"Content Everyone: Changing Content, Changing Roles" - Corey Vilhauer at Digital Content Strategies Conference 2013

Blend Interactive
Blend InteractiveEditor at Blend Interactive
CONTENT
EVERYONE
Changing Content,
 Changing Roles

   #everyone
HI.




 I’M COREY VILHAUER
           @mrvilhauer
BLEND
  INTERACTIVE
     @blendtweets




  SIOUX FALLS,
SOUTH DAKOTA
ACTUAL
San Diego
   Beach




              ACTUAL
            Sioux Falls
                 Snow
“Get your content ready to go
anywhere. Because it’s going
     to go everywhere.”
                    - Brad Frost
WHY SHOULD WE?
HOW SHOULD WE?
CONTENT STRATEGY
IS GETTING LOUDER
“Get your content ready to go
anywhere. Because it’s going
     to go everywhere.”
                    - Brad Frost
“Get your content ready to go
 anywhere. Because it’s going
TO BELONG TO EVERYONE.”
                 - Corey Vilhauer
CONTENT STRATEGY
CONTENT STRATEGY
 PEOPLE
THE PSYCHOLOGY OF
 ORGANIZATIONAL
     CHANGE:
CONTENT STRATEGY
    EDITION
CHANGE
IS HARD
“Change isn’t an event;
   it’s a process.”
       - Dan Heath / Chip Heath
“Content strategy is really
  about choreographing
multiple talents, roles and
     personalities...”
                - Ahava Leibtag
LACK OF OVERSIGHT

TALENT MISMATCH

POLITICAL INFIGHTING
OUR ROLES
DEFINE US
WRITING
 IS EGO
WORDS ARE
 PERSONAL
FAILURE IS
  CERTAIN,
UNAVOIDABLE
    AND
 NECESSARY
“You need to create the
expectation of failure - not the
 failure of the mission itself,
     but failure en route.”
           - Dan Heath / Chip Heath
“No matter how good a cook
  you are, and no matter how
hard you try, the first pancake
 of the batch always sucks.”
                   - Merlin Mann
"Content Everyone: Changing Content, Changing Roles" - Corey Vilhauer at Digital Content Strategies Conference 2013
EMPATHY
“...empathy can be described
  as feeling the feelings of
  another with the greatest
     accuracy and effort.”
                 - Whitney Hess
HOW DO WE DO IT?
1.
BE CURIOUS
ASK QUESTIONS
What makes you crazy?
            What kind of help do
             you wish you had?
What is your workflow?
         Who owns this project?
Why do you continue
doing this?
Who can lead this
project for us?

        How do we treat content?
        How can we change this?

Do I need a beer?
“There’s a chance that
  things’ll get weird.
             - Archers of Loaf
2.
BE CLEAR
500px
TERMS
OF SERVICE
"Content Everyone: Changing Content, Changing Roles" - Corey Vilhauer at Digital Content Strategies Conference 2013
3.
BE DELIBERATE




          (does not need)
PROVIDE TOOLS
PROVIDE TOOLS
WITHIN REASON
“When the client feels like
they have some input during
 the project planning phase,
they are more likely to enjoy
          the ride.”
                  - Melissa Rach
4.
BE CONNIVING
TAKE ADVANTAGE
      OF GOALS
IDENTIFY
STRENGTHS
AND PLAY
TO THEM
5.
BE A TEACHER
AHA!
LISTEN
UNDERSTAND
SOLVE
KNOWING INFO ≠
COMMUNICATING INFO
PEOPLE WORK
 DIFFERENTLY
YOU CAN’T WIN
EVERY BATTLE.
HOW MUCH CHANGE
 CAN WE HANDLE?
HOPE FOR THE BEST
THANK YOU.
I am still
COREY VILHAUER

blendinteractive.com
 eatingelephant.com
   blackmarks.net
RESOURCES

eatingelephant.com/
  contenteveryone
1 of 52

Recommended

Personalizing the Facts Intro to Business Storytelling by
Personalizing the Facts Intro to Business StorytellingPersonalizing the Facts Intro to Business Storytelling
Personalizing the Facts Intro to Business StorytellingOvation Communication
483 views18 slides
Pecha Kucha Good for Nothing, Nottingham by
Pecha Kucha Good for Nothing, NottinghamPecha Kucha Good for Nothing, Nottingham
Pecha Kucha Good for Nothing, NottinghamSarah King
255 views20 slides
Smart or beautiful opportunity by
Smart or beautiful opportunitySmart or beautiful opportunity
Smart or beautiful opportunityHolly Duckworth
511 views15 slides
Global Diversity CFP Day by
Global Diversity CFP DayGlobal Diversity CFP Day
Global Diversity CFP DaySergio Meloni
20 views10 slides
Content Marketing World 2015 On Twitter by
Content Marketing World 2015 On TwitterContent Marketing World 2015 On Twitter
Content Marketing World 2015 On TwitterSpiral Content Solutions Private Limited
428 views12 slides
Unleash Your Potential! Successfully Navigate Your Way through Global and Vir... by
Unleash Your Potential! Successfully Navigate Your Way through Global and Vir...Unleash Your Potential! Successfully Navigate Your Way through Global and Vir...
Unleash Your Potential! Successfully Navigate Your Way through Global and Vir...Career Communications Group
493 views10 slides

More Related Content

Similar to "Content Everyone: Changing Content, Changing Roles" - Corey Vilhauer at Digital Content Strategies Conference 2013

"Empathy: Content Strategy's Hidden Deliverable" - CS Forum 2012 by
"Empathy: Content Strategy's Hidden Deliverable" - CS Forum 2012"Empathy: Content Strategy's Hidden Deliverable" - CS Forum 2012
"Empathy: Content Strategy's Hidden Deliverable" - CS Forum 2012Blend Interactive
17.1K views79 slides
"Making Friends in the Edit Bay" - Corey Vilhauer, Now What? Conference 2013 by
"Making Friends in the Edit Bay" - Corey Vilhauer, Now What? Conference 2013"Making Friends in the Edit Bay" - Corey Vilhauer, Now What? Conference 2013
"Making Friends in the Edit Bay" - Corey Vilhauer, Now What? Conference 2013Now What? Conference
494 views54 slides
"Empathy: Content Strategy's Hidden Deliverable" - Confab 2013, Minneapolis by
"Empathy: Content Strategy's Hidden Deliverable" - Confab 2013, Minneapolis"Empathy: Content Strategy's Hidden Deliverable" - Confab 2013, Minneapolis
"Empathy: Content Strategy's Hidden Deliverable" - Confab 2013, MinneapolisBlend Interactive
46.8K views82 slides
"Making Friends in the Edit Bay" - Now What? Conference 2013 by
"Making Friends in the Edit Bay" - Now What? Conference 2013"Making Friends in the Edit Bay" - Now What? Conference 2013
"Making Friends in the Edit Bay" - Now What? Conference 2013Blend Interactive
1.1K views54 slides
Telling Your Story Online by
Telling Your Story OnlineTelling Your Story Online
Telling Your Story OnlineAmanda Hirsch
356 views14 slides
Telling Your Story to Motivate Donors and Advocates for Your Cause by
Telling Your Story to Motivate Donors and Advocates for Your CauseTelling Your Story to Motivate Donors and Advocates for Your Cause
Telling Your Story to Motivate Donors and Advocates for Your CauseRachel Kubicki
1.3K views34 slides

Similar to "Content Everyone: Changing Content, Changing Roles" - Corey Vilhauer at Digital Content Strategies Conference 2013(20)

"Empathy: Content Strategy's Hidden Deliverable" - CS Forum 2012 by Blend Interactive
"Empathy: Content Strategy's Hidden Deliverable" - CS Forum 2012"Empathy: Content Strategy's Hidden Deliverable" - CS Forum 2012
"Empathy: Content Strategy's Hidden Deliverable" - CS Forum 2012
Blend Interactive17.1K views
"Making Friends in the Edit Bay" - Corey Vilhauer, Now What? Conference 2013 by Now What? Conference
"Making Friends in the Edit Bay" - Corey Vilhauer, Now What? Conference 2013"Making Friends in the Edit Bay" - Corey Vilhauer, Now What? Conference 2013
"Making Friends in the Edit Bay" - Corey Vilhauer, Now What? Conference 2013
"Empathy: Content Strategy's Hidden Deliverable" - Confab 2013, Minneapolis by Blend Interactive
"Empathy: Content Strategy's Hidden Deliverable" - Confab 2013, Minneapolis"Empathy: Content Strategy's Hidden Deliverable" - Confab 2013, Minneapolis
"Empathy: Content Strategy's Hidden Deliverable" - Confab 2013, Minneapolis
Blend Interactive46.8K views
"Making Friends in the Edit Bay" - Now What? Conference 2013 by Blend Interactive
"Making Friends in the Edit Bay" - Now What? Conference 2013"Making Friends in the Edit Bay" - Now What? Conference 2013
"Making Friends in the Edit Bay" - Now What? Conference 2013
Blend Interactive1.1K views
Telling Your Story Online by Amanda Hirsch
Telling Your Story OnlineTelling Your Story Online
Telling Your Story Online
Amanda Hirsch356 views
Telling Your Story to Motivate Donors and Advocates for Your Cause by Rachel Kubicki
Telling Your Story to Motivate Donors and Advocates for Your CauseTelling Your Story to Motivate Donors and Advocates for Your Cause
Telling Your Story to Motivate Donors and Advocates for Your Cause
Rachel Kubicki1.3K views
Culture Code: Creating A Lovable Company by HubSpot
Culture Code: Creating A Lovable CompanyCulture Code: Creating A Lovable Company
Culture Code: Creating A Lovable Company
HubSpot5.6M views
Users are People Too Adobe Max Presentation by Meagan Fisher
Users are People Too Adobe Max PresentationUsers are People Too Adobe Max Presentation
Users are People Too Adobe Max Presentation
Meagan Fisher580 views
Eo amsterdam university – delivering happiness – jenn lim 09.16.01 by Delivering Happiness
Eo amsterdam university – delivering happiness – jenn lim 09.16.01Eo amsterdam university – delivering happiness – jenn lim 09.16.01
Eo amsterdam university – delivering happiness – jenn lim 09.16.01
Dynamism by dr alka mukherjee & dr apurva mukherjee nagpur m.s. india by alka mukherjee
Dynamism by dr alka mukherjee &  dr apurva mukherjee nagpur m.s. indiaDynamism by dr alka mukherjee &  dr apurva mukherjee nagpur m.s. india
Dynamism by dr alka mukherjee & dr apurva mukherjee nagpur m.s. india
alka mukherjee45 views
How to Influence and Negotiate by Dan Harper
How to Influence and NegotiateHow to Influence and Negotiate
How to Influence and Negotiate
Dan Harper127 views
Long-Form Content Doesn't Only Mean Writing More Words by distilledseattle
Long-Form Content Doesn't Only Mean Writing More WordsLong-Form Content Doesn't Only Mean Writing More Words
Long-Form Content Doesn't Only Mean Writing More Words
distilledseattle1.5K views
Planning-ness 2014 by Deep Focus
Planning-ness 2014Planning-ness 2014
Planning-ness 2014
Deep Focus916 views
Making the Most of Social Media by MediaSauce
Making the Most of Social MediaMaking the Most of Social Media
Making the Most of Social Media
MediaSauce376 views
ENGAGEMENT, LEADERSHIP, QUALITY by agilemaine
ENGAGEMENT, LEADERSHIP, QUALITYENGAGEMENT, LEADERSHIP, QUALITY
ENGAGEMENT, LEADERSHIP, QUALITY
agilemaine280 views
Helsinki book launch jenn lim delivering happiness_45_16.9 by Delivering Happiness
Helsinki book launch jenn lim delivering happiness_45_16.9Helsinki book launch jenn lim delivering happiness_45_16.9
Helsinki book launch jenn lim delivering happiness_45_16.9
Comparison Of La Vida Robot And Steve Jobs by Peggy Johnson
Comparison Of La Vida Robot And Steve JobsComparison Of La Vida Robot And Steve Jobs
Comparison Of La Vida Robot And Steve Jobs
Peggy Johnson3 views

More from Blend Interactive

"The Accessible Editor Workshop" by Corey Vilhauer, from Now What? Workshops ... by
"The Accessible Editor Workshop" by Corey Vilhauer, from Now What? Workshops ..."The Accessible Editor Workshop" by Corey Vilhauer, from Now What? Workshops ...
"The Accessible Editor Workshop" by Corey Vilhauer, from Now What? Workshops ...Blend Interactive
425 views83 slides
"The Accessible Editor" by Corey Vilhauer, from DrupalCon 2018 in Nashville, ... by
"The Accessible Editor" by Corey Vilhauer, from DrupalCon 2018 in Nashville, ..."The Accessible Editor" by Corey Vilhauer, from DrupalCon 2018 in Nashville, ...
"The Accessible Editor" by Corey Vilhauer, from DrupalCon 2018 in Nashville, ...Blend Interactive
564 views69 slides
"Click to Continue" by Sam Otis, from Content+Design Meetup, Oct. 4, 2017 by
"Click to Continue" by Sam Otis, from Content+Design Meetup, Oct. 4, 2017"Click to Continue" by Sam Otis, from Content+Design Meetup, Oct. 4, 2017
"Click to Continue" by Sam Otis, from Content+Design Meetup, Oct. 4, 2017Blend Interactive
677 views102 slides
"Never Knowing Enough: dealing with the self doubt that hinders your success.... by
"Never Knowing Enough: dealing with the self doubt that hinders your success...."Never Knowing Enough: dealing with the self doubt that hinders your success....
"Never Knowing Enough: dealing with the self doubt that hinders your success....Blend Interactive
282 views37 slides
"Making things real: Content strategy for realistic content management" - Con... by
"Making things real: Content strategy for realistic content management" - Con..."Making things real: Content strategy for realistic content management" - Con...
"Making things real: Content strategy for realistic content management" - Con...Blend Interactive
1.2K views94 slides
"Making things real: Content strategy for realistic content management" - Con... by
"Making things real: Content strategy for realistic content management" - Con..."Making things real: Content strategy for realistic content management" - Con...
"Making things real: Content strategy for realistic content management" - Con...Blend Interactive
857 views49 slides

More from Blend Interactive(20)

"The Accessible Editor Workshop" by Corey Vilhauer, from Now What? Workshops ... by Blend Interactive
"The Accessible Editor Workshop" by Corey Vilhauer, from Now What? Workshops ..."The Accessible Editor Workshop" by Corey Vilhauer, from Now What? Workshops ...
"The Accessible Editor Workshop" by Corey Vilhauer, from Now What? Workshops ...
Blend Interactive425 views
"The Accessible Editor" by Corey Vilhauer, from DrupalCon 2018 in Nashville, ... by Blend Interactive
"The Accessible Editor" by Corey Vilhauer, from DrupalCon 2018 in Nashville, ..."The Accessible Editor" by Corey Vilhauer, from DrupalCon 2018 in Nashville, ...
"The Accessible Editor" by Corey Vilhauer, from DrupalCon 2018 in Nashville, ...
Blend Interactive564 views
"Click to Continue" by Sam Otis, from Content+Design Meetup, Oct. 4, 2017 by Blend Interactive
"Click to Continue" by Sam Otis, from Content+Design Meetup, Oct. 4, 2017"Click to Continue" by Sam Otis, from Content+Design Meetup, Oct. 4, 2017
"Click to Continue" by Sam Otis, from Content+Design Meetup, Oct. 4, 2017
Blend Interactive677 views
"Never Knowing Enough: dealing with the self doubt that hinders your success.... by Blend Interactive
"Never Knowing Enough: dealing with the self doubt that hinders your success...."Never Knowing Enough: dealing with the self doubt that hinders your success....
"Never Knowing Enough: dealing with the self doubt that hinders your success....
Blend Interactive282 views
"Making things real: Content strategy for realistic content management" - Con... by Blend Interactive
"Making things real: Content strategy for realistic content management" - Con..."Making things real: Content strategy for realistic content management" - Con...
"Making things real: Content strategy for realistic content management" - Con...
Blend Interactive1.2K views
"Making things real: Content strategy for realistic content management" - Con... by Blend Interactive
"Making things real: Content strategy for realistic content management" - Con..."Making things real: Content strategy for realistic content management" - Con...
"Making things real: Content strategy for realistic content management" - Con...
Blend Interactive857 views
Getting Started With User-Centered Content by Emileigh Barnes & Kate Garklavs... by Blend Interactive
Getting Started With User-Centered Content by Emileigh Barnes & Kate Garklavs...Getting Started With User-Centered Content by Emileigh Barnes & Kate Garklavs...
Getting Started With User-Centered Content by Emileigh Barnes & Kate Garklavs...
Blend Interactive467 views
Content Measurement and Analytics: Making Positive Change on the Web by Rick ... by Blend Interactive
Content Measurement and Analytics: Making Positive Change on the Web by Rick ...Content Measurement and Analytics: Making Positive Change on the Web by Rick ...
Content Measurement and Analytics: Making Positive Change on the Web by Rick ...
Blend Interactive422 views
“How Silos Learn: Working in the Idea Factory” by Amanda Costello - Now What?... by Blend Interactive
“How Silos Learn: Working in the Idea Factory” by Amanda Costello - Now What?...“How Silos Learn: Working in the Idea Factory” by Amanda Costello - Now What?...
“How Silos Learn: Working in the Idea Factory” by Amanda Costello - Now What?...
Blend Interactive359 views
"Adaptive Content, Context, and Controversy by Blend Interactive
"Adaptive Content, Context, and Controversy"Adaptive Content, Context, and Controversy
"Adaptive Content, Context, and Controversy
Blend Interactive779 views
"Empathy Behind the Algorithms" by Chris Corak - Now What? Conference 2017 by Blend Interactive
"Empathy Behind the Algorithms" by Chris Corak - Now What? Conference 2017"Empathy Behind the Algorithms" by Chris Corak - Now What? Conference 2017
"Empathy Behind the Algorithms" by Chris Corak - Now What? Conference 2017
Blend Interactive337 views
“The Beauty of Brevity” by Ravi Jain - Now What? Conference 2017 by Blend Interactive
“The Beauty of Brevity” by Ravi Jain - Now What? Conference 2017“The Beauty of Brevity” by Ravi Jain - Now What? Conference 2017
“The Beauty of Brevity” by Ravi Jain - Now What? Conference 2017
Blend Interactive263 views
“Why Content Projects Fail” by Deane Barker - Now What? Conference 2017 by Blend Interactive
“Why Content Projects Fail” by Deane Barker - Now What? Conference 2017“Why Content Projects Fail” by Deane Barker - Now What? Conference 2017
“Why Content Projects Fail” by Deane Barker - Now What? Conference 2017
Blend Interactive307 views
Not Perfect, "Always Better: A Story of Inclusion" by Derek Featherstone - No... by Blend Interactive
Not Perfect, "Always Better: A Story of Inclusion" by Derek Featherstone - No...Not Perfect, "Always Better: A Story of Inclusion" by Derek Featherstone - No...
Not Perfect, "Always Better: A Story of Inclusion" by Derek Featherstone - No...
Blend Interactive806 views
Content Design for Mobile Devices - Now What? Conference 2017 by Blend Interactive
Content Design for Mobile Devices - Now What? Conference 2017Content Design for Mobile Devices - Now What? Conference 2017
Content Design for Mobile Devices - Now What? Conference 2017
Blend Interactive189 views
"Making Things Real: Taking content strategy from abstract to functional" - M... by Blend Interactive
"Making Things Real: Taking content strategy from abstract to functional" - M..."Making Things Real: Taking content strategy from abstract to functional" - M...
"Making Things Real: Taking content strategy from abstract to functional" - M...
Blend Interactive686 views
“Writing for Your Audience — The Message, the Words, the Plan” – Business Sen... by Blend Interactive
“Writing for Your Audience — The Message, the Words, the Plan” – Business Sen...“Writing for Your Audience — The Message, the Words, the Plan” – Business Sen...
“Writing for Your Audience — The Message, the Words, the Plan” – Business Sen...
Blend Interactive911 views
"The Self-Directed Strategist: Building a Practice and Managing Organizationa... by Blend Interactive
"The Self-Directed Strategist: Building a Practice and Managing Organizationa..."The Self-Directed Strategist: Building a Practice and Managing Organizationa...
"The Self-Directed Strategist: Building a Practice and Managing Organizationa...
Blend Interactive1.3K views
Next Level Collaboration: The Future of Content and Design by Rebekah Cancino... by Blend Interactive
Next Level Collaboration: The Future of Content and Design by Rebekah Cancino...Next Level Collaboration: The Future of Content and Design by Rebekah Cancino...
Next Level Collaboration: The Future of Content and Design by Rebekah Cancino...
Blend Interactive739 views

"Content Everyone: Changing Content, Changing Roles" - Corey Vilhauer at Digital Content Strategies Conference 2013