The long, textual written report is dead, isn’t it? So how do you deliver your findings to your clients? Is it PowerPoint? An e-mail? A spreadsheet? Post-it notes? And what do you include? Positive findings? Screenshots with callouts? Just issues? Or recommendations as well? Are they prioritized?
If you ask our panelists, some of us have developed templates that we use and modify for each research activity, and others change the deliverable based on the activity and client.
Jen McGinn, Principal Usability Engineer, Oracle
Eva Kaniasty, Founding Principal, RedPill UX
Dharmesh Mistry, Usability Specialist, Acquia
Kyle Soucy, Founding Principal, Usable Interface
Carolyn Snyder, Founding Principal, Snyder Consulting