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primer to ERPs & disruptive technolgoies (Cloud computing)


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This presentation is from the talk given at Cochin University of Science and Technology (CUSAT) about ERPs and disruptive technologies.

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primer to ERPs & disruptive technolgoies (Cloud computing)

  1. 1. ERPs & Disruptive Technologies Bobinson K B
  2. 2. Agenda <ul><li>What is an ERP </li></ul><ul><li>Who should use an ERP </li></ul><ul><li>Technology transition in ERPs </li></ul><ul><li>Cloud Computing </li></ul><ul><li>SaaS </li></ul><ul><li>Future </li></ul>
  3. 3. ERP - definition Definition: Enterprise Resource Planning (ERP) is a term used to denote integrated software systems capable of managing internal an external assets of an organization including tangible assets, financial resources, materials and human resources. Contrary to the common myth an ERP is not for IT people, but its implemented by IT people with the help of say financial experts to be used by non-IT people.
  4. 4. Agenda <ul><li>What is an ERP </li></ul><ul><li>Who should use an ERP </li></ul><ul><li>Technology transition in ERPs </li></ul><ul><li>Cloud Computing </li></ul><ul><li>SaaS </li></ul><ul><li>Future </li></ul>
  5. 5. Processes automated <ul><li>Human Resources </li></ul><ul><li>Accounting </li></ul><ul><li>Sales Order Entry </li></ul><ul><li>Purchase Order Processing </li></ul><ul><li>Supply Chain Management </li></ul><ul><li>Cash Management </li></ul><ul><li>Warehouse Management </li></ul><ul><li>Bills of Material </li></ul><ul><li>Material Requirements Planning </li></ul><ul><li>Capacity Requirements Planning </li></ul>
  6. 6. A word about CRMs <ul><li>Any organization which doesn't give people the first priority – let it be employees or customers – the success will not follow them. </li></ul><ul><li>CRMs tools MUST be tightly integrated with ERP </li></ul><ul><li>Facebook & social media applications – Human Relationship Management tools </li></ul>
  7. 7. Core Technical components <ul><li>Business logic – say Accounting </li></ul><ul><li>Data base Layer </li></ul><ul><li>User Management, Acess Control (ACL) </li></ul><ul><li>User Interface </li></ul>
  8. 9. The attrition use case <ul><li>HR_management_modules( ) </li></ul><ul><li>{ </li></ul><ul><li>Application logic </li></ul><ul><li>} catch (HRExcpetion. Attrition) </li></ul><ul><li>{ </li></ul><ul><li>Handle_attrition() </li></ul><ul><li>{ policy changes, promotions, salary revisal etc etc} </li></ul><ul><li>} </li></ul>
  9. 10. Who should use an ERP <ul><li>Organizations of any size and type </li></ul><ul><li>Any business process </li></ul><ul><li>Large Company Solutions: SAP, Oracle, IFS </li></ul><ul><li>Midsize solutions: Microsoft Dynamics, Sage, Epicor </li></ul><ul><li>Small Market : Quickbooks and others </li></ul><ul><li>Hosted ERPs & CRMs – to be discussed </li></ul>
  10. 11. Type comparison: Large Vs Mid sized <ul><li>Large implementations should support: </li></ul><ul><li>Multiple sites, ware houses, geographies, nationalities, </li></ul><ul><li>legal guidelines in multiple countries, multi-lingual </li></ul><ul><li>additional technical issues like synching between deployments, </li></ul><ul><li>connectivity etc. </li></ul><ul><li>Smaller personal editions often manages only accounting and CRM </li></ul>
  11. 12. ERP implementation <ul><li>Should be driven from within the organization </li></ul><ul><li>ERP vendors involve in the following activities: </li></ul><ul><ul><ul><li>Consulting </li></ul></ul></ul><ul><ul><ul><li>Customizing the solution </li></ul></ul></ul><ul><ul><ul><li>Long term support </li></ul></ul></ul><ul><li>Consulting is has a major role & needs domain expertise as well as </li></ul><ul><li>knowledge of business process </li></ul>
  12. 13. Opportunities <ul><li>Any ERP implementation involves consulting – which involves selection of the solution, train the personals, perform test runs, impleement and provide continuous assistance </li></ul><ul><li>In depth knowledge of business process and functional domain is essential </li></ul><ul><li>Training & mentoring can often prove to be a challenging opportunity especially when the existing practices are changed for optimization </li></ul>
  13. 14. Agenda <ul><li>What is an ERP </li></ul><ul><li>Who should use an ERP </li></ul><ul><li>Technology transition in ERPs </li></ul><ul><li>Cloud Computing </li></ul><ul><li>SaaS </li></ul><ul><li>Future </li></ul>
  14. 15. Technology Transitions <ul><li>Transition from Manufacturing Resource Planning & Computer Integrated Manufacturing to ERP </li></ul><ul><li>Besides this advancement underlying technology remained same until recently </li></ul><ul><li>Advancements in CRM </li></ul><ul><li>Emergence of cloud computing & SaaS </li></ul><ul><li>Pay-As-you-Go model & cost savings </li></ul><ul><li>The future is commoditization of computing & thus SaaS </li></ul>
  15. 16. Agenda <ul><li>What is an ERP </li></ul><ul><li>Who should use an ERP </li></ul><ul><li>Technology transition in ERPs </li></ul><ul><li>Cloud Computing </li></ul><ul><li>SaaS </li></ul><ul><li>Future </li></ul>
  16. 17. Cloud computing <ul><li>National Institute of Standards and Technology (NIST) definition: </li></ul><ul><li>Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. This cloud model promotes availability and is composed of five essential characteristics, three service models , and four deployment models . </li></ul><ul><li>Gartner Definition: </li></ul><ul><li>A style of computing where scalable and elastic IT-enabled capabilities are delivered as a service to customers using Internet technologies </li></ul>
  17. 18. Multi Tenant Model <ul><li>Unlike traditional model computing resources are shared </li></ul><ul><li>Analogues to a shared, rented apartment complex </li></ul>
  18. 19. Advantages <ul><li>No capital Expenditure (CapEx) </li></ul><ul><li>Pay as you go </li></ul><ul><li>Pay for only what you need </li></ul><ul><li>Elastic Capacity </li></ul><ul><li>Focus on business </li></ul>
  19. 20. Agenda <ul><li>What is an ERP </li></ul><ul><li>Who should use an ERP </li></ul><ul><li>Technology transition in ERPs </li></ul><ul><li>Cloud Computing </li></ul><ul><li>SaaS </li></ul><ul><li>Future </li></ul>
  20. 21. The Bicycle sharing system - SaaS
  21. 22. The cloud Pyramid – courtesy: <ul><li>IaaS </li></ul><ul><li>PaaS –, Google AppEngine </li></ul><ul><li>SaaS – Salesforce, Google Apps, Zoho, Ramco Ondemand ERP, 12sprints from SAP </li></ul>
  22. 23. Future <ul><li>The future of ERPs and CRMs is adopting the SaaS model </li></ul><ul><li>Charge for consultation </li></ul><ul><li>Larger penetration and affordability </li></ul><ul><li>More opportunities for consultants, integrators and requirement for domain expertise </li></ul>
  23. 24. Questions ?