Closing the Online Sale - Charlottetown

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  • Closing the Online Sale - Charlottetown

    1. 1. http://www.ara-mma.com Closing the Online Sale Rob Swick Prince Edward Island Charlottetown
    2. 2. Times Have Changed Closing the Online Sale
    3. 3. Times Have Changed Closing the Online Sale
    4. 4. Times Have Changed Closing the Online Sale
    5. 5. Times Have Changed Closing the Online Sale
    6. 6. Benefits of Online Booking Closing the Online Sale
    7. 7. Benefits of Online Booking ✓ Staffing, efficiency ✓ Customer benefits ✓ Other reasons Closing the Online Sale
    8. 8. Benefits of Online Booking Closing the Online Sale
    9. 9. Closing the Online Sale
    10. 10. Closing the Online Sale
    11. 11. Closing the Online Sale
    12. 12. Closing the Online Sale
    13. 13. Closing the Online Sale
    14. 14. Closing the Online Sale
    15. 15. Closing the Online Sale
    16. 16. Closing the Online Sale
    17. 17. Closing the Online Sale
    18. 18. “it takes the burden off of the operator to answer the question ‘do you have a room on this night?’ and lets the consumer find this out on their own... In the first year 50% of our reservations were online, and now almost 80% of the reservations are being done online.” Closing the Online Sale
    19. 19. Closing the Online Sale
    20. 20. Closing the Online Sale
    21. 21. Closing the Online Sale
    22. 22. Benefit 1: Less Staffing Time & Hassle Closing the Online Sale
    23. 23. Benefit 1: Less Staffing Time & Hassle  No physical space  Booking online anytime  Client can change booking Closing the Online Sale
    24. 24. Benefit 1: Less Staffing Time & Hassle Closing the Online Sale
    25. 25. Benefit 2: Customer Benefits Closing the Online Sale
    26. 26. Benefit 2: Customer Benefits  Provides consistent customer experience  Customers can book anytime  Don’t miss a sale  Online bookers may be best customers  Adds functionality to site Closing the Online Sale
    27. 27. Benefit 2: Customer Benefits Closing the Online Sale
    28. 28. Benefit 3: Additional Reasons Closing the Online Sale
    29. 29. Benefit 3: Additional Reasons  GDS connection to Expedia, etc.  POS and other integration  Email etc. often integrated  Great for groups Closing the Online Sale
    30. 30. Benefit 3: Additional Reasons Closing the Online Sale
    31. 31. http://media-2.web.britannica.com Next Up
    32. 32. http://media-2.web.britannica.com Next Up Tourism PEI Opportunities

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