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The Importance of Values in coaching and mentoring

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We all have values, whether we know these consciously or not, they are ever present. One of the key filters that determines our reaction to outside events, our ability to achieve goals and dreams, is our values and how well aligned these values are.
In this webinar, Bettina will cover:

- Why values are so important in coaching, for you as the coach and your client
- What values are and what they are not
- How to elicit values elegantly
- How to use values to help a client with goal achievement
How to spot a values conflict or incongruence, and tips on helping a client resolve this

ABOUT THE PRESENTER: Bettina Pickering APC

Bettina Pickering is an executive and life coach. She coaches and mentors people to overcome procrastination and blocks that keep them from making the transformative change in their work or personal life they have wanted to make for so long. She helps her clients to effectively work with their emotions and release stuck emotions, such as emotional charges attached to old and outdated beliefs.

Bettina is the founder of Aronagh, a people, culture and behavioural change consultancy, training and coaching firm. She also co-founded Evolve Beyond Redundancy, offering online courses and coaching for job seekers after redundancy, and consulting to organisations considering redundancy.

She is an qualified Coach, an NLP Master Practitioner and Trainer, a Qi Gong and Fitness teacher, and has degrees in Business Administration and Engineering. Recently, she completed a Masters in applied coaching: Emotions in Coaching.

Published in: Business

The Importance of Values in coaching and mentoring

  1. 1. THE IMPORTANCE OF VALUES IN COACHING & MENTORING WITH BETTINA PICKERING
  2. 2. IIC&M International Institute of Coaching & Mentoring 14/9/2015 The officially recognised and preferred, international Accreditation Body for Coaches, Mentors, Training Providers, and Clients creating excellence in the coaching and mentoring professions Our webinars demonstrate our commitment to support our members through the calibre of information we provide, via webinars like these, our articles, recommended reading, community, forums, and our Think Tank articles. To find out more, please explore the members area or contact Barbara Cormack (barbara@IICandM.org) or Liz Harwood (liz@IICandM.org). www.bettinapickering.com 2
  3. 3. ▪ Associate Members ▪ Coaching Students ▪ Mentoring Students ▪ Anyone interesting in Coaching or Mentoring • Accredited Members – 4 levels of accreditation – Demonstrates Coach or Mentors qualification and experience • Professional Member – 4 levels of professional membership – Accredited Members only – Demonstrates competence through Accreditation and on-going Continuing Professional Development IIC&M International Institute of Coaching & Mentoring 14/9/2015 Levels of Membership: www.bettinapickering.com 3
  4. 4. Experience / Background ▪ Production Engineer in Germany ▪ 13 years as a global management consultant for people and culture change ▪ 5 years as director of my own consulting, training and coaching business (www.aronagh.com) Qualifications ▪ MA in applied Coaching ▪ NLP Master Practitioner & Trainer ▪ Life & Executive Coach Diploma ▪ Energetic NLP ▪ Clean Language & Symbolic Modelling ▪ Leadership Embodiment & Somatic Intelligence ▪ Psychosensory Techniques & Principles (Psy-Tap) ▪ Hypnosis Mastery ▪ Teacher for a medical, martial and health Qi Gong Additional information • Transformative Coach & Mentor • Leadership trainer • Behavioural Change Consultant • Qi Gong teacher BETTINA PICKERING - BIO 14/9/2015www.bettinapickering.com 4
  5. 5. CONTENTS ▪ What values are and what they are not ▪ Why values are so important in coaching, for you as the coach and your client ▪ How to elicit values elegantly ▪ How to use values to help a client with goal achievement ▪ How to spot a values conflict or incongruence, and tips on helping a client resolve this 14/9/2015www.bettinapickering.com 5
  6. 6. VALUES  WHAT THEY ARE  WHAT THEY ARE NOT
  7. 7. OVER TO YOU What’s your definition of ‘Values’? Put your comments into the question box or raise your hand to speak. 14/9/2015www.bettinapickering.com 7
  8. 8. WHAT VALUES ARE? ▪ Our judgement of what is important in life ▪ Deeply held principles or standards of behaviour ▪ The importance, worth, or usefulness of something ▪ Decision Criteria www.bettinapickering.com 14/9/2015 8
  9. 9. VALUES ARE WHAT MOTIVATES US www.bettinapickering.com 14/9/2015 9
  10. 10. VALUES AS MOTIVATORS www.bettinapickering.com 14/9/2015 10 Away from or Towards Intrinsic Often deeply unconscious
  11. 11. WHAT VALUES ARE NOT ▪ Beliefs, Attitudes & Behaviours ▪ Set in stone ▪ Static www.bettinapickering.com 14/9/2015 11 Values are connected to and inform all of the above
  12. 12. KEY FACTS ABOUT VALUES Values carry a strong emotional charge ▪ When values are met, we feel satisfied and happy ▪ When values are violated, we feel angry, fearful, sad ….. ….. + a whole host of other emotions Values are reflected in the way we live our lives Values can be our own or adopted from the outside world www.bettinapickering.com 14/9/2015 12
  13. 13. IMPORTANCE OF VALUES IN COACHING & MENTORING
  14. 14. WE ALL HAVE VALUES 14/9/2015www.bettinapickering.com 14
  15. 15. CLIENT VALUES ▪ Life Purpose ▪ Options ▪ Decision Making ▪ Taking Action ▪ Achieving Goals www.bettinapickering.com 14/9/2015 15
  16. 16. SELF-VALUES ▪ How we value ourselves ▪ Our standards for ourselves ▪ What’s OK for us www.bettinapickering.com 14/9/2015 16
  17. 17. COACH & MENTOR VALUES 14/9/2015www.bettinapickering.com 17 • Professional body • Supervision • Type of Coach or Mentor • Services • Code of Practice • Pricing
  18. 18. KEY COACH VALUES* 14/9/2015www.bettinapickering.com 18 *Based on MA interviews conducted in 2014 of ca 30 coaches internationally Self (the Coach) Other (the Coachee) The Relationship (the Coach/Coachee) Key Coaching Values Integrity Authenticity Honesty Care Empathy Empowerment Ecology Respect Unconditionality
  19. 19. OVER TO YOU Question: What value stands out for you as a Coach or Mentor? Put your answer into the question box. 14/9/2015www.bettinapickering.com 19
  20. 20. ELICITING VALUES ELEGANTLY
  21. 21. POLL Question: How much do you use values elicitation with your clients? ▪ Every client? ▪ Most clients? ▪ Up to 50% of clients? ▪ Less than 10% of clients? ▪ Never Please put your reason for our vote into the question box. 14/9/2015www.bettinapickering.com 21
  22. 22. BASIC VALUES ELICITATION Core Question: ▪ What’s important to you in ……..? Higher Value: ▪ What does that give you? www.bettinapickering.com 14/9/2015 22
  23. 23. MOTIVATION Two questions that highlight values with ease: 1. What motivates you? 2. What de-motivates you? www.bettinapickering.com 14/9/2015 23
  24. 24. ENERGY Here are two additional questions which get a great response: 1. What energises you? 2. What de-energises you? www.bettinapickering.com 14/9/2015 24
  25. 25. OVER TO YOU Question: What values elicitations work best for you? Put your answer into the question box. 14/9/2015www.bettinapickering.com 25
  26. 26. HOW TO USE VALUES TO HELP A CLIENT WITH GOAL ACHIEVEMENT
  27. 27. CAREER COACHING – A CASE STUDY (1) Situation ▪ Client not happy in current job ▪ Decided to change jobs www.bettinapickering.com 14/9/2015 27 Coaching ▪ Elicited towards & away from values around ideal job, ideal place of work, ideal team
  28. 28. CAREER COACHING – A CASE STUDY (2) Outcomes for Client ▪ Clarity ▪ New options ▪ Alignment ▪ Increased Energy www.bettinapickering.com 14/9/2015 28 ▪ Ability to take action at current employer ▪ Got himself promoted into his ideal job 3 months later
  29. 29. CULTURE CHANGE – A CASE STUDY (1) ▪ Senior managers & team members were not taking responsibility ▪ Board members felt overloaded & frustrated – wanted a culture change ▪ Elicited values from a cross section of staff www.bettinapickering.com 14/9/2015 29
  30. 30. CULTURE CHANGE – A CASE STUDY (2) Outcomes for Client ▪ Clarity ▪ Understanding ▪ Increased motivation ▪ Them & us – change to we www.bettinapickering.com 14/9/2015 30 ▪ Improved communication ▪ People stepping up ▪ United company
  31. 31. START-UP MENTORING – A CASE STUDY (1) Entrepreneurial start –up team ▪ Not getting things done ▪ Not getting paying clients ▪ Lack of focus ▪ Demotivated www.bettinapickering.com 14/9/2015 31
  32. 32. START-UP MENTORING – A CASE STUDY (2) Outcomes for Clients ▪ Clarity ▪ Focus ▪ Totally motivated ▪ Relieved www.bettinapickering.com 14/9/2015 32 ▪ Achieved their goals ▪ Increased Productivity ▪ Expanded their business
  33. 33. VALUES CONFLICTS OR INCONGRUENCES
  34. 34. WHERE DO VALUES CONFLICTS COME FROM ▪ Others ▪ Parents, ▪ Other people we look(ed) up to, ▪ Culture ▪ Mutually exclusive values ▪ Motivation direction – clash between towards/away from ▪ Limiting belief www.bettinapickering.com 14/9/2015 34
  35. 35. SPOTTING VALUES CONFLICTS Potential Signs ▪ Procrastination ▪ Use of the words: ‘should’, ‘ought’, ‘have to’, ‘must’…. ▪ Excuses that name values ▪ Strong emotional charge (often directed at self) ▪ Stuckness www.bettinapickering.com 14/9/2015 35
  36. 36. RESOLVING VALUES CONFLICTS ▪ Elicitation & Clarity ▪ Questioning & Awareness ▪ NLP techniques ▪ Releasing emotional charge 14/9/2015www.bettinapickering.com 36
  37. 37. QUESTIONS? COMMENTS? SOMETHING TO SHARE?
  38. 38. THANK YOU To get in touch with me: Web: www.bettinapickering.com E-mail: bettina@bettinapickering.com FB: www.facebook.com/bettinapickeringauthor Twitter: @Bettina_Emotion As a thank you for attending I have a gift for you: www.bettinapickering.com/resources/gifts 14/9/2015www.bettinapickering.com 38

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