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Going Mobile: 7 Things You Should Know About Mobile Service Provision in Libraries (ALC 2012)

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Presented at the Alberta Library Association 2012 Conference with Anne Marie Watson in Jasper, Alberta on April 28, 2012.

Abstract: From text message reference services to QR codes and mobile-friendly resources and tools, both public and academic libraries are striving to integrate mobile technologies into currently offered services to better meet users’ needs. Although these initiatives are largely beneficial to users, they are not always easy to implement and maintain. This session will address a number of things library staff need to know about ‘going mobile’ in their libraries based on the experiences of presenters and a broad review of Canadian public and academic libraries’ mobile offerings.

As presenters of this session, we will discuss in detail a number of successes and failures we have experienced at Red Deer College in our attempts to offer mobile-based services to our users, and speak to best practices we have learned from these experiences. We will also speak more broadly to trends in mobile technologies in North America as they relate to library services and user demand. A portion of this session will also be devoted to asking participants about their experiences integrating mobile technologies into their library services, both public and academic, and addressing any concerns they may have about "going mobile."

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Going Mobile: 7 Things You Should Know About Mobile Service Provision in Libraries (ALC 2012)

  1. 1. Going Mobile: 7 Things You Should Know About Mobile Service Provision in Libraries Robyn Hall & Anne Marie Watson | RDC Library | April 2012
  2. 2. AGENDA Going Mobile:     QR Codes Text Reference The Mobile Web Productivity Software Conclusions:  7 Things… rdc.libguides.com/GoingMobile
  3. 3. QR Codes Flickr: scott_bl8ke
  4. 4. Flickr: matiassingers
  5. 5. Flickr: Robin M. Ashford
  6. 6. Flickr: bmann
  7. 7. Flickr: Robin M. Ashford
  8. 8. QR Codes PROs CON(sideration)s • Cost • Accessibility • Ease / Efficiency • Digital Divide • Value Added • Standardization • Adoption Rate
  9. 9. Text Reference http://www.alsc.ala.org/blog
  10. 10. Text Reference PROs CON(sideration)s • Relevant • Cost • Accessible • Training • Value Added • Quick Reference • Privacy • Format • Stats
  11. 11. The Mobile Web
  12. 12. rdc.libguides.com/m
  13. 13. rdc.libguides.com
  14. 14. apps
  15. 15. e-Books Flickr: Lynn.Gardner
  16. 16. Productivity Software
  17. 17. www.goodreads.com/mobile https://developers.facebook.com/attachment/goodreads_showcase.jpg
  18. 18. www.evernote.com Flickr: shinyai
  19. 19. www.dropbox.com Flickr: Dekuwa
  20. 20. www.drive.google.com
  21. 21. 7 Things…
  22. 22. More than three-quarters (78%) of Canadian households indicated they had a cell phone in 2010, up from 74% in 2008. - Statistics Canada (2011)
  23. 23. Flickr: nicolasnova
  24. 24. To: 37607 Message: 419940 EXAMPLE Vote for QR Codes
  25. 25. http://www.epl.ca/digital-content/apps-mobility
  26. 26. Mobile Technologies Application • QR Code Generators*/Readers • Mobile Versions LibGuides*, EBSCO*, Gale*, Goodreads • Productivity Software Evernote* & Dropbox* • Text Reference LibAnswers* Cost • Free * • Free * • Free * • $$$ *
  27. 27. Learn More Visit www.rdc.libguides.com/goingmobile

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