Hacking Your Work: The Time is Now!


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There is an underground army of benevolent hackers out there saving business from itself, one back act at a time. You could be one of them. You should be one of them!

Ten quick slides...The highlights of Hacking Work by Bill Jensen and Josh Klein, "One of 2010's Top Ten Breakthrough Ideas" — Harvard Biz Review

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Hacking Your Work: The Time is Now!

  1. 1. Hacking Your Work: The Time is Now! Ten Quick Slides on Why You Should Start Breaking Business’s Most Stupid Rules based on Hacking Work by Bill Jensen and Josh Klein
  2. 2. What is ‘Hacking Work’? <ul><li>Hacking work is forbidden innovation. </li></ul><ul><li>It is the act of getting what you need to do </li></ul><ul><li>your best by exploiting loopholes and and </li></ul><ul><li>creating work-arounds. </li></ul><ul><li>  </li></ul><ul><li>Hacking work is getting the system </li></ul><ul><li>to work for you , not just the </li></ul><ul><li>other way around . . . </li></ul><ul><li>making it easier to do great work . </li></ul>
  3. 3. Our tools have become more bossy than our bosses! <ul><li>Even though business spent </li></ul><ul><li>$1.5 trillion USD (2010) on </li></ul><ul><li>Information Technology … </li></ul><ul><li>… the tools outside of work </li></ul><ul><li>are advancing past the ones </li></ul><ul><li>we use on the job. </li></ul>
  4. 4. <ul><li>When a 12-year-old can </li></ul><ul><li>gather information faster , process it better , </li></ul><ul><li>and get volunteer guidance from </li></ul><ul><li>better sources than you can at work , how can you pretend you’re competitive? </li></ul><ul><li>  </li></ul><ul><li>When you have more empowering tools in your mobile phone than what your company provides </li></ul><ul><li>or approves — how can you work within, or be saved from, devastating market forces? </li></ul><ul><li>You can’t. </li></ul><ul><li>So what can you do? Start hacking. </li></ul>
  5. 5. <ul><li>Compared with what’s available outside of work, </li></ul><ul><li>corporate-supplied tools and processes </li></ul><ul><li>reduce your personal productivity by 30% - 75%. </li></ul><ul><li>  </li></ul><ul><li>Who gets the most attention paid to simplifying things for them? </li></ul><ul><li>85% of those polled said: Senior Executives. </li></ul><ul><li>Who gets the least attention paid to simplifying things for them? </li></ul><ul><li>87% of those polled said: The Workforce. </li></ul><ul><li>  </li></ul>
  6. 6. <ul><li>Now is the time to expose the cheat codes for work and share them with the world. </li></ul><ul><li>The risks are minimal : </li></ul><ul><li>There is a 0.075% chance of getting fired for hacking your work. </li></ul><ul><li>Your house is six times more likely to be hit by lightning than you are to be fired for hacking benevolently! </li></ul><ul><li>   </li></ul>
  7. 7. Examples of ‘Hacking Work’ <ul><li>• One employee funded all his projects by selling on eBay </li></ul><ul><li>corporate trash that was supposed to be thrown away. </li></ul><ul><li>• One new hire reworked corporate’s performance assessment tool </li></ul><ul><li>and then told HR, “Here...This is how you will evaluate me,” </li></ul><ul><li>and got away with it. You can too. </li></ul><ul><li>  </li></ul><ul><li>• One team jumped corporate’s firewall constantly, </li></ul><ul><li>presenting the results to senior execs as if they used only </li></ul><ul><li>the company-sanctioned tools. </li></ul><ul><li>  </li></ul><ul><li>• One manager got her budget approved by posting </li></ul><ul><li>her customer’s complaints on YouTube. </li></ul><ul><li>Benevolent hacking is the duct tape of the work world. </li></ul><ul><li>It fixes poorly designed and corporate-centered </li></ul><ul><li>procedures, tools, rules, and processes. </li></ul>
  8. 8. <ul><li>Why hack? </li></ul><ul><li>Somehow, most companies never got the memo on being user centered inside their firms. </li></ul><ul><li>  </li></ul><ul><li>Why are managers hacking? </li></ul><ul><li>Less than one quarter (23%) get the coaching or training they need when they step into their new role. </li></ul><ul><li>  </li></ul><ul><li>Why are workers hacking to cut through the clutter? </li></ul><ul><li>Information inside companies is doubling every 550 days. </li></ul><ul><li>The average worker receives 325 pages of information every day and uses only about 5 pages worth. </li></ul><ul><li>Nobody’s out to get you. </li></ul><ul><li>But the system is holding you back and diminishing your contributions. </li></ul><ul><li>That is why hackers hack. </li></ul>
  9. 9. <ul><li>Since the Industrial Revolution, we’ve relied on our </li></ul><ul><li>employers to provide the tools we needed. </li></ul><ul><li>  </li></ul><ul><li>Their tools, not ours.   </li></ul><ul><li>Their limits, not ours. </li></ul><ul><li>  </li></ul><ul><li>All that is changing . </li></ul><ul><li>We’re at an inflection point . </li></ul><ul><li>Our tools are now </li></ul><ul><li>as powerful as the company’s . </li></ul><ul><li>  </li></ul><ul><li>“ How easy is it for me to do great work?” </li></ul><ul><li>That’s the question that hacking raises and addresses. </li></ul>
  10. 10. <ul><li>Hacking Your Work: </li></ul><ul><li>The Time is Now! </li></ul><ul><li>www.HackingWork.com </li></ul>Content: Hacking Work Slides: Inayat Kaur