Your Cloud Future Is Here
How IT Can Embrace The Business Demand For Cloud
And Exceed Expectations
What is happening in the cloud market today, and what to
do to ensure success tomorrow
Until fairly recently, it was widely agreed that cloud computing was to be the future
of IT, but also that it wasn’t quite ready yet for most enterprises. That future has
arrived. Cloud is no longer in the future for most enterprises; it’s here today. Cloud
adoption and spending continue to rise even as the expectations from businesses
and employees alike go higher and higher. Businesses are serious about using
cloud services to speed up processes, respond more quickly to changing market
conditions, and reach new customers.
What is different from the past is that today, if business users — your employees —
can’t get these benefits from central IT departments, they have the knowledge and
tools to circumvent IT and do it themselves. There is no longer any need for users
to wait for IT departments to evaluate their request, procure and install hardware,
configure it, and finally release it to them. Users can obtain service in minutes, using
nothing more technical than their credit cards.
In the past, IT leaders have had three options: Ignore cloud, block it, or embrace
it. The first two options are now off the table — the cloud ship has sailed. IT
departments can no longer view cloud services as competition or as a threat to
their significance. The business has always relied on central IT to understand its
technology requirements and to balance speed and innovation against security and
reliability — it should be no different in the cloud. IT now has an opportunity to not
only embrace cloud but be the driving force for business use.
Because of their experience and understanding of user requirements, corporate IT
departments have invaluable knowledge to support business users in the selection
and operation of cloud-based services. Who better than IT can bring together both
technical and business requirements and make a considered recommendation for
the best approach in each situation? Evaluation should consider all aspects of the
proposed service: technical, financial, regulatory, security, and so on.
The new cloud services will need to be integrated into an existing IT infrastructure,
and this integration will require careful planning if the added infrastructure
complexity is not to become a challenge for traditional IT operations. Different
services will inherently be better suited to particular infrastructure offerings, and IT
departments will need to deal with that heterogeneity and advise the business on
how to take full advantage of their IT support.
It’s time for IT leaders to leverage their planning, management, and operations
skills to take control of cloud strategy and exceed what the business expects to gain
from using the cloud. A winning cloud strategy must
overcome any new operational challenges that stand in
the way of delivering what the business wants.