Itb Chap 07

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  • CHAPTER 7 06/08/09 ITB
  • Itb Chap 07

    1. 1. Management and Leadership 7-1 Management 7-2 Leadership 7-3 Ethical Management 7
    2. 2. LESSON 7-1 Management <ul><li>Goals </li></ul><ul><li>Define the five functions of management. </li></ul><ul><li>Describe the levels of management in businesses. </li></ul><ul><li>Discuss when to use the two management styles. </li></ul>Chapter 7 Slide
    3. 3. Key Terms <ul><li>management </li></ul><ul><li>planning </li></ul><ul><li>organizing </li></ul><ul><li>staffing </li></ul><ul><li>implementing </li></ul><ul><li>controlling </li></ul><ul><li>management style </li></ul>Chapter 7 Slide
    4. 4. ROLE AND WORK OF MANAGERS <ul><li>Who is a manager? </li></ul><ul><li>What do managers do? </li></ul><ul><ul><li>Planning </li></ul></ul><ul><ul><li>Organizing </li></ul></ul><ul><ul><li>Staffing </li></ul></ul><ul><ul><li>Implementing </li></ul></ul><ul><ul><li>Controlling </li></ul></ul>Chapter 7 Slide
    5. 5. >> C H E C K P O I N T <ul><li>What are the five management functions? </li></ul>Chapter 7 Slide
    6. 6. MANAGEMENT LEVELS <ul><li>Top management </li></ul><ul><li>Mid-management </li></ul><ul><li>Supervisors </li></ul><ul><li>Management by others </li></ul>Chapter 7 Slide
    7. 7. >> C H E C K P O I N T <ul><li>What are the differences among the three levels of management? </li></ul>Chapter 7 Slide
    8. 8. MANAGEMENT STYLES <ul><li>Tactical management </li></ul><ul><li>Strategic management </li></ul><ul><li>Mixed management </li></ul>Chapter 7 Slide
    9. 9. >> C H E C K P O I N T <ul><li>How is tactical management different from strategic management? </li></ul>Chapter 7 Slide
    10. 10. LESSON 7-2 Leadership <ul><li>Goals </li></ul><ul><li>Describe the need for leadership skills and the characteristics of an effective leader. </li></ul><ul><li>Identify the human relations skills needed by managers and leaders. </li></ul><ul><li>Recognize four types of leadership influence. </li></ul>Chapter 7 Slide
    11. 11. Key Terms <ul><li>leadership </li></ul><ul><li>human relations </li></ul><ul><li>influence </li></ul><ul><li>informal influence </li></ul><ul><li>formal influence </li></ul>Chapter 7 Slide
    12. 12. WHAT IS A LEADER? <ul><li>Need for leadership </li></ul><ul><li>Leadership characteristics </li></ul>Chapter 7 Slide
    13. 13. Characteristics of Effective Leaders <ul><li>Understanding </li></ul><ul><li>Initiative </li></ul><ul><li>Dependability </li></ul><ul><li>Judgment </li></ul><ul><li>Objectivity </li></ul><ul><li>Confidence </li></ul><ul><li>Stability </li></ul><ul><li>Cooperation </li></ul><ul><li>Honesty </li></ul><ul><li>Courage </li></ul><ul><li>Communication </li></ul><ul><li>Intelligence </li></ul>Chapter 7 Slide
    14. 14. Preparing to Be a Leader <ul><li>Study leadership </li></ul><ul><li>Participate in organizations and activities </li></ul><ul><li>Practice leadership at work </li></ul><ul><li>Observe leaders </li></ul><ul><li>Work with a mentor </li></ul><ul><li>Do a self-analysis and ask for feedback </li></ul>Chapter 7 Slide
    15. 15. >> C H E C K P O I N T <ul><li>What are several ways to develop leadership skills? </li></ul>Chapter 7 Slide
    16. 16. IMPORTANCE OF HUMAN RELATIONS <ul><li>Human relations skills </li></ul><ul><ul><li>Self understanding </li></ul></ul><ul><ul><li>Understanding others </li></ul></ul><ul><ul><li>Communication </li></ul></ul><ul><ul><li>Team building </li></ul></ul><ul><ul><li>Developing job satisfaction </li></ul></ul>Chapter 7 Slide
    17. 17. >> C H E C K P O I N T <ul><li>Why do managers and leaders need effective human relations skills? </li></ul>Chapter 7 Slide
    18. 18. INFLUENCING PEOPLE <ul><li>Kinds of influence </li></ul><ul><ul><li>Position influence </li></ul></ul><ul><ul><li>Reward influence </li></ul></ul><ul><ul><li>Expert influence </li></ul></ul><ul><ul><li>Identity influence </li></ul></ul><ul><li>Formal and informal influence </li></ul>Chapter 7 Slide
    19. 19. >> C H E C K P O I N T <ul><li>What is the difference between formal and informal influence? </li></ul>Chapter 7 Slide
    20. 20. LESSON 7-3 Ethical Management <ul><li>Goals </li></ul><ul><li>Justify the need for ethical management. </li></ul><ul><li>Identify the role of leaders in increasing ethical behavior. </li></ul>Chapter 7 Slide
    21. 21. Key Terms <ul><li>ethical business practices </li></ul><ul><li>core values </li></ul>Chapter 7 Slide
    22. 22. IMPORTANCE OF ETHICAL BEHAVIOR <ul><li>Not everyone has the same belief about what is ethical and what is not ethical. </li></ul><ul><li>Organizations should develop a clear view of what is acceptable business behavior and what is not. </li></ul><ul><li>Individuals and organizations develop reputations based on their actions and the decisions they make. </li></ul>Chapter 7 Slide
    23. 23. WHAT IS ETHICAL BEHAVIOR? <ul><li>It is lawful. </li></ul><ul><li>It is consistent with company values and policies. </li></ul><ul><li>It does not harm some while benefiting others. </li></ul><ul><li>If the actions and results become public, it will not embarrass the company. </li></ul>Chapter 7 Slide
    24. 24. ETHICAL MANAGEMENT <ul><li>Actions and activities of the business are legal, honest, and ethical. </li></ul><ul><li>People and other companies treated fairly. </li></ul><ul><li>Work of the company improves the communities and countries in which it operates. </li></ul><ul><li>Company works to protect the environment and conserve natural resources. </li></ul>Chapter 7 Slide
    25. 25. >> C H E C K P O I N T <ul><li>What are the two parts of ethical behavior? </li></ul>Chapter 7 Slide
    26. 26. INCREASING ETHICAL BEHAVIOR THROUGH LEADERSHIP <ul><li>Preparing the organization </li></ul><ul><li>Modeling ethical behavior </li></ul>Chapter 7 Slide
    27. 27. >> C H E C K P O I N T <ul><li>What are the core values of an organization? </li></ul>Chapter 7 Slide

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