Facebook is SO last year! All the cool kids are hanging out on Twitter these days. Twitter is not just another social networking tool. On the surface it appears very simple, but in reality it is an extremely powerful and adaptable communication tool. It can be used in a variety of ways. However, it can be abused just as easily. In this session we look at the potential and problems of Twitter. We discuss techniques for utilising it within your institution and examine some of the tools that can help you master its power.