Ismte2011 social media


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Presented this at the 2011 ISMTE North American Conference August 2011

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Ismte2011 social media

  1. 1. Utilizing Social Media for Journal Content Distribution Bob Sumner Editorial Coordinator Clinical Chemistry
  2. 2. “Social Media”• The most efficient method to access media• Hundreds of millions of users: – all interests represented (not just pop culture) – number of users continues to grow• More than marketing: Generating interactions with readers• Facebook and Twitter
  3. 3. Source:
  4. 4. Enormous potential audienceSource:
  5. 5. Why bother?• The audience is discussing your journal’s material and data (really). By actively participating in social media, your journal can help steer the conversation.• This is the future of content distribution. Facebook and Twitter are where your material will be discovered.
  6. 6. Initial steps• Create detailed plan – Cost (FREE) – Paper distribution method – Potential content – Competition• Expect concerns – Negative feedback? – Adequate interest?
  7. 7. Implementation• Start following people – Search twitter using terms relevant to your journal – Find those users discussing your material and follow – Follow who they follow – Note their interests – Follow competitors: see how they are distributing their content
  8. 8. What material should be posted?• Journal material – PAP papers – marketing material – turn your journal into a breaking source of news• Material found via google reader searches – Relevant blogs• Material posted by members/contributors• Material your audience would find interesting posted by the people you follow
  9. 9. Tips on posting material• Utilize posting applications: – Hootsuite application • Post to/monitor multiple platforms • URL shrinking/tracking • Post scheduling• Post titles of journal papers with truncated link to abstract or pdf – If title is >140 characters, use abbreviations or running title• Emphasize free content in posts• Maintain journal’s scientific integrity – Avoid controversial material/language, unless in debate format – All material posted will be associated with your brand
  10. 10. Create a robust timeline• An effective Twitter feed/Facebook wall has a variety of material that is constantly updated.• This material should be updated in a staggered manner (don’t post all material at once)• More material = better chance of showing up in searches and getting retweeted• Be consistent
  11. 11. Timing• When should you post your material? – Peak usage time period usually after work hours, but there are exceptions• How often should you post it? – More than once? – Dedicated staff member?
  12. 12. Personal Touch• Update your Twitter avatar/Facebook photo routinely• Try to tailor your material to both your Twitter feed and Facebook wall• Answer reader questions and encourage feedback• Always provide relevant sources for found material• Don’t make the feeds look automated. People will notice!
  13. 13. Twitter distribution method Emphasizing free content Reposting material from members Posting material relevant to journal readers
  14. 14. Facebook method Readers discussing journal material
  15. 15. Facebook vs. TwitterFacebook Twitter• Facebook wall does not • Repeat postings can attract necessitate reposted material different global audiences• Ideal for connecting with • Ideal for distributing a large readers and answering amount of material to readers questions• Audience is exponentially • Smaller audience, but larger larger than twitter pool of content• 330-character posting limit • 140-character post limit• Multimedia friendly • Only links can be posted• Facebook ads/promotions can • Followers need to be drawn in generate many followers with material. Although regardless of content numbers can be increased by following those who follow you
  16. 16. LinkedIn• Fit for your content?• Audience = job seekers• LinkedIn Groups: great way to connect with readers• New features are embracing content distribution strategies
  17. 17. Is your strategy working?• Expect a slow initial growth• Follower/Like numbers are not the only metric• Utilize free analytical software for Twitter• Utilize Facebook insights
  18. 18. Our results• Clinical Chemistry (est. 1955)• Laboratory medicine journal ~10,000 subscribers• 2010 Impact Factor: 6.886 @Clin_Chem_AACC 870 followers 1740 likes
  19. 19. Twitter follower growth Source:
  20. 20. Re-tweeted material Content re-tweeted by users increases impressions Source:
  21. 21. Facebook „Likes‟ growth
  22. 22. Facebook demographics Younger audience 37% of users are from United States
  23. 23. Other Facebook Metrics• People view material posted on the Clinical Chemistry Facebook news feed an average of 840 times per day• Average 2 new fans per day since inception. 5 new fans per day since January 2011
  24. 24. Creating new traffic 78 visits in one day to our site via social networks
  25. 25. Regional data Material is accessed globally Open-access material draws impressive traffic
  26. 26. Promoting the networks• Information included in print TOC• Links to networks on journal-related blast emails, staff email signatures• Networks listed on journal homepage (• Giveaways and Advertisements
  27. 27. Getting members involved• Their input on your published material is valuable to followers. Great for retweeting• Adds legitimacy to your timeline (robust!)
  28. 28. Future growth is imminent ―It is very easy to invent reasons for not using Facebook, Twitter or LinkedIn, and to build a case against the social media based on unfounded allegations,‖ states Peggy McKee, who recruits laboratory personnel in the U.S. Nevertheless, the future is not difficult to predict. The telephone and the Internet are now taken for granted; it is only a matter of time before the social media will also take their rightful place in the office and the laboratory.Source:
  29. 29. More future applications ―…the White House wanted to ask what the United States’ technology priorities should be, so Expert Labs put the question on Facebook and Twitter. Within 24 hours, they had received thousands of answers including one from a student who suggested putting textbooks on tablet computers—and another from actor John Cusack, who advocated for the development of a hot tub time machine.‖Source:
  30. 30. Rising to prominence in healthcare ―Many physicians find it difficult to see the benefit of social media, notes Dr. Montori. They don’t have much time to spare. But social media can be a time saver. He describes how following people of interest on Twitter helps ―crowdsource‖ his own web browsing. The people he follows send him interesting content and links. ―It makes my time online more efficient.‖Source:
  31. 31. Educating consumers, engaging professionals ―Its important for doctors, nurses and other health professionals to understand that Google, Twitter, Facebook and other social media sites, health news and information sites and online patient community sites will not replace them. Its simply a tool that offers additional information, and it allows the conversation to get started between health provider and patient. Doctors, nurses and other health providers need to engage in social media platforms to help educate the health consumer.‖Source:
  32. 32. Thanks!• Email:• Phone: 202-420-7678 Follow us!/Like us!• @clin_chem_AACC•• @CSEditors•