Bharat Desai
CEO & Founder
Shalshiv Associates
In the last article (Article # 1), we defined the
high performing operation (HPO). Once
such an organization is built, how...
Article # 2
What are the Characteristics of High Performing
Operations?
Here are the characteristics of HPO.
The organizat...
4. Creates a culture of accountability and discipline.
5. Uses some kind of methodology and models.
Once you build an orga...
In the next article, we will discuss some of the reasons as
to why many organizations struggle to build HPO.
Thank you.
Bharat Desai
CEO & Founder
bharat@shalshiv.com
Shalshiv Associates
Building High Performing Operations
www.shalshiv.com
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Article # 2 How to Build High Performing Operations

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How to build high performing OPERATIONS.

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Article # 2 How to Build High Performing Operations

  1. 1. Bharat Desai CEO & Founder Shalshiv Associates
  2. 2. In the last article (Article # 1), we defined the high performing operation (HPO). Once such an organization is built, how would it look?
  3. 3. Article # 2 What are the Characteristics of High Performing Operations? Here are the characteristics of HPO. The organization: 1. Uses well defined and effective systems and processes for major business functions. 2. Creates a culture that makes deliberate continuous improvements of company performance by design and not by a chance. 3. Operates at minimum/optimum cost.
  4. 4. 4. Creates a culture of accountability and discipline. 5. Uses some kind of methodology and models. Once you build an organization with the above characteristics, you can say what Howard Schultz – Starbucks CEO said: ********************************************************** “The company will evolve and survive long after me, because it is built for that.” **********************************************************
  5. 5. In the next article, we will discuss some of the reasons as to why many organizations struggle to build HPO. Thank you.
  6. 6. Bharat Desai CEO & Founder bharat@shalshiv.com Shalshiv Associates Building High Performing Operations www.shalshiv.com

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