Keynote Presentation given at 2010 Fishbowl Solutions Enterprise Information Management Bootcamp.

1. Enterprise Information Management7 Trends & Why They Matter Billy Cripe | VP Marketing | Fishbowl Solutions

2. EIM O What is Enterprise Information Management 7 Trends in EIM Why You Should Care

4. EIM Trends – People First People first then Content focus shifting from control to access

5. EIM Trends – Keyword Search Is Dead Keyword Search is Dead, Long Live Keyword Search: The business world is at a point where alternatives, including machine-generated And social search techniques, must be explored. Information Recall, Information Location, Information Relevance Is the focus. Search, at best, is a means to an end

6. EIM Trends – Power + Desirability Simplified Sophistication. E20. Power and Ease Sexiness and Reach Systems get more complex, people turn to simple, consumer web 2.0. But web 20 lacks the reach and scope and security and approval of the enterprise. Enter Enterprise 2.0. But who will win and how will they do it?

7. Ease of Use, Ease of Implementation, Ease of Integration – Simple doesn’t mean simplistic. Integration means enterprise ecosystem is vital EIM Trends – Easy, Simple, Integrated

8. EIM Trends – SharePoint Is Doing It Wrong Microsoft SharePoint is doing it backwards, focusing first on Content features then on People Eagerness means they will buy, force or fight their way in. SharePoint is in Feature Catch-Up Mode Masquerading as a Mature System

9. EIM Trends – Communication Win Communication tools (still) being used to collaborate & publish more than ECM more than E20 more than collaboration Long live Email.

10. EIM Trends – IA Must Evolve Information Architecture Must Evolve cant use old models to solve existing problems and expect dramatic results. Early models of ECM replicated old models of document management – filing cabinets, folders, locations etc. Fundamental limitations ensued.

11. EIM – Research Agrees – It’s People

12. EIM – Research Agrees – It’s People User Adoption and Experience is the only thing that makes technology successful as a means to “competitive advantage” Data suggest that most firms have not merged information system (IS) integration with the right complementary organizational resources. The findings also support the notion that competitive advantage does not arise from replicable resources, but from complex, firm-specific and intangible resources and capabilities. The findings help to explain why some firms struggle while others flourish with the same ITs, and why IT-based advantages tend to dissipate so rapidly. Title: A survey on integrated IS and competitive advantage Author(s): VincenzoMorabito, MarinosThemistocleous, Alan Serrano Journal: Journal of Enterprise Information Management Year: 2010 Volume: 23Issue: 2Page: 201 - 214

13. EIM – Research Agrees - Technology Still Matters

14. EIM – Research Agrees - Technology Still Matters User Adoption is more influenced by technological and organizational factors than environmental factors The results reveal that the factors influencing SMEs' adoption of enterprise systems are different from the factors influencing SMEs' adoption of other previously studied information systems (IS) innovations. SMEs were found to be more influenced by technological and organisational factors than environmental factors. Moreover, the results indicate that firms with a greater perceived relative advantage, a greater ability to experiment with these systems before adoption, greater top management support, greater organisational readiness and a larger size are predicted to become adopters of enterprise systems. Title: Predicting SMEs' adoption of enterprise systems Author(s): BoumedieneRamdani, Peter Kawalek, Oswaldo Lorenzo Journal: Journal of Enterprise Information Management Year: 2009 Volume: 22Issue: ½Page: 10 - 24

15. Fishbowl & EIM Fishbowl Solutions Understands: EIM – We Are The Experts Business Problems – And How To Solve Them The Business Ecosystem – And How to engage the power of sophisticated systems with the simplicity that secures user adoption

16. Fishbowl & EIM For more information on Fishbowl Solutions or to schedule a Solution Briefing, call +1.952.465-3400, visit www.fishbowlsolutions.com, or send an email to info@fishbowlsolutions.com. blog: http://cfour.fishbowlsolutions.com Twitter: @billycripe Facebook Group Page: http://www.facebook.com/group.php?gid=203440885271