IN THIS SUMMARY
In The New Social Learning, the authors make the case that the deepest, most enduring impact of social media might be on workforce learning. They show how social media can improve the way companies recruit talent, engage employees, and build a workforce’s capabilities. While social learning is not a replacement for training and employee development, it can accomplish what traditional approaches often cannot. Networks of knowledgeable people can make informed decisions and solve complex problems in ways they could not have dreamed of years ago. Social media has the potential to transform the workplace into an environment where learning is as natural as it is powerful.