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Consultant Partner Update 11.2023.pdf

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Introduce yourself in the chat! We are live now.
Enjoy some behind-the-scenes discussion.
Quarterly Consultant
Partner Update
The presentation will begin at 2:00 PM ET.
Bloomerang Partnership Team
Before we get started…
This presentation is being recorded.
The recording will be emailed to you later today.
Please drop your questions in the chat.
We will answer them during the Q&A session at
the end of the presentation.
Welcome
Product Updates
New and
Enhanced
Features
● Bloomerang Donor + Bloomerang Volunteer
● End-of-Year
○ Tax Summaries
○ Report Folders
● Fundraising
○ Digital Wallet - Apple Pay, Google Pay
○ Tap to Pay
○ Integrations: Handbid
○ Resource: Nonprofit Website
● In case you missed it: Payment Processing Updates
Diana Otero
Product Marketing Manager
diana.otero@bloomerang.com
Katie Gaston
Senior Product Marketing Manager
katie.gaston@bloomerang.com
Ad

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Consultant Partner Update 11.2023.pdf

  • 1. Introduce yourself in the chat! We are live now. Enjoy some behind-the-scenes discussion. Quarterly Consultant Partner Update The presentation will begin at 2:00 PM ET. Bloomerang Partnership Team
  • 2. Before we get started… This presentation is being recorded. The recording will be emailed to you later today. Please drop your questions in the chat. We will answer them during the Q&A session at the end of the presentation.
  • 5. New and Enhanced Features ● Bloomerang Donor + Bloomerang Volunteer ● End-of-Year ○ Tax Summaries ○ Report Folders ● Fundraising ○ Digital Wallet - Apple Pay, Google Pay ○ Tap to Pay ○ Integrations: Handbid ○ Resource: Nonprofit Website ● In case you missed it: Payment Processing Updates
  • 6. Diana Otero Product Marketing Manager diana.otero@bloomerang.com Katie Gaston Senior Product Marketing Manager katie.gaston@bloomerang.com
  • 7. Bloomerang Donor Management + Bloomerang Volunteer Management
  • 8. Super Supporter a person who generously gives both time and money 67% of volunteers are also donors volunteers donate 10x more than those who aren’t volunteers 40% of donors were volunteers before making their first donation
  • 10. VOLUNTEER PROFILE INTEGRATION Tap into the giving potential of your volunteers. Tap Into Volunteers’ Giving Potential Volunteer activity syncs to Bloomerang donor and updates the Engagement Meter to show you which volunteers to focus on. Save Time with One Entry Two-way sync keeps records up to date in both systems, regardless of where you made the update. Sync Your Data on Your Terms Use manual sync anytime you need instant updates for the freshest data, or automatic sync so you can set it and forget it.
  • 11. Bloomerang Donor + Bloomerang Volunteer ● Constituent / Volunteer Data Integration: ● Constituent / Volunteer Profile Information (bi-directional) ● Volunteer activity to Bloomerang (and will appear on constituent timeline) ● Constituent / Volunteer ● Volunteer Activity All customers using both Bloomerang (CRM) and Bloomerang Volunteer will have access to the integration. There is no additional charge for the integration.
  • 12. Nonprofit Year-End Checklist: 2 Features You Can't Miss
  • 13. How we do it Send year-end tax documentation to your entire database in minutes. Email every donor a secure link they can use to download a pdf of their year-end tax summary. TAX SUMMARIES Send a mass email Send a mass email to your constituents that includes a link to their tax summary. Constituents click the link to download a PDF version of their tax summary. Download a single tax summary You can also download a single tax summary from a constituent profile. You might do this to send a tax summary to an individual constituent upon request. When you click to download the tax summary, a PDF file downloads to your computer. Attach the PDF file to an email message in your preferred email application. Save time Email year-end tax summaries in just a few minutes Stay compliant Effortlessly comply with IRS requirements by Jan 31 deadline Show gratitude Help donors get their tax credits and thank them for their support
  • 14. Report Folders Stay organized ● Organize reports based on your fiscal year to see overall giving month over month. ● Create a folder for reports that your marketing department uses for email/mailing lists. ● Create a folder to hold specific reports for an event, like a golf outing or gala. Save time ● Sort folders and lists by date modified and not alphabetically. ● Group similar reports together, making it easier to find information without having to search through a large list of reports.
  • 15. Demo
  • 17. Digital Wallet Donations NOW AVAILABLE! With our newest payment methods available with Bloomerang Payments, capture more donations by offering donors convenient and efficient ways to give How we do it Eliminate manual data entry Seamlessly process online donations and flow data directly into your Bloomerang account, eliminating the need for manual data entry on PayPal or Venmo transactions. Collect donations on-the-go Effortlessly raise funds by collecting recurring or one-time donations while on the go using Bloomerang Mobile App. Pay less on fees Save thousands of dollars annually with donor-covered fees and no chargeback, return, or fraud monitoring fees. Award-winning support Consolidating payment processing needs with Bloomerang means you can rest assured we'll be with you every step of the way. Apple Pay & Google Pay Research shows donation conversion rates increase by nearly 3% with these leading digital wallet options, empowering your organization to raise more funds. Tap to Pay Feel confident you can always say “yes” to potential gifts. Donors can quickly tap their credit card or digital wallet on your phone with the Bloomerang Mobile App . Exceed your annual giving goals by taking advantage of the latest payment methods now available to use with Bloomerang! Optimize online donations or streamline in-person donations with our latest Mobile App improvements. Coming soon! PayPal PayPal users are 3.7X more likely to donate when PayPal is accepted; drive more donations by offering donors their preferred payment method. Vemo Attract a new generation of donors by letting younger donors give how they prefer; with over 90 million active users, expand your visibility in a meaningful way.
  • 21. In case you missed it…
  • 22. Recap: New Payment Options TAP TO PAY New ways to raise more with Bloomerang Payments. In Progress!
  • 23. As of November 1, 2023: ● We’ve lowered our Bloomerang payment rates to: ○ 2.2% + $0.30 (credit / debit) ○ 0.8% + $0.30 (ACH) ● We added a 1% fundraising platform fee on all transactions processed in Bloomerang. ● Total change: 3.2% + $0.30 (0.3% difference) Payment Processing Updates What changed?
  • 24. Fundraising Platform Fee Payment Channel Current Fees Future Fees ACH Credit Card ACH Credit Card Fundraising Fee Bloomerang Payments 1.0% 2.9% 0.8% 2.2% 1.0% 3rd Party Processor1 0% 0.% 0% 0% 1.0% 3rd Party Fundraising Tool2 0% 0% 0% 0% 0% Kindful 1.0% 2.9% 1.0% 2.9% 0% 1 Stripe, Auth.net & BluePay 2 FundraiseUp, QGiv, Classy and Givebutter Bloomerang Fee Overview
  • 25. Payment Processing Updates Basic Details For every $100 raised $99 goes to nonprofits.1 When a donor chooses to cover processing fees: 1 Over 70% of donors cover fees, the average organization processing payments through Bloomerang Payments will still keep roughly 99% of all funds raised.
  • 26. Competitive Landscape: Payment Processing Fees Explained ● Payment Processing Fees ○ Credit / Debit ○ ACH ○ AMEX ○ Digital Wallets ● Platform Fees ○ Flat Fee ○ Transaction-based fee ○ Donor Tipping ● Hidden Fees ○ Automatic Card Update Fees ○ Chargeback Fees ○ ACH Returns
  • 27. Competitive Landscape: Comparing Fees FOR INTERNAL USE ONLY. Type Processing Fee Platform Fee Other Bloomerang CC: 2.2% + $0.30 ACH: 0.8% + $0.30 1% / transaction $0 - No hidden fees CRM CC: 2.7% + $0.30 AMEX: 3.5% + $0.30 ACH: 1% + $0.30 $450/year Auto-update: $0.99/card $15 / chargeback $10 / ACH return Fundraising CC: 2.9% + $0.30 AMEX: 3.5% + $0.30 ACH: 1% + $1.00 4% / transaction OR 15% tip / transaction $15 / chargeback $10 / ACH return Fee Averages
  • 28. Competitive Landscape: Comparing Fees FOR INTERNAL USE ONLY. Platform Nonprofit fees1 Donor fees2 Effective rate: Bloomerang $936 $2,184 0.94% CRM $591 $1,913 1.41% Fundraising $1,911 $4,284 1.93% Example scenario Bloomerang payment processing rates are transparent while remaining market competitive. If nonprofit raises $100K in one year: 1 Assumes average mix of payment types (AMEX, ACH, Credit), 5 returned ACH fees, and 10 chargeback fees 2 Assumes 70% of donors cover payment processing fees
  • 29. Payment Processing Updates Additional details: ● The Fundraising Platform Fee applies to all online Bloomerang transactions through: ○ Online Giving Tools ○ Kindful Fundraising Tools ○ Automated payments (recurring/pledges) ○ Manually run transactions ● We bill transactions through 3rd party processors in arrears (on the 1st of the month). ● We’ve updated Bloomerang donor-covered fees to cover the new rates.
  • 31. ● Choice of extending discounts to clients or getting paid a referral fee for each referral that becomes a Bloomerang customer ● Dedicated Bloomerang team member for all your clients ● Inclusion in Consultant Directory ● Opportunities to present in Bloomerang hosted webinars ● Engage with Bloomerang in a meaningful way Key Elements
  • 32. Referring Clients Personalized Referral Site provided to you by Bloomerang ● Website can be sent to your clients via email or text ● Can be posted on your website, social media accounts, and/or blog ● Ensures that all referrals are sent to your Bloomerang team member
  • 33. Spread the Joy with Bloomerang REFER A CLIENT, AND WE'LL DONATE $250 TO THE NONPROFIT Refer a client and we will donate $250 to the nonprofit when they purchase by December 31st. Plus, you still get the reward preference you have already selected (referral fee or client discount).
  • 34. How to Write a Fundraising Plan in 2 Steps In this guide you’ll: ● Learn how to define your goals and strategies. ● Review previous year’s fundraising performance. ● Gain access to helpful resources and templates. Scan to download or visit https://bloomerang.co/guide/how-to-write-a-fundraising-plan/
  • 35. Q&A
  • 37. Upcoming Quarterly Consultant Webinar November 15, 2023 at 2:00pm ET If you have questions, suggestions or opinions in advance please send them to Kate.Kramer@bloomerang.com