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IT Can Run, But IT Can’t Hide from Microsoft Excel<br />Bill Baker, CTO, G4 Analytics<br />Andrew Brust, Chief, New Techno...
Premise<br />Conventional wisdom<br />End-users adore Excel<br />IT Departments despise Excel<br />But,<br />End-users hav...
Excel: A Love/Hate Relationship<br />This is not a zero-sum game <br />
The Big Picture<br />Local (decision making)<br />Compliant<br />Speed<br />Strategic<br />Empowerment<br />Alignment<br /...
Not all Personal Computing is…… Personal<br />Planning my schedule, my work – Personal<br />Calculating a discount for a c...
Not all Personal Computing is…… Personal<br />Planning my schedule, my work – Personal<br />Calculating a discount for a c...
Not all Personal Computing is…… Personal<br />Planning my schedule, my work – Personal<br />Calculating a discount for a c...
Why Worry?<br />Left to their own devices, your employees will find the data they want, good or bad<br />And… they WILL sh...
Empowered but not Aligned<br />
Empowered but not Aligned<br />Source:  “Bob”<br />Source:  SAP<br />
Self-Service:A Demo in Three Parts<br />
Strategies<br />Tools & Techniques<br />MDM<br />Rewards, Praise<br />Analytics<br />Standards<br />Open data/XML<br />Edu...
Strategies<br />Transparency & Attribution<br />Set clear expectations about using data for decision making<br />Require a...
Strategies<br />Self-service<br />Provide tools that allow motivated users to build their own reports, spreadsheets and an...
Strategies<br />Sharing<br />Reward users, with at least recognition, for sharing their reports and spreadsheets<br />Crea...
Strategies<br />Publishing<br />Create a site where people can expect to find interesting data<br />Document all sources<b...
Strategies<br />Model Analytics<br />Start by watching which shared items and which published data sources are popular<br ...
Summary & References<br />Excel is here to stay<br />IT has tools and strategies, including culture, to empower users whil...
References<br />Responsible BI for Excel (Even for Older Versions): http://bit.ly/XLWebQuery<br />XL97: How to Create Web ...
Appendix: PowerPivot<br />Allows db data to be imported w/o building a big query<br />Allows data from apps and reports to...
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I.T. Can Run But I.T. Can't Hide (from Microsoft Excel)

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This is a presentation Andrew Brust and I delivered in NYC on 5/12/2010 to the NYC Chapter of TDWI and the NY Tech Council Analytics special interest group. Notes are here:

http://www.billbak.com/2010/05/i-t-can-run-but-i-t-cant-hide-from-microsoft-excel/

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I.T. Can Run But I.T. Can't Hide (from Microsoft Excel)

  1. 1. IT Can Run, But IT Can’t Hide from Microsoft Excel<br />Bill Baker, CTO, G4 Analytics<br />Andrew Brust, Chief, New Technologytwentysix New York<br />May 12, 2010, New York City<br />
  2. 2. Premise<br />Conventional wisdom<br />End-users adore Excel<br />IT Departments despise Excel<br />But,<br />End-users have issues with Excel too<br />And,<br />IT has upside from Excel<br />
  3. 3. Excel: A Love/Hate Relationship<br />This is not a zero-sum game <br />
  4. 4. The Big Picture<br />Local (decision making)<br />Compliant<br />Speed<br />Strategic<br />Empowerment<br />Alignment<br />Do more with less<br />Accountable<br />Innovative<br />Consistent<br />Creative<br />
  5. 5. Not all Personal Computing is…… Personal<br />Planning my schedule, my work – Personal<br />Calculating a discount for a customer – Corporate<br />Organic Centralized<br />IT Backlog<br />(Frustrated)<br />Self-service<br />(Empowered)<br />Corporate Personal<br />Business<br />Intelligence<br />(Aligned)<br />Spread-marts<br />(Confused)<br />
  6. 6. Not all Personal Computing is…… Personal<br />Planning my schedule, my work – Personal<br />Calculating a discount for a customer – Corporate<br />Organic Centralized<br />IT Backlog<br />(Frustrated)<br />Self-service<br />(Empowered)<br />Lose-Lose<br />Corporate Personal<br />Business<br />Intelligence<br />(Aligned)<br />Spread-marts<br />(Confused)<br />
  7. 7. Not all Personal Computing is…… Personal<br />Planning my schedule, my work – Personal<br />Calculating a discount for a customer – Corporate<br />Organic Centralized<br />IT Backlog<br />(Frustrated)<br />Self-service<br />(Empowered)<br />Win-Win<br />Corporate Personal<br />Business<br />Intelligence<br />(Aligned)<br />Spread-marts<br />(Confused)<br />
  8. 8. Why Worry?<br />Left to their own devices, your employees will find the data they want, good or bad<br />And… they WILL share it<br />This is the… <br />Generation!<br />
  9. 9. Empowered but not Aligned<br />
  10. 10. Empowered but not Aligned<br />Source: “Bob”<br />Source: SAP<br />
  11. 11. Self-Service:A Demo in Three Parts<br />
  12. 12. Strategies<br />Tools & Techniques<br />MDM<br />Rewards, Praise<br />Analytics<br />Standards<br />Open data/XML<br />Education<br />PowerPivot/Self-service<br />Portal<br />Technology<br />Culture<br />Strategies<br />Transparency<br />& Attribution<br />Model<br />Analytics<br />Self-Service<br />Sharing<br />Publishing<br />Compliance<br />
  13. 13. Strategies<br />Transparency & Attribution<br />Set clear expectations about using data for decision making<br />Require attribution of data sources, both internal and external<br />Expect documentation of all calculations and transformations<br />Excel helps here<br />
  14. 14. Strategies<br />Self-service<br />Provide tools that allow motivated users to build their own reports, spreadsheets and analyses<br />Tune into the range of experience and motivation of your employees; Support a range of tools if possible<br />Consider Excel with web queries or PowerPivot; Most of your users have these<br />Publish ‘blessed’ data sources & publicize them<br />
  15. 15. Strategies<br />Sharing<br />Reward users, with at least recognition, for sharing their reports and spreadsheets<br />Create a site for sharing and annotating documents; This is SharePoint in many companies<br />Implement a self-grading system and/or a community rating system<br />Monitor usage of shared items, these will tell you where the interest lies; SharePoint can help<br />
  16. 16. Strategies<br />Publishing<br />Create a site where people can expect to find interesting data<br />Document all sources<br />Publish through very simple web pages that supply the “brick o’data”; Match format to your self-service tools<br />Excel 97 and above can perform Web queries against simple HTML tables: (bit.ly/OldSchoolXL)<br />Step up to Open Data (OData) for more functionality<br />Secure the site<br />Monitor usage<br />
  17. 17. Strategies<br />Model Analytics<br />Start by watching which shared items and which published data sources are popular<br />If your self-service tools support it, extract meta data and connection strings to find out which other data sources are popular<br />If your self-service tools support it, analyze expressions and KPI definitions for commonality and compliance<br />Press your vendor(s) to support these features<br />Be transparent<br />
  18. 18. Summary & References<br />Excel is here to stay<br />IT has tools and strategies, including culture, to empower users while maintaining alignment and compliance<br />End-users and IT: No longer a zero-sum game<br />
  19. 19. References<br />Responsible BI for Excel (Even for Older Versions): http://bit.ly/XLWebQuery<br />XL97: How to Create Web Query (.iqy) Files (Microsoft KB Article): http://bit.ly/OldSchoolXL<br />
  20. 20. Appendix: PowerPivot<br />Allows db data to be imported w/o building a big query<br />Allows data from apps and reports to come in, in a simple way<br />The data can't be edited<br />Don't have to worry about joins<br />Can add formulas<br />Can still build the same stuff<br />Sharing is simple, and safe<br />Collegues know what I did. And so does IT.<br />I can even use social networking on SharePoint to promote the solution<br />

This is a presentation Andrew Brust and I delivered in NYC on 5/12/2010 to the NYC Chapter of TDWI and the NY Tech Council Analytics special interest group. Notes are here: http://www.billbak.com/2010/05/i-t-can-run-but-i-t-cant-hide-from-microsoft-excel/

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