Actuate & BIRT Customer Days         How NASCO Lowered Costs and         Shortened the Development Cycle         To Realiz...
Click to edit Master title style   About NASCO    NASCO provides information technology solutions designed    to ensure th...
NASCO Faces Productivity and Cost  Click to edit Master title style   Challenges Prior to Actuate      Limited flexibility...
Click toActuate: Text Reports   Before edit Master title style4Actuate Corporation © 2009                                 ...
Click to edit Master title style   Platform Selection Criteria     Reporting requirements include      • Offer web-oriente...
Click to edit Master title style   Actuate at NASCO Applications                Performance Management                    ...
Click to edit Master title style   Actuate: PDF Reports7Actuate Corporation © 2009                                     7
Click to edit MasterReports   Actuate: Graphical title style8Actuate Corporation © 2009
Click to edit Master title style   Actuate: Ad-Hoc Reports9Actuate Corporation © 2009                                     9
Click to edit Master title style   Actuate: iPortal Screenshot10Actuate Corporation © 2009
NASCO Results: Reduce Costs and  Click to edit Master title style   Enhance Product Offering     Reduce Costs         • Lo...
NASCO Results: Reduce Costs and  Click to edit Master title style   Enhance Product Offering     Improve Customer Satisfac...
Actuate & BIRT Customer Days            Thank You            Jennifer Holland            Business Systems Manager1313Actua...
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Case Study: How NASCO Lowered Costs and Shortened the Development Cycle with BIRT

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Learn How NASCO Lowered Costs and Shortened the Development Cycle To Realize Significant ROI

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Case Study: How NASCO Lowered Costs and Shortened the Development Cycle with BIRT

  1. 1. Actuate & BIRT Customer Days How NASCO Lowered Costs and Shortened the Development Cycle To Realize Significant ROI Jennifer Holland Business Systems Manager11Actuate Corporation © 2007Actuate Corporation © 2009
  2. 2. Click to edit Master title style About NASCO NASCO provides information technology solutions designed to ensure that Plan members insurance claims are paid accurately and efficiently. • Formed over 20 years ago through partnership among several Blue Cross® and Blue Shield® plans • Processed over 1 billion claims • Unsurpassed in market for reliability, scalability and operational performance2Actuate Corporation © 2009
  3. 3. NASCO Faces Productivity and Cost Click to edit Master title style Challenges Prior to Actuate Limited flexibility to meet customer needs with MembersEdge (HP benefits administration software) • Delivered limited, text-based reports • Need timely and cost-effective way to get reports (18 months from HP) • Plans have no ability to customize reports without impacting users of base reports • Plans can not tailor reports for specific groups or departments High costs and lost revenue • Paid HP significant amount to develop reports • Changing reports costly and involves long release cycle3Actuate Corporation © 2009
  4. 4. Click toActuate: Text Reports Before edit Master title style4Actuate Corporation © 2009 4
  5. 5. Click to edit Master title style Platform Selection Criteria Reporting requirements include • Offer web-oriented solution • Integrate into existing MembersEdge solution • Deliver user-friendly, visual reports • Provide single source of truth Why Actuate? • More cost-effective than Cognos • Able to start small and grow functionality • Proven scalability • Offer flexible, fast report development5Actuate Corporation © 2009
  6. 6. Click to edit Master title style Actuate at NASCO Applications Performance Management DB2 Data Warehouse w/ Billing and Membership Data Data Source # Reports 4 reports with 40 in development 100 users, growing to 450 Users Call center managers, billing managers and financial analysts BIRT 2.2.2 Version # iServer and iPortal v9 Info Object Designer v96Actuate Corporation © 2009
  7. 7. Click to edit Master title style Actuate: PDF Reports7Actuate Corporation © 2009 7
  8. 8. Click to edit MasterReports Actuate: Graphical title style8Actuate Corporation © 2009
  9. 9. Click to edit Master title style Actuate: Ad-Hoc Reports9Actuate Corporation © 2009 9
  10. 10. Click to edit Master title style Actuate: iPortal Screenshot10Actuate Corporation © 2009
  11. 11. NASCO Results: Reduce Costs and Click to edit Master title style Enhance Product Offering Reduce Costs • Lower development costs by approximately half • Reduce IT costs by consolidating solution on single server Enhance Product Offering and Revenue Opportunity • Expand premium billing business with large customer • Grow business by offering scalable solution11Actuate Corporation © 2009
  12. 12. NASCO Results: Reduce Costs and Click to edit Master title style Enhance Product Offering Improve Customer Satisfaction • Reduce time to deliver new report from 18 months to less than 6 months (with Actuate) • Deliver interactive reports that empower BCBS users with more information on demand • Enhance NASCO’s ability to deliver timely enhancement requests12Actuate Corporation © 2009
  13. 13. Actuate & BIRT Customer Days Thank You Jennifer Holland Business Systems Manager1313Actuate Corporation © 2007Actuate Corporation © 2009

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