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FutureTalking Steering Committee - Q1 March 2008 Denk- en  Studiedag 12/2/09
FutureTalking = Research 2.0 Company Consumer Consumer Consumer Company Consumer Consumer Consumer “ Learn from consumers” “ Learn from consumer’s interactions”
Eerder onderzoek
Dynamics within Social Networks ,[object Object],Steering Committee - Q1 Dynamics within social networks March 2008 Jo Caudron
What are social networks? Steering Committee - Q1 Dynamics within social networks March 2008 Jo Caudron Blogs Social sites RSS Sharing  Mash-ups RIA SOCIAL NETWORKS ARE  CONVERSATIONS Powered by Social Media Social Apps Between people People create identities (but companies/brands can also become identities) Not organized Not Controlled
Future Talking findings Steering Committee - Q1 Dynamics within social networks March 2008 Jo Caudron Social Belonging Connectivity Convenience Identity Curiosity Major motive: fear of the “participation gap” Driver to register: “because friends are online” They want to be able to take part in the conversation, on as many topics as possible Take existing relationships online Find new contacts online Feeling of being connected, to be able to share and exchange Network with as many similar profiles as possible Important motivator to uses social networks Easily make and maintain contacts  from home Not time-limited  No geographical boundaries Youngsters draw up a profile of themselves, their personality and their interests Appreciation of this profile  by the group will increase self-confidence and position in the group Others develop their identity  based on  how  their opinions  are accepted in the group  Important driver to sign-up is curiosity Just register to have a look Some will become active, others will switch off again
[object Object],[object Object],[object Object],Steering Committee - Q1 March 2008 Can brands be friends? Marketing & branding in Social Networks Joeri Van den Bergh | managing partner InSites Consulting | Youth & Trend Expert Finding friends and family Finding new friends Creating groups Showing off, bragging, impressing Sharing experiences, talking, making fun Sharing media (mix-tapes ;-) Playing together Fighting together …
Generation C ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Steering Committee - Q1 March 2008 Can brands be friends? Marketing & branding in Social Networks Joeri Van den Bergh  Consumers are very aware, knowledgeable and empowered “ Consumers are living with their friends in their pockets”
Generation C ,[object Object],[object Object],[object Object],[object Object],Steering Committee - Q1 March 2008 Can brands be friends? Marketing & branding in Social Networks Joeri Van den Bergh  “ Companies that do not join the conversation will soon have no customers to talk to...”
De kracht van de Generation C Steering Committee - Q1 March 2008 Can brands be friends? Marketing & branding in Social Networks Joeri Van den Bergh
FutureTalking - Q2 Steering Committee - Q2 June 2008 Entertainment in the digital era
About Content, Ownership & Context Entertainment Jo Caudron Steering Committee - Q2 June 2008 CONTENT OWNERSHIP CONTEXT
About Content, Ownership & Context Entertainment Jo Caudron Steering Committee - Q2 June 2008 CONTENT OWNERSHIP CONTEXT Content-brands are no longer “one with the format”. One brand extents over different formats, driven by the ownership, context of usage, ... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Entertainment Jo Caudron Steering Committee - Q2 June 2008 CONTENT OWNERSHIP CONTEXT Ownership of the  creation  and  distribution  can be  corporate  but is increasingly getting  social Top-down Corporate & central ownership Bottom-up Social & de-central ownership About Content, Ownership & Context
Entertainment Jo Caudron Steering Committee - Q2 June 2008 CONTENT OWNERSHIP CONTEXT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The  context  of the user is key in determining the ideal content/format/application About Content, Ownership & Context
Entertainment Jo Caudron Steering Committee - Q2 June 2008 CONTENT OWNERSHIP CONTEXT the  medium  is no longer in a one-on-one relationship with one  device TV  as a medium is no longer only related to a  TV-set , ... Radio  as a medium is no longer only related to a  radio-device , ... Phone calls  are no longer only related to  telephone-sets , ... Each medium has a variety of (digital) ways to get consumed. The question here is: when Lost or Prison Break are consumed via PC, as (illegal) download, are we then still talking about TV as a medium? About Content, Ownership & Context
From old to new, from books to screens Entertainment Jo Caudron Steering Committee - Q2 June 2008
From old to new, from books to screens ,[object Object],Entertainment Jo Caudron Steering Committee - Q2 June 2008 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
From old to new, from books to screens ,[object Object],Entertainment Jo Caudron Steering Committee - Q2 June 2008 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
From old to new, from books to screens ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Entertainment Jo Caudron Steering Committee - Q2 June 2008
Steering Committee - Q2 June 2008 Digital Lifestyle Presentations
[object Object],“ Complicated ” On one hand people associate technology with an easier life  But on the other hand they experience technology as complicated People are  convinced that technology can make their lives more easy  (e.g. Domotica, internet shopping, universal devices, wireless connections,...)  Technology evolves constantly and therefore  it’s difficult to catch up all the time (e.g. Installing new devices, handling of new software applications,...)
[object Object],“ Dependence ” Technology leads to independence because it can  facilitate several daily tasks But people are  still careful  when it comes  to fully trusting technology  In fact, this  independence can lead to a certain level of freedom (e.g. you don’t have to worry about putting on the heating, because it starts automatically)  Technology is  not always reliable and sometimes we become too dependent  on technology (e.g. If the internet connection goes down, a lot of commercial activities are put on hold...)
But  what can be done to   neutralize  these fields of tension?
How can we make technology less complicated?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
SHIFT  in WORK – Part I Once upon a time... off Home off Work
SHIFT  in WORK – Part I Anno 2009 Checking the digital planning SMS’ing a collegue Video conference / email handling / .. Reading emails in the traffic jam Finishing a report through the VPN
Apart from new working places,  also the in-betweens are being covered today
Mobile Working ,[object Object],[object Object],[object Object],[object Object]
Information @ work... ,[object Object],[object Object],[object Object],[object Object],[object Object]
Information overload ,[object Object],[object Object],[object Object],[object Object]
People feel in-between two era’s
CONNECTION SECURITY FREEDOM INFORMATION
CONNECTION SECURITY FREEDOM INFORMATION
0.0 1.0 Office 0.0 Workspaces were clearly defined All data was clearly defined by its proximity and tangibility - Anno 2009 -  Office 2.0 You can work anywhere & anytime you want Data is intangible,  everywhere and nowhere 3.0 The digital evolution (and its never ending possibilities) leaves people  looking for systems, rules, to create order in the information-chaos.  Office1.0 Growing efficiency through technology usage (e.g. office software, gsm, email,...) 2.0 ? synchronizing
 

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Future Talking Bibnet

  • 1. FutureTalking Steering Committee - Q1 March 2008 Denk- en Studiedag 12/2/09
  • 2. FutureTalking = Research 2.0 Company Consumer Consumer Consumer Company Consumer Consumer Consumer “ Learn from consumers” “ Learn from consumer’s interactions”
  • 4.
  • 5. What are social networks? Steering Committee - Q1 Dynamics within social networks March 2008 Jo Caudron Blogs Social sites RSS Sharing Mash-ups RIA SOCIAL NETWORKS ARE CONVERSATIONS Powered by Social Media Social Apps Between people People create identities (but companies/brands can also become identities) Not organized Not Controlled
  • 6. Future Talking findings Steering Committee - Q1 Dynamics within social networks March 2008 Jo Caudron Social Belonging Connectivity Convenience Identity Curiosity Major motive: fear of the “participation gap” Driver to register: “because friends are online” They want to be able to take part in the conversation, on as many topics as possible Take existing relationships online Find new contacts online Feeling of being connected, to be able to share and exchange Network with as many similar profiles as possible Important motivator to uses social networks Easily make and maintain contacts from home Not time-limited No geographical boundaries Youngsters draw up a profile of themselves, their personality and their interests Appreciation of this profile by the group will increase self-confidence and position in the group Others develop their identity based on how their opinions are accepted in the group Important driver to sign-up is curiosity Just register to have a look Some will become active, others will switch off again
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  • 10. De kracht van de Generation C Steering Committee - Q1 March 2008 Can brands be friends? Marketing & branding in Social Networks Joeri Van den Bergh
  • 11. FutureTalking - Q2 Steering Committee - Q2 June 2008 Entertainment in the digital era
  • 12. About Content, Ownership & Context Entertainment Jo Caudron Steering Committee - Q2 June 2008 CONTENT OWNERSHIP CONTEXT
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  • 14. Entertainment Jo Caudron Steering Committee - Q2 June 2008 CONTENT OWNERSHIP CONTEXT Ownership of the creation and distribution can be corporate but is increasingly getting social Top-down Corporate & central ownership Bottom-up Social & de-central ownership About Content, Ownership & Context
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  • 16. Entertainment Jo Caudron Steering Committee - Q2 June 2008 CONTENT OWNERSHIP CONTEXT the medium is no longer in a one-on-one relationship with one device TV as a medium is no longer only related to a TV-set , ... Radio as a medium is no longer only related to a radio-device , ... Phone calls are no longer only related to telephone-sets , ... Each medium has a variety of (digital) ways to get consumed. The question here is: when Lost or Prison Break are consumed via PC, as (illegal) download, are we then still talking about TV as a medium? About Content, Ownership & Context
  • 17. From old to new, from books to screens Entertainment Jo Caudron Steering Committee - Q2 June 2008
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  • 21. Steering Committee - Q2 June 2008 Digital Lifestyle Presentations
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  • 24. But what can be done to neutralize these fields of tension?
  • 25. How can we make technology less complicated?
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  • 28. SHIFT in WORK – Part I Once upon a time... off Home off Work
  • 29. SHIFT in WORK – Part I Anno 2009 Checking the digital planning SMS’ing a collegue Video conference / email handling / .. Reading emails in the traffic jam Finishing a report through the VPN
  • 30. Apart from new working places, also the in-betweens are being covered today
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  • 34. People feel in-between two era’s
  • 37. 0.0 1.0 Office 0.0 Workspaces were clearly defined All data was clearly defined by its proximity and tangibility - Anno 2009 - Office 2.0 You can work anywhere & anytime you want Data is intangible, everywhere and nowhere 3.0 The digital evolution (and its never ending possibilities) leaves people looking for systems, rules, to create order in the information-chaos. Office1.0 Growing efficiency through technology usage (e.g. office software, gsm, email,...) 2.0 ? synchronizing
  • 38.