The Utrecht Approach - JIBS User group July 22 2014

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Doing away with the library discovery tool - and what about the catalogue?

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  • …the reasons behind the decisions we made on discovery and delivery …the steps we took to implement the changes …the reactions of our users
  • Discovery at Utrec
    ht University in 2012 : Aleph WebOPAC plus Omega (Omega = custom made discovery system built in 2002 for discovery of scientific/scholarly journal articles
  • Also: OCLC report Tipping Point
  • Reasons to keep catalogue: ebooks + Utrecht availability information
  • Beter vinden (translation: Better ways of finding) – highlighting use of existing search engines
  • The Utrecht Approach - JIBS User group July 22 2014

    1. 1. The Utrecht approach Bianca Kramer JIBS User Group, July 2014
    2. 2. - and what about the catalogue ? Doing away with the library discovery tool
    3. 3. http://www.youtube.com/watch?v=ST7I1Wq3epM
    4. 4. Academic libraries have lost their role in the discovery of scientific information We should focus on delivery
    5. 5. Decisions on discovery and delivery … why … how … what ?!
    6. 6. 2012
    7. 7. Trends search behaviour Utrecht University relative increase / decrease in use
    8. 8. Patrons Switching Faster Than Libraries Faculty and Students Already Looking Elsewhere for Search Help Where Do Students Start a Search? Where Do Faculty Start Their Research? n = 2,229 n = 3,025 Search Engine 83% Wikipedia Social Networking Site E‐mail E‐mail Subscription Online Database Ask an Expert Site Library Website 7% 2% 1% 1% 1% 0% 0% A specific electronic research resource A general purpose search engine Your online library catalog The library building 2003 37% 47% 21% 32% 28% 18% 13% 4% 2009 Source: “Faculty Study 2009: Key Strategic Insights for Libraries, Publishers, © 2011 The Advisory Board Company • www.educationadvisoryboard.com • 22852D and Societies” Ithaka S+R; “Perceptions of Libraries, 2010,” OCLC.
    9. 9. For me, that’s Google Scholar! One search engine to find everything... User survey group interviews with students & scholars
    10. 10. • No new library discovery tool • Keep catalogue for the time being • Rethink the role of the library in providing access to scientific information Conclusions in 2012
    11. 11. - Changes in library website - Changes in instructions & support - Communication
    12. 12. #biebtip #betervinden
    13. 13. Wherever you’re searching, we’ll make sure you get it!
    14. 14. 60
    15. 15. What do they want? - overview available search engines - full-text access - tailored support - where to find e-books? User survey group interviews with students & scholars
    16. 16. Bookmarklet (access from home):
    17. 17. Bookmarklet (access from home):
    18. 18. Bookmarklet (access from home):
    19. 19. • Add holding information to discovery tools • Offer our SFX knowledge base to Google Scholar and Scopus • Open up our repository for harvesting • Supply easy authentication for off campus users Behind the scenes Continuously improve delivery
    20. 20. Wherever you’re searching, we’ll make sure you get it!
    21. 21. 1 31 August 2013
    22. 22. Search behaviour Utrecht University SFX-clicks per month
    23. 23. Future steps • Keep improving delivery • Keep track of where our users are (trend watching, user surveys, statistics) • Collaborate with other libraries / OCLC • Phase out our catalogue
    24. 24. Users are going elsewhere for discovery Focus on delivery and rethink the way you can provide value for your users

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