AdhearsionConf Keynote 2012

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AdhearsionConf Keynote presented by Ben Klang of Mojo Lingo at AdhearsionConf 2012

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AdhearsionConf Keynote 2012

  1. 1. Welcome
  2. 2. Thanks to our Sponsors
  3. 3. Empire Tap Room 6:00 - 7:30pm http://etrpa.com/
  4. 4. Who I Am
  5. 5. Who I Am Ben Klang
  6. 6. Who I Am Ben Klang
  7. 7. Who I Am Ben Klang
  8. 8. Who I Am Ben Klang
  9. 9. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  10. 10. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  11. 11. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  12. 12. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  13. 13. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  14. 14. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  15. 15. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  16. 16. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  17. 17. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  18. 18. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  19. 19. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  20. 20. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  21. 21. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  22. 22. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  23. 23. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  24. 24. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  25. 25. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  26. 26. Who You Are Audience may not be all these things, but should find themselves in here Opportunity to connect and flatter them This may be 5 separate slides
  27. 27. What We’re Gonna Talk About
  28. 28. Voice!
  29. 29. Voice!
  30. 30. A Story in Five Acts
  31. 31. A Story in Five Acts
  32. 32. A Story in Five Acts Reality
  33. 33. A Story in Five Acts Reality The Bad Dream
  34. 34. A Story in Five Acts Reality The Bad Dream The Good Dream
  35. 35. A Story in Five Acts Reality The Bad Dream The Good Dream Villains...
  36. 36. A Story in Five Acts Reality The Bad Dream The Good Dream Villains... ...and Heroes
  37. 37. Act IWaking Life (Reality Check)
  38. 38. Today’s Reality
  39. 39. Today’s Reality
  40. 40. Voice for Business
  41. 41. Voice for Business
  42. 42. Voice for Business
  43. 43. Voice for Business
  44. 44. Voice for Business
  45. 45. Voice for Business
  46. 46. Voice for Business
  47. 47. Voice for Play
  48. 48. Voice for Play
  49. 49. Voice for Play
  50. 50. Voice for ...
  51. 51. Voice for ...“They dropped a million pounds of bombs”
  52. 52. Voice for ...“Goddamn, that must have been a good strike.”
  53. 53. Voice for Work
  54. 54. Act IITHE BAD DREAM
  55. 55. Laryngitis
  56. 56. Title Text
  57. 57. Title Text
  58. 58. Title Text
  59. 59. Moon Landing
  60. 60. Moon Landing
  61. 61. Moon Landing
  62. 62. Act IIITHE GOOD DREAM
  63. 63. Act IVVILLAINS
  64. 64. The Villain Complexity
  65. 65. The Henchmen
  66. 66. The Henchmen Convention
  67. 67. The Henchmen Convention
  68. 68. The Henchmen Complacency Convention
  69. 69. The Henchmen Convention Complacency
  70. 70. The Henchmen Bad UI Convention Complacency
  71. 71. The Henchmen Convention Complacency Bad UI
  72. 72. ComplexityConvention Complacency Bad UI
  73. 73. Creativity
  74. 74. Act VHEROES
  75. 75. Hero: Stephen George
  76. 76. Hero: Stephen George• In Production!
  77. 77. Hero: Stephen George• In Production!• 20 Asterisk + Adhearsion Servers
  78. 78. Hero: Stephen George• In Production!• 20 Asterisk + Adhearsion Servers• Fully automated deploys
  79. 79. Hero: Stephen George• In Production!• 20 Asterisk + Adhearsion Servers• Fully automated deploys• Detects TTS failures by timing execution
  80. 80. Hero: Stephen George• In Production!• 20 Asterisk + Adhearsion Servers• Fully automated deploys• Detects TTS failures by timing execution• Tests: 986 / 1009 LOC (97.72%) covered
  81. 81. Hero: Stephen George• In Production!• 20 Asterisk + Adhearsion Servers• Fully automated deploys• Detects TTS failures by timing execution• Tests: 986 / 1009 LOC (97.72%) covered• Stephen rocks the air guitar in the long breaks between exceptions
  82. 82. • In Production!
  83. 83. • In Production!• 13 Asterisk + Adhearsion Servers
  84. 84. • In Production!• 13 Asterisk + Adhearsion Servers• Uses real cell phone numbers (integrated into Carrier’s network)
  85. 85. • In Production!• 13 Asterisk + Adhearsion Servers• Uses real cell phone numbers (integrated into Carrier’s network)• Allows “Call Me Maybe” as a Ringtone
  86. 86. • In Production!• 13 Asterisk + Adhearsion Servers• Uses real cell phone numbers (integrated into Carrier’s network)• Allows “Call Me Maybe” as a Ringtone• If you Jailbreak your phone and it breaks, Evan will personally take the call to fix it
  87. 87. • In Production since 2010!
  88. 88. • In Production since 2010!• Has taken the letters “CRM” and “ERP” to a whole new level
  89. 89. • In Production since 2010!• Has taken the letters “CRM” and “ERP” to a whole new level• 1,940,933 calls handled since May 25, 2012
  90. 90. • In Production since 2010!• Has taken the letters “CRM” and “ERP” to a whole new level• 1,940,933 calls handled since May 25, 2012• Uses Click-To-Call, Call Recording, Predictive Dialing, Agent Queues, Magic
  91. 91. • In Production since 2010!• Has taken the letters “CRM” and “ERP” to a whole new level• 1,940,933 calls handled since May 25, 2012• Uses Click-To-Call, Call Recording, Predictive Dialing, Agent Queues, Magic• Let Tim know if you need windows or siding
  92. 92. Thank You

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