As costs increase and students are offered more options, institutions are under pressure to improve the
effectiveness of their recruitment and retention efforts, and will therefore place a renewed focus on
meeting student expectations. A focus on student success and retention is critical to growing your
college or university as well as your brand.
Studies show that 29% of educational institutions use messaging, conferencing and collaboration
solutions, while 31% use cloud storage capabilities. These digits clearly point to the need of advanced
computing systems to facilitate critical processes and create an ecosystem where remote students and
educators can be connected in real time.
To overcome some of these challenges Colleges and Universities are adopting Salesforce solutions to
alter the way they recruit and engage prospects, admit students, fundraise and reach out to alumni,
manage housing, retain and support at-risk students, operate customer call centers, and meet an array
of other service needs.
Salesforce solutions drive growth and success with campaign management, real-time analytics, web
portals, and the ability to build custom applications without having to code.
Salesforce in education
Know your students better than ever
Provide a comprehensive 360-degree profile of every student from the prospect stage through
graduation to alumni participation.
Augment recruiting efforts
Finding, rating and analyzing prospects and inquiries; managing recruitment events; driving
applications; and engaging students across a variety of channels.
Expand outreach
Ability to expand outreach and connect with customers at multiple touch points across the sales cycle.
Collaboration in education
Create a culture of collaboration internally to deliver seamless student experience. Salesforce Chatter is
a social tool that helps people and organizations collaborate instantly in context.
Leading university leveraged Salesforce to streamline lead management and increase outreach
This reminds me a recent Salesforce implementation that we did for a leading private non-profit
international university to automate their lead management process. Incidentally, we also provided
integration with Jenzabar ERP and College Net systems to reduce organizational silos and data
dependency. We deployed Salesforce enterprise edition for about 40+ users enabling seamless
operations across the university.
The university is now able to unify and manage inquiries from vendors, through direct mail and the
website in Salesforce.com. With Bodhtree’s solution they were able to track number of admissions
across locations improving their internal processes. Additionally dashboards helped them in driving
customer success and allowing senior management know about the number of inquiries generated.
To learn more about how Bodhtree can help your organization/Institute enter the Cloud-age, visit our
page or write to us at business@bodhtree.com
Source: http://bit.ly/1diZDv7

More Related Content

Viewers also liked

Higher Education CRM Presentation
Higher Education CRM PresentationHigher Education CRM Presentation
Higher Education CRM PresentationMike Reardon
 
Introduction to the Higher Education Advisory Council
Introduction to the Higher Education Advisory CouncilIntroduction to the Higher Education Advisory Council
Introduction to the Higher Education Advisory CouncilSalesforce.org
 
Salesforce Case Management with Canadian Cancer Society, Salesforce.org, and ...
Salesforce Case Management with Canadian Cancer Society, Salesforce.org, and ...Salesforce Case Management with Canadian Cancer Society, Salesforce.org, and ...
Salesforce Case Management with Canadian Cancer Society, Salesforce.org, and ...Heller Consulting
 
10 Examples of Community Engagement in Higher Ed
10 Examples of Community Engagement in Higher Ed10 Examples of Community Engagement in Higher Ed
10 Examples of Community Engagement in Higher EdSalesforce.org
 
Intro to the Higher Education Advisory Council
Intro to the Higher Education Advisory CouncilIntro to the Higher Education Advisory Council
Intro to the Higher Education Advisory CouncilSalesforce.org
 
Arizona State University Presentation
Arizona State University Presentation Arizona State University Presentation
Arizona State University Presentation Salesforce.org
 
Microsoft CRM vs Salesforce
Microsoft CRM vs SalesforceMicrosoft CRM vs Salesforce
Microsoft CRM vs SalesforceWill Slade
 
It summit salesforce
It summit salesforceIt summit salesforce
It summit salesforcekevin_donovan
 
Salesforce.org Higher Ed Summit 2016 Keynote
Salesforce.org Higher Ed Summit 2016 KeynoteSalesforce.org Higher Ed Summit 2016 Keynote
Salesforce.org Higher Ed Summit 2016 KeynoteSalesforce.org
 
Salesforce presentation for it summit
Salesforce presentation for it summitSalesforce presentation for it summit
Salesforce presentation for it summitkevin_donovan
 
Salesforce Consulting Services
Salesforce Consulting ServicesSalesforce Consulting Services
Salesforce Consulting ServicesManasa Nuguri
 

Viewers also liked (11)

Higher Education CRM Presentation
Higher Education CRM PresentationHigher Education CRM Presentation
Higher Education CRM Presentation
 
Introduction to the Higher Education Advisory Council
Introduction to the Higher Education Advisory CouncilIntroduction to the Higher Education Advisory Council
Introduction to the Higher Education Advisory Council
 
Salesforce Case Management with Canadian Cancer Society, Salesforce.org, and ...
Salesforce Case Management with Canadian Cancer Society, Salesforce.org, and ...Salesforce Case Management with Canadian Cancer Society, Salesforce.org, and ...
Salesforce Case Management with Canadian Cancer Society, Salesforce.org, and ...
 
10 Examples of Community Engagement in Higher Ed
10 Examples of Community Engagement in Higher Ed10 Examples of Community Engagement in Higher Ed
10 Examples of Community Engagement in Higher Ed
 
Intro to the Higher Education Advisory Council
Intro to the Higher Education Advisory CouncilIntro to the Higher Education Advisory Council
Intro to the Higher Education Advisory Council
 
Arizona State University Presentation
Arizona State University Presentation Arizona State University Presentation
Arizona State University Presentation
 
Microsoft CRM vs Salesforce
Microsoft CRM vs SalesforceMicrosoft CRM vs Salesforce
Microsoft CRM vs Salesforce
 
It summit salesforce
It summit salesforceIt summit salesforce
It summit salesforce
 
Salesforce.org Higher Ed Summit 2016 Keynote
Salesforce.org Higher Ed Summit 2016 KeynoteSalesforce.org Higher Ed Summit 2016 Keynote
Salesforce.org Higher Ed Summit 2016 Keynote
 
Salesforce presentation for it summit
Salesforce presentation for it summitSalesforce presentation for it summit
Salesforce presentation for it summit
 
Salesforce Consulting Services
Salesforce Consulting ServicesSalesforce Consulting Services
Salesforce Consulting Services
 

More from Bodhtree

Bodhtree salesforce.com consulting_partner
Bodhtree salesforce.com consulting_partnerBodhtree salesforce.com consulting_partner
Bodhtree salesforce.com consulting_partnerBodhtree
 
Potential link between digital adoption and business growth
Potential link between digital adoption and business growthPotential link between digital adoption and business growth
Potential link between digital adoption and business growthBodhtree
 
Advanced analytics playing a vital role for health insurers
Advanced analytics playing a vital role for health insurersAdvanced analytics playing a vital role for health insurers
Advanced analytics playing a vital role for health insurersBodhtree
 
Bodhtree workforce productivity_improvement_solution
Bodhtree workforce productivity_improvement_solutionBodhtree workforce productivity_improvement_solution
Bodhtree workforce productivity_improvement_solutionBodhtree
 
Bodhtree executive management_program_tracking_solution
Bodhtree executive management_program_tracking_solutionBodhtree executive management_program_tracking_solution
Bodhtree executive management_program_tracking_solutionBodhtree
 
Bodhtree key account_planning_solution
Bodhtree key account_planning_solutionBodhtree key account_planning_solution
Bodhtree key account_planning_solutionBodhtree
 
Bodhtree cloud geotagging_solution
Bodhtree cloud geotagging_solutionBodhtree cloud geotagging_solution
Bodhtree cloud geotagging_solutionBodhtree
 
Bodhtree healthcare payer solutions
Bodhtree healthcare payer solutionsBodhtree healthcare payer solutions
Bodhtree healthcare payer solutionsBodhtree
 
Tele health startup case study
Tele health startup case studyTele health startup case study
Tele health startup case studyBodhtree
 
How unused Big Data turns into Big Value
How unused Big Data turns into Big ValueHow unused Big Data turns into Big Value
How unused Big Data turns into Big ValueBodhtree
 
Change is the only constant
Change is the only constantChange is the only constant
Change is the only constantBodhtree
 
Bodhtree Corporate Overview
Bodhtree Corporate OverviewBodhtree Corporate Overview
Bodhtree Corporate OverviewBodhtree
 
Balance your Supply Chain with Big Data
Balance your Supply Chain with Big DataBalance your Supply Chain with Big Data
Balance your Supply Chain with Big DataBodhtree
 
Business Analytics from Bodhtree
Business Analytics from BodhtreeBusiness Analytics from Bodhtree
Business Analytics from BodhtreeBodhtree
 
Bodhtree Corporate Deck
Bodhtree Corporate DeckBodhtree Corporate Deck
Bodhtree Corporate DeckBodhtree
 

More from Bodhtree (15)

Bodhtree salesforce.com consulting_partner
Bodhtree salesforce.com consulting_partnerBodhtree salesforce.com consulting_partner
Bodhtree salesforce.com consulting_partner
 
Potential link between digital adoption and business growth
Potential link between digital adoption and business growthPotential link between digital adoption and business growth
Potential link between digital adoption and business growth
 
Advanced analytics playing a vital role for health insurers
Advanced analytics playing a vital role for health insurersAdvanced analytics playing a vital role for health insurers
Advanced analytics playing a vital role for health insurers
 
Bodhtree workforce productivity_improvement_solution
Bodhtree workforce productivity_improvement_solutionBodhtree workforce productivity_improvement_solution
Bodhtree workforce productivity_improvement_solution
 
Bodhtree executive management_program_tracking_solution
Bodhtree executive management_program_tracking_solutionBodhtree executive management_program_tracking_solution
Bodhtree executive management_program_tracking_solution
 
Bodhtree key account_planning_solution
Bodhtree key account_planning_solutionBodhtree key account_planning_solution
Bodhtree key account_planning_solution
 
Bodhtree cloud geotagging_solution
Bodhtree cloud geotagging_solutionBodhtree cloud geotagging_solution
Bodhtree cloud geotagging_solution
 
Bodhtree healthcare payer solutions
Bodhtree healthcare payer solutionsBodhtree healthcare payer solutions
Bodhtree healthcare payer solutions
 
Tele health startup case study
Tele health startup case studyTele health startup case study
Tele health startup case study
 
How unused Big Data turns into Big Value
How unused Big Data turns into Big ValueHow unused Big Data turns into Big Value
How unused Big Data turns into Big Value
 
Change is the only constant
Change is the only constantChange is the only constant
Change is the only constant
 
Bodhtree Corporate Overview
Bodhtree Corporate OverviewBodhtree Corporate Overview
Bodhtree Corporate Overview
 
Balance your Supply Chain with Big Data
Balance your Supply Chain with Big DataBalance your Supply Chain with Big Data
Balance your Supply Chain with Big Data
 
Business Analytics from Bodhtree
Business Analytics from BodhtreeBusiness Analytics from Bodhtree
Business Analytics from Bodhtree
 
Bodhtree Corporate Deck
Bodhtree Corporate DeckBodhtree Corporate Deck
Bodhtree Corporate Deck
 

Recently uploaded

OpenShift Commons Paris - Choose Your Own Observability Adventure
OpenShift Commons Paris - Choose Your Own Observability AdventureOpenShift Commons Paris - Choose Your Own Observability Adventure
OpenShift Commons Paris - Choose Your Own Observability AdventureEric D. Schabell
 
How Accurate are Carbon Emissions Projections?
How Accurate are Carbon Emissions Projections?How Accurate are Carbon Emissions Projections?
How Accurate are Carbon Emissions Projections?IES VE
 
UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6DianaGray10
 
UiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation DevelopersUiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation DevelopersUiPathCommunity
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Adtran
 
Nanopower In Semiconductor Industry.pdf
Nanopower  In Semiconductor Industry.pdfNanopower  In Semiconductor Industry.pdf
Nanopower In Semiconductor Industry.pdfPedro Manuel
 
Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )Brian Pichman
 
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCostKubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCostMatt Ray
 
Building AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptxBuilding AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptxUdaiappa Ramachandran
 
COMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online CollaborationCOMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online Collaborationbruanjhuli
 
Cybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptxCybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptxGDSC PJATK
 
Computer 10: Lesson 10 - Online Crimes and Hazards
Computer 10: Lesson 10 - Online Crimes and HazardsComputer 10: Lesson 10 - Online Crimes and Hazards
Computer 10: Lesson 10 - Online Crimes and HazardsSeth Reyes
 
UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7DianaGray10
 
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfUiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfDianaGray10
 
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...UbiTrack UK
 
Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024D Cloud Solutions
 
Igniting Next Level Productivity with AI-Infused Data Integration Workflows
Igniting Next Level Productivity with AI-Infused Data Integration WorkflowsIgniting Next Level Productivity with AI-Infused Data Integration Workflows
Igniting Next Level Productivity with AI-Infused Data Integration WorkflowsSafe Software
 
9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding Team9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding TeamAdam Moalla
 
NIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 WorkshopNIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 WorkshopBachir Benyammi
 

Recently uploaded (20)

OpenShift Commons Paris - Choose Your Own Observability Adventure
OpenShift Commons Paris - Choose Your Own Observability AdventureOpenShift Commons Paris - Choose Your Own Observability Adventure
OpenShift Commons Paris - Choose Your Own Observability Adventure
 
How Accurate are Carbon Emissions Projections?
How Accurate are Carbon Emissions Projections?How Accurate are Carbon Emissions Projections?
How Accurate are Carbon Emissions Projections?
 
20230104 - machine vision
20230104 - machine vision20230104 - machine vision
20230104 - machine vision
 
UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6
 
UiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation DevelopersUiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation Developers
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™
 
Nanopower In Semiconductor Industry.pdf
Nanopower  In Semiconductor Industry.pdfNanopower  In Semiconductor Industry.pdf
Nanopower In Semiconductor Industry.pdf
 
Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )
 
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCostKubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
 
Building AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptxBuilding AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptx
 
COMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online CollaborationCOMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online Collaboration
 
Cybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptxCybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptx
 
Computer 10: Lesson 10 - Online Crimes and Hazards
Computer 10: Lesson 10 - Online Crimes and HazardsComputer 10: Lesson 10 - Online Crimes and Hazards
Computer 10: Lesson 10 - Online Crimes and Hazards
 
UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7
 
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfUiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
 
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
 
Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024
 
Igniting Next Level Productivity with AI-Infused Data Integration Workflows
Igniting Next Level Productivity with AI-Infused Data Integration WorkflowsIgniting Next Level Productivity with AI-Infused Data Integration Workflows
Igniting Next Level Productivity with AI-Infused Data Integration Workflows
 
9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding Team9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding Team
 
NIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 WorkshopNIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 Workshop
 

Salesforce to improve collaboration in education

  • 1. Salesforce to improve collaboration in education Though the Education sector has seen significant transformation in the last decade, the challenges of high cost, limited reach and quality are still matters of grave concern. The Cloud might just prove to be the catalysts that will enable the sector overcome these barriers. The Education sector which has already embraced the use of the Cloud for email services could now consider moving critical applications such as Virtual Learning Environment (VLE), Learning Management Systems (LMS) and Student Information System (SIS) into the Cloud. The Cloud promises to make the Education system more collaborative and innovative with unique resources readily available to all students. This could change the way in which education is delivered and financed. The need for a customer relationship management (CRM) solution to manage relationships across the entire student lifecycle is a top priority on most campuses, driven by increased competition and the need to recruit and retain students more effectively. At the same time the opportunity to invest in on- demand solutions to simplify technology costs is growing. Institutions must provide ample connectivity and ensure security measures are in place. As costs increase and students are offered more options, institutions are under pressure to improve the effectiveness of their recruitment and retention efforts, and will therefore place a renewed focus on meeting student expectations. A focus on student success and retention is critical to growing your college or university as well as your brand. Studies show that 29% of educational institutions use messaging, conferencing and collaboration solutions, while 31% use cloud storage capabilities. These digits clearly point to the need of advanced computing systems to facilitate critical processes and create an ecosystem where remote students and educators can be connected in real time. To overcome some of these challenges Colleges and Universities are adopting Salesforce solutions to alter the way they recruit and engage prospects, admit students, fundraise and reach out to alumni, manage housing, retain and support at-risk students, operate customer call centers, and meet an array of other service needs. Salesforce solutions drive growth and success with campaign management, real-time analytics, web portals, and the ability to build custom applications without having to code. Salesforce in education Know your students better than ever Provide a comprehensive 360-degree profile of every student from the prospect stage through graduation to alumni participation.
  • 2. Augment recruiting efforts Finding, rating and analyzing prospects and inquiries; managing recruitment events; driving applications; and engaging students across a variety of channels. Expand outreach Ability to expand outreach and connect with customers at multiple touch points across the sales cycle. Collaboration in education Create a culture of collaboration internally to deliver seamless student experience. Salesforce Chatter is a social tool that helps people and organizations collaborate instantly in context. Leading university leveraged Salesforce to streamline lead management and increase outreach This reminds me a recent Salesforce implementation that we did for a leading private non-profit international university to automate their lead management process. Incidentally, we also provided integration with Jenzabar ERP and College Net systems to reduce organizational silos and data dependency. We deployed Salesforce enterprise edition for about 40+ users enabling seamless operations across the university. The university is now able to unify and manage inquiries from vendors, through direct mail and the website in Salesforce.com. With Bodhtree’s solution they were able to track number of admissions across locations improving their internal processes. Additionally dashboards helped them in driving customer success and allowing senior management know about the number of inquiries generated. To learn more about how Bodhtree can help your organization/Institute enter the Cloud-age, visit our page or write to us at business@bodhtree.com Source: http://bit.ly/1diZDv7