INFORMS IT Department Report Bjarni Kristjansson April 2011 Board Meeting
Global Trends in IT <ul><ul><li>Globality </li></ul></ul><ul><ul><ul><li>1.8 Billion Internet users in 2009 (+13% Y/Y) </l...
Global Trends in IT <ul><ul><li>Social Ecosystems </li></ul></ul><ul><ul><ul><li>Facebook: 620M Users, 550K Apps, 500M Dow...
IT Focus – Preparing for the Future <ul><ul><li>Upgrades in Hardware </li></ul></ul><ul><ul><ul><li>Virtualization </li></...
Web 2.0 Goals for INFORMS <ul><ul><li>Bring O.R. into 21 st  Century  </li></ul></ul><ul><ul><li>Create Active O.R. Commun...
OR-Connect  - Online Collaboration for O.R. <ul><ul><li>OR-Connect  - Social Network </li></ul></ul><ul><ul><li>OR-Blogs  ...
Existing Main IT Systems <ul><ul><li>Association Anywhere  (AA) </li></ul></ul><ul><ul><ul><li>Membership System / ERP for...
AA - Association Anywhere <ul><ul><li>AMS – Association Management Software </li></ul></ul><ul><ul><li>Leased from and hos...
IOL – Informs Online <ul><ul><li>EZ Publish – Open source system </li></ul></ul><ul><ul><ul><li>Content Management System ...
Kevin Geraghty – IOL Editor <ul><ul><li>IOL: Who is our Audience </li></ul></ul><ul><ul><li>Operations Research as a Brand...
Publications Online <ul><ul><li>Moving from older system Impelsys to HighWire </li></ul></ul><ul><ul><ul><li>Individual su...
Conference Abstract System <ul><ul><li>eMeetings – hosted solution </li></ul></ul><ul><ul><li>Small company based in Denve...
Job Placement Service, Other Systems <ul><ul><li>Developed by INFORMS Staff (mainly David Wirth) </li></ul></ul><ul><ul><l...
INFORMS Hardware – Maryland
INFORMS Servers – PTG Hosting
DataCenter Virtualization Plan
New IT Committee <ul><ul><li>Bjarni Kristjansson, Chair  </li></ul></ul><ul><ul><li>James J. Cochran </li></ul></ul><ul><u...
IT Committee – Tasks & Issues <ul><ul><li>AA   (Association Anywhere) / Membership ERP / INFORMS adoption </li></ul></ul><...
Informs IT Staff <ul><ul><li>Terry Cryan  – Interim IT Director </li></ul></ul><ul><ul><li>Ann Fishkin  – Database Adminis...
Suggestions for New IT Staff <ul><ul><li>Database Administrator/Programmer </li></ul></ul><ul><ul><ul><li>Bring knowledge ...
Current IT 2011 Budget Difference Original 2011 New Budget -73.0 833.6 760.6 TOTAL IT COSTS 45.0 45 Overhead 335.6 335.6 <...
IT 2012 Budget with Alternative 558 10 25 10 20 18 22 5 20 15 65 2012 Alternative 2011 Budget 2012 Budget 813 761 813 TOTA...
Potential IT Budget Savings <ul><ul><li>Reduce Consulting </li></ul></ul><ul><ul><ul><li>ACGI special requests ($45K) </li...
IT Strategy to support INFORMS <ul><ul><li>Existing software (AA, Conference, JPS, Pubs) </li></ul></ul><ul><ul><li>Integr...
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INFORMS: IT Board Report - April 2011

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INFORMS: IT Board Report - April 2011

  1. 1. INFORMS IT Department Report Bjarni Kristjansson April 2011 Board Meeting
  2. 2. Global Trends in IT <ul><ul><li>Globality </li></ul></ul><ul><ul><ul><li>1.8 Billion Internet users in 2009 (+13% Y/Y) </li></ul></ul></ul><ul><ul><ul><li>670M 3G Subscribers (+37% Y/Y, 14% penetration) </li></ul></ul></ul><ul><ul><ul><li>Facebook 620M Visitors (+51% Y/Y) </li></ul></ul></ul><ul><ul><ul><li>Tenecent [China] 637M Visitors (+31% Y/Y) </li></ul></ul></ul><ul><ul><li>Mobile </li></ul></ul><ul><ul><ul><li>Mobile Internet (Apple: 120M users, 330K Apps) </li></ul></ul></ul><ul><ul><ul><li>2010: Nokia 37%, RIM 15%, Apple 17% Android 25% </li></ul></ul></ul><ul><ul><ul><li>Mixi Mobile [Japan] 84% page views vs. 16% Internet </li></ul></ul></ul><ul><ul><ul><li>(Source: Mary Meeker Web 2.0 conference presentation) </li></ul></ul></ul>
  3. 3. Global Trends in IT <ul><ul><li>Social Ecosystems </li></ul></ul><ul><ul><ul><li>Facebook: 620M Users, 550K Apps, 500M Downloads </li></ul></ul></ul><ul><ul><ul><li>Apple: 120M Users, 330K Apps, 6.5B Downloads </li></ul></ul></ul><ul><ul><ul><li>Google: 940M Users, paid clicks +16% Y/Y </li></ul></ul></ul><ul><ul><li>Media </li></ul></ul><ul><ul><ul><li>Web 23%, Netflix 21%, YouTube 10%, BitTorrent 8% </li></ul></ul></ul><ul><ul><ul><li>Streaming Video 37% of Internet Traffic </li></ul></ul></ul><ul><ul><ul><li>Mobile video 41% of Peak Hour Traffic </li></ul></ul></ul><ul><ul><ul><li>YouTube: 35 hours of content every minute (100% Y/Y) </li></ul></ul></ul><ul><ul><ul><li>Source: http://www.youtube.com/watch?v=7yL9yrttESI </li></ul></ul></ul>
  4. 4. IT Focus – Preparing for the Future <ul><ul><li>Upgrades in Hardware </li></ul></ul><ul><ul><ul><li>Virtualization </li></ul></ul></ul><ul><ul><li>Integration of current IT Systems </li></ul></ul><ul><ul><li>Conference Abstract Submission </li></ul></ul><ul><ul><ul><li>Open Source? </li></ul></ul></ul><ul><ul><li>Mobile Computing </li></ul></ul><ul><ul><ul><li>Conferences </li></ul></ul></ul><ul><ul><ul><li>Journals </li></ul></ul></ul><ul><ul><li>Web 2.0 (IOL) </li></ul></ul><ul><ul><ul><li>Social Network / Blogging </li></ul></ul></ul><ul><ul><ul><li>Content Sharing </li></ul></ul></ul>
  5. 5. Web 2.0 Goals for INFORMS <ul><ul><li>Bring O.R. into 21 st Century </li></ul></ul><ul><ul><li>Create Active O.R. Communities Online </li></ul></ul><ul><ul><li>Enhance Communication Between O.R. People </li></ul></ul><ul><ul><li>Leverage the Societies / Working Groups </li></ul></ul><ul><ul><li>Promote O.R. to Young People </li></ul></ul>
  6. 6. OR-Connect - Online Collaboration for O.R. <ul><ul><li>OR-Connect - Social Network </li></ul></ul><ul><ul><li>OR-Blogs - Blogs </li></ul></ul><ul><ul><li>OR-Share - Online Material Sharing </li></ul></ul><ul><ul><li>OR-Photos - Pictures </li></ul></ul><ul><ul><li>OR-Tube – Videos/Online courses </li></ul></ul>
  7. 7. Existing Main IT Systems <ul><ul><li>Association Anywhere (AA) </li></ul></ul><ul><ul><ul><li>Membership System / ERP for Associations </li></ul></ul></ul><ul><ul><li>INFORMS Online (IOL) </li></ul></ul><ul><ul><ul><li>EZ-Publish (EZ) </li></ul></ul></ul><ul><ul><li>Pubs HighWire (HW) </li></ul></ul><ul><ul><ul><li>Move from Impelsys </li></ul></ul></ul><ul><ul><ul><li>Managed by Publications </li></ul></ul></ul><ul><ul><li>Conference Abstract System (eMeetings) </li></ul></ul><ul><ul><ul><li>Managed by Meetings </li></ul></ul></ul><ul><ul><li>Jobs Placement Service (JPS) </li></ul></ul><ul><ul><ul><li>Created and Maintained by INFORMS IT </li></ul></ul></ul>
  8. 8. AA - Association Anywhere <ul><ul><li>AMS – Association Management Software </li></ul></ul><ul><ul><li>Leased from and hosted by ACGI Software </li></ul></ul><ul><ul><li>Hosted on Windows Servers </li></ul></ul><ul><ul><li>Web-based interface </li></ul></ul><ul><ul><li>Membership management database (ERP) </li></ul></ul><ul><ul><li>Conferences / Revenues / Accounting / Finance </li></ul></ul><ul><ul><li>Standard reports and queries </li></ul></ul><ul><ul><li>Custom queries done through MS Access and Business Objects </li></ul></ul><ul><ul><li>Yearly costs $175K plus 2 staff </li></ul></ul><ul><ul><li>Expensive Customization & Consulting </li></ul></ul><ul><li>Using XML Web services and well-defined APIs, the functionality of Association Anywhere can be integrated with back-office and Web applications, corporate and third-party Web sites, portals, content management systems and more. </li></ul>
  9. 9. IOL – Informs Online <ul><ul><li>EZ Publish – Open source system </li></ul></ul><ul><ul><ul><li>Content Management System (CMS) </li></ul></ul></ul><ul><ul><li>Developed by Norwegian company eZ Systems </li></ul></ul><ul><ul><li>Hosted by PTG – Performance Technology Group </li></ul></ul><ul><ul><ul><li>Linux RedHat Enterprise server </li></ul></ul></ul><ul><ul><ul><li>LAMP – Linux / Apache / MySQL / PHP </li></ul></ul></ul><ul><ul><li>Maintained by Marketing and David Wirth (IT developer) </li></ul></ul><ul><ul><ul><li>Formerly maintained by Beaconfire (consultant) </li></ul></ul></ul><ul><ul><li>Yearly costs $40-50K, including 22K for hosting with PTG </li></ul></ul><ul><li>Relatively well managed system at reasonable operating costs, </li></ul><ul><li>but needs to be focused more on Web 2.0, user generated </li></ul><ul><li>content, and personalized pages (MyInforms). </li></ul>
  10. 10. Kevin Geraghty – IOL Editor <ul><ul><li>IOL: Who is our Audience </li></ul></ul><ul><ul><li>Operations Research as a Brand </li></ul></ul><ul><ul><li>Leveraging Energy from Students </li></ul></ul><ul><ul><li>Find-ability </li></ul></ul><ul><ul><ul><li>Search Terms </li></ul></ul></ul><ul><ul><ul><li>Landing Pages </li></ul></ul></ul><ul><ul><li>Engagement </li></ul></ul><ul><ul><ul><li>Bloggers / Social Networks </li></ul></ul></ul><ul><ul><ul><li>Content </li></ul></ul></ul><ul><ul><li>Reputation </li></ul></ul><ul><ul><li>Measurement </li></ul></ul>
  11. 11. Publications Online <ul><ul><li>Moving from older system Impelsys to HighWire </li></ul></ul><ul><ul><ul><li>Individual subscriptions </li></ul></ul></ul><ul><ul><ul><li>Institutional subscriptions </li></ul></ul></ul><ul><ul><li>Web-based system hosted by HighWire </li></ul></ul><ul><ul><li>Managed by Pubs Department </li></ul></ul><ul><ul><ul><li>IT Department only marginally involved </li></ul></ul></ul><ul><ul><li>Very expensive to integrate with other systems </li></ul></ul><ul><ul><ul><li>Estimated $10K/journal </li></ul></ul></ul><ul><ul><ul><li>Mobile computing </li></ul></ul></ul><ul><li>One possibility is to track and store meta-data about the journals, </li></ul><ul><li>papers, authors, references in a database managed by INFORMS staff, </li></ul><ul><li>so the information can be shared with other IT Systems and used for </li></ul><ul><li>Mobile Applications </li></ul>
  12. 12. Conference Abstract System <ul><ul><li>eMeetings – hosted solution </li></ul></ul><ul><ul><li>Small company based in Denver </li></ul></ul><ul><ul><li>MS Access database running in Windows </li></ul></ul><ul><ul><li>Difficult to manage for users </li></ul></ul><ul><ul><li>Very Insecure </li></ul></ul><ul><ul><ul><li>Login and Passwords are just email addresses </li></ul></ul></ul><ul><ul><li>Cannot easily be integrated with other systems </li></ul></ul><ul><ul><ul><li>IOL / AA </li></ul></ul></ul><ul><ul><ul><li>Registration </li></ul></ul></ul><ul><ul><ul><li>Mobile Computing </li></ul></ul></ul><ul><li>Relatively cheap to operate, but does not work well with other systems. </li></ul><ul><li>One solution we will be investigating is to create a new system using </li></ul><ul><li>open-source, with the upcoming ICS conference in Santa Fe 2013. </li></ul>
  13. 13. Job Placement Service, Other Systems <ul><ul><li>Developed by INFORMS Staff (mainly David Wirth) </li></ul></ul><ul><ul><li>LAMP – standard platform </li></ul></ul><ul><ul><ul><li>Linux </li></ul></ul></ul><ul><ul><ul><li>Apache </li></ul></ul></ul><ul><ul><ul><li>MySQL </li></ul></ul></ul><ul><ul><ul><li>PHP </li></ul></ul></ul><ul><ul><li>Also using JavaScript / Ajax / CS / XML </li></ul></ul><ul><ul><li>Full control to do anything we want with the data </li></ul></ul><ul><ul><li>Other systems with similar setup </li></ul></ul><ul><ul><ul><li>Continuing Education </li></ul></ul></ul><ul><ul><ul><li>EBB </li></ul></ul></ul><ul><li>Very cheap to develop, operate, and easy to integrate with other systems. </li></ul><ul><li>Limited capacity with only one developer to build more systems. </li></ul>
  14. 14. INFORMS Hardware – Maryland
  15. 15. INFORMS Servers – PTG Hosting
  16. 16. DataCenter Virtualization Plan
  17. 17. New IT Committee <ul><ul><li>Bjarni Kristjansson, Chair </li></ul></ul><ul><ul><li>James J. Cochran </li></ul></ul><ul><ul><li>Thomas Dong </li></ul></ul><ul><ul><li>Owen P. Hall </li></ul></ul><ul><ul><li>William E. Hart </li></ul></ul><ul><ul><li>Warren Lieberman </li></ul></ul><ul><ul><li>Donna Llewellyn </li></ul></ul><ul><ul><li>John Lucas </li></ul></ul><ul><ul><li>Laura A. McLay </li></ul></ul><ul><ul><li>Anna Nagurney </li></ul></ul><ul><ul><li>Paul Rubin </li></ul></ul><ul><ul><li>Matt J. Saltzman </li></ul></ul><ul><ul><li>Michael Trick </li></ul></ul><ul><ul><li>Wayne Winston </li></ul></ul><ul><li>Ex-officio members </li></ul><ul><ul><li>Kevin Geraghty (IOL) </li></ul></ul><ul><ul><li>Terry Cryan </li></ul></ul><ul><ul><li>Ann Fishkin </li></ul></ul><ul><ul><li>Patricia Shaffer </li></ul></ul><ul><ul><li>Gary Bennett </li></ul></ul><ul><ul><li>Mary Magrogan </li></ul></ul>
  18. 18. IT Committee – Tasks & Issues <ul><ul><li>AA (Association Anywhere) / Membership ERP / INFORMS adoption </li></ul></ul><ul><ul><li>IOL Collaboration / Kevin Geraghty's vision / MyInforms page / Personalized experience </li></ul></ul><ul><ul><li>Software - New conference system? / Open source / Mobile computing </li></ul></ul><ul><ul><li>Integration of existing systems (AA / IOL / Pubs / Conf / JPS) / Single sign-on / Mirroring Data </li></ul></ul><ul><ul><li>Web 2.0 technologies / Online collaboration / Testing new tools </li></ul></ul><ul><ul><li>Content - Sharing online (docs / videos / podcasts / pictures) / Hosting vs. linking / Collaboration agreements </li></ul></ul><ul><ul><li>Marketing – SEO / Engaging students and other members / Chapters / Subdivisions / Societies </li></ul></ul><ul><ul><li>Hardware - IT Infrastructure / Hosting / Bandwidth </li></ul></ul><ul><ul><li>Future IT plan for INFORMS / Analytics / Budget issues / Staff </li></ul></ul>
  19. 19. Informs IT Staff <ul><ul><li>Terry Cryan – Interim IT Director </li></ul></ul><ul><ul><li>Ann Fishkin – Database Administrator </li></ul></ul><ul><ul><li>Lee Mooring – IT Administrator </li></ul></ul><ul><ul><li>Herman Strom – Linux Administrator </li></ul></ul><ul><ul><li>David Wirth – Developer / Programmer </li></ul></ul><ul><ul><li>Mary Weldy – Consultant AA (2 days/week) </li></ul></ul><ul><ul><li>Ray Weglin – Consultant Access/Servers/Oracle </li></ul></ul><ul><ul><li>Shirley Mohr – IOL Design (Marketing) </li></ul></ul>
  20. 20. Suggestions for New IT Staff <ul><ul><li>Database Administrator/Programmer </li></ul></ul><ul><ul><ul><li>Bring knowledge in-house regarding AA </li></ul></ul></ul><ul><ul><ul><li>Reduce the need for expensive consultants </li></ul></ul></ul><ul><ul><ul><li>Assist with integration of AA to other IT Systems </li></ul></ul></ul><ul><ul><li>Additional Software Developer </li></ul></ul><ul><ul><ul><li>LAMP Platform (Linux/Apache/MySQL/PHP) </li></ul></ul></ul><ul><ul><ul><li>Mobile computing for Meetings & Publications </li></ul></ul></ul><ul><ul><ul><li>Implement Social Networking/Web 2.0 </li></ul></ul></ul><ul><ul><ul><li>Implement strategy for Content Sharing </li></ul></ul></ul><ul><ul><ul><li>Integration between existing systems </li></ul></ul></ul>
  21. 21. Current IT 2011 Budget Difference Original 2011 New Budget -73.0 833.6 760.6 TOTAL IT COSTS 45.0 45 Overhead 335.6 335.6 <ul><ul><li>IT Staff </li></ul></ul>-33 133 100 <ul><ul><li>Director </li></ul></ul>468.6 435.6 IT Labor 10 10 <ul><ul><li>Travel & Training </li></ul></ul>+15 10 25 <ul><ul><li>Software </li></ul></ul>-30 40 10 <ul><ul><li>IT Supplies & Miscellaneous </li></ul></ul>10 10 <ul><ul><li>Hardware </li></ul></ul>70.0 55.0 IT Expenses 10 10 <ul><ul><li>Unallocated </li></ul></ul>18 18 <ul><ul><li>Other IOL Costs </li></ul></ul>22 22 <ul><ul><li>Hosting PTG </li></ul></ul>50.0 50.0 INFORMS Online 6 <ul><ul><li>Other </li></ul></ul>59 <ul><ul><li>INFORMS Consulting </li></ul></ul>45 <ul><ul><li>ACGI Consulting </li></ul></ul>65 <ul><ul><li>Leasing/Hosting </li></ul></ul>-25 200.0 175.0 Consulting & ACGI
  22. 22. IT 2012 Budget with Alternative 558 10 25 10 20 18 22 5 20 15 65 2012 Alternative 2011 Budget 2012 Budget 813 761 813 TOTAL IT COSTS 45 45 45 Overhead 336 372 <ul><ul><li>IT Staff </li></ul></ul>100 126 <ul><ul><li>Director </li></ul></ul>510 436 498 IT Labor 10 10 <ul><ul><li>Travel & Training </li></ul></ul>25 25 <ul><ul><li>Software </li></ul></ul>10 10 <ul><ul><li>IT Supplies & Miscellaneous </li></ul></ul>10 10 <ul><ul><li>Hardware </li></ul></ul>65 55 55 IT Expenses 10 <ul><ul><li>Unallocated </li></ul></ul>18 18 <ul><ul><li>Other IOL Costs </li></ul></ul>22 22 <ul><ul><li>Hosting PTG </li></ul></ul>40 50 40 INFORMS Online 6 6 <ul><ul><li>Other </li></ul></ul>59 59 <ul><ul><li>INFORMS Consulting </li></ul></ul>45 45 <ul><ul><li>ACGI Consulting </li></ul></ul>65 65 <ul><ul><li>Leasing/Hosting </li></ul></ul>105 175 175 Consulting & ACGI
  23. 23. Potential IT Budget Savings <ul><ul><li>Reduce Consulting </li></ul></ul><ul><ul><ul><li>ACGI special requests ($45K) </li></ul></ul></ul><ul><ul><ul><li>INFORMS Consultants ($59K) </li></ul></ul></ul><ul><ul><li>Reduce Hosting </li></ul></ul><ul><ul><ul><li>ACGI Leasing & Hosting ($65K) </li></ul></ul></ul><ul><ul><ul><li>PTG Hosting ($22K) </li></ul></ul></ul><ul><ul><li>Do we need an IT Director? ($126K) </li></ul></ul><ul><ul><li>Other Potential Reductions </li></ul></ul><ul><ul><ul><li>IOL ($10K) </li></ul></ul></ul><ul><ul><ul><li>Email Archiving ($12K) </li></ul></ul></ul><ul><li>For each item, we need to answer the following question: Are we getting good value for the money spent? </li></ul>
  24. 24. IT Strategy to support INFORMS <ul><ul><li>Existing software (AA, Conference, JPS, Pubs) </li></ul></ul><ul><ul><li>Integration (Members, Pubs, Conferences, Web) </li></ul></ul><ul><ul><li>Mobile Computing (Conferences, Pubs) </li></ul></ul><ul><ul><li>Social Networks, Web 2.0, Blogging </li></ul></ul><ul><ul><li>Online Content Sharing (Documents, Videos, etc.) </li></ul></ul><ul><ul><li>IOL: Design, SEO, MyInforms, Live Platform </li></ul></ul><ul><ul><li>Wikipedia, TedXAnalytics, Online marketing </li></ul></ul><ul><ul><li>In-house staff vs. External consultants </li></ul></ul><ul><ul><li>Hardware, upgrades, redundancy </li></ul></ul><ul><ul><li>Staff Training, utilization, deployment </li></ul></ul><ul><ul><li>IT Director? (PM, staff, budget, strategy) </li></ul></ul>

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