Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Troubleshooting poster

2,387 views

Published on

Troubleshooting poster with troubleshooting funnel. Note that 'documentation' and 'Standardization' are the two most common steps left out of troubleshooting.

Published in: Self Improvement

Troubleshooting poster

  1. 1. Troubleshooting Funnel Problem Discovered Large vague problem Define the problem D O C U M E N T Why? Why? Why? Why? Why? Download at www.changeover.com/trouble.pdf or scan QR code Real problem No Solutions Choose one Implement Problem Solved? Monitor Yes Standardize We change downtime to uptime Contact info@changeover.com for workshop information © 2012 by John R Henry, Changeover.com

×